El cliente no dejó un comentario.BRUCE B.
Customer Reviews for U-Haul Moving & Storage at Eagles Landing
Stockbridge, GA 30281
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great and fast customer service. Easy return process!ABRIA M.
El cliente no dejó un comentario.Fontavions G.
El cliente no dejó un comentario.ENRICO D.
El cliente no dejó un comentario.KEITH B.
The new owner is horrible. I will not be coming back to that location again.IBN U.
El cliente no dejó un comentario.TIMOTHY M.
El cliente no dejó un comentario.CARYL H.
El cliente no dejó un comentario.ANGELA E.
El cliente no dejó un comentario.MOSES M.
El cliente no dejó un comentario.Angelo K.
Loved the serviceGhada H.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.Merium L. | Overall Experience
El cliente no dejó un comentario.Jasmine T. | Online Move In
El cliente no dejó un comentario.JAMILA R.
El cliente no dejó un comentario.TIMOTHY M.
El cliente no dejó un comentario.Tanica F. | Overall Experience
El cliente no dejó un comentario.TRONY D.
Plus it's $79.00 per day not 19.95 and it costed me $500+ for 66 hours and they didn't even clean it but charge me $150.00 cleaning and 17 gallon fill up at $72.00 like wtfCurtis K.
This location was clean but the customer service was the worst ive ever seen. I was charged for things i didnt need and they were very rude and disrespectful to me and my daughter.Vernita S. | Overall Experience
El cliente no dejó un comentario.JEFFREYT B.
El cliente no dejó un comentario.Roxanne P.
I reserved a 10x10x10 and when I arrived it was not available, the young lady accommodated me by giving me 2 smaller units side by side for the small price Win Win For me It’s all about making the situation right and she deliveredwilletta P. | First Impressions
A bit costly for days I didn't use but everything went fine with the equipmentALEXANDREA M.
El cliente no dejó un comentario.VINCENT R.
El cliente no dejó un comentario.Claude L.
El cliente no dejó un comentario.Toni B.
The overall experience was average. However, upon moving out of my storage I had a very concerning checkout. After having moved all items out I went inside to close out the account. There was a gentleman in line ahead of me. He was talking on his Bluetooth phone the entire time, and even after he reached the, he continued to talk on his Bluetooth even though the customer service person was trying to help him. I had driven 14hrs to Georgia to retrieve my household goods and had loaded my uhaul and preparing to make that long drive back to Texas. And I was a bit taken a back of the rudeness of this customer and the lack of assertiveness of the representative. He didn't ask the customer to end his call or ask him to move aside to the sitting area to finish his call. I was very disappointed and I have worked with uhaul since 2016 and never once had this experience. Please do not allow customers to talk on their phones in the customer service line.Tiffani T. | Overall Experience
El cliente no dejó un comentario.VICKI H.
El cliente no dejó un comentario.Kellie K. | Overall Experience
El cliente no dejó un comentario.JOSE S.
El cliente no dejó un comentario.TRELLIS B.
Very quick,easy and professional.Diane M.
El cliente no dejó un comentario.Dorothy B. | Overall Experience
El cliente no dejó un comentario.TIFFANY C.
Truck is in need of alignment ASAPSHAVONNE R.
El cliente no dejó un comentario.REGINA B. | Overall Experience
El cliente no dejó un comentario.LYNN W. | First Impressions
Hire more friendly staff. No walk around performed at pickup or drop-off. There was no one to receive the truck upon drop-off.TRACY Y.
El cliente no dejó un comentario.KAPRECE S.
Prevent enormous waiting times. I waited 20 minutes to pick up the van I rented. One person appeared to be assigned to checking in customers while two other people walked around the shop and outside.ANGELA P.
El cliente no dejó un comentario.Donald S. | Overall Experience
The truck seemed to be having some mechanical issues with the brakes and appeared to need an alignment. The truck condition caused me to take longer than expected moving because I wasn't comfortable driving the truck.CORDRIC K.
El cliente no dejó un comentario.LESONDRA B.
El cliente no dejó un comentario.DANNY Z.
El cliente no dejó un comentario.Douglas E. | Overall Experience
El cliente no dejó un comentario.Harvie J.
El cliente no dejó un comentario.CHANEL P. | Overall Experience
Darlene and Uhaul was a great experienceGwendolyn E.
The after hours return process was too complicated with too many steps to go through and l with less help! It was kind of frustrating, it took me along time to figure out what to do especially being in the facility late in the night! This needs to be made simpler to accommodate all age groups, thank you!PHILLIP N.
Thank your Que and Diane for your great service.DEMETRIA N.
The staff working tonight needs some training on customer service. No one wanted to be bothered with my equipment return. Less than friendly or professional.Tonya L.
The two girls when I returned the truck was very unprofessional. On the phone didn't acknowledge the customer at all. Very very unprofessional, besides that everything else is 10 starsREGINA B.
Nothing. Darlene and her assistant was greatGwendolyn E.
El cliente no dejó un comentario.Cailin M. | Overall Experience
El cliente no dejó un comentario.Bear F. | Overall Experience
Good customer service and product availability with reasonable cost. What more can you ask for. Yes I would recommend this business.ANTHONY M.
El cliente no dejó un comentario.GENE S.
El cliente no dejó un comentario.Mary C.
This location seems fine.ELLEN I.
El cliente no dejó un comentario.Jennifer P.
I've recently rented a truck and/or trailer on 3 separate occasions. Each time I've received excellent customer service from Quentin. This last time, however, I felt all of the in-store staffers were making a noticeable effort to be helpful. My only request is that at least two staffers should help get customers in and out quickly. I spend too much time standing around waiting in line.Toni S.
El cliente no dejó un comentario.DAWN S.
I am so happy that I met and worked with Darlene and her partner. They both were a pleasure to work with. Very pleasant and professional.Gwendolyn E.
El cliente no dejó un comentario.STEPHEN M.
El cliente no dejó un comentario.Nayra V.
El cliente no dejó un comentario.EBONI B.
Good people & friendlier.AROUNA F.
El cliente no dejó un comentario.LYNWOOD B.
El cliente no dejó un comentario.christine l. | First Impressions
El cliente no dejó un comentario.NIKKI E.
I was charged a full month of rent although I was only in unit for 6 days. I use uhaul for all of my moving services and I believe I could have been accommodated better for the rental space. Especially since it was only 6 days into the monthkamae r. | Overall Experience
El cliente no dejó un comentario.TODD L.
Very nice staff. Clean facility. Coveniently accessible. I would definitely use again.kaesean j. | First Impressions
El cliente no dejó un comentario.ASHLEY S.
The lady was very nice to explain my final bill.Sonja J. | Overall Experience
El cliente no dejó un comentario.CARITA W.
El cliente no dejó un comentario.Sally M. | First Impressions
No lighting in storage. Bathrooms a mile from storage. Limited surveillance. Limited backup space for U-Haul trucks. Swipe-cards will not open gates after hours; a very long frustrating call would have to be made to U-Haul central.Veronica T. | Overall Experience
El cliente no dejó un comentario.JONISHA S.
There was no ramp on the truck which made it hard for me to load and unload the truck. I will never go to that one again bad bad experienceMerdis A.
El cliente no dejó un comentario.Bradley T. | First Impressions
El cliente no dejó un comentario.Daphne T. | Overall Experience
Great staff, very friendly, quick to assist, would highly recommend the facility, great safe location...John J. | Overall Experience
El cliente no dejó un comentario.CHARLES M.
El cliente no dejó un comentario.Karol T. | Overall Experience
Be more available. They need to hire more workers. Make the paying client feel important. When you call for 3 hr get no answer. That's a hiring problem. GraciasJANIE O.
The first location was horrible it cost me a lot time and gas running back and forth to try and return the equipment so they changed the location to eagles landing location which was a better experienceTYRONE S.
El cliente no dejó un comentario.NIKKI E. | Overall Experience
El cliente no dejó un comentario.VERGIS J.
El cliente no dejó un comentario.Randall R.
Better selection of trucks. The truck i received act like the transmission was going out. Gas mileage was off by alot, luckily I paid attention and took a pic of correct mileage. I person checking me out act like something was wrong with her. I stool in a line which made my check in process 20 min delayed and she definitely mentioned I couldn't get credit for the loss of time. Overall everything was quick and I was in and out. My return was excellent.Jeannette R.
I can’t express how amazing my experience is with themTRACY W. | First Impressions
El cliente no dejó un comentario.MONIQUE M. | Overall Experience
All was good. Your staff was tired and it showed. But we were too so all was well. GraciasLarry B.
El cliente no dejó un comentario.DAVID F.
El cliente no dejó un comentario.SCOTT Y.
El cliente no dejó un comentario.EBONI B.
El cliente no dejó un comentario.Geronald B. | First Impressions
El cliente no dejó un comentario.Brenda J. | Overall Experience
Awesome! Staff was friendly and professional, storage areas were very very clean. Big and easy access to load/unload. So nice I almost didn't want to leave lol.Von M. | Overall Experience
El cliente no dejó un comentario.Larry S.
El cliente no dejó un comentario.JULIUS H.
I thought that the storage would be climate control and it wasn't all my stuff got mold on it how do I do a claimTAISHA G. | Overall Experience
Very friendly and courteous staff.AURTHUR R. | First Impressions
Darlene is amazing! you have a gem of an employee. The most challenging thing was scheduling my re-delivery. I had to find a "back channel" to get it scheduled. Online system wasn't working and the call center was backed up. When I did get them after an hour on hold, they couldn't schedule either.Joan S.
Initial drop off was a VAPE Store with a Uhaul sign. Lady told me to just park trailer around back in an unsecured area and leave it, put paper work in drop box. I declined and called UHAUL and selected the Eagles Landing Uhaul location. The Uhaul employee there was very nice and took care of the situation. I would go back there if I need to rent equipment again.ron C.
El cliente no dejó un comentario.Kotora H.
Charged me twice. The second charge I have no clue and it's not on my final receipt.DANGELLO L.
El cliente no dejó un comentario.James H.
Attendant said our truck plug wasn't working and would not try on other trailer. Cancelled our rental and we were charged anyway. I had truck checked by professional and truck plug and wiring are good. Seeking refund.RYAN C.
Not send them driving to three locations all over an hour apart chasing down a van you reserved that no one could account forCHELSEA B.
The staff wad more than accommodating.yvette m. | First Impressions
El cliente no dejó un comentario.GLORIA C.
El cliente no dejó un comentario.SHARON T.
El cliente no dejó un comentario.LUIS S.
El cliente no dejó un comentario.Jevonnie S.
When purchasing an auto transport, you should not have to pay a separate service fee of $20. to have it connected to the U-Haul truck. That should be a courtesy to your customers.JONATHAN R.
El cliente no dejó un comentario.JEFFERY M.
Everything was great and Jacob was very helpful!MARQUIS W.
Great service for 3 yearspatricia b. | Overall Experience
El cliente no dejó un comentario.REMINGTON C.
El cliente no dejó un comentario.CONCHETTA H.
Stop billing for a container I did not rent and refund me my money (110.00).Tina H.
It's been quite a while since I've used U-Haul. I was very impressed with the cell phone link that allowed me to return the trailer without going inside or waiting on an employee.JOHN W.
El cliente no dejó un comentario.TAMIKA P. | First Impressions
El cliente no dejó un comentario.JOHN G.
Exceptional customer service!!! The staff members l interacted with were courteous and professional. Eager to assist me in any manner possible. I received first class service! Thank you Uhaul of Stockbridge!Tara M.
Very nice employee. They were eager to help and very knowledgeable. This will be my facility of choice for future remtals.LESLIE L.
El cliente no dejó un comentario.CHRISTOPHER R.
Nice experience with staff ! Great price ! Nice and clean storage.linda W. | First Impressions
I found the staff to be be very friendly and very helpful. I would definitely use their services again and would recommend them.Raymond C. | Overall Experience
El cliente no dejó un comentario.Cynthia j. | Overall Experience
I was charged for a clean up fee way before I could actually get into the Ben to completely get my things out. I started emptying and was coming right back to grab the rest of my things and someone locked it up! I didn't even notice the office that I was moving yet because I wasn't given the time to.Alexandria M. | Overall Experience
El cliente no dejó un comentario.WILLIAM R. | Overall Experience
This was the worst moving experience ever! Firstly, the reservations were placed at a location that did not have the equipment, and then both my ten-foot truck and my auto-transport were in TWO separate locations which were about 30 minutes away from each other. This caused me to move my entire move around due to the inconvenience. Secondly, I get to the storage facility and they don't have the storage I reserved, once again just placing me at any location without double checking. Lastly, I see my final statement, and U-haul charged me for a wrong drop off fee, and I reserved that exact location!! This moving service is horrible, scammers, and definitely not professional. I am not using this service ever again and I am not recommending this service to anyone. TERRIBLE. If I could give this service 0 stars I would.Kiaira H. | First Impressions
Good experience. Very friendly and professionalRay T. | Overall Experience
El cliente no dejó un comentario.Mary M. | First Impressions
Very bad serviceCheck K. | Overall Experience
El cliente no dejó un comentario.Kellie K. | First Impressions
El cliente no dejó un comentario.emmett L. | First Impressions
Gentlemen worked their butts off unloading my truck. Will use them again. Office staff were very helpful and friendly. Very neat and clean. 1st class outfitRay T. | First Impressions
El cliente no dejó un comentario.Doris S. | Online Move In
El cliente no dejó un comentario.Aldanita G. | First Impressions
The woman that helped me out was very kind and helpful.Miruka B. | First Impressions
The only issue I had was that my access code didn’t work and i couldn’t access my unit until another customer let me in and let me out so I could leave after storing my stuff.Doris S. | Online Move In
El cliente no dejó un comentario.Myesha S. | First Impressions
Former storage unit holders dumped their unwanted furniture over the weekend which drastically reduced the space available for our movers to move our items. I understand this was out of the control of the staff as they were working to get it cleared out but still was undesirable for our movers. James' customer service was excellent! Highly recommend him & this location so long as they work to mitigate the excess furniture issueBrit'ny R. | First Impressions
Great experience and very nice customer service. I had mo problems.Stephanie D. | First Impressions
El cliente no dejó un comentario.Nicole M. | First Impressions
El cliente no dejó un comentario.eloise t. | First Impressions
El cliente no dejó un comentario.Monica L. | First Impressions
The facility rented my unit, I prescheduled. They in turn gave me 2 closet size units and I had to add a 3rd one. My $1500 bed wouldnt even fit in the door of the unit. They basically said oh well after the Uhaul call center called them. They even had the nerve to tell me to go to another storage company after I paid just about $1000 for a one way rental. Then the unit was so small my 55 inch TV cracked and they basically said oh well and to file a claim. Insane after driving about 800 miles. Not to mention they changed my pick up facility and gave me the wrong truck. SMH never againMARIA B. | First Impressions
Thank yallVicki B. | First Impressions
El cliente no dejó un comentario.Kathleen N. | First Impressions
Facilities ok, customer service ok too. Just too much worries with equipment and everything else.Veronica T. | First Impressions
El cliente no dejó un comentario.JAMELIA ANN B. | First Impressions
El cliente no dejó un comentario.raymond v. | First Impressions
El cliente no dejó un comentario.Phyllis C. | Online Move In
Very Professional, Knowledgeable and Efficient.Anthony L. | First Impressions
Dan and his staff provided friendly and great service 👍👍.WILLIAM P. | First Impressions
We arrived to unload the truck after 10pm and we had no access to the storage unit apparently we were supposed to purchase the 24 hour service package that I was never told about. So we had to sleep on the property in our car to keep an eye on the truck with not lock.Aisha M. | First Impressions
El cliente no dejó un comentario.LETETIA YVETTE A. | First Impressions
Does not have 24 hour access to outside storage unitsARIEL D. | Online Move In
El cliente no dejó un comentario.paula h. | First Impressions
Very nice staff, ALWAYS ready and willing to helpJohn J. | First Impressions
El cliente no dejó un comentario.Karol T. | First Impressions
El cliente no dejó un comentario.DESI D. | First Impressions
You'll made it quick and easyAaron M. | First Impressions
El cliente no dejó un comentario.Dionne S. | First Impressions
El cliente no dejó un comentario.Wilfred B. | Online Move In
El cliente no dejó un comentario.Dreux J. | First Impressions
El cliente no dejó un comentario.Vernitia M. | First Impressions
El cliente no dejó un comentario.Louis H. | First Impressions
El cliente no dejó un comentario.Tiffany M. | First Impressions
El cliente no dejó un comentario.Meron C. | First Impressions
El cliente no dejó un comentario.Daphne T. | First Impressions
El cliente no dejó un comentario.Nathalie M. | First Impressions
El cliente no dejó un comentario.Tashia M. | First Impressions
Great customer service, very friendly staff...John J. | First Impressions
GraciasApril Y. | First Impressions
El cliente no dejó un comentario.Martha N. | First Impressions
El cliente no dejó un comentario.DEAN F. | First Impressions
El cliente no dejó un comentario.Wayne K. | Online Move In
El cliente no dejó un comentario.Gawane B. | First Impressions
The access hours to the automatic sliding doors WAS NOT convenient. I arrived in the 6 o'clock pm hour...,after a long tiresome day, to unload my belongings only to find out that the automatic loading/unloading doors were locked. I attempted to reach the after hours person, Dan, with no success. This made my move-in very challenging & in convenient.Dorothy B. | First Impressions
El cliente no dejó un comentario.WAIKEETA F. | First Impressions
Love the storage unit design.malcom e. | First Impressions
Most of the other storage facilities are half the price, but U-Haul makes up with convenience and security.DANNY H. | First Impressions
I am very pleased with the service I received. ¡Gracias!Nargis H. | First Impressions
El cliente no dejó un comentario.MeOcean Shervern D. | Online Move In
El cliente no dejó un comentario.Merium L. | First Impressions
El cliente no dejó un comentario.MIMI E. | First Impressions
Great job by staffANDREW H. | First Impressions
Great clean location with friendly workers.DERRICK R. | First Impressions
El cliente no dejó un comentario.Chloe S. | First Impressions
n/aDemetra H. | First Impressions
Everyone was friendly and very helpful. Will recomend U Haul storage space.Anita L. | First Impressions
Amazing experience from customer service to assistance whenever needed.Barbara D. | First Impressions
El cliente no dejó un comentario.Bianca H. | First Impressions
Service was great staff very helpful ThanksJames G. | First Impressions
El cliente no dejó un comentario.Ronessa C. | First Impressions
Servicios adicionales en esta ubicación
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