I was disappointed the truck wasn't pulled up and ready. Had to go way back on the property to find the truck. They knew I was coming but no real help to find the truckGerald H.
Customer Reviews for U-Haul Moving & Storage at Energy Corridor
Houston, TX 77043
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de RV
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The staff was extremely helpful, attentive and most importantly welcoming ❤️Lashaundra Y. | First Impressions
El cliente no dejó un comentario.Kayli T.
El cliente no dejó un comentario.Caitlin G.
We had the same locker for 24 years and never a problem. UHaul was great.JERRY M. | Overall Experience
We had a great experience, from the beginning to end, and the staff was very helpful and responsive to whenever we had an issue (not caused by the facility, but due to outside forces). The facility was very clean, and always kept in very good condition. I would recommend using their services.Carlos C. | Overall Experience
The AC often didn’t work & they were rodents in the facilityABDI S. | Overall Experience
The attendants in the office were both informative and polite! Would rent from this location specifically again!Alicia M.
Over the top service and commitment from both Judy and James. They helped me out several times when I needed after-hour access. Friendly and professional. I could tell they really cared about running a first class U-Haul Storage Facility. Many thanks!!David Lewis H. | Overall Experience
The employee was very professional and very knowledgeable and very courteous very nice and pleasantDell M.
Customer service was outstanding!Chris C.
El cliente no dejó un comentario.Cameron G. | Overall Experience
El cliente no dejó un comentario.Natrq J.
El cliente no dejó un comentario.Andy C.
Judi and Lessly have been great help throughout the process. Will definitely come back if I ever need to rent a storage or van.SHI Y. | Overall Experience
Judi & James were awesome & helped our family secure a unit that was coming available. It worked out perfectly & the unit along w/ the entire facility were super clean!Justin F. | First Impressions
The staff is friendlyAna R. | Overall Experience
El cliente no dejó un comentario.Ilene K. | First Impressions
El cliente no dejó un comentario.mike M.
It was excellent service!!!James G.
Judith & James treated me so well !!! If I ever need a storage again most definitely going back there ! Thank y'all so much ..Jakayla W. | Overall Experience
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.Hany A.
El cliente no dejó un comentario.JAMES B.
El cliente no dejó un comentario.Mandi B. | Online Move In
Absolutely loved the customer service! The staff was amazing, polite, caring, efficient, accommodating which made our storing experience the best we could have asked for! Thank you so much . I would recommend this location given the opportunity.Leona K C. | First Impressions
El cliente no dejó un comentario.Jeannie B.
There customer service was an amazing the Manager went out her way to get us taken care of! She was very professional! That was one of the cleanest and great smelling U-Haul storage centers I've ever went to. The equipment was clean well kept no issues. I will recommend this location and definitely will rent again from this location âï¸ âï¸âï¸âï¸âï¸Marcus J.
Unfortunately the truck I rented did not have Air conditioning. It was extremely hot outside and I had to do all my driving and move with the windows down. Not a good experienceJohny R.
Employees were very nice and helpful.ROSENDO G.
Great serviceeva A.
El cliente no dejó un comentario.Katrelle G. | Overall Experience
Josie was amazing!Scott L.
Great experience and service by miss Lucy. Thank you, very much TatianaTatiana C.
James was very helpful and supportiveCorinna C.
El cliente no dejó un comentario.Eric F. | First Impressions
I now have (4) units rented and am well pleased.ANTONE V. | First Impressions
El cliente no dejó un comentario.mike M.
You need more precise gas gauges. Something digital with a readout of gallons or liters ... down to the fluid ounce or mililiter. Similar to the precision of your odometers. Other than that, things were great.Weston S.
El cliente no dejó un comentario.Kristin H.
El cliente no dejó un comentario.Jessica M.
Nothing. They were great!Elizabeth W.
employees were helpful and courteousSandra H.
El cliente no dejó un comentario.Glenn L.
El cliente no dejó un comentario.Jennifer R.
El cliente no dejó un comentario.David H.
Customer service is top notch. Honest people.Deme G.
Excellent team at this facility. They were extremely helpful!Sean S.
El cliente no dejó un comentario.MAHYAR S.
Great customer service each time I have used this U-Haul location. Friendly and accommodating to their customers' needs.Ngocanh P.
El cliente no dejó un comentario.Sarah C.
Really hard to find staff member for drop off and pick up. Wouldn't answer phone, office locked.Sarah T.
Owner/management was excellent, friendly and extremely professional!! The rental vehicle was above average in cleanliness and the bathroom and office area was too. I will definitely come back and refer others as well.Ericka H.
Judi and James were very courteous and helpful to ensure the rental process went well and served our needs.Paul H.
El cliente no dejó un comentario.JUNE C. | Overall Experience
very happy with service and peopleHector S.
El cliente no dejó un comentario.Karen K.
They up the change the charge per mile from .89 to 1.09 once I got there and I asked for the 39.95 truck and they give me the 29.95 after I Reserved the 39.95.john V.
Waited over two hours for vehicle because staff did not know how to operate systems. Finally get vehicle and staff generated wrong contract. Had to return to location and repeat process to accommodate where I was moving to... Nearly three hours wasted... Screwed up everything else scheduled for move... Very dissatisfied...drew C.
The people there were great. Only dealt with two different persons. The gentleman that checked us out was very nice, personable and professional. Same for the lady who assisted us when returning the truck. So nice to deal with people like that.Tracy S.
Judi and James were great.DUSTIN P.
Management team was very understanding and responsive to my situation and needs. I really appreciate that after having several long days with unusual schedules.CLARENCE W. | First Impressions
Friendly and professional team. Efficient service and a same day rental. They've earned my business in the future.RAVEN L.
Judy Definitely delivered top tier customer service .. The experience is great â€¦ We appreciate everything she did for us â¤ï¸Jamil Q.
El cliente no dejó un comentario.TIMOTHY W.
El cliente no dejó un comentario.Tina Marie R.
Other than my unit being broken into, my experience was positive.david a. | Overall Experience
You folks always could take good care of me thank youERVIN K.
Wonderful experience.GREGORY R T.
El cliente no dejó un comentario.Carisa C. | Overall Experience
The entire experience was great. Judy and James are warm and personable in addition to being professional!Shana S.
Overall, a very pleasant experience.MICHAEL B. | Overall Experience
El cliente no dejó un comentario.Matthew T.
El cliente no dejó un comentario.Corey T. | Overall Experience
James is greatmohammed j. | Overall Experience
El cliente no dejó un comentario.mohammed j. | First Impressions
Excellent service from Judi and James. Very friendly as alwaysALASTAIR C.
El cliente no dejó un comentario.HEMANG P.
El cliente no dejó un comentario.Alexandria T.
The entire facility was kept clean, the staff was more than helpful and I was comfortable storing items important to my business at this secure location. I would definitely recommend this location. Jarrod FlajnikRyan F. | Overall Experience
Good person and did the work fast.Syed A.
Really sweet couple over there. Never thought a uhaul could feel so friendly!Scout R.
this was my second time getting serviced by Judi & her husband James and need i say they were very helpful in every way they can help. I most Definitely will be back if i need Services again. Thank you all. From a very appreciative customer.NIJAH W.
El cliente no dejó un comentario.Curtis J. | First Impressions
You guys are very kind and helpful. thanks you all for your kindness.Robert M. | Overall Experience
Mrs. Judi was very very helpful. Her attitude is lovely and she loves to make sure her customers are taken care of. If i needed another storage i would Definitely get it there also.najah w. | First Impressions
Friendly staff and convenient location , but I was overcharged for 4 gallons of gasoline due to incorrect reading of the meter. I drove 13 miles total and refilled with 2 gallons before returning. The bay of the truck was also not cleaned out before the rental.ALASTAIR C.
El cliente no dejó un comentario.Vicki G. | Overall Experience
El cliente no dejó un comentario.Gabriel S. | Overall Experience
Judith was amazing ! She really help make the track rental and storage part of my move very simple! Thank you again! :-)SHANTE B.
Website sucks. Could not check in virtually for after hour truck drop off. Tried on two different peoples phones, following all instructions. And now I'll be charged for the service fee. I will discourage anyone from using U-Haul in the future.BRIANA T.
James and Judy are great!ANDRES Z. | First Impressions
The access hours to the building where my unit is located was not communicated. If I didn't ask the front desk, I wouldn't have known.Thang N. | Online Move In
They made it easy to check in/out and were very courteous.Casey B.
El cliente no dejó un comentario.Elijah A. | Overall Experience
El cliente no dejó un comentario.CLAIRE A.
El cliente no dejó un comentario.John S.
Clif was terrific. Very friendly and professionalLOGAN B.
Judith & James were EXTREMELY helpful. I was in a severe time crunch and they found a way to work with my budget and timeline. 10 stars, highly recommend!Xavier H. | First Impressions
Great area, environment and workers were nice and helpful! If I need a storage again I will definitely go to this location!Ashlynn C. | Overall Experience
Stopped by looking for 5X10 nothing available at the time. Was told I'd be called with first available an I was. Everyone was polite, kind, an courteous. Couldn't ask for more. Unit was clean an came with a lock. All good.James F. | First Impressions
El cliente no dejó un comentario.REYMUNDO H.
El cliente no dejó un comentario.WILLIE M. | Overall Experience
El cliente no dejó un comentario.DEBRA RENEE C. | Online Move In
The station manager (I think his name is Hobgood) called me an asshole and idiot. He came out from his room where he was taking a nap because I raised my voice on another customer who kept needling me and trying to get ahead of me to get checked out by the rep. He came after me and refused to wait his turn because he claimed he was in a hurry and had things to go do, but so did I. Anyway, the manager came out and immediately took sides because he saw a dark-skinned man (me) arguing with a â€œwhiteâ€ person. And he went ahead and checked out the other guy who had come there after me. He also told me I could take my rental or notâ€¦ that he did not care. And he had actually rented out one of the 2 vans I had reserved. I had to make do with 1.UNYIME O.
El cliente no dejó un comentario.PATRICK B.
El cliente no dejó un comentario.Michael M. | First Impressions
El cliente no dejó un comentario.JUAN B.
El cliente no dejó un comentario.Gloria M. | First Impressions
This is probably the best Uhaul place I've rented at . Everyone is so helpful and kind . Thank you guys for an excellent service.Robert M. | First Impressions
El cliente no dejó un comentario.ALEXANDER P.
El cliente no dejó un comentario.PATRICIA G.
Nothing - management team (couple) on site are first class and service always exemplaryDAVID F.
El cliente no dejó un comentario.MIGUEL M.
El cliente no dejó un comentario.JAMAAL W. | Overall Experience
Judi was awesome! Very polite and knowledgeable. She helped me make sure I had everything I needed and answered all of my questions.andrew b. | First Impressions
Everything was wonderfulLUICIANA R.
This place is very near where I live and when I purchase something off of Marketplace, I can always get the vehicle I need to pick it up.ELIZABETH T.
Fuel levels need to be reliable. Our rental took more gasoline ($$$) than explained- we filled up for the return.Ralph B.
The staff gave excellent customer service. I'll be back for my future needs. Thanks guys!KATHLEEN B.
Very friendly and helpfulLuiciana R. | Overall Experience
Judie and James are the best!! They run a tight ship… Would highly recommend U-Haul to my neighbors and friends & family.Aishling D. | Overall Experience
El cliente no dejó un comentario.MARCELO C.
Attendant was not in the office when I came for pickup. Reservation had been canceled. Billing mistake on check-in. Otherwise OK.JOSEPH G.
El cliente no dejó un comentario.Ilshat H.
El cliente no dejó un comentario.Lee y. | Overall Experience
EXCELLENT Customer service!!!! Judi and James are AWESOME. All my needs were met. Thanks guys. I will definitely recommend y'all to potential customers Jennifer D. | Overall Experience
Staff was very friendly and helpful. This location is much better than the Memorial City location.Gilbert A.
The only reason I moved out of the unit is due to the increased monthly price for the unit. Other than that it is a well run storage facility and well maintained - an excellent faculty.christine b. | Overall Experience
El cliente no dejó un comentario.Isolina V. | First Impressions
Very limited parking.RONALD L.
El cliente no dejó un comentario.Terry R. | Online Move In
Not sure but, I read on reviews that the app simplifies things and so I went with it. Loved the experience and highly recommended. The U-Haul app is great.Oscar A.
El cliente no dejó un comentario.Salman A.
Would definitely recommend this storage place for anyone looking for one !Cory T. | Overall Experience
El cliente no dejó un comentario.Andrew C.
El cliente no dejó un comentario.THEODORE G.
Door was jammed that allowed access into building after putting in code. Was also told bathrooms inside building were only for the office renters, which is bad when we were moving in the hot sun, no bathroom until they agreed to allow my family access. Following week when i came to gather items, code is not working to allow me access to my unit, called the Tenant Judy but her number is invalid. 30 min later im on hold with customer service and its getting dark so ill try again tomorrow. I also saw a med size brown roach crawl into another large unit under the door of unit. I will be collecting my things as soon as possible from this place and warning others.Krystal B. | Online Move In
Very professional, positive experience! I am now your best customer!ERVIN K.
My unit was broken into and 3 of my guitars and my text books and a suitcase was stolen. I was not happy with the security of the units. There was no security cameras inside the hallways!!! so units could be rubbed easily.Sholen K. | Overall Experience
My company used this U-Haul location twice in a week. I have used many, many Uhaul services throughout the entire USA. The staff at this location are organized, their equipment is clean, they are efficient, and I will ONLY use this location again in the future. Charlotte Kelly - REVEAL ENERGY SERVICES, HoustonCHARLOTTE K.
Very helpful and friendly team. Made my equipment and truck rental process, as well as my storage unit rental, smooth and convenient. Definitely exceeded my expectations.Sal S. | First Impressions
Booking online made this a very seamless check in experience. The crew was ready for my arrival, and assisted in every way possible. I will definitely use THIS location for U-Haul in the future for both corporate and personal needs.CHARLOTTE K.
El cliente no dejó un comentario.Tom G.
Staff was very friendly. ThanksRonnie L.
El cliente no dejó un comentario.Mary T C. | Overall Experience
Staff friendly and knowledgeableAnne E. | First Impressions
I was late returning my truck and that created all sorts of problems for the office. However, they accommodate the situation for me showing that they are customer oriented. I will use them again in the future.Jorge J.
El cliente no dejó un comentario.RONNIE L.
El cliente no dejó un comentario.JOSE M.
Excellent Team!!! The service level was impeccable! I plan to use them in the near future for another rental.LISA W. | First Impressions
Amazing I would recommend this facility to everyone Judi and James are great managementDiane L. | First Impressions
El cliente no dejó un comentario.KATHERINE T.
El cliente no dejó un comentario.Luiciana R. | First Impressions
The app is a little confusing to use. Tried to use upon pick up but was an hour past my pick up time. The office person. Once they showed up, said the app doesn't work if you aren't on time. That would have been good to know on my third attempt to log in. Then upon return the app worked great but there is a little confusion when dropping the key in the lockbox. It said before you drop your keys to go to U-Haul.com/shrare which I assume is the app. It was a little unclear. I had already received my invoice. I went into the office which was about to close to verify the vehicles return & the office clerk said that it hadn't been checked in. The computers lag behind the app evidently. Rather disconcertingCRAIG K.
NEVER AGAIN!melody n. | Overall Experience
I was supposed to pick up the truck at 8 AM in a person-less pick-up. When I got to the site at 8 AM, I was informed that I would have to wait for in-person pick-up at 9 AM. I called U-haul's customer service number only to sit on the phone for 35 minutes before giving up. Finally, the U-haul person did not arrive until after 9:10 to open up the store. She said that the reason why my truck changed to in-person pick-up is that the U-haul person forgot to set-up the key the previous night. These multiple errors and delays messed up my day and my family's day completely. There needs to be better customer service from a local and a corporate standpoint.John S.
El cliente no dejó un comentario.TRASHELL M.
Judi's so nice. She's so friendly and helpful. She made everything so easy. I'd recommend this location.Patipat I. | First Impressions
Excellent U-Haul location! The facilities are sparkling clean, well-maintained, and safe. Hours are great, Very easy to drop or pick up things while doing errands. So convenient. The managers are so personable, helpful, and knowledgeable. The best in my experience. I am getting ready to organize and downsize at home. Judy got me fixed up with another small unit, just steps away from my larger unit. Took all of 3 minutes!Camile H. | First Impressions
Excellent customer service! Friendly and helpful going above and beyond what I expected.CHRIS N. | First Impressions
El cliente no dejó un comentario.Felecia Y. | Overall Experience
¡Gracias!Majid T. | Overall Experience
Highly recommend this office space for startup business or new business or just office space in general. Spacious , open concept , clean and great location. Highly recommendJohnny h. | Overall Experience
El cliente no dejó un comentario.Derek H. | First Impressions
El cliente no dejó un comentario.BETSY S. | Overall Experience
El cliente no dejó un comentario.SHAINA H. | First Impressions
El cliente no dejó un comentario.Robert S. | Overall Experience
This facility is incredibly clean and the managers are remarkable. Not only are they smart, efficient, polite, and helpful, they are genuinely good 'down home' kind of people who are always eager and happy to assist. I chose this facility for the location, but for future storage needs I would definitely return because of this management team, even if it meant driving farther. These days it's hard to find their quality of genuine customer service. In fact we don't even expect it, so it's a pleasant surprise when we do. Gracias.Jean M. | Overall Experience
El cliente no dejó un comentario.Joe H. | First Impressions
El cliente no dejó un comentario.Carisa C. | First Impressions
El cliente no dejó un comentario.Robert S. | First Impressions
El cliente no dejó un comentario.PAMELA REIFF S. | First Impressions
El cliente no dejó un comentario.RICHARD ALAN H. | First Impressions
When I found out that you were locking certain doors due to break ins I became concerned with security of the facility. My unit had been broken into a number of years ago and I did not want a repeat. I have found a brand new multi story storage facility closer to my home with much better security. I have leased a larger unit at 2/3's the cost per month of what I was paying your company.MIGUEL E. | Overall Experience
Kindly host recommend. Nice place for storage.Sir D. | Overall Experience
The Staff is really friendly, and go out of their way to assist you in providing you in getting what you want in storage space. And the location is excellent.Gloria S. | First Impressions
El cliente no dejó un comentario.Byron N. | First Impressions
El cliente no dejó un comentario.Arman S. | First Impressions
El cliente no dejó un comentario.lauren h. | Overall Experience
El cliente no dejó un comentario.ANTONE V. | First Impressions
This location and staff was by far the friendliest and most accommodating I've ever experienced! I only had my things stored briefly but it was a very smooth process and I had no issues whatsoever! Everyone was very helpful and kind!Regina D. | Overall Experience
El cliente no dejó un comentario.Haley A. | Online Move In
El cliente no dejó un comentario.ANTONE V. | Overall Experience
Overall, the experience was fine and had no issues. However, the annual price increases was the impetus for leaving, which was already pricey to begin with.juan carlos t. | Overall Experience
Facility was so clean and neat. Exceptionally friendly and helpful service.Stuart s. | First Impressions
Great service great facilityLaura p. | Overall Experience
Safe, always very clean and well illuminated. Zero pests. Perfect service.Felipe Alejandro P. | Overall Experience
Only issue was closing my account after two weeks as I had cleaned out storage locker 17nov20, informed office personnel I am closing my account. 28nov20 received a text my account was past due and charged $15.00 late fee. All issues are resolved with my account for B169. Robert BarrRobert B. | Overall Experience
Awesome staff , clean and great location .. highly recommendJohnny h. | First Impressions
Gracias, por su atencion.Fernando M. | Overall Experience
El cliente no dejó un comentario.Crystal P. | First Impressions
Customer service is the best! We have been so pleased with the entire process from start to finish.James G. | Overall Experience
El cliente no dejó un comentario.Tracy K. | Overall Experience
Ms. Jodi was very helpful and sympathetic about my situation. I am displaced because of hurricane Laura and was fortunate to get a large truck to accommodate my needs. GraciasJennifer D. | First Impressions
Ninguno..todo muy bienFernando M. | First Impressions
Super fast and friendly service! Would highly recommend this location!Henry D. | First Impressions
Judi was so helpful and supportive. She was so willing to help us and made things so easy. I would definitely recommend this U-Haul location to anyone.BETSY S. | First Impressions
Awesome staff awesome serviceRobert S. | First Impressions
El cliente no dejó un comentario.Francisco P. | First Impressions
El cliente no dejó un comentario.Nadim L. | First Impressions
The couple that run this facility are very friendly, awesome and real. They made me feel very welcome. The storage space was clean, easily accessed and temperature controlled. Highly recommend this site.Kristi K. | First Impressions
Judi Hobgood, is not just a wonderful customer service representative. She is also a incredible problem solver. Made me really comfortable knowing that I was In good hands and my things where safe. She explained everything to me and what was the next step. Judi, is incredible and a absolute plus to the uhaul company. Thank you Judi!JAKEENA B. | First Impressions
Judi and James are easy to work with. I have been trying to get into this location for over a year. The old management said they wrote my name down and would call as soon as a space was available. Through out the year i noticed that several spaces had become available and rented without any one contacting me. I first met Judi and James their first week on the job. They put me in the computer as a reservation and 1 month later i was in!! They rock, the other 2 did not.Joseph C. | First Impressions
U-Haul very easy communicating individual rental needs. Personnel very friendly, helpful , open and assist with all rental needsRobert B. | First Impressions
El cliente no dejó un comentario.ANDREW C. | Overall Experience
The entire staff was amazing! The friendliness, conversation, and customer service made a lasting impression! By far the best U-Haul experience EVER!!!Hugh D. | First Impressions
TYVMFEDonna K. | Overall Experience
El cliente no dejó un comentario.Donald G. | Overall Experience
great place.... easy and friendly. The new people, Judi and husband are very helpful.Gerri Lynn S. | Overall Experience
Very professional Explained the size and cost of several units. I was a walk-in but signed up for a unit that day. Very warm and friendly service.George W. | First Impressions
The only complaint I have is upon closing my account I was charged for an entire month that I did not use. I thought that was unfair.HARLAN E. | Overall Experience
The employees are very nice and welcoming!Basma A. | Overall Experience
I was charge twice for delivery and I just received one package. Cashiers could not return to me the over charge.Juan B. | Overall Experience
Great service!KENNET J. | Overall Experience
I am well pleased with my experience with UHaul storage and rentals.Geraldine M B. | Overall Experience
Very easy to work withChristina Antoinette M. | Overall Experience
Superior UHaul; I disliked the closing at 7 but understood the purpose; this however would cause me to choose another storage facility. I do recommend this facility though!Brianna W. | Overall Experience
They were outstanding hosts for my storage space. I appreciated the ease of communication and all the help.Louie Ross IV G. | Overall Experience
The man working the front was exceptionally helpful; wasn’t his fault UHaul picked a drop off location not big enough for our size truck.Brianna W. | First Impressions
Maricio rates an A+. He provides the very best in all he does. He is amazing. Thanks for all you do.Victoria N. | Overall Experience
The entire facility was always clean and neat. Maurice was friendly and helpful. I would certainly recommend this location.ANA V. | Overall Experience
I ended up paying for an extra 5 months because they wouldn't cut the lock off when I asked for help I realize that I was responsible but I bet they are more than happy to remo the locks if no money.MATTHEW CHISHOLM S. | Overall Experience
Mauricio is the best manager/operator a company could want to have. He was always in a good mood and very helpful. You need 100 people like him!Christipher P. | Overall Experience