Customer Reviews for U-Haul Moving & Storage at Greenville Ave

1,299 comentarios

7043 Greenville Ave   Dallas, TX 75231

(214) 691-7311

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(214) 691-7311

7043 Greenville Ave
Dallas, TX 75231

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing, Pat could not have been more helpful and accommodating.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Avery H.  |  First Impressions 
Clasificación:
5.0

Grover is awesome. And I believe his name is Pat, could be wrong whoever the male is that runs the place he's awesome too just a great experience with storage facilities and truck rental. Couldn't of asked for a better experience. Clean , friendly, easy access, fair prices, what More-could you ask for

Quinten S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HERBERT A. 
Clasificación:
5.0

Everything was simple and organized.

Chris J. 
Clasificación:
5.0

Pat and Vicky are the best , …. Made everything easy and explained everything well , they are a great team , and work together very well , thanks for everything Uhual I recommend this location to anyone in the Dallas dfw area .

Lerisa S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETTY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mingshi J. 
Clasificación:
5.0

I love this location I've had an excellent experience every time I've needed a rental over the last few years. The representative I worked with has helped me a few times before and gives amazing service every time.

Teddrick D. 
Clasificación:
5.0

Super helpful and kind. Thank you so much!

RILEY B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim M. 
Clasificación:
5.0

Great helpful front desk mr dunn was great

Lendrick V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Becky R. 
Clasificación:
5.0

Every thing was great! The charges were explained in detail and the receipt reflected the information that I was told. Everything was in great working order and had no problem.

Nancy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah S.  |  First Impressions 
Clasificación:
5.0

I returned the van after hours. The mobile check-in didn't acknowledge my location at the U-Haul office (I changed the settings). However, I returned the keys and rental contract in the collection box and the return was processed the next morning.

Virginia D. 
Clasificación:
5.0

The trolley equipment was not in the van and I paid for it, I reported on the pick up date and venue but nothing was done. Still waiting for my refund.

Marian E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHERY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katie H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRET C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda K. 
Clasificación:
5.0

Nothing. Absolutely made this an easy, awesome rental. Such a pleasant husband wife team!

Terry G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DeAnn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

April D. 
Clasificación:
5.0

Vicki, thank you. It was a wonderful experience to rent at your location.

Veronica G.  |  Overall Experience 
Clasificación:
4.0

The lady that attended to me on my first visit was excellent.

Onyemaechi E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oluwagbbemi A. 
Clasificación:
5.0

Could not have been better.

Hayden D. 
Clasificación:
5.0

Staff was excellent. Professional and courteous.

Steve R. 
Clasificación:
5.0

Fast and courteous...

JARVIS W. 
Clasificación:
5.0

smooth and professional, friendly and quick

Robert E. 
Clasificación:
5.0

The owner was amazing! Highly professional and really knew his stuff. Will recommend to anyone.

jonathan H. 
Clasificación:
4.0

Attendant was very pleasant and helpful. Would go back

Samantha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanner C. 
Clasificación:
5.0

I should, but don't remember the mans name that helped me, but he was nothing short of exemplary. I arrived a little late and there were about five people in line in a small space. He didn't rush his current customer through and was sure to greet everyone assuring he acknowledged their waiting. Even though his CC machine wasn't working, he didn't lose his cool with any of us all paying with card. He went above and beyond to make sure I was comfortable for my first time driving the UHAUL and went as far as to give me mathematical tips on how to not over pay while filling back up with gas. Overall excellent experience because of him. I will be referring and returning. He had a ponytail.

Jessica E. 
Clasificación:
5.0

All good

Jerry O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian E. 
Clasificación:
5.0

Nothing. The company is doing a great job. And one of the best managers I've ever seen is Pat. A really decent man who takes care of his customers .. It's the best location in Dallas. I would not go anywhere else.

John M A. 
Clasificación:
2.0

The inside of the vehicle was dirty.

Michael S. 
Clasificación:
5.0

great customer service

Jaime P.  |  Overall Experience 
Clasificación:
5.0

Customer for years...love this location

DEBORAH L. 
Clasificación:
4.0

El cliente no dejó un comentario.

cameron R.  |  First Impressions 
Clasificación:
5.0

Coupons…

Jerrod B. 
Clasificación:
5.0

Grover, This gentleman took great care of me & walked me through exactly what I needed. Very knowledgeable & professional. My move was a breeze, thanks to the U-Haul team!

Jeffrey D. 
Clasificación:
5.0

Very helpful.

CARTER H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMED M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle C. 
Clasificación:
5.0

Having to verify an extra contact after doing the paperwork and while at pickup was stressful. There was no prior notice and my partner couldn't answer his phone right away to confirm. If I had know I'd have planned ahead with an alternate contact

Brandon F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan B.  |  Overall Experience 
Clasificación:
5.0

Gracias 

Ernest P.  |  Overall Experience 
Clasificación:
5.0

The employees who checked me in and out were great!! A+

Charles W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLETTA S. 
Clasificación:
5.0

Very easy check in and inspection. No receipt offered or communicated regarding online availability. All worked out.

Patrick C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Felcia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRA F. 
Clasificación:
1.0

I have been terribly over charged by this location and been having hell trying to contact someone to resolve this.

THERON H. 
Clasificación:
3.0

I was charged for a Dolly but it wasn't provided.

FRANCHESKA O. 
Clasificación:
5.0

N/C

TONY T. 
Clasificación:
4.0

They were very helpful.

Stephanie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lanora W.  |  First Impressions 
Clasificación:
5.0

Honestly best Uhaul and truck rental experience I've had. Great equipment and staff were friendly and easy to work with; fast check in and out. Best location in Dallas.

Frank M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARGARET B. 
Clasificación:
5.0

Just a little expensive for the storage unit.

CLIFFORD J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFFORD J. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
5.0

Great experience, very helpful and friendly.

Andrew B.  |  Overall Experience 
Clasificación:
5.0

Great experience,everyone there was friendly and helpful abd professional and we even had a few laughs! Thanks for everything! Have rented here before snd will again!

SUZANNA R. 
Clasificación:
5.0

very helpful, organized, had everything ready to drive out within 10 minutes of getting there, and that's with the quick paperwork and cleaning my windshield!

Dan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica L.  |  First Impressions 
Clasificación:
5.0

Personnel were excellent, very helpful and professional. They made the whole rental process a breeze!

Reid A. 
Clasificación:
5.0

El cliente no dejó un comentario.

paula C. 
Clasificación:
5.0

Excellent customer service! Very knowledgeable.

BIANCA T. 
Clasificación:
5.0

Both gentleman were great. They knew what to do, as far as making sure that everything was secured. I would give them a very high rating.

Alicia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith K. 
Clasificación:
5.0

Pat is the man. He knows what you need and is ready to help. HIGHLY recommend.

Steven W.  |  First Impressions 
Clasificación:
5.0

You guys do a good job.

David B. 
Clasificación:
5.0

Kenny was absolutely amazing! He went above and beyond, not to mention he tried to save us money, we refused 😊 Thanks anyway Kenny.

HEATH L. 
Clasificación:
5.0

Extraordinario servicio al cliente    

Florema G.  |  First Impressions 
Clasificación:
5.0

Best UHaul experience we've had - highly recommend this location!

Kathryn H. 
Clasificación:
5.0

Kenny and Alexis were amazing!!! They were professional, competent and so kind. What a pleasant experience!

SUZANNE HEBERT E. 
Clasificación:
5.0

Kenneth was very helpful. Had answers for all my questions.

Andrea J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ty T. 
Clasificación:
5.0

Nada

Thomas B. 
Clasificación:
4.0

Would have given a 5 but the site is very crowded with storage bldgs.

Curtis C. 
Clasificación:
5.0

Lower the prices some. They're the highest in the whole area

Shatina F. 
Clasificación:
5.0

Nada

ORADE L. 
Clasificación:
5.0

The young lady was excellent but she could have let us know what can and cannot be kept in the storage before we had packed everything in the storage and she tells me after we are ready to go when I get some help I will remove my things in jars and my can soda

BERTHA B. 
Clasificación:
5.0

I declined the collision damage waiver but was charged for it anyway. That's not right .

WILLIAM C. 
Clasificación:
5.0

Stop the young man from being so negative he told me you look good for 70 then out of the blue he said I was just kidding no you don't that kind of attitude you are going to loose customers

BERTHA B. 
Clasificación:
5.0

I really like the staff very professional and friendly.

Jacqueline B.  |  First Impressions 
Clasificación:
5.0

Could not have been more impressed with the personal working at this location. Friendly, Fast, Informative!!!

Ryan H. 
Clasificación:
5.0

Pat is outstanding running this office. Personable, professional and efficient.

Susan B.  |  First Impressions 
Clasificación:
3.0

Our drop off location was designated as Hello Storage on our contract. Fortunately we called before leaving to check to see if they were open and they said they do not take u haul drop offs, but gave us info of the Greenville Ave address

Ka A. 
Clasificación:
5.0

Pat & Vicki were great @ 75231 location

LAQUON W. 
Clasificación:
5.0

The staff was unbelievably helpful and friendly. I will definitely rent from this location again.

TRACY B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
2.0

Pat in the main office was very kind (manager) but the other working for the company was very negative and unkind upon arrival to the facility. I was not made privy to the fact that the app was to not be used during the day. I was under the impression UHaul was using the app for pandemic reasons to limit direct contact with people, so I utilized the app instructions to abide by these wishes which I thought they wanted us to follow. Upon arrival to the facility and finding the vehicle we would be renting for the move, a worker came out of the facility very agitated at myself and honestly blatantly rude to a customer. I would not want this worker to be speaking to my customers if I was the owner of this facility, I will not be doing business with this location again due to this worker. He tried to rationalize his impulsive reactions to my misunderstanding but he had already been incredibly disrespectful beyond the point of recovery. Pat in the main office tried his best to be as kind as possible but this behavior should be inexcusable from the other employee.

Carley B. 
Clasificación:
5.0

This was such a simple and easy process and everyone was so kind. I would highly recommend to anyone considering uhaul.

BRANDY R. 
Clasificación:
5.0

N/a

Dence C.  |  First Impressions 
Clasificación:
5.0

Great check in and check out

Dwight W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blair E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominick Z. 
Clasificación:
5.0

I've only used uhaul 3x's and this time was the best experience. Pat went above and beyond!

Karla I. 
Clasificación:
4.0

It was at night when I got there so I didn't see the inside. However there was a gentleman who worked there he was polite and helpful.

SANDRA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chase C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberlie S. 
Clasificación:
5.0

The young couple that was working that Sunday when I picked it up couldn't have been nicer! They are an asset to your U-Haul family!

Thomas B. 
Clasificación:
5.0

Outstanding service.

PATRICK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikayla K. 
Clasificación:
5.0

Couldn't have been better. It was quick and easy! The 15' truck was a breeze to drive!

Stacee P. 
Clasificación:
5.0

everything was great

Guadalupe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

I’d never store my household goods anywhere else!! 👍🌟🌟🌟🌟🌟

CAROL T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan C. 
Clasificación:
5.0

Smooth transactions. Polite and professional owners/staff. Glad I used this location.

Jesse P. 
Clasificación:
5.0

This location was so clean, thorough and helpful. The staff was so kind and helpful. The process went so quick. We weren't in there for more than 30 mins. I will return to this location.

Arielle C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Akinwonuola A. 
Clasificación:
5.0

Great vehicle, equipment, and customer service

Peter S. 
Clasificación:
5.0

This location is one of the MOST EFFICIENT in the UHaul system. The office guys know what they're doing and do it quickly (i waited over an hour, with reservation and all paperwork in hand) in each of 2 U Haul company-owned centers. Manager drives the equipment to the exit as you park your car inside the locked storage unit facility. The manager checks the mirrors with you and goes over important things about that truck. Return was a breeze; manager had the paperwork done when i drove my car to the exit. TOP NOTCH site with friendly, efficient managers who know their job well

martha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marisa V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Calvin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M.  |  First Impressions 
Clasificación:
5.0

Great service at the front desk! Very helpful

Brandon u.  |  First Impressions 
Clasificación:
5.0

Mr. Pat at your Greenville Ave. locations was extremely helpful and knowledgable of company policies and/or procedures. He really alleviated and of my doubts and concerns regarding the return process...

Anthony T.  |  First Impressions 
Clasificación:
4.0

Have had storage there for the past 4 years and never a problem that wasn’t resolved to all’s satisfaction.

RICHARD W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

The staff at this location are the most professional, knowledgeable, and easiest to communicate with I've ever encountered.

GEORGE W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chadrick C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy W.  |  First Impressions 
Clasificación:
5.0

The manager who accepted me right at closing time and upgraded my unit to a bigger size ABSOLUTELY deserved a raise as well as GROVER with the scooby doo ring tone! Very accommodating and so kind. They even let me leave the uhaul there so I didn't have to take it to another location. Grover helped us move a steel frame sofa and gave us some great moving tips I'll absolutely be using in the future!!

Alexis E.  |  First Impressions 
Clasificación:
5.0

The young lady who helped me is very knowledgeable and professional

MANUEL G.  |  First Impressions 
Clasificación:
5.0

The people here could not be nicer--Great experience.

Bradley W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenza A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S.  |  First Impressions 
Clasificación:
5.0

Very helpful staff and excellent facility that meets my needs perfectly.

Cheri C.  |  First Impressions 
Clasificación:
5.0

Great service.

Robert T.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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