Customer Reviews for U-Haul Moving & Storage at Fort Drum

1,245 comentarios

26470 US Rte 11   Evans Mills, NY 13637
(Next to Bradley's Military)

(315) 629-5636

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(315) 629-5636

26470 US Rte 11
Evans Mills, NY 13637
(Next to Bradley's Military)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody A. 
Clasificación:
2.0

Rented a uhaul twice from this location. First time, no reservation and was given attitude because we did not have one. Second time, with reservations- show up and zero equipment we ordered was available.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal M. 
Clasificación:
3.0

They will not give first month free. False advertising on a national website? Repeatedly refused what is advertised on website.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmelo H. 
Clasificación:
5.0

Good place to do business. Courteous & helpful staff

MICHAEL W. 
Clasificación:
5.0

The personnel were efficient and very friendly with both the rental and the drop-off. The business operation was very well organized. The best retal experience I've evrer had!

Patrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah H. 
Clasificación:
5.0

Thank you to the general manager for taking care of us! Great customer service!

Jennifer L. 
Clasificación:
5.0

Scott and his crew are A+#1

Sally C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin S. 
Clasificación:
5.0

Staff was the best I've ever encountered! That employee should be given a raise and uhaul should be happy to have him

Jessie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan E. 
Clasificación:
2.0

We were given inaccurate information in regards to the pricing of services and money that would be refunded to us for our storage unit prior to renting the truck by an employee, Joel. We structured our move around this information and then were give the same, inaccurate, information by a second employee, Erin, when we called to ask about returning the truck early, but then Erin told us no refund when we got there with the truck. We contacted the customer service line and the store manager, Scott, followed up very timely and stated that he does not deviate from his policy. Their employees gave out the information to us, we structured our entire move around this inaccurate information and were basically told, too bad. We did get a whole $11 back for returning the truck over 24 hours early. We were originally told that we would not have to pay for an entire month for our storage unit, which we didn't expect to be true as the payment had already come out, and that we were taken off of autopay. Then, were told that we would get a refund for half of the month. We were also told that we would get some of our money back for the truck rental as we rented it for 48 hours (7am Saturday to 7am Monday) and Joel called us to ask about picking it up early on Friday night and we did. We returned it around 12:15pm Saturday, so we had it for about 4 hours of our actual reservation time. We've never had this much of an issue with U-Haul before, and this is usually our preferred location. Scott told us that if we needed a storage unit in the future that he would take care of us, but we would not choose to do business with this location in the future.

Erica A. 
Clasificación:
5.0

El cliente no dejó un comentario.

christine C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katelyn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian F. 
Clasificación:
5.0

Scott Emerson did an excellent job explaining and recommending different options that met or specific needs. When we picked up the truck it was quick and efficient. The truck was clean, ran well and helped us move without any issues. When we dropped off the truck, the process was quick and easy. Thanks.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAKE S.  |  First Impressions 
Clasificación:
5.0

I was happy with the process of just renting it out, and I had no issues with it when I wanted to install or remove it. He taught me on how it's worked.

Andres D. 
Clasificación:
5.0

Service was fast-efficient. Staff was courteous and very helpful. Thank you for your help

patricha p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAN C. 
Clasificación:
2.0

Was called the day before to tell me they did not have an appliance dolly and would not look for one for me so I had to call and search on my own and go to 2 other locations to find one. Told me to pick up the night before my reservation for their convenience and that It wouldn't change my reservation because I needed it from the 25th - the 2nd. Then changed the reservation date so it cost me an extra 2 days rental. Will never go to that location or possibly uhaul again because of that experience.

Jeffrey S. 
Clasificación:
1.0

Very expensive service

Evans B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hawley C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dieynaba G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler M.  |  First Impressions 
Clasificación:
5.0

The store seems well stocked with moving supplies and was very clean.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Duke M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nick W.  |  First Impressions 
Clasificación:
5.0

The location is always ready to support and have great working equipment

Jemel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRAI T.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

glenda C. 
Clasificación:
1.0

Trucks are ridiculously fucked up…. I got a truck and not even half mile away from the U-haul had an Engine Light on and the fucking truck did not wanted to start after. I had 6 guys that I was paying 50$ Each one for an hour. I will never do business with y'all anymore. I hope I get my fucking money back or this will go to court.

Samson J. 
Clasificación:
5.0

Everything was great! Thanks

JAMESNIKLAAS W. 
Clasificación:
1.0

Never again will I use u haul again.. there customer service was very poor seem like they rushing me out the road ... and they didn't have the right equipment for me and I had to pay way then I would I have .. DO BETTER !!!!!

DAVIDRALPH JR G. 
Clasificación:
5.0

The customer service is very great

JOELSTERLING P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRACHASE A. 
Clasificación:
4.0

The online check out process did not work at all. I called the U-Haul number and was on hold for 15 minutes.

Jim W. 
Clasificación:
5.0

Nothing it's we'll keep

SANDRAFAYE Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valerie L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNEMARIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDANWILLIAM R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jakayla H.  |  Overall Experience 
Clasificación:
5.0

The customer service was very great he know how to talk customers very helpful. He's very intelligent

Sandra Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITHALLEN G. 
Clasificación:
5.0

I thought that it was a very well run outfit!

AARONJAMES T. 
Clasificación:
3.0

Better customer service 80% of the employees there are rude and disrespectful .not caring acting like zombies no feelings or expressions what so ever. Fleet needs to be better maintaind and up to date. Also transparency with the prices-. Not just 19 95 and then shove you 180 for 1 day.not even 6 hours.

raul O. 
Clasificación:
3.0

I found the manager rude when I closing out and did not get a explanation on way I had to to pay for a full month for my last week I was there and could not get a return or a pro rate

Terrence S.  |  Overall Experience 
Clasificación:
2.0

The employees all of them . Rude disrespectful not caring for anything nor the customer nor your situation. Most of the customers in that location are military they dont care either. Acting tought like pimps or villans instead of courtesy and respect. Old fleet gas went inside the cabin the entire time of my rent.. gas zipper instead of diesel equipment those size.

raul O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

pamela W. 
Clasificación:
1.0

The rudest and most unprofessional supervisor I have ever had to deal with. Customer service is a profession and he is completely failing at it. I just hope the staff understands he is not demonstrating the proper way to handle minor/major issues with the company.

Jaron P. 
Clasificación:
5.0

El cliente no dejó un comentario.

MADYSON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUNEMARIE S. 
Clasificación:
5.0

This was by far the smoothest transaction I've had in quite some time! Keep doing what you are doing, as it is working! Very pleased!

Tom S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATEO J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Julio M. 
Clasificación:
5.0

Very easy turn in. Very fast and friendly

JASON M. 
Clasificación:
2.0

If you can't do reservations at the time you should turn it off your website and just say to call to reserve what you have.

KELSEYPAIGE B. 
Clasificación:
5.0

Very easy. Great customer service

NATHAN JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond K. 
Clasificación:
1.0

El cliente no dejó un comentario.

bryan j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Martina Kilian J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Collin K.  |  Overall Experience 
Clasificación:
5.0

Both our trucks were out of alignment.

AARON J. 
Clasificación:
5.0

Make sure that the trucks are not out of align.

AARON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SETH D. 
Clasificación:
3.0

Water came in through the roof and mad some of my stuff moldy

Jacob M.  |  Overall Experience 
Clasificación:
5.0

Jarred is always amazing. Very friendly and a over all nice guy.

DAVID B. 
Clasificación:
5.0

Nothing, everything was good.

BOBBY O. 
Clasificación:
3.0

El cliente no dejó un comentario.

JENNIFER D. 
Clasificación:
5.0

Ninguno

Timothy B. 
Clasificación:
5.0

24 hours customer service was very helpful and the customer service at the facility was very helpful and genuine.

Chona D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian E. 
Clasificación:
4.0

El cliente no dejó un comentario.

TARA O. 
Clasificación:
5.0

Staff was very professional and helpful. Storage is extremely clean and well maintained. I will recommend this storage. Experience was excellent.

marie m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS ALEXAND L. 
Clasificación:
3.0

Prices are very expensive for the size of the unit.

Yolanda P.  |  Overall Experience 
Clasificación:
5.0

Everything was great, I didn't properly lock my door once and they called right away for me to return to lock it. They prorate when you move in. Wish they did when you leave. Left on the 21st of the month but won't be refunded the time we won't use. Either way, I would definitely use them again if I was stationed there again.

Edward G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAMIANW S. 
Clasificación:
5.0

Thank you so much for your hospitality!

MARGARET S. 
Clasificación:
1.0

The guy who gave us the uhaul and checked us in for the van was super rude and doesn't deserve to have a job. He was being pissy and not helping with everything. Also forgot I wanted a dolly

TAYLOR G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kristen B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy G.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley E. 
Clasificación:
5.0

Scott was TOP NOTCH and VERY helpful on the phone when I called to make the reservation and when he assisted with the installation of the hitch, wiring etc. HIGHLY recommend U-Haul in Evans Mills, NY aka Fort Drum.

Sally C. 
Clasificación:
3.0

Wish the equipment would have been available a little closer.

Matt L. 
Clasificación:
5.0

El cliente no dejó un comentario.

arno L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty G.  |  Overall Experience 
Clasificación:
4.0

We had a mouse problem where they got into almost every box, and plastic tote we had. No food was stored in the unit, so this was troubling.

Joshua O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cyril W. 
Clasificación:
3.0

What's the point in having a gate that requires a pin code to get in when it's not 24hr access

Conrad R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DAN M. 
Clasificación:
1.0

The caravan I rented didn't have functional back. The driver side mirror couldn't be used due to being broke and they put some plastic cover over it. The side door didn't function well, couldn't be open sometimes. When I left no one walked around with to check the van. Plus when I called to say the back door wouldn't open I was told that is how it goes. On top of that the manager basically told me that it wasn't really their fault because people there don't always know what equipment is working or not working. Then he tell me is home sick and basically giving me his health history. I will never rent from that store again. It was the worst treatment I have experienced at a UHaul store. I could go more but is the sense nothing will come out of this and nobody will be held accountable.

ANTHONYMICHAEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose Andres M. 
Clasificación:
5.0

Very good service I was going to rent a small storage and the guy showed me how big it was and it wasn’t the size I needed not enough room.I really do appreciate him going the extra mile to help me out

Robert D.  |  First Impressions 
Clasificación:
5.0

Y'all are awesome. Easy take out and easy return. Gracias

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joanne M.  |  Overall Experience 
Clasificación:
5.0

Very professional

Michael B. 
Clasificación:
5.0

Nothing it's perfect

CHRISTOPHER U. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eddie P.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Jonathan M.  |  Online Move In 
Clasificación:
1.0

I DID NOT CLOSE MY CONTRACT OR ACCOUNT!!

Tabitha B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARDMICHAEL S. 
Clasificación:
5.0

Very professional

Michael B.  |  First Impressions 
Clasificación:
5.0

Everything arrived in great condition. Not one glass item was broken & nothing damaged. Service for pick up, delivery & placement of pods was superb!!

Tom G. 
Clasificación:
3.0

El cliente no dejó un comentario.

lee b.  |  Overall Experience 
Clasificación:
5.0

This location was friendly, and equipment was clean. The only negative was the returning vehicle app. It was designed to be easy, but in some cases it is difficult to use, i.e. My phone wouldn't share my location, etc. I had to leave and charge my phone to return my vehicle after hours. Other than that it was a smooth process.

JULIEJAY S. 
Clasificación:
5.0

Awesome service! Highly recommend!

Jennifer P. 
Clasificación:
4.0

Tank wasn't actually on full noticed when I filled it up that the gauge was much lower when I picked it up but was told it was on full.

WILLIAMROGER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

AnneMarie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Briana W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin H.  |  Overall Experience 
Clasificación:
5.0

I was really happy with my visit.

MARLONTERELL W. 
Clasificación:
5.0

Last night when I returned the equipment I was confused that you have to drive around the building from the left rather than the right. Some dude in the parking lot at around 9:30PM told me he had a gun, but he left me alone after that but idk, maybe more lights and bigger equipment return signs would lead to less conflict. I think he was scared because I turned the truck around to drive back around the building while trying to leave the equipment and that fear rapidly turned into anger.

ANTHONYJ S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michele B.  |  Overall Experience 
Clasificación:
4.0

This location had a large show room but the lot was tight to navigate with a lot of trucks on it. If an opportunity presents itself to have the lot enlarged it would be helpful.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose c.  |  Overall Experience 
Clasificación:
4.0

Very friendly staff. Got back to me in a timely matter when I had a problem.

Georgette K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Dionte H.  |  Overall Experience 
Clasificación:
3.0

Not happy with U-Haul computer system. Charged late fee due to computer problem on U-Haul's end (payment reminder not sent- changed/locked out alert settings). Would prefer if rent was pro-rated for closeout by 1/2 month usage rate (over 1 month rent for 10 days use). Move-out date was Thursday, 26 Aug not Monday, 30 Aug 21.

Karen G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey W.  |  Overall Experience 
Clasificación:
5.0

Thank you for making this a positive experience.

keith m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Miranda C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anastasia J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luz H Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis Don P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sydney M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey V.  |  Overall Experience 
Clasificación:
5.0

Using this storage unit and their services was always a great experience.

nicole r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan H.  |  First Impressions 
Clasificación:
5.0

I needed to put my 2017 f150 super crew short bed in storage. I tried other places that said they had a 10x20 storage unit and the truck should fit, however that was not the case at all. U-Haul by Fort Drum next to Bradley's the truck fit perfect as you can see in the pictures. The unit was clean and stayed dry as it is elevated from the actual ground. The price was great which included a lock and I setup auto pay, as I received an email every month as a receipt of the automatic payment. Very easy to cancel once I no longer needed the storage facility. Great friendly staff who were able to answer all my questions and concerns. Great place to store vehicles.

Josh L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathaniel J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

josiah g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kerwin S.  |  Overall Experience 
Clasificación:
5.0

Great place to store your stuff. Friendly staff, clean area, and an all around great experience. They had a place to store my stuff while I was waiting to close on my house. Great rental rates as well. Much cheaper than I am used to in other areas.

ANTHONY JACOB B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas P.  |  Overall Experience 
Clasificación:
5.0

Great place to do business with

Dustin H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan Q.  |  Overall Experience 
Clasificación:
5.0

Very kind and friendly. New climate controlled building is wonderful. I am moving from my very old unit to the new building. Pleasure doing business with you. Thank you very much!!!-J Reis

Julie R.  |  First Impressions 
Clasificación:
5.0

Scott was great thanks

Jordan River E.  |  First Impressions 
Clasificación:
5.0

Verified move-in, notified us, and secured unit first thing Monday morning. Gracias.

Karen G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly W.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F.  |  Overall Experience 
Clasificación:
5.0

See you guys soon

Gene I.  |  Overall Experience 
Clasificación:
5.0

Amazing people, great experience. wiggie wiggie

aaron r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaitlyn C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD S.  |  Overall Experience 
Clasificación:
3.0

I found rodents pop in all my stuff. And I found a dead mouse in one of my boxes. I think they need to do a better job with any pest control. Very disappointed

Alexander P.  |  Overall Experience 
Clasificación:
5.0

Climate controlled storage room was awesome. Made moving bearable during the winter and kept everything in great condition!

Tyler S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brandon w.  |  First Impressions 
Clasificación:
5.0

Great place to deal with.

gordon m.  |  Overall Experience 
Clasificación:
5.0

Super easy to get a storage unit and a pretty good price. Everything was clean and the uhaul store nearby is super convinient as well. No complaints

Shaniya D.  |  Online Move In 
Clasificación:
5.0

This was the best and the cleanest uhaul we have stored with. Recommend this location. Scott and his staff were always amazing and helpful!

Amanda M.  |  Overall Experience 
Clasificación:
4.0

The only issue I had was closing out my storage unit they charged me for an additional month. I closed it in person on feb. 22nd and was told I would get an email notification of the closed account. Instead on feb. 24th I got charged for the next month. I notified the office and they said it will be refunded but it has not shown up as a credit on my credit card account yet. I will be calling again next week if I don't see the charge taken off.

Jeffrey S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

james w.  |  Overall Experience 
Clasificación:
5.0

Really easy and simple, the staff it’s really respectful and friendly

Jose R.  |  Overall Experience 
Clasificación:
5.0

All aspects were completed with a single phone call. Morgan was very helpful, explained procedures and answered all questions. She made the entire experience enjoyable and problem free. Well done Morgan!

bud y.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

brian m.  |  Overall Experience 
Clasificación:
5.0

Best one I've ever dealt with. This was my 7th move. By far best customer service.

David A.  |  First Impressions 
Clasificación:
5.0

I needed extra time till I got paid they work with me 2 days. Very kind. Thanks

debra t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gordon m.  |  First Impressions 
Clasificación:
5.0

The 10x20 is what I needed and I have a 2017 F150 Supercrew Cab with 5 1/2 ft bed. The truck fit perfectly in the space with enough room to close the door. Great price wonderful service. Thank you Morgan for all your assistance.

Josh L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE H.  |  Overall Experience 
Clasificación:
5.0

It was all quick and easy

Chali O.  |  Online Move In 
Clasificación:
5.0

The process to get a storage was fast and smooth. The facility inside was really clean. I would definitely recommend this place to anyone needing services.

Ricardo C.  |  First Impressions 
Clasificación:
4.0

Some reps were friendlier than others.

William S.  |  First Impressions 
Clasificación:
5.0

Continue providing excellence to the Ft. Drum community.

leeon d.  |  First Impressions 
Clasificación:
3.0

The only issue I have is that I came inside and cleared my storage unit and told I was cleared. Yet I still had to process out online.

Charmartta M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalome T.  |  Overall Experience 
Clasificación:
5.0

Great place close to post and helpful staff.

Matthew W.  |  Overall Experience 
Clasificación:
5.0

I had two storages, 326 and 474; for one year and three years respectively; the only thing is that the last month was charged completely but I used the storages just for 2 weeks of that month before the moving company came. It would be nice if after 3 years being a customer with them they would show some appreciation not charging the entire month.

Jose M.  |  Overall Experience 
Clasificación:
2.0

I barely had the storage unit for 10 days never used it and they wouldn't give me any money back a waste of a $100 for 10 days and they can't even credit me anything

Micheal W.  |  Overall Experience 
Clasificación:
5.0

The staff was great to work with and the online reservation made the process even more seamless.

Dalome T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Charmartta M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE O.  |  Overall Experience 
Clasificación:
5.0

The personnel at this facility were great. The pick up site in Washington DC was disappointing but this spot In Evans Mills, more than made up for it. Definitely will recommend.

Albadir M.  |  First Impressions 
Clasificación:
5.0

Scott and his team were great. They reacted to our last minute request which saved our transition. Scott is an expert in every service they provide and was one step ahead of everything we needed.

William Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Emprise F.  |  Overall Experience 
Clasificación:
5.0

First off this storage facility has some of the most helpful, well mannered employees!!! The facility itself is well lit at night. I felt like my belongings were secure and safe, the storage unit was so clean!!! We used a truck on 2 occasions and both times they had it ready and waiting for us! Moving is often done on a time crunch and it's like they know that, I'venever "waited" in line for someone to help me maybe but a few minutes!!

Kayla N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Silvia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica K.  |  First Impressions 
Clasificación:
4.0

Absolutely fantastic! Thank you

amir f.  |  Overall Experience 
Clasificación:
5.0

U-Haul Moving & Storage en Fort Drum made our storage needs trouble free. Great staff and facility! Best in the area.

bud y.  |  Overall Experience 
Clasificación:
4.0

Pros: staff were friendly, helpful, and unhurried. Facilities were clean and user-friendly. Cons: only one person manning the front desk so service was slow.

Connor G.  |  First Impressions 
Clasificación:
5.0

Great

juan c.  |  First Impressions 
Clasificación:
5.0

Very friendly and helpful

Rezk A.  |  Overall Experience 
Clasificación:
5.0

Best customer service received, friendly, informative and very helpful.

Juan A.  |  First Impressions 
Clasificación:
5.0

Knowledgeable and helpful staff.

Pedro V.  |  Overall Experience 
Clasificación:
5.0

Great customer service on the phone and in person. The entire staff was informative and accommodating. Will definitely return for future storage needs. Well done!

bud y.  |  First Impressions 
Clasificación:
5.0

Everything is find with the storage and the staff offers terrific service, access to the storage area is being improved, I see that some work is being done to improve access..

Juan I.  |  First Impressions 
Clasificación:
5.0

Great people and service!

Paul W.  |  Overall Experience 
Clasificación:
5.0

very nice people

carol b.  |  First Impressions 
Clasificación:
5.0

The communication was excellent and the service too

edwin c.  |  Overall Experience 
Clasificación:
5.0

Great

Ahmet B.  |  Overall Experience 
Clasificación:
4.0

The staff is very friendly! The only complaint I have is during my move out, someone left 4 tires on the cart which made it difficult to move my things and I was unable to use the cart to move boxes.

erin d.  |  Overall Experience 
Clasificación:
5.0

The attendance was friendly. This means much to me and he was helpful.

Valerie P.  |  Overall Experience 
Clasificación:
5.0

Very Friendly staff. New facility appearance is great and the availability of equipment at a moments notice is outstanding. I am now a definite Uhaul loyal customer.

Richard L.  |  First Impressions 
Clasificación:
5.0

The customer service was great, Thay made every simple and easy.

Susan C.  |  First Impressions 
Clasificación:
5.0

Freindly staff, and a great experience.

Titus G.  |  Overall Experience 
Clasificación:
2.0

The owner of this location was very rude and arrogant. The storage was fine. The monthly charge was fine. Dealing with him was a nightmare!

Elizabeth C.  |  Overall Experience 
Clasificación:
5.0

Very convenient and accessible. Right off post so it was great!

Kimberly H.  |  Overall Experience 
Clasificación:
4.0

the staff at arrival were excellent and offed assistance to get item into storage Yes would use them again

don f.  |  Overall Experience 
Clasificación:
5.0

Good service.

Keith R.  |  First Impressions 
Clasificación:
5.0

Scott was great!

Alexi B.  |  First Impressions 
Clasificación:
5.0

Nice!

Madeline W.  |  Overall Experience 
Clasificación:
5.0

The people here are very helpful

craig h.  |  Overall Experience 
Clasificación:
5.0

.

SARAH D.  |  Overall Experience 
Clasificación:
1.0

I tried to type a lengthy negative comment about this storage facility but it limits your characters to 200. Avoid this place because the staff is not helpful and the facility is not secure.

Alan R.  |  Overall Experience 
Clasificación:
5.0

Before moving out, lessees need to be advised that photographs of the unit empty are required in order to close out account.

Henry J.  |  Overall Experience 
Clasificación:
4.0

Had a unit for 3 years and the price increased twice. Overall very good but more expensive than competition.

GRIFFIN C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba