Customer Reviews for U-Haul Moving & Storage at Fall River at I-195

1,181 reviews

110 Lewiston St   Fall River, MA 02721
(1/4 mile east of Stop and Shop at corner of Plymouth Ave and Rodman St, Next to Fall River incinerator)

(508) 676-7779

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(508) 676-7779

110 Lewiston St
Fall River, MA 02721
(1/4 mile east of Stop and Shop at corner of Plymouth Ave and Rodman St, Next to Fall River incinerator)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

REGINA S.  |  Overall Experience 
Rating:
5.0

Carl did an amazing job helping me find what I needed

JANEL A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

Karen C. 
Rating:
5.0

Customer did not leave a comment.

Robert D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eugene S. 
Rating:
5.0

Mr fox was very helpful

joseph R. 
Rating:
5.0

It was a great experience. I look forward to working with this location from here forward.

JOHN C. 
Rating:
1.0

They attached my car after a gentlemen told me to come back and they'd attaché it. I went back and my car came off the dolly and hit my other car the belt were not in correctly. They over charged me my quote was different than what I was given and I reached out and never received a response from the store manager

Tathianna A. 
Rating:
5.0

The staff were very friendly and helpful. It was a pleasure doing business with them

henry s.  |  Overall Experience 
Rating:
3.0

This company makes a lot of money and y'all charged me $50 for being very very very little bit less than what I rented it on.. it was not that serious I could've paid $5 and just out the extra gas in.. smh I got the $50 back but that's crazy…

Jasmine W. 
Rating:
5.0

I am so grateful for UHaul storage. The convenience, the staff is way beyond. Thank you so very much👍🙂

JULIE M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jonathan R. 
Rating:
2.0

We payed for climate control and close to 1/2 of the items were moldy.

Susan M.  |  Overall Experience 
Rating:
5.0

Nothing, your location runs very smoothly, I was very happy with my service today

Guillermo H. 
Rating:
1.0

I didn't sign the pin pad it was signed by a worker I did not sign it & I did not want insurance & they still proceed to give me insurance if someone can contact me would be appreciated

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H.  |  First Impressions 
Rating:
5.0

It's very good attendance

alberto M. 
Rating:
4.0

Has nothing to do with location, but being charged a full day extra for being an hour and 20 min late is ridiculous. I got the truck there before the location closed which should've be good enough. I will no longer use uhaul if at all possible.

Brian R. 
Rating:
4.0

Customer did not leave a comment.

Leandro F. 
Rating:
5.0

Great staff

Alan W. 
Rating:
5.0

Tamara was super helpful, friendly, will definitely rent at this location again!

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Kwame P. 
Rating:
5.0

Customer did not leave a comment.

Zachary M.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

I had a great experience in U-Haul . Very professional very helpful.

Nysaiah R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

jocelynn F. 
Rating:
2.0

Elevator always broken sucked

ADAM S.  |  Overall Experience 
Rating:
5.0

Person working knows what she is doing! Very fast, professional, and helped me alot!

Sokloeuth M. 
Rating:
5.0

Customer did not leave a comment.

Karen T. 
Rating:
5.0

Customer did not leave a comment.

Jerome R. 
Rating:
5.0

Customer did not leave a comment.

Priscilla R. 
Rating:
5.0

Customer did not leave a comment.

Vania R. 
Rating:
5.0

Customer did not leave a comment.

carlos V. 
Rating:
3.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

The folks at U-Haul were wonderful caring efficient & helpful @ Customer Service. Thank you for your kind consideration of our particular needs. John and Judith

John E. 
Rating:
3.0

Customer did not leave a comment.

Dakota S.  |  Overall Experience 
Rating:
5.0

Never had to use a storage place. So this was a great experience everyone so nice and helpful.

CHRISTINE B.  |  Overall Experience 
Rating:
5.0

Always get in and out and there customer service is great

HENRY R. 
Rating:
5.0

Couldn't find where the unit was at first but overall everything was good.

Melissa A.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jason V. 
Rating:
5.0

The truck ran really rough over 50 MPH, Shaking in the front end. Headlights were very dim while driving after dark.

steven P. 
Rating:
4.0

The prices are extremelyvhi

WILLIAM F.  |  First Impressions 
Rating:
5.0

Very nice peoples

alberto S. 
Rating:
1.0

Clean secure place ,Staff very polite and helpful , will recommend the place to any one

RSK Machines R.  |  Overall Experience 
Rating:
5.0

The young man looked for alternatives to help me and he did!

Kamil r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Courtney W. 
Rating:
4.0

More counter personnel recommended

Robert A. 
Rating:
4.0

Customer did not leave a comment.

Abigael O.  |  Overall Experience 
Rating:
5.0

Truck needs some work transmission don't shift front end shakes

HENRY R. 
Rating:
5.0

Tanisha is a Superstar….always a pleasure working with her⭐️⭐️⭐️⭐️⭐️

PEDRO F. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
3.0

Paid $45 for 41 mins that's nuts. The assistant did well

john P. 
Rating:
4.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Customer did not leave a comment.

Dustin D. 
Rating:
5.0

Customer did not leave a comment.

david R. 
Rating:
5.0

The place was nice and clean and the staff person who attended me and my boyfriend, was friendly and went over everything with us so we understood everything she was awesome . I’d recommend this place to anyone who is moving or evening just storing their things there !!

DARLENE C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carmelle L. 
Rating:
5.0

Customer did not leave a comment.

Micah O.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

goretti f.  |  Overall Experience 
Rating:
5.0

Friendly, fast and very good service.

Jenny T. 
Rating:
4.0

Customer did not leave a comment.

kristin f.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

mary m.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Stephen B.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

neftlay a.  |  First Impressions 
Rating:
5.0

My only complaint is Boxes First. I rented 2 bins, when things were brought into uhaul storage it was done professionally by another company in 2 hours. Nine months later Boxes First was hired to remove it but did only 1 bin in this amount of time. There was damage done to my furniture and home when the furniture was brought in by Boxes First.

Nicole B. 
Rating:
5.0

Customer did not leave a comment.

TASHA S.  |  Overall Experience 
Rating:
4.0

Went to return truck doors were locked so left key in drop box

THERESA R. 
Rating:
5.0

They were really great. I had to keep the truck an extra day, and when I called them they said no problem and thank me fall calling 👍

nancy W. 
Rating:
1.0

To improve have nicer employees who are willing to help customers, respectively.

edward M. 
Rating:
1.0

Employees were very unprofessional and especially the manager very disrespectful will never rent from this place again or recommend a friend

edward M. 
Rating:
5.0

Appreciate the help for this rental from Shauncy.

John P. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Dennis T.  |  Online Move In 
Rating:
1.0

Not enough truck rentals! Reserved a 20 foot truck was told by uhaul rep it was in a accident. Wouldn't give us a deal on milage another truck rental. Went to location was told they have nothing went to another location was told there was a 25 foot truck there got there it was gone. Keneth from the other store and women from that store went above and beyond to make it work. However I had 2 helpers at my house that could do nothing because there was no uhaul there. I ended up paying 200 additional money to the movers 100 per hour I Reserved 3 hours. More trucks needed!

Debbie H. 
Rating:
3.0

No real issues with service or equipment. Just disappointed with the take every penny policy. I rented the trailer Saturday to Saturday. Prior to pick up day I stopped in to inquire if the trailer I was renting was available on the night before I might pick it up making on less thing to do the departure morning and since it was there they said yes. Didn't think they would charge for another full day. In the past that courtesy was extended so I'll deal with a different location or company next time.

Henry V. 
Rating:
4.0

I had an indoor unit in the second floor and the elevator was out of service far too frequently, resulting in having to carry large, heavy objects via the stairs.

Jason L.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

TODD S.  |  Overall Experience 
Rating:
5.0

Great experience, staff and facility.A little pricey. Moved because I didn't need storage anymore. Thanks.

Ronald P.  |  Overall Experience 
Rating:
5.0

Tanisha was always wonderful when dealing with her. Very helpful and pleasant. Never have any issues when renting units or trucks from that location. Would definitely recommend to anyone.

Melissa A.  |  Overall Experience 
Rating:
3.0

Everyone was so very helpful. I didn't like trying the app....it was not intuitive!

CATHERINE A. 
Rating:
1.0

I will never use or recommend this location to anyone I know

Bobbi B. 
Rating:
5.0

Customer did not leave a comment.

ronald P. 
Rating:
5.0

Great experience, friendly staff,

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Lisa H. 
Rating:
4.0

Only difficulty experienced was the elevator being out of service for over a month (at least the times I tried to access my second floor unit to remove heavy objects). This unfortunately was the case more than once.

Kathryn D.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CHARITY S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DAIRE E.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

joe s.  |  Overall Experience 
Rating:
5.0

Well I usually get to have a U-Haul 24 hours I rented the van for 1995 and they only told me I could have it for 3 hours I asked them if they could give me an hour just in case so I was told bring it back at 5:00. I got an email today that says I didn't have to bring it back till 6:00 I did not finish my move I don't understand why I only had a certain amount of hours versus renting the trucks for 24 hours. I was short-sheeted and it is upsetting me because I still have to pay someone else I was not finished with my move it was a waste of my $109 plus gas

Judy P. 
Rating:
5.0

Greatest location from here to Alaska

tanisha M. 
Rating:
5.0

Its been great. No improvement needed

JILLIAN R. 
Rating:
4.0

Customer did not leave a comment.

Madelyn V. 
Rating:
5.0

Right down to my last day I had a great experience with U-Haul. The manager went well above and beyond to make sure of it highly recommend this location

Lee M.  |  Overall Experience 
Rating:
4.0

everything was great other than the air conditioning in the truck not working on a 90 plus degree day

Justin S. 
Rating:
4.0

Customer did not leave a comment.

CLEVELAND B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amina S. 
Rating:
5.0

Customer did not leave a comment.

Theresa J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

doug N. 
Rating:
5.0

The fellow that helped me sign up for the unit and sign was extremely helpful

Michael C.  |  Overall Experience 
Rating:
5.0

The U-Haul app I was very displeased with it took me over an hour trying to get the app to find my location and to turn the truck back in I ultimately had to call U-Haul to let him know that I turned the truck back in because the app wasn't working properly and it was very frustrating but the location where I deal with U-Haul is excellent

RONDAL V. 
Rating:
5.0

Over all good experience.

marjorie c.  |  Overall Experience 
Rating:
1.0

They only gave me the truck with a half a tank an I brought it back a half of tank an they said it was not right that they gave me more an then charged me 30$ when it wasn't even 30$ in gas in there to begin with like that's ridiculous

ZOE A. 
Rating:
5.0

All the U-Hall staff at Fall River site were very friendly and helpful.

JOSEPH X.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry L. 
Rating:
5.0

Customer did not leave a comment.

steven R. 
Rating:
5.0

All went exceptionally smooth

ANDRE D. 
Rating:
3.0

You didn't have to raise the prices

James A S.  |  Overall Experience 
Rating:
5.0

The facility was very good,excellent the only issue I could see was a mouse in the house.They had out traps but mouse was smart.Other than that excellent service and well kept facility.

DOUGLAS A W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joao P. 
Rating:
5.0

Customer did not leave a comment.

Will R. 
Rating:
5.0

Excellent and friendly service! The prices were very much reasonable compared to other companies. Thank u for making my move so easy!

Rich M. 
Rating:
4.0

Train phone associates better. I made the reservation over the phone and when I showed up to pick up the van at the locationIwas told to go too, my reservation could not be found. She reserved it under a different first name than mine instead of asking me how my name was spelled or verifying my name was correct. This led me and other customers to have to wait over 30 minutes to figure out what was wrong.

marangely B. 
Rating:
2.0

Had to wait 30 minutes to even pickup the vehicle. That included 15 minutes upon arrival inside the empty store without a single employee present at all. No apologies. Receipt wasn't sent via email when they said it would be either. Like all locations, it's so frustrating that you can't actually call and speak to anyone at this location without going through the general UHaul answering system.

Joel G. 
Rating:
5.0

Customer did not leave a comment.

lisa W. 
Rating:
5.0

Tanisha in the office was very knowledgeable and helpful

brooke G.  |  Overall Experience 
Rating:
4.0

Employees were friendly and accommodating

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

Ken C. 
Rating:
5.0

Taneesha was great!! Thank you!

Robert S. 
Rating:
5.0

Saff was so awesome and friendly. I always go to this Uhaul cause of them. They treat you so well.Highly Recommend this Uhaul Thanks Girls!!!!! Lee Richardson

LEE R.  |  First Impressions 
Rating:
5.0

Love it

MARCO C. 
Rating:
5.0

Sherry was great! Professional and speedy! What more could you ask for! Thank you!

matthew B. 
Rating:
3.0

Customer did not leave a comment.

Joshua T. 
Rating:
5.0

All the staff were very friendly and helpful. I highly recommend to others. Thank you Mrs Miranda

joseph X. 
Rating:
5.0

Customer did not leave a comment.

Katie S. 
Rating:
3.0

Customer did not leave a comment.

Justin H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARTHUR P.  |  Overall Experience 
Rating:
5.0

She was awesome suggested many items I needed and explained and showed me the van and a pleasure to work with. Thank you

JESSIE C. 
Rating:
5.0

Customer did not leave a comment.

Sergio M. 
Rating:
5.0

Outstanding staff and the manager is EXCELLENT👍👍👍👍👍👍

Michael C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah C. 
Rating:
5.0

Customer did not leave a comment.

Joseph N. 
Rating:
5.0

Very good

aldriom d.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica V.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilys H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kyle g.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LORI M.  |  First Impressions 
Rating:
5.0

Very good attendance

alberto M. 
Rating:
5.0

Customer did not leave a comment.

Francis C. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Once again, excellent customer service. Great job by all.

Bruce B. 
Rating:
5.0

The staff are professional but harried — could use more staff

William M. 
Rating:
5.0

Customer did not leave a comment.

Luz S. 
Rating:
3.0

Customer did not leave a comment.

linda t.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paige M. 
Rating:
1.0

I was charged for 22 miles that I didn't even drive on the truck I was also gotten on the gas as well Renters be ware take pictures of the gas and mileage and confirmed if not they'll trump up the charges

Shamee D. 
Rating:
5.0

Customer did not leave a comment.

Jacob A. 
Rating:
5.0

Customer did not leave a comment.

Bryan H. 
Rating:
5.0

Customer did not leave a comment.

nancy R. 
Rating:
5.0

Tanisha was amazing and very helpful. The store was clean and well stocked. My storage unit was clean and available.

EDWARD V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DENNIS M. 
Rating:
3.0

Customer did not leave a comment.

brandon B. 
Rating:
5.0

Customer did not leave a comment.

KEVIN N.  |  First Impressions 
Rating:
5.0

Tanisha was very kind and professional. She was very helpful with determining the right size unit that would work best for me. I was very pleased all the way around and would highly recommend this storage and rental facility in the future.

JAMES M.  |  First Impressions 
Rating:
5.0

The staff in Fall River where extremely helpful I would 100% recommend using the U-Haul storage facility in Fall River before going anywhere else 100% facts

Keith G.  |  Overall Experience 
Rating:
3.0

Not all but there is like 3 employees that always gives attitude every single time for no reason what so ever. I don’t even no why.

Gilbert R.  |  Overall Experience 
Rating:
5.0

I Love Taneisha very good manager - caterina tavares

caterina t.  |  Overall Experience 
Rating:
1.0

A lot of my personal belongings were destroyed due to lack of security and security cameras. Access into every unit can be accomplished by going right over the top of the wall of the security units. This makes the unit absolutely unsecure. The general manager when confronted with the damage to my property was very dismissing of my complaints. Offered nothing in return to rectify the problem. I would not recommend this location to anyone! Drug deals were being conducted at the storage units as well as me witnessing a break into the storage unit across from mine. I have used U-Haul Storage many times in the past and have had no problem with security or damaged property. That being said the Fall River facility is the most unsecure unsafe and unsanitary location that I have ever been to. I will not use the Fall River U-Haul storage facility again. Most of the staff on site are under staffed and not capable of dealing with the amount of volume of drug trafficking and break-ins and destruction of personal properties. Most of the staff on site were extremely helpful and tried to do their very best to be accommodating when issues arose. The manager Karen was extremely helpful very pleasant to talk to and did her very best to try to correct the issue with my particular unit. That being said the general manager of the facility should be removed of his position. It was extremely rude extremely belligerent and offered no resolution to an obvious ongoing problem. That being said I will end my comments here. Sincerely Jason Rodriguez unsatisfied customer.

Jason R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

NANCY R.  |  Overall Experience 
Rating:
5.0

Staff was great

marc p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael C.  |  First Impressions 
Rating:
5.0

Excellent customer service

cariana p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BORA Y.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John H.  |  Overall Experience 
Rating:
2.0

I had an agreement with John back in August that I had abandoned my unit and there would be no additional charges to myself and replied to every email sent . Noting the above .

Ed l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JESSE L.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

alvaro s.  |  First Impressions 
Rating:
5.0

None

joe s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Nicolas G.  |  First Impressions 
Rating:
5.0

Great road side assistance , great customer service . Easy to use

Hailey H.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

linda t.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Matthew P.  |  Overall Experience 
Rating:
5.0

Todo bien

Angel R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael J.  |  First Impressions 
Rating:
2.0

Prices for storage were outrageously high I paied $212 for a 10×15 couldn't even fit a compact car in the unit and for $212 I didn't even get 24 hour access I had to pay extra had to pay endra for a key fob because the card never worked most of the time now I pay $160 for a 10×20 with cameras gated and 24 hour access

Tyler S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ALEJANDRO P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

amanda p.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

HENRY H.  |  First Impressions 
Rating:
5.0

The staff was amazing helping me figure out a storage unit that is suitable for my work stuff I will do my business with this self storage for here on out

Keith G.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jessica B.  |  Overall Experience 
Rating:
4.0

It would be nice to have carts available for moving in to interior, climate-controlled units. Also, need more keypad accessible doors.

Marilys H.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Paula F.  |  Overall Experience 
Rating:
5.0

Your employee Tanisha went above and beyond with helping me with my unit I was very nervous about the whole process but her explanation and confidence put my mind at ease I’m so thankful for her knowledge and assistance

NICHOLAS C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RACHAL S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wendy O.  |  Overall Experience 
Rating:
5.0

Staff is incredibly helpful and pleasant.

Yvonne P.  |  First Impressions 
Rating:
1.0

Only complaint I got is that there not enough cameras they should have cameras in the front entrance where the gate opens so they can catch every cars license plate when they enter because I’ve heard of a few people getting there stuff stolen and they can’t do nothing about it because no one was caught on cameras I think they can do better protecting there costumers stuff

Alexander M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jacqueline B.  |  Overall Experience 
Rating:
1.0

Had a reservation for a storage unit. When I got there I was told it didn't exist even after I showed confirmation number.....never use U-Haul...EVER!!

Douglas D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

HELEN V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sandra R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RITA T.  |  First Impressions 
Rating:
1.0

I have been with haul for 3 yrs an never missed a payment when they went up on the storage amount never complained when I moved out you would think they would have the decency to prorate I wasn’t expecting all the amount back it was a wk an a day into the month but be kind an say yes we can do something instead the manger said no I haul don’t do that so no I will not recommend anyone to use the one on Lewiston st

Ann Marie R.  |  Overall Experience 
Rating:
5.0

John Heywood went above and beyond to help us when we rented a UBOX and a list of errors transpired. It was delivered to the wrong facility on the wrong date. John was not familiar with UBOXES but searched until that problem was solved. Again, there was a problem with the destination and John made sure that the right people were contacted to rectify the situation. Each time assuring us that it would be taken care of which relieved us of worry. John exemplifies quality customer service. UHAUL should be proud to have him as a team member,

Joesph G.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley M.  |  First Impressions 
Rating:
5.0

Costumers service it’s the best John,Trisha and Greg are awesome They work hard to make my needs trucks are very clean storage very clean very polite very respectful I’m nothing but good for them

awilda f.  |  First Impressions 
Rating:
3.0

for the first few months of my storage time the elevator was not in operation. i had to wait til it was back up and running before emptying my unit fully. i had emptied some things but had to wait for the bulk of it to be moved out due to elevator being shut down. i did show up last weekend to move stuff out but the gate would not open as the key pad would not function.

April S.  |  Overall Experience 
Rating:
5.0

John Haywood hands down best thing to happen to 081

TANISHA M.  |  First Impressions 
Rating:
5.0

Fast Friendly great customer service

Joshua M.  |  First Impressions 
Rating:
5.0

John and Tenisha are very helpful and extremely kind. I appreciate their customer service as well as their assistance!

Zuleyma B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ERIC L.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shana M.  |  Overall Experience 
Rating:
5.0

Very nicest spot

Debra R.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Gerald M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Erin C.  |  Online Move In 
Rating: