This is the best service and professionalism I've experienced in the last 40yrs. And I've been everywhere.This store is very well organized and situated. This establishment represents the America that I loveðŸ'•. 5 Stars âï¸ âï¸âï¸âï¸âï¸ For Ms.Shelly please if that's not asking for too much.Arthur R.
Customer Reviews for U-Haul Moving & Storage at E Fremont St
Las Vegas, NV 89101
(Off of 21st Street)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
I dropped off after hours and the process was smooth and easy! GraciasSteve H.
El cliente no dejó un comentario.JAMIE A. | Overall Experience
THE TRUCK SIDE MIRROR HAD TO FOLD IT IN TOO CLOSE TO ANOTHER TRUCKMargaret C.
El cliente no dejó un comentario.KENNY T.
El cliente no dejó un comentario.Verenice C.
Good serviceManuel G.
Staff good customer service.John S.
My experience was exactly how you would want it to go. Pick up and drop off a breeze.Benjamin C.
El cliente no dejó un comentario.Ryan C.
El cliente no dejó un comentario.Grady J.
Nothing but exceptional service at this location. Truck was clean and ready to go; all equipment and supplies ordered were available and loaded on the truck. The staff was professional, friendly and helpful. The store and lot were neat and cleanclean .Nancy H.
All the employees are extremely friendly and knowledgeable, courteous and willing to help. This is one of the U-Haul's greatest locations. I use them all the timeRichard E.
El cliente no dejó un comentario.JOHN E.
El cliente no dejó un comentario.Rosa M. | First Impressions
El cliente no dejó un comentario.Tammy C.
El cliente no dejó un comentario.Barbara J.
Take the rat turds out of the back of the truck, and remove the smell of hard liquor and weed, also get better staff that aren't so rude.rolando H.
El cliente no dejó un comentario.TYRENZO B.
Entered and was un-mounted, and all checked out within minutes.Christopher N.
rep was very helpfull and friendly and made my experience even better since the other location completely messed up my reservationMichael R.
Cheaper milage!Terrence H.
El cliente no dejó un comentario.gabriel V.
Took forever to get the truck and return it due to lack of staff. The truck was disgusting. Driver door had to be slammed and gas cap was broken. It was also given to me with no gas, on empty. Never again.Sara M.
El cliente no dejó un comentario.Erik F.
El cliente no dejó un comentario.Anthony M.
Nothing was bad about this place except the obscure-ish entrance which was slightly confusing. The person operating the main turn-in was quick, to the point, and got me in and out within minutes of pull in for turn in.Christian T.
Great customer service. The floors were still wet when received the keys. I'm happy that it was clean right before but wish it aired out a little so it wasn't wet when moving.Lyla V.
I was charged twice for the insurance and haven't been able to get a refund. Other than that, everything was good!!Danett L.
See one star review named Alex Renteria for explanationAlex R.
El cliente no dejó un comentario.Raefield T.
El cliente no dejó un comentario.ADAM S.
Sight did not have any moving blankets available.Henry S.
El cliente no dejó un comentario.marcus P.
Very professional staff, they were very knowledgeable with providing me service for my rental.. Thank you to all of your service!!Russell C.
Person was great there. The trailer I got drove great but was a little older and beat. But still worked great. GraciasCARL L.
Darrian was above and beyond! 5 ***** experience!Diana R.
El cliente no dejó un comentario.Anthony B.
Great staffSTEVEN B.
El cliente no dejó un comentario.Maribell H.
Very friendly and expedient . Wonderful Custer serviceElliott B.
El cliente no dejó un comentario.Victor V.
I had a couple of issues with the online app I had to uninstall and install it a couple of times to get it to work properly. I was not able to upload pictures initially within the App even after going through all of my phone settings. Possibly a glitch within the App?Harold J.
The associate that helped me during my rental was extremely helpful and knowledgeable. I'm sorry her name escapes me at the moment but definitely deserves a raise.Miguel N.
Counter person was rudeDaniel C.
Great Customer Service. Keep up the great work.Jorge M.
I would suggest ALWAYS be sure to clean the windsheild between clients. The cab looked clean, but when I was driving [into the sun] coulnt see clearly. I was out of town and having to go to a store, parking this beast, and buy cleaning supplies I did not otherwise need- was a PAIN in the neck. I spent over $3700 to rent this truck - I should not have to buy cleaning supplies to clean the windows.Susan W.
Everything is OKArchie B.
El cliente no dejó un comentario.Daniel G.
El cliente no dejó un comentario.Rosa A.
El cliente no dejó un comentario.Joshua D.
Truck was trashed battery died after loading the truck spent two and a half hours attempting to contact roadside asst with no luck had my coworker bring a jump box from the shop to get the truck going truck shuttered on the freeway I was double charged for the day rental and insurance spent another 2 hours on the phone trying to contact uhaul finally got connected then transfered and spent another hour on hold to talk to customer service needless to say I'll never use uhaul again...Jeremiah M.
Gas needle floats on truck I rented.Eleanor N.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Savanna N.
El cliente no dejó un comentario.ANDREW W.
El cliente no dejó un comentario.Liliana P.
El cliente no dejó un comentario.KYLE O.
El cliente no dejó un comentario.MARIA F.
We've been renting a 10' truck from this location every month for our monthly 1 time out & get things done. We don't have a vehicle so it's hard for us to bring groceries & any other things we need. There always nice there & know us now.Ricky M.
El cliente no dejó un comentario.Laquitha O.
El cliente no dejó un comentario.Steven A.
The team at the Fremont Las Vegas location was very professional, succinct, warm, and flexible in that the lead intake associate was very thoughtful and attended to my greyhound when I offloaded my vehicle from the car/trruck tow. This was very kind and I felt completely at ease placing â€œheather- my greyhoundâ€ in her capable care. It is a small thing, but people like her make all the difference (I apologize I did not get the auhaul associate name). I am very pleased to be in Las Vegas. Thank you for the warm welcome.Rebecca J.
Lost ID staff knows who I am but refuse to allow me access to my storage to retrieve documents to percure duplicate IDPhil H. | Overall Experience
El cliente no dejó un comentario.Michael T.
Honor your reservations. Uhaul cancelled my reservation 4:30pm the night before I was supposed to pick up my truck the next day. JUST AWFUL. AWFUL. Luckily, I got a smaller truck at a different location. It cost me more a d was too smallâ€¦ but I took it anayway. You guys are AWFUL.Dennis K.
Yes is good serviceDoroteo F.
The employees were personable along with being thoroughly professional.Alonzo S.
El cliente no dejó un comentario.MARK C.
I was charged for using dolly which I did not use. Called to communicate this and was not taken care of. I guess if 10,000 people are ripped off in this way Uhaul makes $70,000 scot-free.Katherine D.
Easy to work with and great supportMarvin E.
Perfect returnJENARO T.
A CSR should be able to answer billing questions, give receipts and not be combative with a customer.Tracy W.
El cliente no dejó un comentario.THOMAS C.
The tire pressure notification was on the whole trip. Was notified priorMichelle D.
Great Service, not sure I agreed with charge for additional 200 miles? Las Vegas to Reno, should have 870 miles round trip. So I was charged additional. But overall experience was fantastic, same as years past.Jeff F.
El cliente no dejó un comentario.Juli S.
El cliente no dejó un comentario.TWILA N.
I appreciated how they worked with me when I couldn't pay my storage. Even them they treated me with respect. Gracias.Stephanie O. | Overall Experience
El cliente no dejó un comentario.Tiara G.
El cliente no dejó un comentario.KYUMOK L.
The staff was super helpful and friendly!Shane S.
El cliente no dejó un comentario.DANIEL S.
A PERFECT RENTAL LOCATIONCharles T.
I went to rent car transporter. At the time of rental i asked to rent a receiver because the one i had with me did not seem as beefy as the ones they lend me in the past. She ring me up and gives me the total of the rental. Which is what i was quoted over the phone. I take the unit and upon my return. I am being told that i was charged for the receiver. I was never told i was purchasing a unit. All she said was sorry. I will be filling a complaint with corporation and city as this seems something sketchy and probably has occur many times in the past.Benigno Z.
lubricate the trailerJose S.
El cliente no dejó un comentario.NICHOLAS GREGORY C.
things went well- boss lady was on messagejohn G.
Had to wait 45 minutes to get my truck. My rental for a 10' truck was more than my rental of a 20' truck a couple of days ago from Parhump. Same amount of mileage and time rented.Michelle Z.
El cliente no dejó un comentario.ANGELICA MARIE G.
El cliente no dejó un comentario.Lisa A.
The facility was clean and tidy, the truck I rented was clean and well-maintained, and the staff was EXCELLENT!Robert B.
They were personable, polite, and great to work with, but the rental smelled like smoke,it was outdated, dashboard was messed up, and the cabin light was barely hanging on.The staff are good people that do their very best with what they have to work with and maybe if their employer would upgrade some uhaul trucks this place would be my all-time go to place of uhauls.Phillip L.
The employees on both Saturday and Sunday morning (10/2 and 10/3) delivered excellent customer service and should be applauded.Lynne M.
We were forced into a product purchase by employees. We were told we must take u haul insurance today to rent truck. I rent U-Haul almost weekly, I carry full coverage insurance and prefer to use my own. I have never been forced to take any un wanted insurance or anything else. My experience s until today have been positive. I will never use this location again.LIONEL T.
Nothing needs fixing with the business model vary flexible and generous.
El cliente no dejó un comentario.Adam C.
There were multiple people on the lot, and the gentleman working directed me where to pull in and park the UHaul, which was appreciated. The woman that I spoke with was helpful and set up my receipt to be emailed out to me. Gracias.JUSTIN B.
Reserved should be at location not go to another locationrethia R.
El cliente no dejó un comentario.Phil H. | First Impressions
The guys were very patient and accommodating. They took very good care of me. ¡Gracias!RoSalyn S. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have an adaptive reuse program to better the environment!