Comentarios del cliente para U-Haul Moving & Storage at Holiday Park

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Holiday Park

Grado total:

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bill Y. en

Grado:

El cliente no dejó un comentario.

Marsha D. en

Grado:

Any time I had to call with a question, I got conflicting information. Also, several times I was put on hold for an extended period of time, and then the call was terminated. Your automated messages are too long with too many layers. Also, the emails I received sometimes had the wrong message. Your phone and email systems need an overhaul.

Lyn C. en

Grado:

I left my keys in the van I rented and the guy who helped me when I came back the next day was so nice, friendly and helpful! A++++

Donald U. en

Grado:

very helpful and answered all of my questions.

Merrie Beth L. en

Grado:

El cliente no dejó un comentario.

todd K. en

Grado:

El cliente no dejó un comentario.

Antoinette D. en

Grado:

Nice customer service. Friendly.

Brian T. en

Grado:

Have more than 1 U-Haul employee that works with the customer. I had to wait until a different customer was complete even though I had a pickup time. Another customer was waiting after me.

Vernon D. en

Grado:

Dave is great to work with and have used in the past and will use in the future.

Suhair A. en

Grado:

El cliente no dejó un comentario.

vivian M. en

Grado:

El cliente no dejó un comentario.

Matt S. en

Grado:

El cliente no dejó un comentario.

Linda K. en

Grado:

El cliente no dejó un comentario.

JODY L. en

Grado:

vehicle was dirty

Consuela W. en

Grado:

The issue I had is that the checking out agent didn’t put the correct mileage from PA to Ohio (250) nor give me enough time to complete what I had to do. (9:48-3:45). The excepted expense was frustrating. As well as, I explained to the agent checking In that the gas pump stopped automatically. I assumed it was full. I was charged the difference. I do want to thank the agents who help update my time. I shouldn’t have had to call twice to change the time.

Nicole S. en

Grado:

Manager is super nice and very helpful! He made our move stress free. We were so happy we rented AGAIN on 9/16. The detailer guy is really nice too. Great experience.

Will D. en

Grado:

El cliente no dejó un comentario.

Leonard D. en

Grado:

Attendant working Sunday morning seems a little inexperienced and didn't appear to have anyone else working with him. He did his best and had me out in a reasonable amount of time, but it appeared that he could have used a little help.

Tammy K. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

The computers were not working properly, so the employee had to call the IT department. The IT department told my husband and I that both of our credit cards were declined by the bank due to insufficient funds. However, we'd both used the credit cards earlier that day and had no problem. We did the express check in online so that we'd avoid any type of wait in the store. What should have been a 5 minute visit turned into a 40 minute visit.

Lanai P. en

Grado:

El cliente no dejó un comentario.

ed C. en

Grado:

Service was great. I would go back to the location in a heartbeat

Damien S. en

Grado:

Great spot for Uhauls. I'm a mover and this is a nicely ran place.

kevin S. en

Grado:

El cliente no dejó un comentario.

Edward L. en

Grado:

El cliente no dejó un comentario.

amy C. en

Grado:

Dave was very helpful and provided great customer service.

HARI T. en

Grado:

Staff was very friendly and helpful.

Joshua V. en

Grado:

El cliente no dejó un comentario.

Charles R. en

Grado:

You have made it easier and easier to pick up a truck and move something. I don't need a pickup or a van, but I can pop in grab a 10' or 15' in 10 minutes or less and return in about the same time. EXCELLENT! Saved myself $190 doing this. OH, but don't get greedy, your current prices are at the edge of my pain though your service takes the edge off.

David W. en

Grado:

El cliente no dejó un comentario.

Gerard J. en

Grado:

El cliente no dejó un comentario.

Mark S. en

Grado:

El cliente no dejó un comentario.

James R. en

Grado:

El cliente no dejó un comentario.

Derrick B. en

Grado:

I would let encourage people to use humidity controlling device to cut down on mold issues... other than that was great

ROBERT J. en

Grado:

I would recommend a indoor unit. Outdoor units are not up to par. Easy access to rodents and the average rainfall and condensation.

Jennifer R. en

Grado:

Staff at the Holiday Park facility were very helpful. Tim in particular was very generous with his time. I would use this location again and fully recommend it to others.

Paul G. en

Grado:

Had a single U Box shipped to this location. Contacted Customer service to schedule pick up. Box was not ready for transport upon my pickup. Unload into new truck Staff member was extremely helpful.