Comentarios del cliente para U-Haul Moving & Storage at Grissom Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Grissom Rd

Grado total:

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Sarah S. en

Grado:

El cliente no dejó un comentario.

andres Z. en

Grado:

El cliente no dejó un comentario.

Ronald R. en

Grado:

There was a computer issue that slowed down the process by freezing the credit card reader. Perhaps a system check is in order.

Stacy T. en

Grado:

Nice guys. Easy process.

Philip M. en

Grado:

El cliente no dejó un comentario.

Roberto G. en

Grado:

El cliente no dejó un comentario.

Cynthia R. en

Grado:

El cliente no dejó un comentario.

Edward E. en

Grado:

Complications with the card payment device. Kept locking up. Battery on the truck had to be jump started causing delay in the move.

john H. en

Grado:

El cliente no dejó un comentario.

Ahuva R. en

Grado:

For a long time member/user of this location I was disappointed with my experience. I made an advanced order for a rental truck and it was not ready when it was supposed to be causing me to have to pay for a hotel as I was moving. I want someone to call me. I want you to work on making sure equipment doesnt show available if it truly is not. And the customer service rep at the physical location was rude.

Ronald G. en

Grado:

El cliente no dejó un comentario.

John T. en

Grado:

El cliente no dejó un comentario.

Tomas T. en

Grado:

The attendant knew basically nothing about anything. Totally useless to me.

Eunice D. en

Grado:

El cliente no dejó un comentario.

Sean L. en

Grado:

El cliente no dejó un comentario.

Mary D. en

Grado:

Great service. Tks

Natasha T. en

Grado:

El cliente no dejó un comentario.

Ronit K. en

Grado:

I honestly can not recommend any way to improve that location. I have been there several times in the past few months, most times for information, a few times regarding trucks that were up for sale, rental information, making a reservation, and of course, actually renting a vehicle. Every time I went in, every person I spoke to, were super courteous, friendly and helpful.

Michael D. en

Grado:

El cliente no dejó un comentario.

Mario M. en

Grado:

El cliente no dejó un comentario.

erika R. en

Grado:

El cliente no dejó un comentario.

Judy Beth A. en

Grado:

My boxes were delayed and when I called I was told I would receive a $35 credit per box. A total of $350.00 - I never received this credit. THe ladies that delivered and picked up my boxes did a great job.

George W. en

Grado:

El cliente no dejó un comentario.

David M. en

Grado:

El cliente no dejó un comentario.

terry B. en

Grado:

Did a good job as far as I can tell was courteous and quick

ROBERT W. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

Not much staff friendly and knowledgeable and very helpful.

JOHN F. en

Grado:

Nothing

JOSE P. en

Grado:

Very helpful and friendly staff. I didn't see anything that needed improvement.

Patricia A. en

Grado:

Prohibit people that are renting from smoking in the vehicle

Robert M. en

Grado:

Excellent experience

Ashley-Faith G. en

Grado:

El cliente no dejó un comentario.

Ronald G. en

Grado:

Great service on a busy day

Jose O. en

Grado:

Both dolly's I rented had flaws, the furniture dolly one wheel was completely broken, it just made the entire moving process a lot harder then it had to be not having the proper equipment. It came down to drive back to the uhaul location and run up the miles on the truck or deal with what I got. The truck power steering was also not working well, while reversing into the driveway the steering would lock up, I know these tricks come and go but this truck and all the equipment could use some maintenance. For the prices we are charged I expect better, the best part of my experience wad the gentlemen checking me back in, very helpful and listened to my issues and remembered me for the furniture dolly.

TIMOTHY D. en

Grado:

Seth was very professional and helpful. Was very quick to do all the on-line paperwork and get me on the road. Great place!!!

Tacarra C. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

El cliente no dejó un comentario.

Jason W. en

Grado:

The employees at this location are not very friendly and seem to lack basic customer service skills.

AARON R. en

Grado:

El cliente no dejó un comentario.

branden q. en

Grado:

Great customer service! Very easy and love the amenties to help you move your items into storage room. Great up keep on premises. Seems the property owner instills great pride in its employees.

Alexander F. en

Grado:

Every one was awesome and very knowledgeable...just want make a small suggestion to make sure that ya have a cart available at move in. For customers Building E. Thank you

emmanuel a. en

Grado:

Excellent customer service.

GUILLERMO N. en

Grado:

Good facility

Cornell H. en

Grado:

Overall the vehicle was good, smell of smoking by previous renters was not very good for a non smoker. The windshield wiper on passenger side needs to be replaced. Left front tire is wearing uneven.

janie r. en

Grado:

Pick up & drop off was very easy. Excellent service!!!

Patricia M. en

Grado:

Great place and convenient location!

LISA D. en

Grado:

They were very helpful. And grear customer service.

Toby D. en

Grado:

I would try not to use the free storage offer; You will be hounded for the next months rent even tho you never used it, never had a key, never had a building pass. Three E-mails, 6 phone calls, I spen

Abby F. en

Grado:

The guy who helped us went above and beyond to find the right storage unit for us. We felt taken care of and in good hands.

Kelly M. en

Grado:

No issues with storage facility.

daniel t. en

Grado:

Amazing staff!!!!

Lydia T. en

Grado:

Thanks

Robert H. en

Grado:

I used a u-box to move items to San Antonio. Elmer does excellent work and is very customer oriented. The schedulers were useless, got my order wrong twice. The rest of the staff was indifferent.

Lydia T. en

Grado:

Thank you

Annie W. en

Grado:

had a hard time getting accurate information

LYDIA T. en

Grado:

Thank you.

marcos v. en

Grado:

Everyone is really nice

Laura B. en

Grado:

My Uboxes were scheduled to arrive at my Apt. on March 1st between 1 and 5pm. They didn't arrive till 7pm but one box was loaded wrong and they had to go back and did not return till 9pm.

Linda C. en

Grado:

This location has the best and most helpful staff! I had so many issues the last two times I rented from Uhaul, I never wanted to rent from Uhaul again, but the young man who helped us changed my mind

Nita V. en

Grado:

Very nice and helpful

Alison B. en

Grado:

I set an appointment for pick up of a Ubox and when I arrived it was not ready and they were understaffed to help get in a timely fashion. Pick up took a long time.

Yolanda D. en

Grado:

Costumer service ⭐⭐⭐⭐⭐

Robert B. en

Grado:

Very friendly and helpful staff. Storage units are very well secured.

George E. en

Grado:

Me Seth at this location knows what he is doing.....is very professional....and rectified all issues with another haul location in town. Seth deserves all the praise, he made my move so much easier!

samuel c. en

Grado:

Really good people. The manager always is friendly and he was able to help us all the time. Even the crew. The only I has to says is thank you for the support. Merry Christmas

Joyce W. en

Grado:

Moving made easier thank you

Patricia M. en

Grado:

Paulo was such a great help. Provided wonderful customer service. Seth was great on the phone prior to my arrival. They really know how to work with customers! Put more positive reviews on Yelp!!

Diane D. en

Grado:

From the moment of drop off to pick up Ricardo was very professional,if I can give more stars I would.He is a great asset to the company.Thank You Ricardo.

Melissa M. en

Grado:

I strongly recommend UHaul storage and facility to any and everyone in need of a storage unit or a UHaul.

Kristen H. en

Grado:

Dumpster should be placed next to loading area for u boxes

Deanna W. en

Grado:

Thank you, UHaul!

Joyce W. en

Grado:

We were treated with professional service.

DOMINGO R. en

Grado:

Great people to visit with, very friendly. Very convenient for me thanks great job.

Steve K. en

Grado:

Fork lift to lift U boxes was broke on scheduled day to unload. They said is was down a lot. Had to wait 3 hrs along with helpers to get lift fixed. No compensation offered for delay.

atlee u. en

Grado:

Although I had to leave my unit in a less than favorable fashion,I knew the terms and conditions so when what I left behind was auctioned off I had already made peace with the loss.

paul h. en

Grado:

None

JUAN E. en

Grado:

Chris is awesome. He needs to get a raise!

Hector P. en

Grado:

Enjoyed services

Marcela A. en

Grado:

Prices were good and estimate delivery was on point

Jamaal B. en

Grado:

We had an outstanding experience. Thank you for the great service!

sudhakar d. en

Grado:

When I request to deliver my UBox on time and quick that was really a big help for me. Thank you.

STEPHEN S. en

Grado:

Accessible hours. Good security.

JUANITA S. en

Grado:

I was upset when I was told that there would be no prorating of my monthly charge even though I surrendered my card on the first day of the month. It really stinks that I paid $164.00 for one day.

Jeffery V. en

Grado:

Had an excellent experience working with Ricardo. He was very professional.

Marco P. en

Grado:

Never write reviews,but this place deserves credit. Awesome staff,awesome company. Thank you uhaul,appreciate the service that you provide. Will be dealing w/uhaul for all my moving and storage needs.