Everything is exactly as I hoped, the price is great for the unit I need and the customer service was excellent.Kelly T. | First Impressions
Customer Reviews for U-Haul Moving & Storage at Davis Monthan AFB
Tucson, AZ 85730
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Nikki K. | First Impressions
Friendly and helpful staff!Gwen M.
Continue offering excellent service and keep inventory varied. I prefer this location for all my moving/transporting needs.ROBERTA W.
Do as promisedJuan L.
Initial truck wrong gas level, poorly maintained. Internet not working. Not able to print contract. Person who rented truck never mentioned to look at phone to check out truck. When brought truck back that had wrong fuel level, they treated me like a criminal.SCOTT M.
Customer Service was great. Pick up and drop off was fast and easy.John R.
I have been using Uhaul for the last few years. I keep coming back to you every time I have need of a moving truck. Thank you for all the help you have always given me. You are the only place I buy my moving supplies from. Thank you again. My God Bless you.Anita M.
The van I rented was decent but a little dusty anyhow customer service was great!Geneva B.
El cliente no dejó un comentario.Sandra D.
The person that did the check-in was not the least bit friendly. It was quiet there so maybe I disturbed his rest. I have to say I really appreciate the dispatch person I talked to on the phone in Tucson. I needed to change my location at the last minute and she was very helpful and knew exactly where I needed to go. It did take a long time to get through on the phone though and for some reason I couldn't get the location I wanted on the website after logging in so I really was grateful that the local dispatch was available.Ralph P.
El cliente no dejó un comentario.Anne H.
Unbelievable customer service! Store manager (didn't get his name, but had socks with his babies face on them!) was courteous and cut me a break when I was late on my dropoff. Will definitely recommend this location and use them again for all my uhaul needsChad B.
I was advised to travel across town in order to rent equipment without an emergency contact. The fact that this indo was needed was not explained prior to me showing to pick up my equipment. I will twice b4 I use Uhaul againCindy B.
El cliente no dejó un comentario.Cornelius P.
El cliente no dejó un comentario.Mark H.
Your drop employees were awesome . I had left 2 items in the truck and I went back and your guy Eric knew exactly who I was and had my items waiting . He had not called me yet because they were extremely busy and I could see he was . I was super impressed he remembered and very very helpful. If I was looking for a employee I would try to hire Eric away from your company in a heartbeat cause that guy and your day manager are both the kind of people to build a business with .Stanley F.
The staff very friendly and professional.CHAD S.
El cliente no dejó un comentario.Matthew R.
El cliente no dejó un comentario.andre B.
El cliente no dejó un comentario.Carlie Q.
Very nice and I accidentally overfilled gas and they gave me a creditMarlene L.
El cliente no dejó un comentario.Ann C.
The truck needed servicing fuel leaked out of the tank when refilling, did not feel safe to drive. I was scared just driving it back to the shop. Thank God my move was only a few blocks from the locationAristeo T.
El cliente no dejó un comentario.Lisa C.
The guys were awesome and answered all of my questions, explained everything to me. They got me in and out there very quick so I could get my move done.Paul D.
Everything was very easy. Thank you!Lydia C.
Very friendly and helpful with answers to their questions. When I came back for something else I needed, it was an in and out experience. His statement was no worries I can just add it to your contract. Great experience with the employees and equipment.JULIAN D.
El cliente no dejó un comentario.Abraham J.
Really nothing my experience was A1 quick, professional, friendly , helpfulStewart G.
El cliente no dejó un comentario.Anna R.
Fantastic and friendly!!JONATHAN H.
None, quick and easy.RICHARD M.
More counter assistance...and attendants. Staff is great and professional...but not enough of them.Pamela B.
El cliente no dejó un comentario.Luciano R.
Again, outstanding customer service. Fast, efficient and friendly. The facility opened at 9:09 Sunday morning. As we arrived to return our rented trailer, we were 10th in a long line of customers. Our representative was SO helpful to direct us where to park, then waited on us again when it was our turn in line. So fast! During the time he was disconnecting our trailer, a homeless person approached from behind him. That person too was treated with kindness and courtesy. They asked the time and day and were answered with promptness and efficiency and treated with respect!!!When you see how your employee treats the less fortunate with dignity, you know you have an outstanding employee!!Bonnie W.
El cliente no dejó un comentario.Denise J.
El cliente no dejó un comentario.Melanie L. | First Impressions
Terrible experience! Got there, said my reservation had been dropped, sent me to another u-haul storage, they said they didn't have anything. Finally had to go with storage outside of u-haul after the second time while my movers were waiting. Extremely disappointedMichele R.
El cliente no dejó un comentario.Michele R.
After three corrections the agent still got my name wrong. it is Karl Houser.Carl H.
Courteous, fast service. When we needed to extend for a day it was easy and there was no complaints or qualms about doing so. Thank you for making a stressful situation a little less stressful!William S.
El cliente no dejó un comentario.Karen H.
Send receipt of item list of what we are charged for I got a receipt of my rental this time around but not for my charges when I was charged over 200 dollarsMonica S.
They was amazing and very helpfulSteven C. | First Impressions
El cliente no dejó un comentario.Dale S.
El cliente no dejó un comentario.Dennis M.
El cliente no dejó un comentario.Dan C.
I have yet to receive my paid bill or voucher via email. All other aspects were very good.Clarence H.
Uhaul website needs to have accurate inventory and when you make a reservation it needs to actually keep a truck reserved for youâ€¦ NOT MAKE ME SWITCH MY RESERVATION SEVEN TIMES IN FOUR DAYS. MOVING IS STRESSFUL ENOUGH!Emily I.
El cliente no dejó un comentario.Philip H.
El cliente no dejó un comentario.Melinda A.
El cliente no dejó un comentario.Josephine A.
El cliente no dejó un comentario.zayvion w. | Overall Experience
El cliente no dejó un comentario.elias R.
El cliente no dejó un comentario.marshall G.
El cliente no dejó un comentario.Paula L.
El cliente no dejó un comentario.Heather K.
El cliente no dejó un comentario.Nicholas C.
Great knowledgeable staffJp G.
El cliente no dejó un comentario.bennie H.
Fast great service! No need for improvement! Much faster than other locations I've used!William C.
El cliente no dejó un comentario.Paula C.
Just keep it upFRED A.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.Troy W.
El cliente no dejó un comentario.Cathryn S.
El cliente no dejó un comentario.Volker R.
El cliente no dejó un comentario.Jakciel L.
Nothing! Gorge took very good care of my needs and anticipated ahead of time. He is very generous and a very kind person!!!Catherine H.
This was a thoroughly positive experience. Uhaul team was quick professional and pleasant. Also the equipment worked even better than I expected Very pleasedRichard J.
El cliente no dejó un comentario.patricia R.
Everything satisfactionjoseph G.
El cliente no dejó un comentario.SAM C.
Have more locations for drop offs!! People working there were fabulous!!jessie N.
We have used this location 2 times and have been pleased both!Chris Y.
The service was greatBryon N.
El cliente no dejó un comentario.Jake P.
Very helpful getting me setup and out on the road quickly.Lauren G.
El cliente no dejó un comentario.Toni H.
El cliente no dejó un comentario.Michael E.
Good people at this place and excellent service.ALEJANDRO P.
I was lucky to have the owner. He was a very kind man. I appreciate the care he took when receiving the truck and he was super fast. He is a wonderful face for your business.Sheri N.
El cliente no dejó un comentario.CHARLES G.
Just let the agents know that they don't weigh on the propertyLaShannon G.
I was very satisfied and the price was very reasonable less than expectedOscar T.
Very accommodating and great customer service.kirt G.
Outstanding guys to work with. I never have to wait like the other places. I think the workers are the owners and it makes a difference.Kevin M.
El cliente no dejó un comentario.Ivan L.
El cliente no dejó un comentario.Courtney T.
El cliente no dejó un comentario.DAVID O.
I'm a regular customer; I enjoy the professionalism, friendly service every time Uhaul is needed. ¡Gracias!Cynthia M.
El cliente no dejó un comentario.Cailin O.
My receipt was wrong,I got charged extra.Dontai L.
El cliente no dejó un comentario.anthony N.
El cliente no dejó un comentario.Mara H. | Overall Experience
Ivan was exceptional! Quick. Thorough. Whomever booked my initial reservation online did Not reserve my free month of self storage as she claimed she had. Resulting in no storage availability for me. Luckily my stuff fit into my temporary housings garage. Otherwise, this could have been a big problem.DEBORAH A.
Awesome experience. Both Gentleman assisted us in hitch and wiring issues. They went above and beyond to ensure our trailer functioned safely.Todd C.
Beverage vending machine and public restroomsCHARLES W.
Horatio was a great help, he was professional along with friendly and helped with this extremely stressful move. The storage unit I rented was clean and just the right size. Gracias.Michaele C.
El cliente no dejó un comentario.Nicole H.
El cliente no dejó un comentario.KAREN L.
El cliente no dejó un comentario.Spencer C.
My representative was great; in and out quick; courteous and efficient. The second representative helping a different customer while I was being helped accused his customer of giving him fake phone number for a secondary contact. I heard no reason why he should of done this. We were the first customers of the day and based on my observation this Rep did not want to be at work and started his day angry. Poor behavior that should have been handled betterMatthew L.
Not really sure, I've been there twice in 2 weeks and everything seemed to work pretty smooth.Robert W.
Excellent customer serviceRose B.
El cliente no dejó un comentario.LORIN B. | Overall Experience
Thank you so muchlourdes m. | Overall Experience
My unit it looked like someone tried to break inJennifer R. | Overall Experience
Only complaint is the Uhaul online reservation system. I've had troubles in the past. Online said a 5x5 unit was available - which is all I needed. There was no availability bc the reservation made a month ago hadn't moved into the unit yet. So I ended up spending my more $$ to get it o a 5x10. It wasn't ideal but it'll have to work. Very disappointed in the Uhaul brand; could not be more pleased with the guy who helped me.JOSHUA D. | First Impressions
El cliente no dejó un comentario.GLORIA A. | First Impressions
El cliente no dejó un comentario.Beth K. | First Impressions
Unfortunately the staff was great but someone vandalized the main gate, someone damaged 2 of my locks and all of my major tools were stolen...less than $200 yet not surprised as Tucson has allot of crime. This is not a reflection of Uhaul but of TUCSON. I've left AZ because of it.Devorah A. | Overall Experience
El cliente no dejó un comentario.Michelle F. | Overall Experience
El cliente no dejó un comentario.Gregory P. | Overall Experience
El cliente no dejó un comentario.Darrel H. | First Impressions
El cliente no dejó un comentario.Gregory P. | First Impressions
El cliente no dejó un comentario.Kimberly M. | Overall Experience
They were very helpful with getting and returning my storage - they eve provided my gate code when I had forgotten itMarjorie L. | Overall Experience
El cliente no dejó un comentario.Tiffany L. | Overall Experience
El cliente no dejó un comentario.SAMANTHA B. | Overall Experience
El cliente no dejó un comentario.Kimberly P. | First Impressions
El cliente no dejó un comentario.THOMAS M. | Overall Experience
El cliente no dejó un comentario.Anna J. | Overall Experience
The General Manager at this location helped me. He was excellent! Give that man a raiseCHRISTOPHER L. | Overall Experience
I would definitely use you guys again if I need a storage definitely great group of employeesjose o. | Overall Experience
There was a sign posted for risers that were free for uhaul customers. I inquired about this as I wanted to have done for a mattress in storage. I was told they were no longer available. I would recommend having that removed from the signage at the storage facility if it is not available. Gracias.JULIA N. | First Impressions
El cliente no dejó un comentario.Zachary C. | First Impressions
El cliente no dejó un comentario.LEXA M. | Overall Experience
El cliente no dejó un comentario.carol w. | Overall Experience
El cliente no dejó un comentario.Clifford B. | Overall Experience
El cliente no dejó un comentario.WILLIAM JAMES B. | First Impressions
The staff was great. Especially the store manager!Douglas L. | First Impressions
El cliente no dejó un comentario.crystal s. | Overall Experience
El cliente no dejó un comentario.Andrea E. | Overall Experience
El cliente no dejó un comentario.Louise R. | First Impressions
El cliente no dejó un comentario.Larry N. | Overall Experience
El cliente no dejó un comentario.Devorah A. | First Impressions
El cliente no dejó un comentario.JAVIER L. | Overall Experience
El cliente no dejó un comentario.Brenda N. | First Impressions
I have used UHAUL a number of times for Truck rental and Storage and would not use anyone else. You guys are the Best….Thank you so much again ; )Merilyn S. | Overall Experience
They were very polite and helpful.Jennifer R. | First Impressions
El cliente no dejó un comentario.Ronda C. | Overall Experience
Staff took slow time in closing out my account after speaking with Manager several times informing them that the storage was emptied, and they also attempted to charge me an extra payment because they did not check the storage for cleanliness that according to the Manager had to take place. However they were there when I needed them and at that point in time they were helpfulKizer S. | Overall Experience
El cliente no dejó un comentario.Michael S. | Overall Experience
El cliente no dejó un comentario.patricia m. | First Impressions
El cliente no dejó un comentario.Kevin D. | Overall Experience
El cliente no dejó un comentario.susan j. | Overall Experience
El cliente no dejó un comentario.Larry N. | First Impressions
El cliente no dejó un comentario.JOSEPH O. | First Impressions
El cliente no dejó un comentario.Renita M. | First Impressions
El cliente no dejó un comentario.RUBEN R. | Overall Experience
El cliente no dejó un comentario.Cooper N. | Overall Experience
The best experience that I have ever had. Thanks so much.cOLONDA g. | Overall Experience
El cliente no dejó un comentario.Richard G. | First Impressions
was concerned about the temperature that might be attained inside the storage unit, but that turned out to be ok despite the >100 degree heat wave that was occurring outside. Everything worked out real well and the remote fob was especially convenient.JOSEPH C. | Overall Experience
El cliente no dejó un comentario.Virginia S. | Overall Experience
El cliente no dejó un comentario.aylisha S. | First Impressions
El cliente no dejó un comentario.Macheel R. | Overall Experience
I selected a poor rating not because of the staff at the storage.. But for the website and customer service I received on the phone.. I booked a storage unit that was not available when I arrived.. I ended up with a smaller one that didn't meet my needs..Kevin B. | First Impressions
The address provided online is NOT the address where the units are located. Only a kiosk is available which directs you to the office to complete the paperwork. This made for a back and forth runaround from the office (address provided) to the units & back to the office. It would be beneficial to the customer if it was explained online that you MUST go to the office first, since the office is at a completely different location from the units.lauren C. | First Impressions
Would love to see it be 24/7 access again. Closing at 10pm is NOT convenient.Andrea E. | First Impressions
You really need to at least offer extended hours for an aditional price if need be. A good idea is like a cover charge.... Like, normal hours are from 7 to 10, cover charge for hours 10 t0 2 am is 15 bux. You then have contractual liability in case something happens. I was willing to pay someone 50 bux cash to just let me drop my stuff off. I forgot it was 10pm so i had to throw thr stuff out in the alleyTodd A. | First Impressions
El cliente no dejó un comentario.Steven B. | Overall Experience
El cliente no dejó un comentario.albert a. | Overall Experience
Every thing was good until my unit and 8 others were broken into. The person got in with a access code after hours so it didn't make any sense to me. It wasn't that secure.StephanieLyn M. | Overall Experience
Great peoplemCHARLES P. | First Impressions
After renting the locker, I noticed it was too small, so I had to cancel.Christopher D. | Overall Experience
The reasons for the rating are as follows: 1) The storage unit itself is not on-site. 2) I had to sweep the unit out. 3) I was not given a card to swipe to get out. 4) My code did not work 5) No one on-site to help after hours. Number called still couldn't get help.GWENDOLYN H. | First Impressions
I would use U-Haul again.Fran H. | Overall Experience
El cliente no dejó un comentario.kenneth t. | Overall Experience
El cliente no dejó un comentario.Virginia S. | First Impressions
Very complicated to move out of unit. If you make it so easy to sign up why not make it just as easy to move out? Having to physically go into a location is really not necessary you should have a dropbox for the lockBelinda P. | Overall Experience
El cliente no dejó un comentario.Alison F. | Overall Experience
El cliente no dejó un comentario.Jacqueline G. | Overall Experience
El cliente no dejó un comentario.connie h. | Overall Experience
El cliente no dejó un comentario.Samantha P. | First Impressions
El cliente no dejó un comentario.MARTIN A. | Overall Experience
Customer oriented. Fantastic experience every time I've used them.Jim R. | Overall Experience
Very accommodating and always great to work withNicole P. | Overall Experience
My uhaul was broken into once that they informed me of but also when i had went once it was open alot of things missing . never got a police report or anythingShani K. | Overall Experience
Excellent customer serviceConsuelo M. | Overall Experience
¡Gracias!Rogelio H. | Overall Experience
The gentleman who helped me went above & beyond I much appreciate his help and his courteous service He is a great asset to your organizationManoj R. | First Impressions
El cliente no dejó un comentario.Marion B. | Overall Experience
El cliente no dejó un comentario.gerald w. | First Impressions
El cliente no dejó un comentario.kenneth t. | First Impressions
El cliente no dejó un comentario.MARK T. | Overall Experience
El cliente no dejó un comentario.Graciella F. | Overall Experience
El cliente no dejó un comentario.jamison B. | First Impressions
I made my original reservation online. When I got to the facility using your kiosk was very cumbersome and did not work. When I Call to get assistance I had to repeat everything that I had entered in my online reservation. I was given an access code to enter the property and it did not work. I had to press the call button on the keypad by the gate. He then had to go through another process and give us another code. It seemed very complicated for something that should've been very simple.Belinda P. | First Impressions
El cliente no dejó un comentario.Lucia H. | First Impressions
Love the 24-7 accessJohn C. | Overall Experience
El cliente no dejó un comentario.Bruce J. | First Impressions
The only reason I closed out my storage locker was to consolidate with my finance's u-haul locker for the sake of convenience. Everyone there has been great. Keep up the good work!JAMES D. | Overall Experience
Insurance claim was denied after the gate damaged my vehicle. Major issue for me. Otherwise, everything was fine.Dana C. | Overall Experience
All my stuff got ruined by water leaks.. I understand my renters insurance will cover my losses but it doesn't eliminate the fact that I paid for storage that I now realize I didn't need. I'm giving an excellent because you guys were so kind and took care of me but just a heads up the roofs need to be fixed.. thank goodness my TVs weren't in there....Chandler O. | Overall Experience
Everyone was super helpful and friendlyLogan K. | First Impressions
El cliente no dejó un comentario.william c. | Overall Experience
El cliente no dejó un comentario.Donald B. | Overall Experience
There was one young and extremely disrespectful employee on a power trip that was very rude and unhelpful to this 65 year old man that when another customer blocked my vehicle in your employee expected me to wait while that customer conducted his business. Your employee escalated an already unpleasant situation to a screaming match between him and me. I did not wait to get that employee's name I just wanted to get out of there after being treated like I meant nothing to Uhaul after they got all the money they could expect from me. They were acting like they were too busy getting the next customer's card numbers to be bothered with a prior customer who had already parted with his money.vain s. | Overall Experience
El cliente no dejó un comentario.Lacie B. | Overall Experience
Everyone is always so helpful and eager to helpAnnette P. | First Impressions
Had a great experience!Bailey B. | Overall Experience
El cliente no dejó un comentario.Yosty S. | Overall Experience
El cliente no dejó un comentario.Eric H. | First Impressions
Reservation was wrong for the van pickup location!Ron G. | First Impressions
El cliente no dejó un comentario.cOLONDA g. | First Impressions
Thank you for keeping my stuff safe for the last 5 years, you're appreciated!JILL D. | Overall Experience
El cliente no dejó un comentario.Lourdes L. | Overall Experience
I wish they would bring back 24 hour accessKordell B. | First Impressions
El cliente no dejó un comentario.Earnest C. | Overall Experience
Great people, super helpful and friendlyJim R. | First Impressions
El cliente no dejó un comentario.william c. | First Impressions
Price went up for the unit 4 months into renting. Will definitely look at other storage options in the future.William H. | Overall Experience
El cliente no dejó un comentario.ROY L. | First Impressions
El cliente no dejó un comentario.Hayley S. | Overall Experience
The storage was small as they didn't have the size I needed but I did either it for the time being. The lady staff there was always rude. They were not in the office the times I went. I always had a tag to see management when my storage was paid for. Bathrooms were not available to customers but staff could use them?? Its a good place but I went to another storage company.Paula s. | Overall Experience
El cliente no dejó un comentario.rose s. | First Impressions