Customer Reviews for U-Haul Moving & Storage at Greenwell Springs Road

638 comentarios

8415 Greenwell Springs Rd   Baton Rouge, LA 70814
(3/4 of a mile northeast of Airline Hwy)

(225) 424-5995

Horario

  • Mon–Sat
    7 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(225) 424-5995

8415 Greenwell Springs Rd
Baton Rouge, LA 70814
(3/4 of a mile northeast of Airline Hwy)

Servicios en esta ubicación:

Horario

  • Mon–Sat
    7 a. m. - 5 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Keisa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diamond F. 
Clasificación:
5.0

The agent in office was extremely helpful and nice. She provided information that I did not know and safety tips for a safe travel.

Ambria D. 
Clasificación:
1.0

Attendant did not install trailer properly. Please review the photo she uploaded, the trailer was obviously not attached to the hitch properly. 1/4 mile from the location, the trailer came off the hitch and rammed in the back of my car. I had to lift it and install it properly.

Angel M. 
Clasificación:
5.0

Everything was exceptionally GREAT!!

Veronica J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karita L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff M. 
Clasificación:
4.0

El cliente no dejó un comentario.

NEAL A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TINA J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley S. 
Clasificación:
1.0

El cliente no dejó un comentario.

JASMINE B. 
Clasificación:
5.0

Great customer service excellent workers !!

Shandrall A. 
Clasificación:
5.0

Very friendly he made sure I was comfortable with what I was renting very very nice😊😊

LAKENDRA F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cathy D. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON C.  |  Overall Experience 
Clasificación:
2.0

Nothing people do surprises me anymore. All I'm saying is pay attention to your receipts and what these ladies tell you. I was told two completely different things. One of the ladies seemed very genuine. I actually enjoyed her helping me the previous day, she even called me to make sure I had had my gate code after losing my key. Now the other girl is something else she was rude from the beginning telling me she's going to call and report the U-Haul stolen. I'm still trying to figure out why when I parked it and left it on the property the previous night. LOOK AT THE CAMERAS! you'll see me arriving after 9:30pm. Who wants to be locked out. It's like everything the lady setup the pervious day for me she literally made her feel like she didn't know what she was doing. Anyway she tried charging my card 3 different amounts for what ? I'm not sure if she thought I wasn't smart enough to question her but WRONG. I'm just waiting on my refund for a 9.99 lock I was charged 14.99 for also my refund from the truck I used for less than 3 hours. 29.95 a day I used less than 20mi replaced more gas then I used but still was charged a fee 臘‍♀️ So glad I took my picture before driving off funny part is she tried to argue with me until I showed her proof . She did that already 3 times. Even the General manager was not so helpful seemed to not care about resolving my issue. Only accused me of being disrespectful to his employees. AVOID THIS U-HAUL STORAGE PLACE!

Jennifer S.  |  First Impressions 
Clasificación:
3.0

Received a truck that should have been serviced. Oil light was on. I was afraid to drive it as I was not sure if I would breakdown. Rough drive through as well. Manager gave me a discount as he acknowledged that the truck should not been on the road.

Cheryl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miriam S. 
Clasificación:
4.0

N/a

Gustavia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Semiko S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Penny T. 
Clasificación:
5.0

Have great 👍

Omar A. 
Clasificación:
3.0

Location not clear on hours of operation

Charles V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Romeo T. 
Clasificación:
3.0

Missing dolly made move a little longer

Kavinna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Torrence B. 
Clasificación:
5.0

The day I made my reservation, the young lady was very help, pleasant, respectful, the same for the gentleman when I pickup the vehicle and returned. Also the location was very myconvenient.

Brenda N. 
Clasificación:
4.0

El cliente no dejó un comentario.

LAWRENCEQ C. 
Clasificación:
1.0

El cliente no dejó un comentario.

alvin h.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Raychelle R.  |  Overall Experience 
Clasificación:
5.0

Make sure it's clean spray for bugs such as roaches it was visible, very visible had to purchase raid

SHALESE F. 
Clasificación:
5.0

Everyone I met at pick up and drop off was fantastic. Thanks to you all.

ahmed L.  |  First Impressions 
Clasificación:
3.0

Inside of the storage buildings stink. All of my belongings smell bad.

Ashley E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob W. 
Clasificación:
5.0

Great customer service.

Jennifer J. 
Clasificación:
3.0

while the staff was always courtesy and friendly, I frequently had problems accessing my storage unit. The card I was issued stopped working, and there was a time when my storage pass code would not work as well. Access was attempted around 8 pm ( storage hours listed 6 am to 10pm), but entry was denied due to outside of access hours. The access system to storage units needs to be updated and/or troubleshooted to work out the bugs. Also, because the office was closed calling the UHUAL system for assistance makes no point because all they could do was refer me to the closed office for assistance.

QUIANA H.  |  Overall Experience 
Clasificación:
2.0

Spent extra for climate controlled storage and I put DampRid inside the storage also clothes were packed neatly and some of my clothes still had mildew!!! And there were  droppings!!!! Clean that up!!!! But in the meanwhile I wouldn't advice Anyone to use your facility!

kimberly b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dell D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jacques M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADEILO B.  |  First Impressions 
Clasificación:
2.0

storage area not clean and supposed to be climate controlled. Area where we were put was warm. Storage area wasn't big enough.

Amanda L.  |  First Impressions 
Clasificación:
5.0

Good customer service

Raymon H. 
Clasificación:
3.0

The staff were great and the place was fairly clean. The only thing that was not good, was the fee was quite a bit extra for climate control so that my stuff was not destroyed by the heat, but every time I visited, the building with my unit was 85-90 degrees. That was not what I consider climate controlled. At least not what should be anyway. At that heat, I might as well of kept my things in a regular storage, I had several products melt and were destroyed anyway due to high heat in my unit.

Janine J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles T.  |  First Impressions 
Clasificación:
4.0

None that I can recollect. The previous renter was delayed by 1.5 hours and the facility communicated that to me. They were very helpful and professional.

ARIC B. 
Clasificación:
5.0

Great job. Great service. If the equipment I need is on hand, I'll likely be back to this location. Thanks.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica T.  |  First Impressions 
Clasificación:
5.0

I had made a reservation online and when I arrived 20 mins early to pick up the truck, there were NO trucks. The guy at this first location, checked using my phone # and said my order reflected his was location was my preferred location, but never secured. I had requested self check in, provided and my credit card info and thought I had secured a truck. He told me this happens often as did the guy at the Greenwell Springs Road location. Seems your website needs to be revamped to avoid scenarios such as this! I had to back track over 10 miles to get the 2nd truck which also delayed my helpers already lined up as well as the person I was purchasing the furniture from.

William P. 
Clasificación:
1.0

El cliente no dejó un comentario.

Tara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAYLOR B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Willard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bradley K. 
Clasificación:
5.0

They were very helpful I loved my service

Aleshaon H. 
Clasificación:
3.0

Dropped off after hours

Diane C. 
Clasificación:
5.0

Everything was good even the drop of location. All very professional.

Robert B. 
Clasificación:
5.0

Unit was ready for pickup and service attendant was very professional

ROLAND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dakari G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Randal G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Shawn K. 
Clasificación:
3.0

Human error

Patrick M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shanna C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jack G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon H.  |  First Impressions 
Clasificación:
2.0

I couldn't even get in..So that is Cancelled.i could not use that Location..That was A disappointment...I will never use that Location..So the Reservation is cancelled because I couldn't get in.I got no Service at all

MARY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

abdalhakim S. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEVEN S. 
Clasificación:
3.0

My service was great my unit isn't exactly the size it is supposed to be due to the steel beam in the middle of the floor and the air-conditioned duck that is taking up a lot of space in it as well. I've rented U-Haul units before and they actually had an elevator so I was very surprised to see that it didn't have an elevator and the no lights. Not having proper lighting is not very convenient I need yall to work on that but the customer service was excellent!

DEMETRICE D.  |  First Impressions 
Clasificación:
5.0

Nothing the representative was helpful, kind and courteous ! A great asset!

DEMETRICE D. 
Clasificación:
5.0

There's an older African American lady that works at the airline and Choctaw location. She has a very bad attitude and is very unprofessional. I no longer want to do business at that location. If she doesn't like her job she shouldn't work there.

LAKEISHA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cierra S. 
Clasificación:
5.0

No comments

BOBBIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHYLICIA J. 
Clasificación:
1.0

I scheduled a location. The person was not there to give me the key. Then U-haul scheduled me to another location 12 miles away an hour and 15 minutes later but then found out it would be read for another 3 hours and 15 minutes later. I would of driven my estimated miles but drove an extra 25 miles which I paid for because U-haul screwed up my original reservation at my original location.

john M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dakari G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIARA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLAND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDA B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
1.0

El cliente no dejó un comentario.

TYQUANTHA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick T.  |  First Impressions 
Clasificación:
4.0

Great rates. Dependable Vehicle

RONALD R. 
Clasificación:
5.0

Doing a whole lot better , keep up the great work!

CYDNEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Oniekia m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

wanda c.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing especially the two white guys ! Very helpful and respectful!

TIRENE D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Floyd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JILL B. 
Clasificación:
5.0

Ross is awesome!

MARY B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa H. 
Clasificación:
5.0

Very nice man there! Very easy to deal with. I would recommend them if you needed to rent anything

JOEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW O. 
Clasificación:
5.0

Ross was very helpful, the van was clean and well kept.

BRANDON F. 
Clasificación:
5.0

Everything was great 👍 staff customer service was excellent, thank you all.

Ida S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EBONY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

nothing

LEONA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Benjamin S. 
Clasificación:
5.0

N/C

LARRY B.  |  First Impressions 
Clasificación:
4.0

N/C

LARRY B. 
Clasificación:
5.0

All these high rating are for the Baton Rouge Greenwell Springs location. The location in Slidell LA was Is very unprofessional rude Nash and refuse to honor u-haul's agreement or their contract. But here where I'm at Very professional courtesy and willing and eager to help to make sure that I was satisfied as Au haul customer I will come back to Baton Rouge Green Springs well area. The Slidell LA location gets zerooooo++++++ zero stars.

DEWAYNE C.  |  First Impressions 
Clasificación:
5.0

It wb nice to have a key remote for the van. Besides that, it was a very good experience

VENICE G. 
Clasificación:
3.0

El cliente no dejó un comentario.

GALAL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLAND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARISSA C. 
Clasificación:
1.0

I left my galaxy 20 phone in van. Went back 30 minutes later, van there but no phone. Did the find my phone and it showed still at uhaul.

DENNIS L. 
Clasificación:
3.0

My dissatisfaction is not with the location, but with the overall scheduling and pricing. I never can get a rental at the location that would be closest to me. This location was 22 miles from me. Why can't your main campus have trucks delivered to the customer's closest Uhaul location? I was charged for 45 miles in which 15-20 would of used. On my way home, I saw two different locations with the 10 footer trucks in their parking lot. Now explain to me why in the hell I had to drive WAY OUT MY WAY to pickup the rental?

GINA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel E. 
Clasificación:
4.0

El cliente no dejó un comentario.

bobby f.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Bridget B.  |  Overall Experience 
Clasificación:
1.0

they put wrong location on drop off spot almost had to pay more money already had spent 1100 on uhaul the workers need to get it together. everybody was friendly but not knowing the computer system i guess

CANDIS B. 
Clasificación:
4.0

The office and attached restroom had a heavy oder of Marijuana everytime I have visited. My last visit I requested to rent a utility dolly for a one way trip. I got the dolly and paid cash. My order was not processed in the system as paid and was canceled the following day.

justin s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES H. 
Clasificación:
3.0

Don't like second floor level. Too old for that and I have health problems.

Dina T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BYRON T. 
Clasificación:
4.0

Good customer service upon return

PRESTON W. 
Clasificación:
5.0

The Uhaul representative was very helpful and friendly. She represented herself and the company well.

AMANDA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

chandra b.  |  Overall Experience 
Clasificación:
4.0

This has nothing to do with this location, but my overall experience with UHAUL. It was stressful and quite painful. I reserved a UHAUL truck almost a month before use. I was told that my reservation was cancelled THE MORNING I needed it (in fact I called UHAUL asking for help and then UHUAL said it was cancelled); I even called my UHAUL pick up place two-three days prior pickup to confirm everything (and they said it was all good). I called three different local locations, was on UHUAL text chat and UHAUL over phone--after almost 2 hours I was able to get another UHUAL. How can this be solved? Someone could have notified me at least a day or two before!

HAMILTON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHIRLEY B. 
Clasificación:
3.0

/ vehicle smell / ride rough /

LINDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sage P.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

javionne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valeri L. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAWN F. 
Clasificación:
5.0

Tashara Boone provided EXCELLENT SERVICE and made me feel like a valued customer. The company should model their customer service for Tashara. She listened and was attentive to what I needed. THANK YOU!!!

DEBRA R. 
Clasificación:
5.0

only issue my access card did not work when i returned to move items in the storage.

Jennifer J.  |  First Impressions 
Clasificación:
5.0

Tashara was very helpful, polite and professional.

Blu R.  |  First Impressions 
Clasificación:
4.0

No comment at this time

CAROLYN Q. 
Clasificación:
4.0

Initial reservation on Oniel Lane was not fulfilled. Employee very helpful in lining up vehicle on Greenwell Springs. Ladies at that locatdid excellent job.

JOEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAQUAN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN C. 
Clasificación:
5.0

Tasha is wonderful & extremely hard working. We came in from Houston a few days after hurricane Ida & she was getting everything handled, by herself, extremely fast and friendly!!! If I could I would give her 10 stars

Jessica G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

NEKEA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tylor J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MeLinda S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRENECIA C.  |  Overall Experience 
Clasificación:
5.0

Everything was great!

Shalacey W.  |  Online Move In 
Clasificación:
2.0

The worker was very unhelpful and acted as if I should've knew what I was doing. She made me feel dumb for the few questions I had to ask. She also didn't give me the access card I needed which I didn't know of because she didn't do her job.

Terrencia S.  |  Online Move In 
Clasificación:
5.0

The entire staff was amazing especially Karibbean and Tashara. The storage room and truck was clean and well maintained. I usually don't comment on reviews but the service I received from the staff was really awesome. It was a pleasure doing business at this location.

Charlotte B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Fannie M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Keonna D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick R.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful

LOUIS S.  |  First Impressions 
Clasificación:
5.0

I was very satisfied

MACHELLE B.  |  First Impressions 
Clasificación:
3.0

When we originally rented the unit, the light inside the unit was out. We call this to the attention of the clerk renting us the unit. She said, she will have maintenance to repair the light. The light was never repaired, the light still was not working when we surrendered the unit. The second matter was the cockroaches in the unit. My husband sprayed the unit himself to stop the roaches from entering the unit. However, the rental rate was fair and the unit was useful for the time rented.

Tony J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakedria S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

julia h.  |  First Impressions 
Clasificación:
1.0

Staff was awful…as if I was bothering them. Everyone was there for personal issues not for uhaul customers. NO PROFESSIONAL ETIQUETTE!!!! Uhaul is good but staff gets an F. Sorry and thanks

Cornelius E.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

jessica b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Racheal B.  |  First Impressions 
Clasificación:
5.0

The grounds are clean. The store manager was well knowable about any question I had. The storage was clean and well kept. No complaints.

Ashlee D.  |  Overall Experience 
Clasificación:
3.0

extremely hot in the unit , trash around the area .loved my sales person very nice I forgot her name

AKITA C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Narasimha V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha D.  |  Overall Experience 
Clasificación:
5.0

Thank you for your service

Yolanda W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

reginald J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashlee D.  |  First Impressions 
Clasificación:
5.0

Nice clean and helpful people. Thanks for your service

aldreama j.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

dayasha B.  |  Overall Experience 
Clasificación:
4.0

The external gate was not closed when I arrived, and when I returned much later that evening so the security is a little lax. This is why I give 4 rather than 5 stars. I was greeted kindly and helped with my storage space. The space itself was great for my needs, and it was clean.

Cody W.  |  First Impressions 
Clasificación:
5.0

The young man was very nice and polite I will definitely recommend this service

HENRY R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Reginald J.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

jermaine h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenazira B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTOINETTE H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pebbles K.  |  Overall Experience 
Clasificación:
3.0

I had a horrible more in experience and wrote a review about it, but no one followed up. Very disappointing.

Tessa J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

adam g.  |  Overall Experience 
Clasificación:
5.0

The entire experience was nice. The front desk team member was very nice and very helpful. Definitely recommending to others.

Conshedra A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Letha A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

angela c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H.  |  Overall Experience 
Clasificación:
5.0

Nice and knowledgeable staff

karryl d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ormonde M.  |  First Impressions 
Clasificación:
3.0

They charge to much

Tomas G.  |  Overall Experience 
Clasificación:
5.0

Amazing service and great staff!

Christopher L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Lillie G.  |  First Impressions 
Clasificación:
5.0

Wonderful experience!!!!!!!

CAROLYN B.  |  Overall Experience 
Clasificación:
5.0

The young man who assisted me was knowledgable and very helpful.He displayed great customer service.I forgot his but he was great.

ivy m.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jill or john g.  |  Overall Experience 
Clasificación:
3.0

The staff was friendly, but not helpful at all. He was a new employee, so I understand him not knowing some things. Overall, I was very frustrated that the storage unit I had reserved wasn't available upon arrival. I'm not sure how that could happen. I'm also annoyed I had to pay more for another storage unit instead of being compensated, they could have at least price match with the original storage unit I had reserved. Also, I want to note that I called the day I was supposed to get my storage unit to make sure it was fine to come the next day and that it would still be available. So, it was surprise when I got there that it wasn't available, even though I double checked the day beforehand. The facility wasn't bad, and the young man working was very sweet. But, I'm disappointed with the process I went through.

Tessa J.  |  First Impressions 
Clasificación:
2.0

My trailer was stolen out the back and no one would help I spoke to the manager and nothing happened that's why I move to another company

Patrick G.  |  Overall Experience 
Clasificación:
5.0

The people that were working in the office were great.

Victoria C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVAN C.  |  First Impressions 
Clasificación:
3.0

The facility is too busy for only one employee. I had to wait over 30 minutes to be helped because the single employee was running around trying to help everyone and she had no help.

Paula J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Inez J.  |  Overall Experience 
Clasificación:
2.0

She was rude. And very upset with me because online they said y'all had a climate control units for rent and when I got there she only gave me a regular storage and when I confronted her about it she got all the listed in crazy about it

Roxanne R.  |  Overall Experience 
Clasificación:
5.0

No comment

MICHELLE B.  |  First Impressions 
Clasificación:
5.0

Made this part of the moving process quick and easy!

Brian N.  |  First Impressions 
Clasificación:
4.0

Due to no fault of UHaul’s own, I did not find the area safe as a whole but the UHaul facility and their staff were excellent.

mckinzie h.  |  Overall Experience 
Clasificación:
5.0

Friendly staff.

mckinzie h.  |  First Impressions 
Clasificación:
5.0

Excellent each employee it's very polite and a very knowledgeable of the business all tens and very helpful

ventrice c.  |  First Impressions 
Clasificación:
5.0

Best experience overall.. I would recommend U-Haul to all my family and friends..

Joann D.  |  First Impressions 
Clasificación:
5.0

Well done

Brandon H.  |  Overall Experience 
Clasificación:
4.0

I made a reservation so the process was fast and easy. The representative was very polite.

MONICA D.  |  First Impressions 
Clasificación:
5.0

Great service, great location, and great assistance

Christopher L.  |  First Impressions 
Clasificación:
4.0

N/C

Laura R.  |  Overall Experience 
Clasificación:
5.0

every thing was great the staff was real nice and sweet

Germiyah P.  |  Overall Experience 
Clasificación:
5.0

The representative had a good personality and was clear.

Carolyn P.  |  First Impressions 
Clasificación:
5.0

Thank yall and when need storage first on my list

MARY B.  |  Overall Experience 
Clasificación:
5.0

Everyone from the employees at the counter to the manager were incredibly friendly. Unfortunately my unit had a leak in it that ruined my coffee table, but that's not the locations fault.

JAVIER S.  |  Overall Experience 
Clasificación:
5.0

Cynthia was VERY nice and helpful

Doris A.  |  First Impressions 
Clasificación:
5.0

thanks

Melissa H.  |  First Impressions 
Clasificación:
5.0

Cynthia was fantastic!!

shay p.  |  First Impressions 
Clasificación:
5.0

Everything was beautiful

Jerry R.  |  Overall Experience 
Clasificación:
4.0

Great service.. from day one..

Danielle J.  |  First Impressions 
Clasificación: