Comentarios de los clientes para U-Haul Moving & Storage at Greenwell Springs Road

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Greenwell Springs Road

Clasificación general:

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VINCENT A.
Clasificación:

This manager at this location was polite And patient and a pleasure doing business with her.

ANGELA C.
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El cliente no dejó un comentario.

angela c. | First Impressions |
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El cliente no dejó un comentario.

angela w. | First Impressions |
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El cliente no dejó un comentario.

Michael H. | Overall Experience |
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El cliente no dejó un comentario.

Gerald B. | First Impressions |
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Nice and knowledgeable staff

GABRIELLE G.
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El cliente no dejó un comentario.

Rachelle R.
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Nice and friendly staff

terrence C.
Clasificación:

Will never use again. First of all I got charged for a damage tire when it came apart on me when drive on a well keep road. I live right across the street from location and drop it off. Didn't drive not even a half mile on tire already damaged. Still got changed when sales rep told me I was ok to leave. Piss poor service and equipment... Thanks Terence Cavalier

Ormonde M. | First Impressions |
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El cliente no dejó un comentario.

david S.
Clasificación:

Ms. Tashara Boone was Polite, Friendly and very helpful. Thank you for your help and kindness.

BriAnna P.
Clasificación:

Gentlemen didn't greet me whenever I walked in to pick up trailer. When returning the equipment " the young lady was on her cellphone using inappropriate language on FaceTime call.

Danielle B.
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El cliente no dejó un comentario.

SHONDA R.
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No comment

CARRIE W.
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Service always courtesy and respectful 👍👍

Douglas C.
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El cliente no dejó un comentario.

ALEXIS P.
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Very mad

Andrew N.
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El cliente no dejó un comentario.

Tomas G. | Overall Experience |
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They charge to much

GWENDOLYN C.
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El cliente no dejó un comentario.

Gregory V.
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Great customer service, very friendly, extremely knowledgeable in their job

DEBRA A.
Clasificación:

I was sent to 3 different locations to pick up my reservation. My first receipt showed pick up on Millerville Road (which was closest to where I wanted to be), I was told that a truck was NOT available at that location (I clearly saw plenty of trucks on the lot). I was sent to Airline Highway to pick up (I waited in line almost 30 minutes, when I was told to go to the Greenwell Springs Road location). When I arrived at this location, Tashara was very helpful! Her customer service is great! Clean location! Clean truck! I would recommend that you all do a better job for those of us who actually make reservations days ahead of time.

Christopher L. | Overall Experience |
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Amazing service and great staff!

Shongala M.
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El cliente no dejó un comentario.

blaine L.
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El cliente no dejó un comentario.

bill R.
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I arrive at this location, and then told they do not have space for me to drop the trailer. The staff member (who tried hard for me) reached out to various locations to find other drop locations. Finally I was allowed to drop it there.

Gary D.
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El cliente no dejó un comentario.

Lillie G. | First Impressions |
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El cliente no dejó un comentario.

CAROLYN B. | Overall Experience |
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Wonderful experience!!!!!!!

Robert B.
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El cliente no dejó un comentario.

VICTOR M.
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El cliente no dejó un comentario.

TERI P.
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El cliente no dejó un comentario.

Patricia L.
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El cliente no dejó un comentario.

KAYLEN L.
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El cliente no dejó un comentario.

James M.
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Employees were friendly and efficient. Took good care of me.

Daniel S.
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Personnel was amazing. Truly a blessing and was sincere in all correspondence.

TERENCE K.
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Your policy is to reimburse the customer $50.00 when U-HAUL scheduled a vehicle for use on a particular day and time. After i received my confirmation number , U-Haul sent an email 6-12 hours later stating the vehicle is unavailable.

Ray B.
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El cliente no dejó un comentario.

OLIVER T.
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All good! Person who helped us was great.

TEIA B.
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El cliente no dejó un comentario.

HANNAH W.
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El cliente no dejó un comentario.

ivy m. | First Impressions |
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The young man who assisted me was knowledgable and very helpful.He displayed great customer service.I forgot his but he was great.

LEE C.
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El cliente no dejó un comentario.

Carollyn G.
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Just rude and unprofessional

roman S.
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El cliente no dejó un comentario.

Christina S.
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We dropped off the trailer to have a friend pick it up and the cost and trailer be placed in their name. We should not have been charged the $40 for insurance and extra time. Y'all have the wrong pickup time on the original pickup.

JAMES S F.
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El cliente no dejó un comentario.

jill or john g. | Overall Experience |
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El cliente no dejó un comentario.

Tessa J. | First Impressions |
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The staff was friendly, but not helpful at all. He was a new employee, so I understand him not knowing some things. Overall, I was very frustrated that the storage unit I had reserved wasn’t available upon arrival. I’m not sure how that could happen. I’m also annoyed I had to pay more for another storage unit instead of being compensated, they could have at least price match with the original storage unit I had reserved. Also, I want to note that I called the day I was supposed to get my storage unit to make sure it was fine to come the next day and that it would still be available. So, it was surprise when I got there that it wasn’t available, even though I double checked the day beforehand. The facility wasn’t bad, and the young man working was very sweet. But, I’m disappointed with the process I went through.

Patrick G. | Overall Experience |
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My trailer was stolen out the back and no one would help I spoke to the manager and nothing happened that's why I move to another company

SHANNON J.
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Car dolly had a few issues.

JASON M.
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El cliente no dejó un comentario.

MARSHALL F.
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Attendant had door locked before posted hours. After unlocking the door he reminded us he was doing us a favor??? This is after we arrived @ our scheduled time.

Victoria C. | Online Move In |
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The people that were working in the office were great.

Bradley J.
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I did not get her name, but the woman that helped me with the trailer was extremely professional, knowledgeable and her customer service was A+++. I would definitely recommend this location to anyone in the future.

DEVAN C. | First Impressions |
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El cliente no dejó un comentario.

LAKEISHA M.
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El cliente no dejó un comentario.

Derek E.
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El cliente no dejó un comentario.

Paula J. | First Impressions |
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The facility is too busy for only one employee. I had to wait over 30 minutes to be helped because the single employee was running around trying to help everyone and she had no help.

Paul D.
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El cliente no dejó un comentario.

JAMES M.
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Place was great. But their was a terrible odor to the truck cab the entire time I was driving the truck. When I went to fill it up to return. I found a Very Old McDonalds Fish Filet Sandwich under the center seat... talk about gross!!! And the ac went out a couple times on the drive. It was freezing up.

MORGAN R.
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El cliente no dejó un comentario.

CHRISTOPHER R.
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Tashara Boone is excellent,very dedicated to the company and Uhaul should be glad to have employees like her.

LEONARD D.
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No furniture dolly available so need to have more of these in stock.

kyron S.
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El cliente no dejó un comentario.

SHERIE B.
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El cliente no dejó un comentario.

Michael Scott H.
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El cliente no dejó un comentario.

Weslie H.
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My experience with your location was great? No complaints!

KEANDRE M.
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El cliente no dejó un comentario.

SHERE J.
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Nothing @ all. The attendant in the store was very efficient and nice!

gary A.
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El cliente no dejó un comentario.

Rudolph White Jr W.
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n/a at this time.

Kimberly D.
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I dropped off the truck after hours so I didn't interact with anyone.

Debra W.
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Great customer service like there altitude

Tony J.
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El cliente no dejó un comentario.

Jessica J. | Overall Experience |
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El cliente no dejó un comentario.

Charles H.
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El cliente no dejó un comentario.

Inez J. | Overall Experience |
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El cliente no dejó un comentario.

Eric J.
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El cliente no dejó un comentario.

Roxanne R. | Overall Experience |
Clasificación:

She was rude. And very upset with me because online they said y'all had a climate control units for rent and when I got there she only gave me a regular storage and when I confronted her about it she got all the listed in crazy about it

Kenny C.
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El cliente no dejó un comentario.

Anthony J.
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Honestly everything was just perfect!!! Thank you to all the representatives that helped me today, keep up the great work. And I mean that lol

shantelle S.
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El cliente no dejó un comentario.

megan M.
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I'm grateful yal helped me with my concern and fixes it. I appreciate everything. I'm satisfied I was able to use it thank you

Terry B.
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Staff at this location were so sweet and helpful. Give the a raise!

Tony J.
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Smooth transaction.

Makisha J.
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El cliente no dejó un comentario.

Tony J.
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El cliente no dejó un comentario.

Cynthia C.
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You did a great job! Thank you for your wonderful business.

lakeshia H.
Clasificación:

Inform your clients about one way and two way rentals

Felicia H.
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El cliente no dejó un comentario.

Carmen C.
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The representative was professional and accommodating, I didn't remember her name.

MICHELLE B. | First Impressions |
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No comment

Justin S.
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El cliente no dejó un comentario.

Michelle B.
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El cliente no dejó un comentario.

Brian N. | First Impressions |
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Made this part of the moving process quick and easy!

Conrad H.
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El cliente no dejó un comentario.

mckinzie h. | Overall Experience |
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Due to no fault of UHaul’s own, I did not find the area safe as a whole but the UHaul facility and their staff were excellent.

TOWANA D.
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El cliente no dejó un comentario.

mckinzie h. | First Impressions |
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Friendly staff.

Kathy J.
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El cliente no dejó un comentario.

MONICA D.
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El cliente no dejó un comentario.

david C.
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All the employees were very helpful and nice. Only small complaint is that the parking lot area is a little small, but it works.

Jameka J.
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The lady had a attitude as soon as I walked end. I tried to ask her a question and it was like I was bothering her. I won't go back to this location ever!

Joanne T.
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El cliente no dejó un comentario.

becky B.
Clasificación:

El cliente no dejó un comentario.

ventrice c. | First Impressions |
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Excellent each employee it's very polite and a very knowledgeable of the business all tens and very helpful

Joann D. | First Impressions |
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Best experience overall.. I would recommend U-Haul to all my family and friends..

Julia G.
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The manager who assisted me was very helpful.

tammy S.
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El cliente no dejó un comentario.

Necia J.
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El cliente no dejó un comentario.

Mary E.
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El cliente no dejó un comentario.

Christopher M.
Clasificación:

I chose this location because they were so nice when I returned a truck earlier this year. This time, the clerk was not as professional and friendly as uhaul usually is. The process took longer than I would have expected. I have been a uhaul customer for 35 years, this was my worst experience.

Tamica T.
Clasificación:

El cliente no dejó un comentario.

oliver B.
Clasificación:

It's all good

Kenyon M.
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The attendant was awesome. She was very helpful and patient.

Aundrea R.
Clasificación:

El cliente no dejó un comentario.

Thomas P.
Clasificación:

Nothing

Lisa H.
Clasificación:

El cliente no dejó un comentario.

Miesha C.
Clasificación:

El cliente no dejó un comentario.

Brandon H. | Overall Experience |
Clasificación:

Well done

MONICA D. | First Impressions |
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I made a reservation so the process was fast and easy. The representative was very polite.

Christopher L. | First Impressions |
Clasificación:

Great service, great location, and great assistance

Laura R. | Overall Experience |
Clasificación:

N/A

Lakeisha R.
Clasificación:

El cliente no dejó un comentario.

aleesha S.
Clasificación:

El cliente no dejó un comentario.

Angela B.
Clasificación:

El cliente no dejó un comentario.

David F.
Clasificación:

El cliente no dejó un comentario.

LaToya B.
Clasificación:

El cliente no dejó un comentario.

Germiyah P. | Overall Experience |
Clasificación:

every thing was great the staff was real nice and sweet

Carolyn P. | First Impressions |
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The representative had a good personality and was clear.

MARY B. | Overall Experience |
Clasificación:

Thank yall and when need storage first on my list

JAVIER S. | Overall Experience |
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Everyone from the employees at the counter to the manager were incredibly friendly. Unfortunately my unit had a leak in it that ruined my coffee table, but that’s not the locations fault.

Doris A. | First Impressions |
Clasificación:

Cynthia was VERY nice and helpful

Melissa H. | First Impressions |
Clasificación:

thanks

shay p. | First Impressions |
Clasificación:

Cynthia was fantastic!!

Jerry R. | Overall Experience |
Clasificación:

Everything was beautiful

Danielle J. | First Impressions |
Clasificación:

Great service.. from day one..

Douglas M. | First Impressions |
Clasificación:

Very convenient check in return process. Thanks took advantage of the free month of storage in a climate controlled building.

Michael C. | Overall Experience |
Clasificación:

The reason for storage wasn’t pleasant. But my experience with this facility was wonderful. Great customer service!

linda g. | First Impressions |
Clasificación:

Your service were great

Michele S. | Overall Experience |
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I felt very safe and felt my stuff was in a safe and secure place.

Michael C. | First Impressions |
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I was totally shocked!! This place was AMAZING!! Nevada Randolph and Jerron Henry was very Professional and provided excellent customer service. I could not believe at how CLEAN the storage was.

Cassie S. | First Impressions |
Clasificación:

Great

angel w. | Overall Experience |
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The rates should be prorated. My items in my storage suffered a lot of damage from mildew and mold.

JAVIER S. | First Impressions |
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Everyone has been extremely friendly and helpful.

Nina L. | Overall Experience |
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I had no problems here. Excellent customer service and the facility was always clean and very well maintained.

Charles T. | Overall Experience |
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I was very pleased with my experience with the service Thanks a bunch. Charles Terry.

Dominique D. | Overall Experience |
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They were amazing and helped me when needed. The storage was well lit and safe. It had 24 hour access. It was very clean.

Rodmoneka C. | Overall Experience |
Clasificación:

Thanks for everything

Ashley J. | Overall Experience |
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I have always use this storage and will continue in the future.

david g. | Overall Experience |
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place is in need of repairs.

Scott B. | Overall Experience |
Clasificación:

Derek, Cynthia, Raven always friendly & helpful. Facility clean, indoor lighting terrific, on-site cart useful. Access secure, easy to navigate. Climate control kept everything in great shape.Thanks!!

Jerrika J. | Overall Experience |
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The manager was excellent along with the workers

Jherica J. | Overall Experience |
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Everything was great. My stuff stayed safe and i always had access. Staff was friendly and very helpful! Thanks again.

Roger C. | Overall Experience |
Clasificación:

Manager was always extremely helpful and friendly!

Kaila H. | Overall Experience |
Clasificación:

I have been with this storage facility for 2 years and i loved the staff and area my things were safe and i never had any problems. Thanks Green well Springs Uhaul!!

LASHAWNA B. | Reservation |
Clasificación:

My rep was very professional, skilled and patient. She made sure i had exactly what i needed.

Kelisia A. | Overall Experience |
Clasificación:

worst experience with U-Haul in general. Staff on site was very professional and helpful. After a few weeks my unit was infested with ants. This has been my worst moving experience! I also have pics

lillie g. | Overall Experience |
Clasificación:

I had Ants and Spiders all over my things and my things wasn’t in Storage Two week. The Movers and I had to fight ants and 🕷 spiders. I need to file a Claim ASAP.

MAXINE H. | Overall Experience |
Clasificación:

Great!

Michael P. | Overall Experience |
Clasificación:

Great people always helpful.

lindreka w. | Overall Experience |
Clasificación:

My belongings had bugs and spiders eggs all over it, I didn't want to bring it home. Some I will discard.

Jamelia J. | Overall Experience |
Clasificación:

N/A

Mattie S. | Overall Experience |
Clasificación:

The staff was very helpful and friendly.

COBEY E. | Overall Experience |
Clasificación:

Billings were a little messed up at first but they corrected it.

william b. | Overall Experience |
Clasificación:

Great all around

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