One of the workers removed my lock in preparing to take my merchandise from my unit. Then accused another worker for removing a lock Staff is poorly trained and slow to serviceMICHELLE M. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at E Fremont St
Las Vegas, NV 89101
(Off of 21st Street)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Had to use the bathroom after a long drive from another state and the woman inside said the bathroom was closed!!! Are you kidding?! What was that about! And she was rude!Dawn F.
El cliente no dejó un comentario.Young K.
El cliente no dejó un comentario.STEPHEN M.
El cliente no dejó un comentario.ADAM V.
El cliente no dejó un comentario.Jeffery P.
El cliente no dejó un comentario.Channserlier M.
El cliente no dejó un comentario.Diana I.
We reported air conditioning problem when we returned the truck.DEBORAH C.
El cliente no dejó un comentario.Naima L.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.ALAN GEORGE D.
Very nice experience returning the truckFrank M.
This location is convenient to downtown Las Vegas, but it could use a makeover to appear more professional.Stephen K.
I dropped off my trailer and got a receipt in less than 8 minutes!! Awesome service.James D.
Being a one way rental, should have option to return the truck at any location. Would have saved me miles and time as there was a uhaul location I didn't realize that was literally around the corner. Other than that, no issues.Falaniko S.
El cliente no dejó un comentario.DONALD J.
Everything was great. Personnel serviceralph J.
El cliente no dejó un comentario.DAVID EDWARD D.
We were in and out in less than 10 minutesmark L.
El cliente no dejó un comentario.MICHAEL C.
Nice staffDaniel N.
El cliente no dejó un comentario.MATTHEW H.
El cliente no dejó un comentario.JEFFREY ALAN C.
It's very simple they need to just do their job and make sure that they do not call people and accused them of taking things or not dropping things off that I had dropped off days ago.CANDY M.
El cliente no dejó un comentario.ZANISHA H.
El cliente no dejó un comentario.WOOSUNG P.
El cliente no dejó un comentario.ANDREW ABEL G.
Dropping off equipment was easy, and the staff was very friendly. I have used this place a few times and never had a bad experience.STEPHEN A H.
El cliente no dejó un comentario.KENDALL MAURICE E.
El cliente no dejó un comentario.Jeremy S.
El cliente no dejó un comentario.Jennifer S.
Alena, Shelly, Jesus and the rest of the staff at this location are wonderful, friendly, fast, helpful land overall a pleasure to rent from. The truck I rented was clean and well taken care of. The shop has an excellent selection of moving and shipping supplies at fair prices. Overall I give this Team and location 5 stars. ¡Gracias!MONIQUE R.
El cliente no dejó un comentario.
Alana is a very happy person in this location ,who take care you with a smile in her face.Amado L.
El cliente no dejó un comentario.MICHAEL ANTHONY L.
El cliente no dejó un comentario.Charles S.
Everything was goodNatasha M.
El cliente no dejó un comentario.Jaime J.
lower the mileage rate, it use to be free mileage localJ Nean E M.
Wonderful employees - very helpful - great experience!!!!Brian S.
All the ladies were so nice! Keep smiling! Thanks.Aaron K.
El cliente no dejó un comentario.Kamaliha B.
El cliente no dejó un comentario.AUTONICESHA E.
great job!!NICK Z.
Great serviceâ€¦ and the vehicle was clean and in good conditionKeith R.
everything was perfectJORGE M.
El cliente no dejó un comentario.Matthew A.
I was assaulted by your MANAGER and made to go to a different location. I was lied to about charges. I. Sure nothing will be done.Thomas E.
Good thanksJuan E.
Everything went smooth and accordingly. The store itself is very clean and very well maintained. The staff is awesome. So helpful and friendly. We went to the store on 2030 E. Fremont. We were sketchy because of the area but this location really knows how to get things done. Very impressed!HEATHER R.
El cliente no dejó un comentario.Christina P.
El cliente no dejó un comentario.David E.
Took back after hours. Area was rather uninviting. Son on law did the after hours check in. It went well. Truck was a great help.Thomas B.
Had my van ready to go. Return was easy.PETER JOHN P.
I prefer this location to others nearby because staff is always quick and friendly.Christine J.
Service, pickup and delivery was excellent. I was notified when the boxes will arrive and when they will be picked up. The U Haul employees who delivered and picked up the boxes were professional, friendly, courteous, helpful, clearly enjoy their job, and projected a very positive attitude which really helped us during the stress of moving to another state. I would recommend using your service without hesitation.Deborah R.
Very nice efficient serviceValarie C.
El cliente no dejó un comentario.Keith B.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Arsenio C.
The location and staff made for easy smooth transaction during pick up, but.....was a bit disappointed in the app when it was time to return the truck. The after hour return process was an inconvenience because the app wouldn't let me take a photo of the odometer and it wouldn't accept the mileage. I had to make an extra trip back to the location the next day to ensure the vehicle was returned properly. Please fix your app.Kim W.
El cliente no dejó un comentario.KASIAH M. | Overall Experience
VERY DIFFICULT TIME CONTACTING CUSTOMER SERVICE REGARDING DELIVERY OF UBOX TO MY RESIDENCE... WAITING ON PHONE FOR EXTENDED PERIODS OF TIME WITH NO ANSWER! AFTER GIVING UHAUL EXTRA DETAILED INFORMATION AND DIRECTIONS SEVERAL TIMES FOR THE UBOX DELIVERY LOCATION...THEY STILL DELIVERED THE UBOX TO THE WRONG LOCATION!Lois G.
The general manager is awesome!Jeanine S.
The equipment was clean but I got an older U Haul truck that there was a loud noise in the front suspension or steering. I notified the terminal personnel when I returned the equipment and understand this is NOT their fault. The personnel at this location were extremely friendly, helpful, and the location was very clean which made for a good all around experience.michael J.
Staff was super friendly and extremely helpful, I don't think my experience could have been any better!! Thank You!Juan S.
El cliente no dejó un comentario.Jose P.
El cliente no dejó un comentario.JORDANA B.
Great customer service, quick and easy.Christopher R.
El cliente no dejó un comentario.NATHANIEL RICHAR F.
The staff was very helpful and professional.MICHELLE L.
Person who received the truck was very helpful and nice.SALLY S.
The front desk was professional and clear. I really appreciate the extra effort Jesus made to help get the trailer hooked up to my hitch safely and very well put together. So nice of him to put extra effort into helping me be able to get what I needed to tow, done. Thank you JesusBRIANNE CHRISTA E.
Awesome location and customer service.Frank C.
El cliente no dejó un comentario.danitra H.
Good around experienceJAMESGERARD B. | Overall Experience
El cliente no dejó un comentario.Derrick H.
The box wasn't ready when I arrived and then the guy was rude. All I needed was the box pulled out so I could transfer my stuff from the trailer OR switch the box numbers and give me one that's easier to access. Either way he kept walking away and helping other customers first and then any time I went to find him he acted like I was bothering him. I didn't actually get a UBox and I canceled the order because of this.Brian M.
El cliente no dejó un comentario.Kalani W.
El cliente no dejó un comentario.Jason K.
Take that wack credit card requirement off the vans. Also, put that on your website so that when people are booking they will know not to bother.Brandon W.
El cliente no dejó un comentario.Patrick B.
Great job by staffJOhn W.
We lov th6.ed experience to work with you guys the customer service are the bestLuis R.
ðŸ'¯ percent Great ðŸ'Œ!!!!! Javier and Co worker Great HelpRosalind C.
Nothing. The young gentleman who helped me was both professional and personable. This location was much faster and more efficient than the Uhaul location on Russell in Henderson, NV where I rented a truck last month.Christine J.
Website vehicle availibility limited. Scheduling of trailer was to tight, failure of previous trailer was late , requiring upgrade which was appreciated but oversized for need and vehicle. Need to inventory more 5Ã-9 ramp trailers in the area. 5star otherwise.Lyndon M.
I rented a car trailer it was ready when they said it would be and the attendant was very professional that hook it up to my truck.Lewis B.
No commentEly B.
The 2 older gentleman where great, but there is 2 young adults that are worthless. The entire time they are on their phones and avoiding work . The office was empty with only me as a customer inside . I called the phone and was on hold for over 20 minutes while these 2 young guys just sat there bored and on their phones .Victor H.
There was a mask left in the dashboard from the driver before us. We just left it there, but was gross to see. Everything else was spiffy clean!! Happy with the customer service. Very friendly and helpful.Joshua L.
The wait to pick up the truck was very long - approximately 1.5 hours. That process should be streamlined somehow. It would also be helpful if someone gave a briefing on operation of the controls of the truck. I had trouble engaging the cruse control, but finally figured it out.Timothy W.
El cliente no dejó un comentario.Montrell K.
The gentlemen that helped me was very rude i got charged an extra fee of $90.00 for no reason the phone number to contact this location never reaches this location. The truck i rented also broke down had to have the uhaul an extra day and then they charge me! Will be contacting corporate. Worst experience ever!Shantea W.
El cliente no dejó un comentario.Melanie H.
El cliente no dejó un comentario.Carl W.
Everything was perfect and the representative helping us she was amazing..Charles A.
Explain the safe travel chargesRei V.
My fuel tank was not fulll.. I ended up getting 7.9 mpg on first tank that was supposedly full and i got 11.9 when i filled in the first time ...Philip Q.
Extraordinario servicio al clienteMelanie H.
I did not rent furniture pads, a utility dolly, or a furniture dolly. They weren't on the truck when I picked it up or dropped off. This needs to be corrected on the bill. Also, the online 24/7 rental process is confusing and extremely hard to navigate.Eileen E.
When the truck I rented broke down and was towed to the Uhaul location. Then moved the next day so it was out of the way. The truck was left unlocked with my possession inside. This lead to allow the start of the breaking to occur.Debra H. | Overall Experience
El cliente no dejó un comentario.Phil H. | First Impressions
Staff was super helpfuldavid l. | Overall Experience
El cliente no dejó un comentario.ronald r. | First Impressions
The guys were very patient and accommodating. They took very good care of me. ¡Gracias!RoSalyn S. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the environment!