U-Haul Moving & Storage at Greenwell Springs Road

384 comentarios

8415 Greenwell Springs Rd   Baton Rouge, LA 70814
(3/4 of a mile northeast of Airline Hwy)

(225) 424-5995

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Contáctanos

(225) 424-5995

8415 Greenwell Springs Rd
Baton Rouge, LA 70814

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Pebbles K.  |  Overall Experience 
Clasificación:
5.0

Everything was nice!

DWANDA G. 
Clasificación:
3.0

I had a horrible more in experience and wrote a review about it, but no one followed up. Very disappointing.

Tessa J.  |  Overall Experience 
Clasificación:
5.0

Great experience. Thanks!

ALANNA M. 
Clasificación:
5.0

By lowering the percent per mile Overall. I Love the professional atmosphere. Pleasant Attitude 🚙😊ðŸ'-

DANA B. 
Clasificación:
5.0

Great Customer service & very friendly

DARIUS M. 
Clasificación:
1.0

I'm not renting from this store anymore.. poor communication and customer service. This location is one big joke. Some Manger lady... 🤡 Don't know how to talk to people. But I will not be coming back to that store.

crystal G. 
Clasificación:
5.0

Ask what type of wiring system is currently installed. I had to go purchase an adapter and return.

CONNIE H. 
Clasificación:
1.0

Very hostile person working. The place smelled of marijuana when I walked in. Nothing that I pre-ordered was available. There was no explanation of any kind about the truck or the car trailer. Horrible experience

Timothy W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tonda F. 
Clasificación:
1.0

The staff was not customer friendly! I would not recommend anyone to this location.

Austin G. 
Clasificación:
2.0

You could have had the dolly that I ordered and he said I would have had to go spend money to buy one that I don't need so thank them very much and it was no big deal to her oh well we don't have one is what she said

Barbara E. 
Clasificación:
5.0

El cliente no dejó un comentario.

adam g.  |  Overall Experience 
Clasificación:
5.0

The entire experience was nice. The front desk team member was very nice and very helpful. Definitely recommending to others.

Conshedra A.  |  First Impressions 
Clasificación:
1.0

Location did not have space for the truck. Worker had an attitude and was surprised that I was dropping off the truck. Made me drive to another location. Didn't give me an address or any help.

GARY H. 
Clasificación:
4.0

Severe parking and or return of rental issues with no reflection on employee's.

Gwendolyn P. 
Clasificación:
5.0

I have been charged $170 for a moving service referred by U-Haul through moving help.com. The referred company never showed up and my card was still charged without the Payment Code that is supposed to prevent this type of problem. I have an open ticket and spent an hour on hold but still have yet to receive a response. Will not recommend U-Haul services of any kind until this issue is resolved.

Tyler S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Letha A.  |  Overall Experience 
Clasificación:
1.0

Very rude

TIERA W. 
Clasificación:
5.0

This manager at this location was polite And patient and a pleasure doing business with her.

VINCENT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H.  |  Overall Experience 
Clasificación:
5.0

Nice and knowledgeable staff

Gerald B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GABRIELLE G. 
Clasificación:
5.0

Nice and friendly staff

Rachelle R. 
Clasificación:
1.0

Will never use again. First of all I got charged for a damage tire when it came apart on me when drive on a well keep road. I live right across the street from location and drop it off. Didn't drive not even a half mile on tire already damaged. Still got changed when sales rep told me I was ok to leave. Piss poor service and equipment... Thanks Terence Cavalier

terrence C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ormonde M.  |  First Impressions 
Clasificación:
5.0

Ms. Tashara Boone was Polite, Friendly and very helpful. Thank you for your help and kindness.

david S. 
Clasificación:
1.0

Gentlemen didn't greet me whenever I walked in to pick up trailer. When returning the equipment " the young lady was on her cellphone using inappropriate language on FaceTime call.

BriAnna P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Danielle B. 
Clasificación:
4.0

No comment

SHONDA R. 
Clasificación:
5.0

Service always courtesy and respectful 👍👍

CARRIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
1.0

Very mad

ALEXIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew N. 
Clasificación:
3.0

They charge to much

Tomas G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GWENDOLYN C. 
Clasificación:
5.0

Great customer service, very friendly, extremely knowledgeable in their job

Gregory V. 
Clasificación:
5.0

I was sent to 3 different locations to pick up my reservation. My first receipt showed pick up on Millerville Road (which was closest to where I wanted to be), I was told that a truck was NOT available at that location (I clearly saw plenty of trucks on the lot). I was sent to Airline Highway to pick up (I waited in line almost 30 minutes, when I was told to go to the Greenwell Springs Road location). When I arrived at this location, Tashara was very helpful! Her customer service is great! Clean location! Clean truck! I would recommend that you all do a better job for those of us who actually make reservations days ahead of time.

DEBRA A. 
Clasificación:
5.0

Amazing service and great staff!

Christopher L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shongala M. 
Clasificación:
5.0

El cliente no dejó un comentario.

blaine L. 
Clasificación:
3.0

I arrive at this location, and then told they do not have space for me to drop the trailer. The staff member (who tried hard for me) reached out to various locations to find other drop locations. Finally I was allowed to drop it there.

bill R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lillie G.  |  First Impressions 
Clasificación:
5.0

Wonderful experience!!!!!!!

CAROLYN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
1.0

El cliente no dejó un comentario.

VICTOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERI P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAYLEN L. 
Clasificación:
5.0

Employees were friendly and efficient. Took good care of me.

James M. 
Clasificación:
5.0

Personnel was amazing. Truly a blessing and was sincere in all correspondence.

Daniel S. 
Clasificación:
4.0

Your policy is to reimburse the customer $50.00 when U-HAUL scheduled a vehicle for use on a particular day and time. After i received my confirmation number , U-Haul sent an email 6-12 hours later stating the vehicle is unavailable.

TERENCE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ray B. 
Clasificación:
5.0

All good! Person who helped us was great.

OLIVER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TEIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HANNAH W. 
Clasificación:
5.0

The young man who assisted me was knowledgable and very helpful.He displayed great customer service.I forgot his but he was great.

ivy m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LEE C. 
Clasificación:
2.0

Just rude and unprofessional

Carollyn G. 
Clasificación:
2.0

El cliente no dejó un comentario.

roman S. 
Clasificación:
3.0

We dropped off the trailer to have a friend pick it up and the cost and trailer be placed in their name. We should not have been charged the $40 for insurance and extra time. Y'all have the wrong pickup time on the original pickup.

Christina S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES S F. 
Clasificación:
4.0

El cliente no dejó un comentario.

jill or john g.  |  Overall Experience 
Clasificación:
3.0

The staff was friendly, but not helpful at all. He was a new employee, so I understand him not knowing some things. Overall, I was very frustrated that the storage unit I had reserved wasn't available upon arrival. I'm not sure how that could happen. I'm also annoyed I had to pay more for another storage unit instead of being compensated, they could have at least price match with the original storage unit I had reserved. Also, I want to note that I called the day I was supposed to get my storage unit to make sure it was fine to come the next day and that it would still be available. So, it was surprise when I got there that it wasn't available, even though I double checked the day beforehand. The facility wasn't bad, and the young man working was very sweet. But, I'm disappointed with the process I went through.

Tessa J.  |  First Impressions 
Clasificación:
2.0

My trailer was stolen out the back and no one would help I spoke to the manager and nothing happened that's why I move to another company

Patrick G.  |  Overall Experience 
Clasificación:
5.0

Car dolly had a few issues.

SHANNON J. 
Clasificación:
2.0

El cliente no dejó un comentario.

JASON M. 
Clasificación:
2.0

Attendant had door locked before posted hours. After unlocking the door he reminded us he was doing us a favor??? This is after we arrived @ our scheduled time.

MARSHALL F. 
Clasificación:
5.0

The people that were working in the office were great.

Victoria C.  |  Online Move In 
Clasificación:
5.0

I did not get her name, but the woman that helped me with the trailer was extremely professional, knowledgeable and her customer service was A+++. I would definitely recommend this location to anyone in the future.

Bradley J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVAN C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKEISHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek E. 
Clasificación:
3.0

The facility is too busy for only one employee. I had to wait over 30 minutes to be helped because the single employee was running around trying to help everyone and she had no help.

Paula J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul D. 
Clasificación:
3.0

Place was great. But their was a terrible odor to the truck cab the entire time I was driving the truck. When I went to fill it up to return. I found a Very Old McDonalds Fish Filet Sandwich under the center seat... talk about gross!!! And the ac went out a couple times on the drive. It was freezing up.

JAMES M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MORGAN R. 
Clasificación:
5.0

Tashara Boone is excellent,very dedicated to the company and Uhaul should be glad to have employees like her.

CHRISTOPHER R. 
Clasificación:
5.0

No furniture dolly available so need to have more of these in stock.

LEONARD D. 
Clasificación:
3.0

El cliente no dejó un comentario.

kyron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael Scott H. 
Clasificación:
5.0

My experience with your location was great? No complaints!

Weslie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEANDRE M. 
Clasificación:
5.0

Nothing @ all. The attendant in the store was very efficient and nice!

SHERE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

gary A. 
Clasificación:
5.0

n/a at this time.

Rudolph White Jr W. 
Clasificación:
4.0

I dropped off the truck after hours so I didn't interact with anyone.

Kimberly D. 
Clasificación:
5.0

Great customer service like there altitude

Debra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inez J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric J. 
Clasificación:
2.0

She was rude. And very upset with me because online they said y'all had a climate control units for rent and when I got there she only gave me a regular storage and when I confronted her about it she got all the listed in crazy about it

Roxanne R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny C. 
Clasificación:
5.0

Honestly everything was just perfect!!! Thank you to all the representatives that helped me today, keep up the great work. And I mean that lol

Anthony J. 
Clasificación:
4.0

El cliente no dejó un comentario.

shantelle S. 
Clasificación:
4.0

I'm grateful yal helped me with my concern and fixes it. I appreciate everything. I'm satisfied I was able to use it thank you

megan M. 
Clasificación:
5.0

Staff at this location were so sweet and helpful. Give the a raise!

Terry B. 
Clasificación:
5.0

Smooth transaction.

Tony J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Makisha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony J. 
Clasificación:
5.0

You did a great job! Thank you for your wonderful business.

Cynthia C. 
Clasificación:
1.0

Inform your clients about one way and two way rentals

lakeshia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felicia H. 
Clasificación:
5.0

The representative was professional and accommodating, I didn't remember her name.

Carmen C. 
Clasificación:
5.0

No comment

MICHELLE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B. 
Clasificación:
5.0

Made this part of the moving process quick and easy!

Brian N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Conrad H. 
Clasificación:
4.0

Due to no fault of UHaul’s own, I did not find the area safe as a whole but the UHaul facility and their staff were excellent.

mckinzie h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TOWANA D. 
Clasificación:
5.0

Friendly staff.

mckinzie h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy J. 
Clasificación:
4.0

El cliente no dejó un comentario.

MONICA D. 
Clasificación:
5.0

All the employees were very helpful and nice. Only small complaint is that the parking lot area is a little small, but it works.

david C. 
Clasificación:
2.0

The lady had a attitude as soon as I walked end. I tried to ask her a question and it was like I was bothering her. I won't go back to this location ever!

Jameka J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne T. 
Clasificación:
5.0

El cliente no dejó un comentario.

becky B. 
Clasificación:
5.0

Excellent each employee it's very polite and a very knowledgeable of the business all tens and very helpful

ventrice c.  |  First Impressions 
Clasificación:
5.0

Best experience overall.. I would recommend U-Haul to all my family and friends..

Joann D.  |  First Impressions 
Clasificación:
5.0

The manager who assisted me was very helpful.

Julia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Necia J. 
Clasificación:
5.0

Well done

Brandon H.  |  Overall Experience 
Clasificación:
4.0

I made a reservation so the process was fast and easy. The representative was very polite.

MONICA D.  |  First Impressions 
Clasificación:
5.0

Great service, great location, and great assistance

Christopher L.  |  First Impressions 
Clasificación:
4.0

N/C

Laura R.  |  Overall Experience 
Clasificación:
5.0

every thing was great the staff was real nice and sweet

Germiyah P.  |  Overall Experience 
Clasificación:
5.0

The representative had a good personality and was clear.

Carolyn P.  |  First Impressions 
Clasificación:
5.0

Thank yall and when need storage first on my list

MARY B.  |  Overall Experience 
Clasificación:
5.0

Everyone from the employees at the counter to the manager were incredibly friendly. Unfortunately my unit had a leak in it that ruined my coffee table, but that's not the locations fault.

JAVIER S.  |  Overall Experience 
Clasificación:
5.0

Cynthia was VERY nice and helpful

Doris A.  |  First Impressions 
Clasificación:
5.0

thanks

Melissa H.  |  First Impressions 
Clasificación:
5.0

Cynthia was fantastic!!

shay p.  |  First Impressions 
Clasificación:
5.0

Everything was beautiful

Jerry R.  |  Overall Experience 
Clasificación:
4.0

Great service.. from day one..

Danielle J.  |  First Impressions 
Clasificación:
5.0

Very convenient check in return process. Thanks took advantage of the free month of storage in a climate controlled building.

Douglas M.  |  First Impressions 
Clasificación:
5.0

The reason for storage wasn't pleasant. But my experience with this facility was wonderful. Great customer service!

Michael C.  |  Overall Experience 
Clasificación:
5.0

Your service were great

linda g.  |  First Impressions 
Clasificación:
5.0

I felt very safe and felt my stuff was in a safe and secure place.

Michele S.  |  Overall Experience 
Clasificación:
5.0

I was totally shocked!! This place was AMAZING!! Nevada Randolph and Jerron Henry was very Professional and provided excellent customer service. I could not believe at how CLEAN the storage was.

Michael C.  |  First Impressions 
Clasificación:
5.0

Great

Cassie S.  |  First Impressions 
Clasificación:
3.0

The rates should be prorated. My items in my storage suffered a lot of damage from mildew and mold.

angel w.  |  Overall Experience 
Clasificación:
5.0

Everyone has been extremely friendly and helpful.

JAVIER S.  |  First Impressions 
Clasificación:
5.0

I had no problems here. Excellent customer service and the facility was always clean and very well maintained.

Nina L.  |  Overall Experience 
Clasificación:
5.0

I was very pleased with my experience with the service Thanks a bunch. Charles Terry.

Charles T.  |  Overall Experience 
Clasificación:
5.0

They were amazing and helped me when needed. The storage was well lit and safe. It had 24 hour access. It was very clean.

Dominique D.  |  Overall Experience 
Clasificación:
5.0

Thanks for everything

Rodmoneka C.  |  Overall Experience 
Clasificación:
5.0

I have always use this storage and will continue in the future.

Ashley J.  |  Overall Experience 
Clasificación:
2.0

place is in need of repairs.

david g.  |  Overall Experience 
Clasificación:
5.0

Derek, Cynthia, Raven always friendly & helpful. Facility clean, indoor lighting terrific, on-site cart useful. Access secure, easy to navigate. Climate control kept everything in great shape.Thanks!!

Scott B.  |  Overall Experience 
Clasificación:
5.0

The manager was excellent along with the workers

Jerrika J.  |  Overall Experience 
Clasificación:
5.0

Everything was great. My stuff stayed safe and i always had access. Staff was friendly and very helpful! Thanks again.

Jherica J.  |  Overall Experience 
Clasificación:
5.0

Manager was always extremely helpful and friendly!

Roger C.  |  Overall Experience 
Clasificación:
5.0

I have been with this storage facility for 2 years and i loved the staff and area my things were safe and i never had any problems. Thanks Green well Springs Uhaul!!

Kaila H.  |  Overall Experience 
Clasificación:
5.0

My rep was very professional, skilled and patient. She made sure i had exactly what i needed.

LASHAWNA B. | Reservación
Clasificación:
3.0

worst experience with U-Haul in general. Staff on site was very professional and helpful. After a few weeks my unit was infested with ants. This has been my worst moving experience! I also have pics

Kelisia A.  |  Overall Experience 
Clasificación:
2.0

I had Ants and Spiders all over my things and my things wasn't in Storage Two week. The Movers and I had to fight ants and  spiders. I need to file a Claim ASAP.

lillie g.  |  Overall Experience 
Clasificación:
4.0

Great!

MAXINE H.  |  Overall Experience 
Clasificación:
5.0

Great people always helpful.

Michael P.  |  Overall Experience 
Clasificación:
3.0

My belongings had bugs and spiders eggs all over it, I didn't want to bring it home. Some I will discard.

lindreka w.  |  Overall Experience 
Clasificación:
4.0

N/C

Jamelia J.  |  Overall Experience 
Clasificación:
5.0

The staff was very helpful and friendly.

Mattie S.  |  Overall Experience 
Clasificación:
3.0

Billings were a little messed up at first but they corrected it.

COBEY E.  |  Overall Experience 
Clasificación:
5.0

Great all around

william b.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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