El cliente no dejó un comentario.Ciera H.
Customer Reviews for U-Haul Moving & Storage at Greenwell Springs Road
Baton Rouge, LA 70814
(3/4 of a mile northeast of Airline Hwy)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Reginald J. | Online Move In
El cliente no dejó un comentario.JOSEPH S.
El cliente no dejó un comentario.Anna C.
No comment regarding improvement! However the Manager on duty was excellent. She gave us 100% of her attention despite being the only staffer in the location and having several customers walk in to seek services, I always rent from this location Because she is always so professional !JOYCE J.
Have no comments because I had no problems with this location.ROCHEE J.
Good customer service, entire interior should sanitized though it was sticky/ grimy.Elyssa W.
El cliente no dejó un comentario.beverly W.
Because they rude and when You make Reservations they never have your equipment readySIVY W.
Continue giving Excellent customer service.NAKETTA Y.
El cliente no dejó un comentario.jermaine h. | Overall Experience
El cliente no dejó un comentario.JACALYN M.
El cliente no dejó un comentario.Jane A.
Pick up truck bed look like it was used to move wild game. Hair was in every corner and there was a piece a meat. Maybe it was just returned and I came to soon.STEVEN W.
El cliente no dejó un comentario.Lenazira B. | Overall Experience
El cliente no dejó un comentario.HEATHER E.
El cliente no dejó un comentario.Daniel L.
It was a very good experience the person at rented to truck was very professionalLARRY C.
The lady who assisted with checking out the trailer was super professional, courteous, and helpful.ANTHONY L.
The lady who was there when I picked up the van was awesome. She was friendly and answered any questions that I had. A big thank you to her.AMIT M.
El cliente no dejó un comentario.SHAMBRIELLE P.
El cliente no dejó un comentario.ANTOINETTE H. | First Impressions
El cliente no dejó un comentario.Denishia W.
El cliente no dejó un comentario.Pebbles K. | Overall Experience
Everything was nice!DWANDA G.
I had a horrible more in experience and wrote a review about it, but no one followed up. Very disappointing.Tessa J. | Overall Experience
Great experience. Thanks!ALANNA M.
By lowering the percent per mile Overall. I Love the professional atmosphere. Pleasant Attitude ðŸš™ðŸ˜ŠðŸ'-DANA B.
Great Customer service & very friendlyDARIUS M.
I'm not renting from this store anymore.. poor communication and customer service. This location is one big joke. Some Manger lady... ðŸ¤¡ Don't know how to talk to people. But I will not be coming back to that store.crystal G.
Ask what type of wiring system is currently installed. I had to go purchase an adapter and return.CONNIE H.
Very hostile person working. The place smelled of marijuana when I walked in. Nothing that I pre-ordered was available. There was no explanation of any kind about the truck or the car trailer. Horrible experienceTimothy W.
El cliente no dejó un comentario.Tonda F.
The staff was not customer friendly! I would not recommend anyone to this location.Austin G.
You could have had the dolly that I ordered and he said I would have had to go spend money to buy one that I don't need so thank them very much and it was no big deal to her oh well we don't have one is what she saidBarbara E.
El cliente no dejó un comentario.adam g. | Overall Experience
The entire experience was nice. The front desk team member was very nice and very helpful. Definitely recommending to others.Conshedra A. | First Impressions
Location did not have space for the truck. Worker had an attitude and was surprised that I was dropping off the truck. Made me drive to another location. Didn't give me an address or any help.GARY H.
Severe parking and or return of rental issues with no reflection on employee's.Gwendolyn P.
I have been charged $170 for a moving service referred by U-Haul through moving help.com. The referred company never showed up and my card was still charged without the Payment Code that is supposed to prevent this type of problem. I have an open ticket and spent an hour on hold but still have yet to receive a response. Will not recommend U-Haul services of any kind until this issue is resolved.Tyler S.
El cliente no dejó un comentario.Letha A. | Overall Experience
Very rudeTIERA W.
This manager at this location was polite And patient and a pleasure doing business with her.VINCENT A.
El cliente no dejó un comentario.ANGELA C.
El cliente no dejó un comentario.angela c. | First Impressions
El cliente no dejó un comentario.angela w. | First Impressions
El cliente no dejó un comentario.Michael H. | Overall Experience
Nice and knowledgeable staffGerald B. | First Impressions
El cliente no dejó un comentario.GABRIELLE G.
Nice and friendly staffRachelle R.
Will never use again. First of all I got charged for a damage tire when it came apart on me when drive on a well keep road. I live right across the street from location and drop it off. Didn't drive not even a half mile on tire already damaged. Still got changed when sales rep told me I was ok to leave. Piss poor service and equipment... Thanks Terence Cavalierterrence C.
El cliente no dejó un comentario.Ormonde M. | First Impressions
Ms. Tashara Boone was Polite, Friendly and very helpful. Thank you for your help and kindness.david S.
Gentlemen didn't greet me whenever I walked in to pick up trailer. When returning the equipment " the young lady was on her cellphone using inappropriate language on FaceTime call.BriAnna P.
El cliente no dejó un comentario.Danielle B.
No commentSHONDA R.
Service always courtesy and respectful ðŸ‘ðŸ‘CARRIE W.
El cliente no dejó un comentario.Douglas C.
Very madALEXIS P.
El cliente no dejó un comentario.Andrew N.
They charge to muchTomas G. | Overall Experience
El cliente no dejó un comentario.GWENDOLYN C.
Great customer service, very friendly, extremely knowledgeable in their jobGregory V.
I was sent to 3 different locations to pick up my reservation. My first receipt showed pick up on Millerville Road (which was closest to where I wanted to be), I was told that a truck was NOT available at that location (I clearly saw plenty of trucks on the lot). I was sent to Airline Highway to pick up (I waited in line almost 30 minutes, when I was told to go to the Greenwell Springs Road location). When I arrived at this location, Tashara was very helpful! Her customer service is great! Clean location! Clean truck! I would recommend that you all do a better job for those of us who actually make reservations days ahead of time.DEBRA A.
Amazing service and great staff!Christopher L. | Overall Experience
El cliente no dejó un comentario.Shongala M.
El cliente no dejó un comentario.blaine L.
I arrive at this location, and then told they do not have space for me to drop the trailer. The staff member (who tried hard for me) reached out to various locations to find other drop locations. Finally I was allowed to drop it there.bill R.
El cliente no dejó un comentario.Gary D.
El cliente no dejó un comentario.Lillie G. | First Impressions
Wonderful experience!!!!!!!CAROLYN B. | Overall Experience
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.VICTOR M.
El cliente no dejó un comentario.TERI P.
El cliente no dejó un comentario.Patricia L.
El cliente no dejó un comentario.KAYLEN L.
Employees were friendly and efficient. Took good care of me.James M.
Personnel was amazing. Truly a blessing and was sincere in all correspondence.Daniel S.
Your policy is to reimburse the customer $50.00 when U-HAUL scheduled a vehicle for use on a particular day and time. After i received my confirmation number , U-Haul sent an email 6-12 hours later stating the vehicle is unavailable.TERENCE K.
El cliente no dejó un comentario.Ray B.
All good! Person who helped us was great.OLIVER T.
El cliente no dejó un comentario.TEIA B.
El cliente no dejó un comentario.HANNAH W.
The young man who assisted me was knowledgable and very helpful.He displayed great customer service.I forgot his but he was great.ivy m. | First Impressions
El cliente no dejó un comentario.LEE C.
Just rude and unprofessionalCarollyn G.
El cliente no dejó un comentario.roman S.
We dropped off the trailer to have a friend pick it up and the cost and trailer be placed in their name. We should not have been charged the $40 for insurance and extra time. Y'all have the wrong pickup time on the original pickup.Christina S.
El cliente no dejó un comentario.JAMES S F.
El cliente no dejó un comentario.jill or john g. | Overall Experience
The staff was friendly, but not helpful at all. He was a new employee, so I understand him not knowing some things. Overall, I was very frustrated that the storage unit I had reserved wasn't available upon arrival. I'm not sure how that could happen. I'm also annoyed I had to pay more for another storage unit instead of being compensated, they could have at least price match with the original storage unit I had reserved. Also, I want to note that I called the day I was supposed to get my storage unit to make sure it was fine to come the next day and that it would still be available. So, it was surprise when I got there that it wasn't available, even though I double checked the day beforehand. The facility wasn't bad, and the young man working was very sweet. But, I'm disappointed with the process I went through.Tessa J. | First Impressions
My trailer was stolen out the back and no one would help I spoke to the manager and nothing happened that's why I move to another companyPatrick G. | Overall Experience
Car dolly had a few issues.SHANNON J.
El cliente no dejó un comentario.JASON M.
Attendant had door locked before posted hours. After unlocking the door he reminded us he was doing us a favor??? This is after we arrived @ our scheduled time.MARSHALL F.
The people that were working in the office were great.Victoria C. | Online Move In
I did not get her name, but the woman that helped me with the trailer was extremely professional, knowledgeable and her customer service was A+++. I would definitely recommend this location to anyone in the future.Bradley J.
El cliente no dejó un comentario.DEVAN C. | First Impressions
El cliente no dejó un comentario.LAKEISHA M.
El cliente no dejó un comentario.Derek E.
The facility is too busy for only one employee. I had to wait over 30 minutes to be helped because the single employee was running around trying to help everyone and she had no help.Paula J. | First Impressions
El cliente no dejó un comentario.Paul D.
Place was great. But their was a terrible odor to the truck cab the entire time I was driving the truck. When I went to fill it up to return. I found a Very Old McDonalds Fish Filet Sandwich under the center seat... talk about gross!!! And the ac went out a couple times on the drive. It was freezing up.JAMES M.
El cliente no dejó un comentario.MORGAN R.
Tashara Boone is excellent,very dedicated to the company and Uhaul should be glad to have employees like her.CHRISTOPHER R.
No furniture dolly available so need to have more of these in stock.LEONARD D.
El cliente no dejó un comentario.kyron S.
El cliente no dejó un comentario.SHERIE B.
El cliente no dejó un comentario.Michael Scott H.
My experience with your location was great? No complaints!Weslie H.
El cliente no dejó un comentario.KEANDRE M.
Nothing @ all. The attendant in the store was very efficient and nice!SHERE J.
El cliente no dejó un comentario.gary A.
n/a at this time.Rudolph White Jr W.
I dropped off the truck after hours so I didn't interact with anyone.Kimberly D.
Great customer service like there altitudeDebra W.
El cliente no dejó un comentario.Tony J.
El cliente no dejó un comentario.Jessica J. | Overall Experience
El cliente no dejó un comentario.Charles H.
El cliente no dejó un comentario.Inez J. | Overall Experience
El cliente no dejó un comentario.Eric J.
She was rude. And very upset with me because online they said y'all had a climate control units for rent and when I got there she only gave me a regular storage and when I confronted her about it she got all the listed in crazy about itRoxanne R. | Overall Experience
El cliente no dejó un comentario.Kenny C.
Honestly everything was just perfect!!! Thank you to all the representatives that helped me today, keep up the great work. And I mean that lolAnthony J.
El cliente no dejó un comentario.shantelle S.
I'm grateful yal helped me with my concern and fixes it. I appreciate everything. I'm satisfied I was able to use it thank youmegan M.
Staff at this location were so sweet and helpful. Give the a raise!Terry B.
Smooth transaction.Tony J.
No commentMICHELLE B. | First Impressions
Made this part of the moving process quick and easy!Brian N. | First Impressions
Due to no fault of UHaul’s own, I did not find the area safe as a whole but the UHaul facility and their staff were excellent.mckinzie h. | Overall Experience
Friendly staff.mckinzie h. | First Impressions
Excellent each employee it's very polite and a very knowledgeable of the business all tens and very helpfulventrice c. | First Impressions
Best experience overall.. I would recommend U-Haul to all my family and friends..Joann D. | First Impressions
Well doneBrandon H. | Overall Experience
I made a reservation so the process was fast and easy. The representative was very polite.MONICA D. | First Impressions
Great service, great location, and great assistanceChristopher L. | First Impressions
N/CLaura R. | Overall Experience
every thing was great the staff was real nice and sweetGermiyah P. | Overall Experience
The representative had a good personality and was clear.Carolyn P. | First Impressions
Thank yall and when need storage first on my listMARY B. | Overall Experience
Everyone from the employees at the counter to the manager were incredibly friendly. Unfortunately my unit had a leak in it that ruined my coffee table, but that's not the locations fault.JAVIER S. | Overall Experience
Cynthia was VERY nice and helpfulDoris A. | First Impressions
thanksMelissa H. | First Impressions
Cynthia was fantastic!!shay p. | First Impressions
Everything was beautifulJerry R. | Overall Experience
Great service.. from day one..Danielle J. | First Impressions
Very convenient check in return process. Thanks took advantage of the free month of storage in a climate controlled building.Douglas M. | First Impressions
The reason for storage wasn't pleasant. But my experience with this facility was wonderful. Great customer service!Michael C. | Overall Experience
Your service were greatlinda g. | First Impressions
I felt very safe and felt my stuff was in a safe and secure place.Michele S. | Overall Experience
I was totally shocked!! This place was AMAZING!! Nevada Randolph and Jerron Henry was very Professional and provided excellent customer service. I could not believe at how CLEAN the storage was.Michael C. | First Impressions
GreatCassie S. | First Impressions
The rates should be prorated. My items in my storage suffered a lot of damage from mildew and mold.angel w. | Overall Experience
Everyone has been extremely friendly and helpful.JAVIER S. | First Impressions
I had no problems here. Excellent customer service and the facility was always clean and very well maintained.Nina L. | Overall Experience
I was very pleased with my experience with the service Thanks a bunch. Charles Terry.Charles T. | Overall Experience
They were amazing and helped me when needed. The storage was well lit and safe. It had 24 hour access. It was very clean.Dominique D. | Overall Experience
Thanks for everythingRodmoneka C. | Overall Experience
I have always use this storage and will continue in the future.Ashley J. | Overall Experience
place is in need of repairs.david g. | Overall Experience
Derek, Cynthia, Raven always friendly & helpful. Facility clean, indoor lighting terrific, on-site cart useful. Access secure, easy to navigate. Climate control kept everything in great shape.Thanks!!Scott B. | Overall Experience
The manager was excellent along with the workersJerrika J. | Overall Experience
Everything was great. My stuff stayed safe and i always had access. Staff was friendly and very helpful! Thanks again.Jherica J. | Overall Experience
Manager was always extremely helpful and friendly!Roger C. | Overall Experience
I have been with this storage facility for 2 years and i loved the staff and area my things were safe and i never had any problems. Thanks Green well Springs Uhaul!!Kaila H. | Overall Experience
My rep was very professional, skilled and patient. She made sure i had exactly what i needed.LASHAWNA B. | Reservación
worst experience with U-Haul in general. Staff on site was very professional and helpful. After a few weeks my unit was infested with ants. This has been my worst moving experience! I also have picsKelisia A. | Overall Experience
I had Ants and Spiders all over my things and my things wasn't in Storage Two week. The Movers and I had to fight ants and spiders. I need to file a Claim ASAP.lillie g. | Overall Experience
Great!MAXINE H. | Overall Experience
Great people always helpful.Michael P. | Overall Experience
My belongings had bugs and spiders eggs all over it, I didn't want to bring it home. Some I will discard.lindreka w. | Overall Experience
N/CJamelia J. | Overall Experience
The staff was very helpful and friendly.Mattie S. | Overall Experience
Billings were a little messed up at first but they corrected it.COBEY E. | Overall Experience
Great all aroundwilliam b. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!