The facility was the cleanest storage we have ever seen! The best part was all of the smiling faces when we went there. Jessica was so delightful and helpful. We felt welcome and important which is why we will forever be a U-Haul customer! ¡Gracias!JES H. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Crosstown
Peachtree City, GA 30269
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The box was really hard to open and shut and when our box got to us it had bolts holding it shut. Luckily we had the right tool with us. Other then that your staff is great! And I would definitely go with you again!Jasmine G.
Have used several times always excellent serviceCHARLES H.
Excellent!! Best U-Haul facility ever. In and out in less than 5 minutes.Harry C.
El cliente no dejó un comentario.Juan K.
El cliente no dejó un comentario.jo H.
Great counter and lot help. Have rented here several times and never disappointed.Stephen G.
Have used this location previously and this experience was again positive and uneventful.JACK A.
El cliente no dejó un comentario.BRANDON O.
El cliente no dejó un comentario.JOHN M.
My truck had the check engine light on. Did not know if it needed service or not. Friendly atmosphere. Comfortable trucks.Thomas P.
El cliente no dejó un comentario.Emmett H.
I normally use the card on file and I normally get a call when I have to rent from another location. Neither of these happened in this case which caused me an hour and a half of moving support so I had to pay an additional $150. This experience was terribleWilber H.
I absolutely love going to this location. The staff is awesome and very personable. PApril B.
We had a great experience! Jade was extremely helpful and so nice! The facility and vehicle were very clean! Would recommend this location to anyone needing a uhaul rental.Christopher S.
El cliente no dejó un comentario.David B.
Everyone at this facility went above and beyond to help make a very stressful move, as pleasant as possible. Highly recommend them!john L.
El cliente no dejó un comentario.Jordon P.
The directions to the location needs to be updated in Maps, It absolutely took me to the wrong location. When I called the 800 number, they gave me the wrong address. That was my only complaint. Once I arrived, the experience was absolutely wonderful!!!! Everyone was very polite and professional!!!LENNA D.
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.DANIEL S.
GraciasTimonthy H. | Overall Experience
Trailer had light problem. I was told maintenance would come to fix before departure. Lights COULD NOT be fixed. I was forced to find another trailer. Second trailer was filled with water. My only option...I CLEANED the trailer and departed. Only to find the water was from a hole in the front of the trailer. COMPLETE FAILURE FROM UHAUL.David B.
Great customer service and the truck was in great condition.Ronnie A.
Great customer service and friendly! We are returning customers and always have excellent service!Jennifer W.
El cliente no dejó un comentario.Anthony K. | Overall Experience
El cliente no dejó un comentario.Dixie B.
El cliente no dejó un comentario.ANTHONY K.
I would have a drop box that fits all keys. I dropped van off early but the key didn't fit. So still had to go back the next morningmelissa C.
El cliente no dejó un comentario.ANDRES D.
Jade and staff are great!!Simone G. | First Impressions
El cliente no dejó un comentario.Todd W.
You can't win them alljames P.
El cliente no dejó un comentario.sherley A.
El cliente no dejó un comentario.willie M.
El cliente no dejó un comentario.shaelyne s. | Overall Experience
My original customer service agent was not so good. He just gave me the truck with the keys inside. He didn't go over anything, nor was I told about the links to report condition. The truck had 0% oil life, the driver window was loose and made the truck very loud while driving, the brakes were bad and made the truck shake every time I pressed the brakes, and worst of all, I was given a leaking tire. I told the attendant the tire pressure was low, and he just put air in it. It was not replaced, so I had to end up calling roadside assistance with a flat tire. I would prefer to just use a moving service instead of Uhaul again. I did not enjoy my experience.Britany M.
Make sure the vehicle is actually full of gas. I picked up the truck, it said it was full, I drove 40 total miles and had to put 14 gallons of gas into it to fill it. By my calculations that would mean this truck gets 3 miles to the gallon, which is BS.Jon L.
El cliente no dejó un comentario.Kathy A.
El cliente no dejó un comentario.JORGE O.
Keep up the good workJuan K.
El cliente no dejó un comentario.roberta S.
Great customer service as usualbryan G.
El cliente no dejó un comentario.Jeff W.
El cliente no dejó un comentario.jonathan W.
El cliente no dejó un comentario.Mark M.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.RAMON F.
There was a squeaky brake noise coming from the truck, I told the attendant when I dropped the vehicle off. She was very interested and said she would note that the truck needed service. I am not complaining, simply reporting! Everyone was very friendly and attentive.Donald A.
El cliente no dejó un comentario.Kent J.
El cliente no dejó un comentario.Kevin B.
Employee that received the return was polite and expedited the process.John L.
Service was awesome!steven R.
El cliente no dejó un comentario.matthew B.
First trailer had an inoperative light, second had bald tires, finally found a good one on the third try, but it had not been cleaned out. Had some trash inside.Robert W.
Process was clean and I love the new app system of taking pictures of any dents, scratches equipment that maybe malfunctioning to include pics of any dirty center consoles, floor mats, etc.James M.
The staff was very knowledgeable and friendly.Robert W.
Dont lie on the online website causing me to drive 30 minutes out of my way, each trip....James I.
I picked up equipment from this location before and the employees were more knowledgeable and equipment were more clean and well maintained however, this time I was a little disappointed because the person who was helping me didn't know how to add my husband as an authorized driver, she uploaded his driver's license to the system but not on the contract! on the contract shows my name TWICE as authorized driver! I had to call to get that corrected and I was transferred to a few people before someone is authorized to make that change for me! Lots of dog hairs on the passenger side of the truck! Although I'm la little disappointed this time I would still recommend this location because I had good experience with them before this time!Tiffany W.
Everything worked. The wait wasn't long. I took my vehicle in early to verify that I had the right hitch setup--they were very helpful.Gregory G.
El cliente no dejó un comentario.Christopher A.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.STEVEN O.
Asked for customer service to contact me because the trailer leaked and ruined some of the furniture i hauled and no one called me back. I left my business card with them.Laureen W.
El cliente no dejó un comentario.LARRY W.
They couldn't find filed reservation. Difficulty completing computer entry for rental. Employees hesitant to go out in rain to unhook return. Double billed for the rental. Unable to ascertain appropriate amount for incorrect billing refund for overcharge. Unable to complete appropriate billing refund. Required visit with general manger to correct transaction.Took five instead of two trips to rental center to complete rental and return.John G.
Thanks for all your help!Keith M.
There is notTaeO K.
El cliente no dejó un comentario.CINDY T.
Van had 112000 miles on it, and had some odd noises that weren't confidence inducing, but for a one day job, it did fine.Christopher S.
Staff was so helpful, thank you.William R.
El cliente no dejó un comentario.Edgar S.
El cliente no dejó un comentario.Mitchell A.
SO EXPERIENCE WAS FRUSTRATING. TRUCK BROKE DOWN IN REMOTE AREA OF AL TRAVELING GA to FL. 2 'SENSORS' SEEMED TO HAVE FAILED. THE GOOD NEWS IS ROADSIDE ASSISTANCE WORKS WELL.Mike A.
Lady that checked me in was very nice!Brandon J.
El cliente no dejó un comentario.Ross M.
Nothing keep up the good workCHABON H.
What a difference in both customer service attitude and convenience from my prior experiences with U-Haul! I was pleasantly surprised and pleased with the rental of a 20ft truck that took me across the country and into Canada without any incidents. Highly recommend this location for all your moving needs.Lynda O.
El cliente no dejó un comentario.rebecca H.
The interior of the pickup truck I rented was covered in dog hair. It was nasty.Andy J.
El cliente no dejó un comentario.kenneth G.
Keep up the great work! Ultra clean facility, plenty of assets available for rental and friendly, professional staff!Charles W.
This is hands down the friendliest and most efficient Uhual location I've ever used!Rebecca N.
El cliente no dejó un comentario.Willard C.
El cliente no dejó un comentario.Tracy S.
The staff was friendly and professional and the truck was in good running order.Teila M.
Mechanic/yard an was very helpfulâ€”great attitude, energyKevin K.
El cliente no dejó un comentario.Michael G.
The peachtree city staff was great!! Unlike the online app which was maintained the integrity of the process not providing the customer with the the optimal solution.Mike P.
El cliente no dejó un comentario.Philip R.
I didn't check the bag of furniture pads because it's fluffed up like it's full hanging on the wall but there were no pads in the bag when we went to use them so I was charged for them and there were none there. I hope I get a refund for that. Everything else was excellent the customer service, the truck was clean and the dolly work perfect.Lisa W.
Jade and her staff are awesome!Alberto M.
Jade the manager is excellent with great customer service and lots of good tips on moving.Lisa M.
El cliente no dejó un comentario.CHRIS P.
El cliente no dejó un comentario.marvin M.
El cliente no dejó un comentario.Marvalene C.
I was very pleased with the courteous staff at this location. The truck I rented was nice and clean and very strong. I will continue to go back to them for my truck rental needs in the future.DANIEL S.
Trailer I reserved was not available so I was provided with an enclosed trailer which was not as convenient. Trailer had musty odorReed B.
The 4x7 trailer that we picked up had a bent trailer coupler. It would fit on the trailer ball when connecting but would not release when disconnecting. Every time we wanted to disconnect the trailer from our truck, we would have to pull the trailer ball out of the truck receiver, then the trailer ball could be disengaged from the trailer coupler, then I would have to reinsert the trailer ball back into the truck receiver. Too much work. I had rented the trailer for three day but brought it back the next day after I picked it up.Glenn C.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Jeff B.
El cliente no dejó un comentario.Gregory A.
I was helped by location manager upon arrival to the store. After signing contract,manager showed me to my new unit and also helped me learn how to access building using security keypad for day and night time access. Manager was very helpful and friendly.mike t. | First Impressions
El cliente no dejó un comentario.Donna A. | First Impressions
The in processing and account setup was very easy and painless. Very polite professional staff.- Jackjack P. | First Impressions
El cliente no dejó un comentario.rhonda n. | Overall Experience
Thank you for your service.Timothy A. | Overall Experience
El cliente no dejó un comentario.SHARON P. | Overall Experience
Thank you for the great storage experience, Uhaul. Jade and Ethan always went above and beyond when helping me out!Ian B. | Overall Experience
El cliente no dejó un comentario.Tammie A. | First Impressions
El cliente no dejó un comentario.jordan L. | Overall Experience
Staff goes above and beyond very helpful and would come back to use this facility and recommend it to othersJulia S. | Overall Experience
El cliente no dejó un comentario.frank n. | Overall Experience
I had problems when returning the truck. I was told that they've reserved a storage unit for me on my arrival from Gainsville, FLorida. But on returning, i had to face the reality of an empty promises. So i could say i wasn't too happy with the wholeDavid A. | First Impressions
The staff was amazing!! Very helpful, knowledgeable, kind and answered questions I didn't realize I had! Would recommend this facility 100%!!gwen m. | First Impressions
Friendly employees and a clean facility!Allison D. | Overall Experience
El cliente no dejó un comentario.Clifford P. | First Impressions
Outstanding customer service with extraordinarily clean storage units. Jade and her staff were accommodating, courteous, and responsive to our specific needs. Well done!Thad Q. | First Impressions
I cant say enough good things about the staff and the facility... the staff made a a horrible, long, tiring day ... improve 10 fold.. and i cannot thank them enough for the friendly, helpful, professional service... you actually need a option with more than 5 stars... 🌟 thanks uhaul in peachtree city ga... ill be telling anyone in need of your service that yall are the only place to go.kelley m. | First Impressions
All in all the place was nice to use and store our things but generally the staff was hard to deal with. Lots of people in the office, but most of them weren't ever doing much other than talking to each other.Nathan L. | Overall Experience
Best one I’ve been to yet!Ian C. | Overall Experience
El cliente no dejó un comentario.shawn h. | Overall Experience
The office stay was very knowledgeable and friendly. The facility was very clean.William T. | Overall Experience
El cliente no dejó un comentario.Eligjah l. | First Impressions
El cliente no dejó un comentario.anthony g. | First Impressions
Yes the staff was very helpful. I couldn't find my storage unit so they actually walked me over there so I could find it. Your staff there is awesome above the call of duty!Annette R. | First Impressions
El cliente no dejó un comentario.jackie b. | Overall Experience
El cliente no dejó un comentario.Royal G. | Overall Experience
Jessica is a God send. She went above and beyond assisting me with our storage needs. EXCELLENT!!!stefan a. | Overall Experience
El cliente no dejó un comentario.julianne c. | Overall Experience
Excellent Staff!!!!Kimberly B. | Overall Experience
El cliente no dejó un comentario.ALICE G. | Overall Experience
The online check-in wouldn’t recognize my location and which complicated the ease of a seamless online experience.Tramassa M. | Overall Experience
Jade and her staff were easy to work with and very friendly.MIke M. | First Impressions
Extraordinario servicio al clienteDonny W. | First Impressions
El cliente no dejó un comentario.John B. | First Impressions
El cliente no dejó un comentario.MILO A. | Overall Experience
El cliente no dejó un comentario.Blair S. | Overall Experience
The staff was friendly and helpful. Adhan was superb in his customer service and walked me through everything, gave me tips, and showed me the easiest way to my storage unit. The entire facility was clean inside and out. I am very impressed with this UHaul storage facility!Wendy K. | First Impressions
Thank you to the staff for helping me keep my unit secure and for always being so helpful with all my questions! A big thank you to Jade!kelly h. | Overall Experience
El cliente no dejó un comentario.sandra l. | First Impressions
El cliente no dejó un comentario.Thad Q. | Overall Experience
El cliente no dejó un comentario.John D. | Overall Experience
Awesome service thanksTABITHA Y. | Overall Experience
I had a great experience here for the last 20 months. I always saw staff walking around, cleaning and checking in on things. Everyone was always friendly and asked if I needed anything. If I ever need space again, I will be back.alex s. | Overall Experience
El cliente no dejó un comentario.BETTY K. | First Impressions
Very nice place and very nice peoplewayne c. | Overall Experience
Jade is amazing Her staff is beyond incrediblerobert s. | Overall Experience
great serviceThomas A. | Overall Experience
This is the cleanest storage facility I've ever rented. (I've had several over the past 15 years)Norman G. | Online Move In
Good experienceWhitney S. | Overall Experience
I am really pleased with the place and the security.joseph m. | First Impressions
El cliente no dejó un comentario.pamela b. | Overall Experience
El cliente no dejó un comentario.Richard G. | First Impressions
El cliente no dejó un comentario.ASHLEY T. | First Impressions
This was probably the easiest storage unit to deal with. The way they have the layout and carts available to you allowed a smooth process. I was impressed.Anna M. | Online Move In
The Crosstown Uhaul facility is extremely clean & easy to access. Staff is friendly, knowledgeable, professional & very helpful. They went out of their way to be sure our move-in experience was as easy as possible. I would highly recommend this facility.Gail & N. | Online Move In
Great staff and facilityEmmanuella H. | Overall Experience
Too much money for little storage area and the access hours can be inconvenient. I paid my storage online and had friends help with extra vehicles come to remove my belongings from storage only to find out (after office hours) that the extra lock on my storage had not been removed, had to send my help away and ended up paying two extra months over $300.00 because of it? Overall these reasons made it an unsatisfactory experience.Stuart I. | Overall Experience
El cliente no dejó un comentario.Anthony K. | First Impressions
El cliente no dejó un comentario.Tracy T. | Overall Experience
El cliente no dejó un comentario.jeff A. | Overall Experience
Everyone was very nicecherly w. | First Impressions
El cliente no dejó un comentario.Natasha W. | Overall Experience
What can I say this is the best facility in my county everyone’s friendly and every visit is full of laughter and what more can you askrobert s. | First Impressions
Easy process with no complaints.Fredrick B. | Online Move In
Always great service. Thank you all very muchPeter B. | First Impressions
El cliente no dejó un comentario.Anita G. | Overall Experience
The elevator door closes too fast, making a difficult job more difficult. You closed the garage bay door and made me have to maneuver a 15 foot truck around to get it out. And the phone wasn't answered by a real person when I called for help. You have an automated mess. Humans are moving.Nate M. | First Impressions
All perfect.ryan s. | First Impressions
The young lady on Sunday 10/31/ 2021 AM was greatJason C. | Online Move In
El cliente no dejó un comentario.KEVIN W. | First Impressions
Great experience everAlexis S. | First Impressions
Excellent staff they go above and beyond to make your storage experience great!Judith H. | Overall Experience
El cliente no dejó un comentario.jackie e. | Overall Experience
El cliente no dejó un comentario.Cathy V. | First Impressions
El cliente no dejó un comentario.Kyerra A. | Overall Experience
El cliente no dejó un comentario.FARZAD T. | Overall Experience
Jade and the entire staff that I had interaction with were always so friendly and helpful!!! It was always a pleasure dealing with them donna g. | Overall Experience
Always very helpful! A+++Larry W. | Overall Experience
I really liked the people there they where so helpful. They where all so friendly. The GM called another store to get my money back from the southlake store because I couldn't use a 5*10 and they didn't give me my first month free.thatitus f. | First Impressions
El cliente no dejó un comentario.sandra l. | Overall Experience
El cliente no dejó un comentario.ERICA H. | First Impressions
Reserved a unit on line for later in the month only to learn from the local facility that the unit had already been rented and wasn't available any longer. What good is a reservation if it's not honored? Fortunately, I found out about this early enough when I called to ask a simple question and was able to snag another unit. The whole reservation experience was very disappointing.MARK L. | First Impressions
Amazing people working there!Jerson M. | Overall Experience
Facility is very clean and staff is amazing.erika j. | First Impressions
Fantastic staff and facility. I feel secure knowing my property is safe there and the staff was really amazing. Thanks for everything!!!ryan p. | First Impressions
El cliente no dejó un comentario.Stephan K. | Overall Experience
El cliente no dejó un comentario.Sharon C. | Overall Experience
One of the best maintained storage facility I’ve dealt with.ben c. | Overall Experience
Awesome and helpful team that accommodate all my storage needs professionally. Terin is awesome!Jerson M. | First Impressions
El cliente no dejó un comentario.John L. | First Impressions
A very clean, well-lit facility. Love the covered loading/unloading dock, to which I was able to easily back up and step in and out of the truck. A very good experience!Tracy T. | Online Move In
the manager of the facility, Jade was very professional and provided exceptional service to usayanna k. | Overall Experience
El cliente no dejó un comentario.dama h. | First Impressions
Excelentejoyce b. | First Impressions
Just what we needed. Very nice staff.RANDY F. | Overall Experience
El cliente no dejó un comentario.MarQuise R. | Overall Experience
The guy that helping me with my reservation was stand off & short. Not helpful at all. I had to ask another employee about the alarm for the unit. When I came back the next day to place more I unit I saw the sign about alarm. Went inside to get a card as the other other employee said. The 1st guy was there & still had a crappy attitude, I had to ask about exactly how to use the card alarm thing. With an attitude he told me.CHRISTINA T. | First Impressions
Adhan was exceptional and very patient! A great employee!!!!David W. | First Impressions
Many of your locations are excellent, but this one rises above the others that I have visited. This staff is entirely professional, helpful, and very courteous. I couldn't ask for a more pleasant experience.Ray M. | First Impressions
El cliente no dejó un comentario.Christina N. | First Impressions
We really appreciated the guys who assisted us with removing a lock. They got it done and even worked overtime... We were impressed!Vonya H. | Overall Experience
Great facilities with easy accessjennifer w. | Overall Experience
El cliente no dejó un comentario.rob m. | First Impressions
Better than expected. Great service!Nathan P. | First Impressions
I have used this facility several times. The staff is the best! They go out of their way to assist you and make sure your move is a positive and stress free experience. I have made many local and one-way moves, and I can say without hesitation, this location exceeds expectations. Thank you so much.Walter C. | Overall Experience
The staff was awesomeJames J. | Overall Experience
Excellent customer service and the loading dock was awesomeGeorge B. | First Impressions
Moving in was so easy. The provided carts allowed me to take only 2 trips to move everything on. The employees at the Peachtree City Crosstown location are amazing and so helpful.Meghan J. | Online Move In
I was not completely comfortable with my check-in process. After experiencing a minor hurdle, Jade, the site manager, made sure we received excellent service. Much appreciated!ayanna k. | First Impressions
El cliente no dejó un comentario.RAYMOND S. | Overall Experience
Great serviceMike O. | Overall Experience
Tyra was very helpful and courteous. She made sure I knew everything I needed to know about renting a unit at this facility. She's awesome!Allison D. | First Impressions
El cliente no dejó un comentario.Chris T. | Overall Experience
Jade was so helpful and friendly! Such a pleasant experience!!!donna g. | First Impressions
El cliente no dejó un comentario.linda v. | First Impressions