El cliente no dejó un comentario.Dewey P.
Customer Reviews for U-Haul Moving & Storage at Crosstown
Peachtree City, GA 30269
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
There was a bit of a delay, them we got switched to a bigger truck due to lack of availability of our truck, but that one was filthy, so we ended up being switched to yey a third truck. This one worked out. Everything else about the drive was fine. The check in process was a but lengthy but otherwise it seems to have been successful.Sue B.
El cliente no dejó un comentario.jason G.
El cliente no dejó un comentario.JOSEPH K.
El cliente no dejó un comentario.Ward C. | Overall Experience
I walk in the door a few days ago and a customer who was the only person in front of me was being helped Apparently he had been there a while he got mad and ended up walking out a few minutes after I arrived The two women behind the counter one covered in home made tattoos wearing inappropriate very short shorts and another lady eating at the counter where customers make reservations and buy material. The desk had slices of cheese 燎 laying all over the counter and a container of salad with food all over on the desk not inside containers .. after a few minutes of not being able to help me they started arguing about who had cigarettes then one woman says to the other I'm a broke ass mother f***er. After 20 minutes of listening to trashy discussions seeing food all over the place and then finally one of these women saying to â€œdudeâ€ your card is no good I mean my bad sir your card is no good I asked for my card and left. Hands down the most trashy experience I've ever had in a uhaul â€¦. And as I walked out the door both of them start shouting across the store front yelling â€œ it ain't our fault your card is no goodâ€ Unfortunately for me it's the only uhaul around that has the specific equipment I need otherwise next time I'll find a hertz or something maybe budget who ever is least trashy and doesn't yell at me and call me dudeKarla S.
Customer service was very friendly and courteous. The truck itself was extremely dirty and smelled horribly.Juergen G.
Next time I'll rent during the week to save $.20/ mile!Gregory W.
El cliente no dejó un comentario.Vinay T. | First Impressions
El cliente no dejó un comentario.Douglas G.
Great Customer Service and clean facilityTeila M. | Overall Experience
El cliente no dejó un comentario.Vince D.
El cliente no dejó un comentario.SANDRA B.
El cliente no dejó un comentario.RICARDO M.
The location had very quick service, and the rep was open and transparent about how personal info was being used. When I returned the unit, check in could not have been easier.Mike D.
Very customer friendlyCHRISTINA T. | Overall Experience
El cliente no dejó un comentario.Charles L.
The window on the drivers side was out of the channel. I had to come back to the location to get it fixed. Also, the vehicle has a squeak/squeal when slowed below 15 mph. It needs an overhaul or maybe to be replaced.CHRISTOPHER D.
El cliente no dejó un comentario.Paris P.
The trailer was well maintained but I had to sweep it out before use. Staff was good.Ralph E.
El cliente no dejó un comentario.Raymond R.
excellent facilityJeffery P.
El cliente no dejó un comentario.George V.
El cliente no dejó un comentario.michaele g. | First Impressions
I was disappointed that my account was paid ahead more than 2 weeks into the next month, but U Haul was unwilling to prorate/reimburse that money back onto my credit card when I vacated the two units, leaving both available for rental over time I had already paid for.mary p. | Overall Experience
The truck was pretty worn out, but fairly clean for its age. The windsheild wipers were end of life and hard to drive with.Barton I.
Great 3rd time rental n last 10 mos was always very professional and helpful will definitely come back when needed againCHARLES H.
Very helpful and friendly staff that went above and beyond what is required.BECKY H.
El cliente no dejó un comentario.Amrut M.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.Marc S.
Best customer service I've ever received from Uhaul.Shavon S.
Absolutely nothing! Manager was the greatest guy EVER!!! He was so very nice and his store was huge and in a beautiful location!! Made me feel better when I called as I got lost but he helped me find my way. What a wonderful person!!Sandra C.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Mark T.
El cliente no dejó un comentario.Alan A.
El cliente no dejó un comentario.joan S.
It was difficult to lift the trailer off the hitch since it was so heavy. Overall great experienceJaimi T.
El cliente no dejó un comentario.Harold C.
El cliente no dejó un comentario.kenneth G.
Excellent serviceAlexander L.
El cliente no dejó un comentario.heather G.
My boxes were delivered to the wrong address and sat on someone else's property for several days. I was then told it would take several days to correct the delivery. I insisted on delivery immediately. The staff members I spoke to were very kind, however it was clear that the upper management was not organized, did not empower their front line workers and were not paying attention to detail. I was not offered a discount or partial refund, nor did anyone in upper management contact me with an apology. The delivery staff was wonderful, apologetic and kind as was the site management. Upper management owes me a check and a phone call of apology. I can be reached at firstname.lastname@example.org or 404-934-6873.Cassie F.
Easy Peasy!Brandon M.
After processing the rental in the u-haul office, the rental van was brought to the front and I got in and drove off. I then realized there was no rental paperwork in the van and the fuel gauge was not showing completely full. I was on a tight schedule so I continued on. Before returning the van, I stopped for fuel, adding about 4 gallons which should have been much more than I could have used in the 56 miles total that I drove the van. However, when I received my bill receipt I noticed that I was erroneously charged by u-haul for additional fuel. I brought this matter to u-hauls attention and I'm still awaiting satisfaction.Maren J.
El cliente no dejó un comentario.Jamie R.
Matthew and Alex were amazing!! They made my experience so great after a hard day of traveling. Please give the a raise they deserve it!Kristy W. | First Impressions
El cliente no dejó un comentario.COLIN M.
El cliente no dejó un comentario.CHARLES S.
El cliente no dejó un comentario.David G. | First Impressions
El cliente no dejó un comentario.ARMANDO C.
They were extremely friendly, polite and efficient. Great experience!Cassandra M.
El cliente no dejó un comentario.Ricardo S.
Incredibly friendly, efficient, and pleasant experience.Elizabeth K.
Truck ran great all accessories worked great the steering had no shake or shimmingDavid K.
El cliente no dejó un comentario.SANDRA B. | Online Move In
Stop stealing from customersJosh C.
Amazing men workingAlexis H.
El cliente no dejó un comentario.Ben S.
El cliente no dejó un comentario.Ben S.
The Gentleman who checked me in was super friendly and professional and the storage unit was very clean. Also, another Gentleman as kind enough to walk me to my storage to show me where it was. Thank You.Karla T. | First Impressions
El cliente no dejó un comentario.Barbara S.
Need tie down clips in truck and follow up text needs to start with "returning vehicle", not "Thanks for using.." sounds like a junk text.James N.
El cliente no dejó un comentario.Gwenn N.
El cliente no dejó un comentario.Justine K.
El cliente no dejó un comentario.Oakley A. | Overall Experience
Great locationScott M.
Update directions on google. It kept telling me to make a u-turn.Nancy G.
Fastest return service I've ever experienced. I was there less than one minute, and someone had already disconnected the trailer I rented and said they would close out my rental and send me an email. Not to mention there was a guest ahead of me being taken care of as well by the same person and they received the same treatment. Great job UHAUL!!Dunnell A.
El cliente no dejó un comentario.Ron F. | Overall Experience
El cliente no dejó un comentario.RONALD A.
Very pleasant experience and we will use againTony M. | Overall Experience
El cliente no dejó un comentario.James R.
El cliente no dejó un comentario.Andy J.
Storage service is top notch and associates are friendly and helpful. Uhaul Corporate needs to fix the computer problems with the billing system. Over the past 6 months, my automatic monthly payments which are sent 3 weeks prior to the monthly due dates are not being processed in a timely manner. On three occasions I received erroneous delinquency notices. Fortunately, each incident was satisfactorily resolved but I should not have had to take any action to begin with.LEIGH B. | First Impressions
El cliente no dejó un comentario.SHALONDA D. | First Impressions
Very helpful guys!!Mark G.
El cliente no dejó un comentario.NILMAR P.
El cliente no dejó un comentario.STEVEN D. | Overall Experience
El cliente no dejó un comentario.Tim T.
El cliente no dejó un comentario.Barry P.
It is OK compare to Maryville location.sanjay P.
Online states i could have got queen mattress protectors for $4.99. Also online it offered moving helpers to add to cart. None of this was true when i went to your location. I had to pay instore $7.99 for mattress protectors and had to hire on my own moving helpers. It worked out in the end, but i feel unnecessary because of incorrect online offerings..BARBARA M.
I also used other dealers and they were very poorJames P.
El cliente no dejó un comentario.Dexter R.
This is an amazing facility, which made the return super quick and easy.Scott M.
Ms. Jada was so very helpful and understanding when helping me return my truck. She went above and beyond to insure I was satisfied. She is an asset to your company and this is just a small recognition for her knowledge and competence she shows to her clients!Patricia A S.
El cliente no dejó un comentario.Kevin S.
Wow! is all I can say. I had a situation and the recommendation from one location to the main office in the area was a perfect choice for me. The service was great and I got it all done in one day! Thanks U-Haul.Daniel F.
El cliente no dejó un comentario.Justin B.
Google maps needs to update as it led us 5 miles awayChristine S.
El cliente no dejó un comentario.Mary H. | Online Move In
Awesome place!tim b. | Overall Experience
Dixie was amazing!! She explicitly went through how to check into the facility and showed the area where to load and unload my belongings.yolanda b. | First Impressions
Closed early.Gary D.
El cliente no dejó un comentario.gene E.
El cliente no dejó un comentario.Daniel H.
The facility was the cleanest storage we have ever seen! The best part was all of the smiling faces when we went there. Jessica was so delightful and helpful. We felt welcome and important which is why we will forever be a U-Haul customer! ¡Gracias!JES H. | Overall Experience
The box was really hard to open and shut and when our box got to us it had bolts holding it shut. Luckily we had the right tool with us. Other then that your staff is great! And I would definitely go with you again!Jasmine G.
Have used several times always excellent serviceCHARLES H.
Excellent!! Best U-Haul facility ever. In and out in less than 5 minutes.Harry C.
El cliente no dejó un comentario.Juan K.
El cliente no dejó un comentario.jo H.
Great counter and lot help. Have rented here several times and never disappointed.Stephen G.
Have used this location previously and this experience was again positive and uneventful.JACK A.
El cliente no dejó un comentario.BRANDON O.
El cliente no dejó un comentario.JOHN M.
My truck had the check engine light on. Did not know if it needed service or not. Friendly atmosphere. Comfortable trucks.Thomas P.
El cliente no dejó un comentario.Emmett H.
I normally use the card on file and I normally get a call when I have to rent from another location. Neither of these happened in this case which caused me an hour and a half of moving support so I had to pay an additional $150. This experience was terribleWilber H.
I absolutely love going to this location. The staff is awesome and very personable. PApril B.
We had a great experience! Jade was extremely helpful and so nice! The facility and vehicle were very clean! Would recommend this location to anyone needing a uhaul rental.Christopher S.
El cliente no dejó un comentario.David B.
Everyone at this facility went above and beyond to help make a very stressful move, as pleasant as possible. Highly recommend them!john L.
El cliente no dejó un comentario.Jordon P.
The directions to the location needs to be updated in Maps, It absolutely took me to the wrong location. When I called the 800 number, they gave me the wrong address. That was my only complaint. Once I arrived, the experience was absolutely wonderful!!!! Everyone was very polite and professional!!!LENNA D.
El cliente no dejó un comentario.John E.
El cliente no dejó un comentario.DANIEL S.
GraciasTimonthy H. | Overall Experience
Trailer had light problem. I was told maintenance would come to fix before departure. Lights COULD NOT be fixed. I was forced to find another trailer. Second trailer was filled with water. My only option...I CLEANED the trailer and departed. Only to find the water was from a hole in the front of the trailer. COMPLETE FAILURE FROM UHAUL.David B.
El cliente no dejó un comentario.Anthony K. | Overall Experience
Jade and staff are great!!Simone G. | First Impressions
El cliente no dejó un comentario.shaelyne s. | Overall Experience
I was helped by location manager upon arrival to the store. After signing contract,manager showed me to my new unit and also helped me learn how to access building using security keypad for day and night time access. Manager was very helpful and friendly.mike t. | First Impressions
El cliente no dejó un comentario.Donna A. | First Impressions
The in processing and account setup was very easy and painless. Very polite professional staff.- Jackjack P. | First Impressions
El cliente no dejó un comentario.rhonda n. | Overall Experience
Thank you for your service.Timothy A. | Overall Experience
El cliente no dejó un comentario.SHARON P. | Overall Experience
Thank you for the great storage experience, Uhaul. Jade and Ethan always went above and beyond when helping me out!Ian B. | Overall Experience
El cliente no dejó un comentario.Tammie A. | First Impressions
El cliente no dejó un comentario.jordan L. | Overall Experience
Staff goes above and beyond very helpful and would come back to use this facility and recommend it to othersJulia S. | Overall Experience
El cliente no dejó un comentario.frank n. | Overall Experience
I had problems when returning the truck. I was told that they've reserved a storage unit for me on my arrival from Gainsville, FLorida. But on returning, i had to face the reality of an empty promises. So i could say i wasn't too happy with the wholeDavid A. | First Impressions
The staff was amazing!! Very helpful, knowledgeable, kind and answered questions I didn't realize I had! Would recommend this facility 100%!!gwen m. | First Impressions
Friendly employees and a clean facility!Allison D. | Overall Experience
El cliente no dejó un comentario.Clifford P. | First Impressions
Outstanding customer service with extraordinarily clean storage units. Jade and her staff were accommodating, courteous, and responsive to our specific needs. Well done!Thad Q. | First Impressions
I cant say enough good things about the staff and the facility... the staff made a a horrible, long, tiring day ... improve 10 fold.. and i cannot thank them enough for the friendly, helpful, professional service... you actually need a option with more than 5 stars... 🌟 thanks uhaul in peachtree city ga... ill be telling anyone in need of your service that yall are the only place to go.kelley m. | First Impressions
All in all the place was nice to use and store our things but generally the staff was hard to deal with. Lots of people in the office, but most of them weren't ever doing much other than talking to each other.Nathan L. | Overall Experience
Best one I’ve been to yet!Ian C. | Overall Experience
El cliente no dejó un comentario.shawn h. | Overall Experience
The office stay was very knowledgeable and friendly. The facility was very clean.William T. | Overall Experience
El cliente no dejó un comentario.Eligjah l. | First Impressions
El cliente no dejó un comentario.anthony g. | First Impressions
Yes the staff was very helpful. I couldn't find my storage unit so they actually walked me over there so I could find it. Your staff there is awesome above the call of duty!Annette R. | First Impressions
El cliente no dejó un comentario.jackie b. | Overall Experience
El cliente no dejó un comentario.Royal G. | Overall Experience
Jessica is a God send. She went above and beyond assisting me with our storage needs. EXCELLENT!!!stefan a. | Overall Experience
El cliente no dejó un comentario.julianne c. | Overall Experience
Excellent Staff!!!!Kimberly B. | Overall Experience
El cliente no dejó un comentario.ALICE G. | Overall Experience
The online check-in wouldn’t recognize my location and which complicated the ease of a seamless online experience.Tramassa M. | Overall Experience
Jade and her staff were easy to work with and very friendly.MIke M. | First Impressions
Extraordinario servicio al clienteDonny W. | First Impressions
El cliente no dejó un comentario.John B. | First Impressions
El cliente no dejó un comentario.MILO A. | Overall Experience
El cliente no dejó un comentario.Blair S. | Overall Experience
The staff was friendly and helpful. Adhan was superb in his customer service and walked me through everything, gave me tips, and showed me the easiest way to my storage unit. The entire facility was clean inside and out. I am very impressed with this UHaul storage facility!Wendy K. | First Impressions
Thank you to the staff for helping me keep my unit secure and for always being so helpful with all my questions! A big thank you to Jade!kelly h. | Overall Experience
El cliente no dejó un comentario.sandra l. | First Impressions
El cliente no dejó un comentario.Thad Q. | Overall Experience
El cliente no dejó un comentario.John D. | Overall Experience
Awesome service thanksTABITHA Y. | Overall Experience
I had a great experience here for the last 20 months. I always saw staff walking around, cleaning and checking in on things. Everyone was always friendly and asked if I needed anything. If I ever need space again, I will be back.alex s. | Overall Experience
El cliente no dejó un comentario.BETTY K. | First Impressions
Very nice place and very nice peoplewayne c. | Overall Experience
Jade is amazing Her staff is beyond incrediblerobert s. | Overall Experience
great serviceThomas A. | Overall Experience
This is the cleanest storage facility I've ever rented. (I've had several over the past 15 years)Norman G. | Online Move In
Good experienceWhitney S. | Overall Experience
I am really pleased with the place and the security.joseph m. | First Impressions
El cliente no dejó un comentario.pamela b. | Overall Experience
El cliente no dejó un comentario.Richard G. | First Impressions
El cliente no dejó un comentario.ASHLEY T. | First Impressions
This was probably the easiest storage unit to deal with. The way they have the layout and carts available to you allowed a smooth process. I was impressed.Anna M. | Online Move In
The Crosstown Uhaul facility is extremely clean & easy to access. Staff is friendly, knowledgeable, professional & very helpful. They went out of their way to be sure our move-in experience was as easy as possible. I would highly recommend this facility.Gail & N. | Online Move In
Great staff and facilityEmmanuella H. | Overall Experience
Too much money for little storage area and the access hours can be inconvenient. I paid my storage online and had friends help with extra vehicles come to remove my belongings from storage only to find out (after office hours) that the extra lock on my storage had not been removed, had to send my help away and ended up paying two extra months over $300.00 because of it? Overall these reasons made it an unsatisfactory experience.Stuart I. | Overall Experience
El cliente no dejó un comentario.Anthony K. | First Impressions
El cliente no dejó un comentario.Tracy T. | Overall Experience
El cliente no dejó un comentario.jeff A. | Overall Experience
Everyone was very nicecherly w. | First Impressions
El cliente no dejó un comentario.Natasha W. | Overall Experience
What can I say this is the best facility in my county everyone’s friendly and every visit is full of laughter and what more can you askrobert s. | First Impressions
Easy process with no complaints.Fredrick B. | Online Move In
Always great service. Thank you all very muchPeter B. | First Impressions
El cliente no dejó un comentario.Anita G. | Overall Experience
The elevator door closes too fast, making a difficult job more difficult. You closed the garage bay door and made me have to maneuver a 15 foot truck around to get it out. And the phone wasn't answered by a real person when I called for help. You have an automated mess. Humans are moving.Nate M. | First Impressions
All perfect.ryan s. | First Impressions
The young lady on Sunday 10/31/ 2021 AM was greatJason C. | Online Move In
El cliente no dejó un comentario.KEVIN W. | First Impressions
Great experience everAlexis S. | First Impressions
Excellent staff they go above and beyond to make your storage experience great!Judith H. | Overall Experience
El cliente no dejó un comentario.jackie e. | Overall Experience
El cliente no dejó un comentario.Cathy V. | First Impressions
El cliente no dejó un comentario.Kyerra A. | Overall Experience
El cliente no dejó un comentario.FARZAD T. | Overall Experience
Jade and the entire staff that I had interaction with were always so friendly and helpful!!! It was always a pleasure dealing with them donna g. | Overall Experience
Always very helpful! A+++Larry W. | Overall Experience
I really liked the people there they where so helpful. They where all so friendly. The GM called another store to get my money back from the southlake store because I couldn't use a 5*10 and they didn't give me my first month free.thatitus f. | First Impressions
El cliente no dejó un comentario.sandra l. | Overall Experience
El cliente no dejó un comentario.ERICA H. | First Impressions
Reserved a unit on line for later in the month only to learn from the local facility that the unit had already been rented and wasn't available any longer. What good is a reservation if it's not honored? Fortunately, I found out about this early enough when I called to ask a simple question and was able to snag another unit. The whole reservation experience was very disappointing.MARK L. | First Impressions
Amazing people working there!Jerson M. | Overall Experience
Facility is very clean and staff is amazing.erika j. | First Impressions
Fantastic staff and facility. I feel secure knowing my property is safe there and the staff was really amazing. Thanks for everything!!!ryan p. | First Impressions
El cliente no dejó un comentario.Stephan K. | Overall Experience
El cliente no dejó un comentario.Sharon C. | Overall Experience
One of the best maintained storage facility I’ve dealt with.ben c. | Overall Experience
Awesome and helpful team that accommodate all my storage needs professionally. Terin is awesome!Jerson M. | First Impressions
El cliente no dejó un comentario.John L. | First Impressions
A very clean, well-lit facility. Love the covered loading/unloading dock, to which I was able to easily back up and step in and out of the truck. A very good experience!Tracy T. | Online Move In
the manager of the facility, Jade was very professional and provided exceptional service to usayanna k. | Overall Experience
El cliente no dejó un comentario.dama h. | First Impressions
Excelentejoyce b. | First Impressions
Just what we needed. Very nice staff.RANDY F. | Overall Experience
El cliente no dejó un comentario.MarQuise R. | Overall Experience