Comentarios del cliente para U-Haul Moving & Storage at Fouraker Road

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Fouraker Road

Grado total:

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Wandra M. en

Grado:

Both times the representative I talked with was professional and courteous. I had no issues returning the truck even though it was after hours. I received a prompt call to finish up my return the next morning.

Joyce H. en

Grado:

I was completely satisfied with the service. The guy at the new Normandy location was very nice and helpful. He explained everything and even helped me with a storage rental at their other facility on Normandy .Hus name is Quashon Gridine. He is an asset to your company.

Paul B. en

Grado:

You are on point. I will always rent from here. Thanks for being awesome.

Whitney s. en

Grado:

They should be a way so customers are not being charged twice for the truck. I understand the first time when you pick up but the drop off should not charger u again for something you already paid for..

Anthony D. en

Grado:

El cliente no dejó un comentario.

Sheila D. en

Grado:

I experienced great customer service from the attendant at the Normandy Village location, he was so professional and helpful.

Kelly B. en

Grado:

There were roaches in the truck that was rented to me. The kind that follow people from place to place. This can lead to an infestation in someone's home or place of business. Trucks need to be treated for pests between uses.

Jacqueline G. en

Grado:

Overall it was ok.. The mobile could use an improvement.. The loading of the photos was a task and was inconvenient.. I think I had a better chance going inside the store.. Also when extending the drop-off and hour later I was charge the rate and insurance again, which is outrageous.. Now I could see if I extended another 24 hrs but for a couple of hours, that’s insane..

Caseyryan B. en

Grado:

easy... enjoyable... thank you very much

Gerod T. en

Grado:

El cliente no dejó un comentario.

David O. en

Grado:

As a disabled person, I can't do all the check in stuff you've asked. And the idea of having to pay $20 to basically do your work is ridiculous. I will not rent any more equipment based on this.

Donna H. en

Grado:

Nothing , your service and employee were excellent !

Michael D. en

Grado:

Nothing for that location however, there were 4 documents emailed to me one being a prier damage report all were unreadable except the equipment contract.

Herman Z. en

Grado:

I made reservations prior to arriving the next day. Everything was set and ready. The agent was very courteous and helpful. Thank You.

Gregory W. en

Grado:

The emails were difficult/impossible to use. I did not like the lack of paperwork. I did not get the final check in info. i still do not know what my final charges were...

PENELOPE E. en

Grado:

The online pick up process is unclear and there is no staff present until after 9 am to help.

TERRANCE D. en

Grado:

Great experience

charleston s. en

Grado:

The truck wasn't clean on the inside at all.

jerry a. en

Grado:

The truck we rented was in rough shape. Would not want to take it on a long drive. Did not feel safe. cost was too high. $100 for five hours. Will take the time to look for an alternative if I need to rent a truck again.

Robert B. en

Grado:

El cliente no dejó un comentario.

TERRANCE D. en

Grado:

The staff was very efficient and accommodating,

Charles G A. en

Grado:

Office trailer looked so unprofessional and hours of operation are horrible

DAVID W. en

Grado:

The agent was great and helped out