Customer Reviews for U-Haul Moving & Storage at Crosstown

2,747 comentarios

375 Hwy 74 S   Peachtree City, GA 30269

(678) 619-3056

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(678) 619-3056

375 Hwy 74 S
Peachtree City, GA 30269

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT J. 
Clasificación:
4.0

I had made arrangements to rent a pickup truck. The truck was present but not available. I was able to rent a cargo truck instead.

FRANCOIS B. 
Clasificación:
4.0

Great lady who fixed me right up!

FARRELL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FARZAD T.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work!

Martin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmanuella H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL W. 
Clasificación:
5.0

Jade and the entire staff that I had interaction with were always so friendly and helpful!!! It was always a pleasure dealing with them 

donna g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD W. 
Clasificación:
5.0

Service and equipment surpassed my expectations, i am pleased to say. I did find the on-line reservations process difficult. I had to make multiple attempts to "register" my drivers license, then had difficulty in validating my vehicle's towing capacities. To the extent that I visited the site the day prior to rental to validate the equipment, whereupon your agent said "everything's good". Still unssure as to what transpired.

Grady D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALVIN M. 
Clasificación:
5.0

Keep doing what you are doing the service is great! One of the workers went over and beyond to return my Bible which I had unknowingly left in the truck. I got a call over a month after returning the truck that my Bible had been found. She saw it in the lost items and searched the Bible until she could find something to identify the owner of the Bible. I was completely taken by surprise to receive the call that my Bible had been left on the Uhaul truck. I had no idea that I had lost my Bible, thinking I had packed it and had not found the box it was in. Thank you so much! After moving across country I would have been devastated to have lost this precious item. Uhaul has always been there for me but the Peachtree Uhaul has a special place in my heart. Not just for returning my lost item but from how attentive they are to the customer.

Yolanda D. 
Clasificación:
5.0

Always very helpful! A+++

Larry W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS B. 
Clasificación:
5.0

I really liked the people there they where so helpful. They where all so friendly. The GM called another store to get my money back from the southlake store because I couldn't use a 5*10 and they didn't give me my first month free.

thatitus f.  |  First Impressions 
Clasificación:
4.0

I was not checked back in when I returned the trailer. Got a call the next day asking where it was. Should have gotten a paper receipt. The guy checking me in was over his head in work. Hire more helpers. The credit card reader has never worked here

Joe F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARRYL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

sandra l.  |  Overall Experience 
Clasificación:
1.0

U Boxes arrived a week later, I spent a lot of hours waiting on hold, calling everyday to get each time a different story about the status of my shipment. Just when I thought the nightmare was over. Uhaul is charging me for each cointainer a “monthly rent!!!! When the cointainers arrived and I returned them next day. I've never used the storage. I'm beyond shock with the service and the lack of empathy from the people that work in this company. Still waiting on my refund and praying they won't charge me again next month

Scarlett R. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas J. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKLIN T. 
Clasificación:
5.0

Quick and easy drop off. Rep came out immediately to assist.

Courtland B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERICA H.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

DARRYL D. 
Clasificación:
5.0

Best uhaul experience I have had.. very impressed

CHARLES B. 
Clasificación:
5.0

Returning the trailer was quick and easy, and they guided me while backing the trailer in. I let them know about the break light not working a d they noted it so I wouldn't be held responsible.

Steven F. 
Clasificación:
3.0

Reserved a unit on line for later in the month only to learn from the local facility that the unit had already been rented and wasn't available any longer. What good is a reservation if it's not honored? Fortunately, I found out about this early enough when I called to ask a simple question and was able to snag another unit. The whole reservation experience was very disappointing.

MARK L.  |  First Impressions 
Clasificación:
5.0

Troy was super helpful and did a great hitch install!

Joseph B. 
Clasificación:
3.0

Ms Sheila, the U-Box driver is AWESOME! She placed the boxes in the most convenient way for us to load and unload all of my household goods. She's one of the kindest people I have ever met. Ms. Sheila is truly an asset to your company! Also the gentleman at the desk of Crosstown was very helpful with assisting me in obtaining a storage unit!

L. W. 
Clasificación:
3.0

The first location was 40 minute ride away and when we got there their was no equipment. This location first attempted to give me a truck with no bumper. The bumper was inside the vehicle so that means equipment is assigned without inspection. I'm still waiting for the $100.00 credit to the rental price.

Cheo W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William H. 
Clasificación:
5.0

Easy return.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICE B. 
Clasificación:
5.0

Amazing people working there!

Jerson M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JERSON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY F. 
Clasificación:
5.0

Outstanding service.

Michael F. 
Clasificación:
5.0

Facility is very clean and staff is amazing.

erika j.  |  First Impressions 
Clasificación:
5.0

Outstanding service!!!

Richard C. 
Clasificación:
5.0

Fantastic staff and facility. I feel secure knowing my property is safe there and the staff was really amazing. Thanks for everything!!!

ryan p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephan K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

You have the BEST employees - friendly, knowledgeable and VERY helpful!

Anne M. 
Clasificación:
5.0

Nothing. Service is excellent!

ANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael N. 
Clasificación:
5.0

One of the best maintained storage facility I’ve dealt with.

ben c.  |  Overall Experience 
Clasificación:
4.0

N/C

Ryan E. 
Clasificación:
1.0

Make sure trucks are operating properly.

Janet L. 
Clasificación:
5.0

All the employees were professional and polite.

ERICA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward B. 
Clasificación:
5.0

El cliente no dejó un comentario.

rose mary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL W. 
Clasificación:
5.0

Awesome and helpful team that accommodate all my storage needs professionally. Terin is awesome!

Jerson M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM V. 
Clasificación:
5.0

Good team. Thanks

John S. 
Clasificación:
5.0

Service was fast, friendly and complete. Was able to pick up my trailer and be on my way within 5 mins.

Kevin K. 
Clasificación:
3.0

The employee (nice young lady) was overwhelmed by trying to run the whole office by herself. A customer had abandoned a enclosed trailer in the middle of the driveway. Cause all kinds of problems.

warren B. 
Clasificación:
4.0

I had to call to get the tranport trailer checked back in the next day. The person in the yard did not show received in that same day. He stated that he would send a email. to me

LARRY B. 
Clasificación:
4.0

It is my firm belief that way too many hands were involved with this rental. After going on-line for the reservation at nearby Thomas Crossroads, I was contacted by them and told the rental would be at Hwy 74. I called HWY 74 and it rolled over to the National Call Center. From there "Roe" in Cleveland told me that I was good to go at Hwy 74 at 1900 Sept. 4th. Showing up at that time caught Hwy 74 off-guard stating that my trailer was reserved at Hogansville Georgia 50 miles away for some unknown reason. Classic case of the left hand not knowing what the right hand was doing. Hwy had no responsibility in this. All tree employees did the very best they could and were very polite. I salute them and their Can-Do attitude as I agreed to come back by the very next morning. Good job Hwy 74! I will be back to visit sooner than later!

James E. 
Clasificación:
5.0

A very clean, well-lit facility. Love the covered loading/unloading dock, to which I was able to easily back up and step in and out of the truck. A very good experience!

Tracy T.  |  Online Move In 
Clasificación:
2.0

I rented a car hauler with a leaking tire. The location handled it well but it was apparently known to have a leak and someone just dropped the ball and let it go out with me.

GLEN S. 
Clasificación:
5.0

Process was quick and easy; van was new and clean; price was great!

JOHN T. 
Clasificación:
5.0

the manager of the facility, Jade was very professional and provided exceptional service to us

ayanna k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

R shane W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

dama h.  |  First Impressions 
Clasificación:
5.0

Customer service was excellent when I needed help verifying the drop off location.

William M. 
Clasificación:
5.0

Excelente

joyce b.  |  First Impressions 
Clasificación:
5.0

There's nothing the facility could do. The problem comes with the transportation company (i. e. FedEx) Troy went over and above to make the installation go well.

Donald M B. 
Clasificación:
5.0

None needed, it was quick and the new hitch looks good.

John L. 
Clasificación:
5.0

The experience was top notch! I wouldn't change a thing. The people were outstanding with an awesome sense of humor. They had me laughing and excited for my next visit with that location's uhaul. If they can see this, y'all are hilarious. PLEASEEEEEE don't change a thing!

KURT M. 
Clasificación:
5.0

Just what we needed. Very nice staff.

RANDY F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
5.0

Overall good experience, trailer was a little older/different than website reservation picture. Equipment worked/towed fine and got the job done with no issues. Price felt fair. Staff/agents were great, helpful, friendly and fast.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MarQuise R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

candy P. 
Clasificación:
5.0

fast and easy

NAYAAB W. 
Clasificación:
3.0

The guy that helping me with my reservation was stand off & short. Not helpful at all. I had to ask another employee about the alarm for the unit. When I came back the next day to place more I unit I saw the sign about alarm. Went inside to get a card as the other other employee said. The 1st guy was there & still had a crappy attitude, I had to ask about exactly how to use the card alarm thing. With an attitude he told me.

CHRISTINA T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond F. 
Clasificación:
5.0

Adhan was exceptional and very patient! A great employee!!!!

David W.  |  First Impressions 
Clasificación:
5.0

Many of your locations are excellent, but this one rises above the others that I have visited. This staff is entirely professional, helpful, and very courteous. I couldn't ask for a more pleasant experience.

Ray M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEAN T. 
Clasificación:
2.0

The staff was nice in general but there were several issues with the process. First the initial set up for delivery was not finalized by someone in office so my delivery did not arrive. I called for an update and was informed that it wasn't scheduled properly. The boxes were delivered next day so I did appreciate that. However even the rate that I was given for the delivery was incorrect. So from then on there was a lot of miscommunication and in general that ruined my experience with Uhaul. Since then after the boxes were picked up I received a receipt by email and was never told there was a fee for pickup. I'm not even sure if that's what the charge is for. At this point I am just happy it's over because that was too much chaos and miscommunication for me. I feel I was given a lot of incorrect information and a lot of information was also left out during the process.

CANDICE J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christina N.  |  First Impressions 
Clasificación:
5.0

I returned to this location because the manager provided great services during my last visit. As the manager and Jessica took great care of me again, I can say that this is truly an awesome location.

PERCY J. 
Clasificación:
5.0

We really appreciated the guys who assisted us with removing a lock. They got it done and even worked overtime... We were impressed!

Vonya H.  |  Overall Experience 
Clasificación:
5.0

NOTHING AT THIS TIME

TRACEY E. 
Clasificación:
5.0

Great facilities with easy access

jennifer w.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rob m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane H. 
Clasificación:
1.0

1) The web site had glitches. I finally had to call to reserve. 2) No one would answer the phone. I tried at least 10 times at various times, and no one would answer. 3) The drop off app did not work. When I tried to call to verify the return, again no answer with 6 tries. When I finally did reach someone, they had no record of my rental and could not tell me if it had been returned.

VERNON A. 
Clasificación:
4.0

The staff at this location was great. I wish I could say that about all the other locations. I would not hesitate to rent from them again.

hal R. 
Clasificación:
5.0

Better than expected. Great service!

Nathan P.  |  First Impressions 
Clasificación:
5.0

I have used this facility several times. The staff is the best! They go out of their way to assist you and make sure your move is a positive and stress free experience. I have made many local and one-way moves, and I can say without hesitation, this location exceeds expectations. Thank you so much.

Walter C.  |  Overall Experience 
Clasificación:
5.0

All good

JERRY C. 
Clasificación:
5.0

Have your employees keep wearing face masks. Keep up the good work.

ALABAA R. 
Clasificación:
5.0

The staff was awesome

James J.  |  Overall Experience 
Clasificación:
5.0

Everyone is always very nice and welcoming and helpful.

Elaine T. 
Clasificación:
5.0

Excellent customer service and the loading dock was awesome

George B.  |  First Impressions 
Clasificación:
5.0

Your wardrobe boxes are terribly designed.

KIM C. 
Clasificación:
2.0

I waited 15 minutes at the “return your rental here” area and it said to stay with your truck and someone would come and check the truck in. Well that didn't work because I had to go in and tell the guy at the desk I was waiting and he said there was no one doing that job! ? Now that's ridiculous! I also told him I picked up the truck with a 1/2 tank of gas as it states that on my contract to return it with a 1/2 tank. I returned it with 3/4 of a tank as I told him and yet they charged my $24.75 for a 1/4 tank of gas!!!! What a rip off!!

GREGORY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross T. 
Clasificación:
5.0

Excellent overall experience. Thank you!

TODD M. 
Clasificación:
5.0

Always an excellent location. Friendly, willing to help, and knowledgeable! Thanks. Will be using this location again, as we need to move a few more large items!

JENNIFER S. 
Clasificación:
5.0

Great Service and friendly staff!!

SAMUEL O. 
Clasificación:
5.0

Moving in was so easy. The provided carts allowed me to take only 2 trips to move everything on. The employees at the Peachtree City Crosstown location are amazing and so helpful.

Meghan J.  |  Online Move In 
Clasificación:
5.0

Only problem was the mileage showed us getting truck at zero miles and tried to charge us outrageous amount. Luckily we asked for bill and this was caught prior to charging us for all the miles on this truck.

CHRISTOPHER L. 
Clasificación:
4.0

I was not completely comfortable with my check-in process. After experiencing a minor hurdle, Jade, the site manager, made sure we received excellent service. Much appreciated!

ayanna k.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYMOND S.  |  Overall Experience 
Clasificación:
5.0

Very friendly

DELORESE M. 
Clasificación:
5.0

Great service

Mike O.  |  Overall Experience 
Clasificación:
5.0

Tyra was very helpful and courteous. She made sure I knew everything I needed to know about renting a unit at this facility. She's awesome!

Allison D.  |  First Impressions 
Clasificación:
5.0

I went to a location,in which I had a reserved a truck the week before he stated when I got their the truck had not been brought back they extended it so we search around till we found the above they were great. The store did not notify me the truck was not available, I had to drive another 30 miles to get the truck not happy.

DARRELL C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATIMER N. 
Clasificación:
5.0

Easy as pie

Johnnie B. 
Clasificación:
5.0

Very quick drop off. The location's returns area was very full, but the young man was very helpful and got me unhitched and on my way within 5 mins. Great service.

CHRISTOPHER P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris T.  |  Overall Experience 
Clasificación:
5.0

Jade was so helpful and friendly! Such a pleasant experience!!!

donna g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

linda b.  |  First Impressions 
Clasificación:
1.0

After following the directions on the facility's website, I was unable to find this location. Several phone calls have gone unanswered, both locally and to the 800 number. I had to rent another storage unit at a different location and pay a second time!

Janis C.  |  Online Move In 
Clasificación:
5.0

Friendly , polite and professional staff. Always helpful.

EDWARD S.  |  First Impressions 
Clasificación:
5.0

Love the dock!!

Holly K.  |  First Impressions 
Clasificación:
5.0

Cameron was very professional and helpful

HILLARY M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  Overall Experience 
Clasificación:
5.0

I have nothing but praise for the staff and facilities at this location. The staff was so helpful in every way possible. Uhaul Moving and Storage at Crosstown is the best Uhaul location I have every done business with. Thank you for all your help!

Walter C.  |  First Impressions 
Clasificación:
5.0

Had a great experience

Adolfo G.  |  Overall Experience 
Clasificación:
5.0

Ethan Smith is the best employee!! Very great salesman. Will be returning !

Sarah L.  |  First Impressions 
Clasificación:
5.0

Staff were super friendly! Awesome environment I was helped multiple times, would recommend this location all the time

Chrisfian V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

FARZAD T.  |  First Impressions 
Clasificación:
5.0

Uhaul at Peachtree City, Crosstown is the ONLY Uhaul facility as well as rental place that I could offer a 5 stars or excellent review!!! We would give them more if we could!! If only the other uhaul places and most importantly employees were as courteous, friendly and helpful, there would never be poor reviews!! Cameron, Jessica and the lady that goes all over the storage facilty(sorry I don't know her name) all deserve raises!! Best staff ever!!

John B.  |  Overall Experience 
Clasificación:
5.0

U-Haul has been excellent

Christopher L.  |  Online Move In 
Clasificación:
5.0

Gracias

peter b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia T.  |  Online Move In 
Clasificación:
5.0

I did have some difficulty locating my storage locker, so I went to the front office and the lady there was more than excellent in helping. She walked me to my unit and explained the "set up". It should be noted that my sense of direction whether in large buildings or driving is terrible - so it was no fault of U-Haul that I needed assistance. She was kind and very helpful.

Regina R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

janice q.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jeniffer e.  |  Overall Experience 
Clasificación:
1.0

Although the staff was helpful and friendly Uhaul's policies and reservation system was terribly lacking. I made a reservation for a large storage unit and when Inarrived at the facility with a full truck of furniture I was told that my unit was not available and that the particular size had not been available for a while. The solution that was recommended was to use two storage units but I would have had to pay for dollars more than what I would have paid for the unit I reserved. I would not recommend Uhaul storage to anyone ever.

Ronnie M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryce p.  |  First Impressions 
Clasificación:
5.0

This facility is hospital clean ALL of the time - - just amazing. And the manager, Jade,is super helpful. If you need the services of a storage unit and you want first class service - look no further - it is here.

Kathy M.  |  Overall Experience 
Clasificación:
4.0

We had a last minute snafu with the vehicle reservation. Staff resolved efficiently.

Mike P.  |  Overall Experience 
Clasificación:
5.0

Very professional and friendly staff. I left the facility and not an hour passed they called to tell me that I did not lock my storage the right way. Very clean building is very clean for a storage and the staff beyond very helpful.

christine t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

angel s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ABRAHAM F.  |  First Impressions 
Clasificación:
1.0

A lot of wrong information and small storage space

shaundria p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  First Impressions 
Clasificación:
5.0

Helpful staff kind and friendly

yolanda r.  |  First Impressions 
Clasificación:
5.0

Everyone was really nice and helpful.

Maggie P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt P.  |  First Impressions 
Clasificación:
5.0

Love Uhaul. I had a horrible experience with the movers that I hired through Uhaul, and it was never resolved, and I would still like it resolved however.

BENJAMIN D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer E.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph B.  |  First Impressions 
Clasificación:
5.0

The storage facilities are top notch. Loading and unloading docks are covered, there are plenty of dollies and carts, the units are extremely clean and hallways are well lit and the prices are amazing.

meredith k.  |  First Impressions 
Clasificación:
5.0

The young lady that set up the storage rental and then helped familiarize myself with the facility was so courteous, friendly, and patient. I have used storage facilities at different times through the years and I've never had an experience as great and welcoming as I did when I rented from U-haul PTC.

Larry W.  |  First Impressions 
Clasificación:
5.0

So far, so good!

deanna s.  |  First Impressions 
Clasificación:
5.0

The store associates were awesome, especially on Monday, May 31!! I seemed to have lost my mind that day, but they were very patient and nice throughout the whole experience The U-Haul website is a nightmare though. The check-in/check out process takes too long and the site itselft is not user friendly from the phone.

Tracey A.  |  First Impressions 
Clasificación:
5.0

Friendly helpful staff. Clean safe,safe safe environment!

Barbara I.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

emmanuel b.  |  Overall Experience 
Clasificación:
5.0

Jessica was excellent. Very professional & informative.

Vicki W.  |  First Impressions 
Clasificación:
5.0

Great facility. Clean, convenient and easy to use. Staff was friendly and helpful. Would use again.

phyllis p.  |  Overall Experience 
Clasificación:
5.0

Jade was terrific!

Marcus R.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful staff

ALAN B.  |  First Impressions 
Clasificación:
4.0

The staff were very friendly and helpful. The trucks were in good shape and the 1 month free on the storage unit is a great deal. The only thing that I would critique is that I had numerous small charges that added up to more than I anticipated paying for the rental. These charges were not itemized in the receipt and I am left puzzled about what each charge paid for. Due to my busy working schedule, I don't have the time to go back and ask questions about what each charge meant, so I guess if there was an error, your company would profit off my lack of due diligence to ensure I was charged correctly.

Nathan S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Asa m.  |  First Impressions 
Clasificación:
5.0

I reserved in advance. The Friday before moving I finalized so I could have immediate access on moving day on Monday. When I arrived, the green lock that I had been told would be removed was still on my unit. Also my key card did not work. Finalizing in advance was a moot point since the guy who served me didn't do what he said he would. My only two complaints. Other than that it's a great facility.

Justin R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

steve j.  |  First Impressions 
Clasificación:
5.0

Staff was very helpful

anita a.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Vonya H.  |  First Impressions 
Clasificación:
5.0

Everyone was very friendly and helpful!

Elizabeth R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tashima K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DarylDeborah M.  |  Overall Experience 
Clasificación:
5.0

The manager at that store is amazing! She's the only one that seems to be fully trained in a lot of detailed processes and procedures that should be taught to other employees for whenever she is not around to have to assist constantly. Overall, a very good staff of associates!

LAJENE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

susan h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

susan h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

vickie p.  |  First Impressions 
Clasificación:
5.0

Everyone I encountered was very helpful and all helped me to finish up my move . I do appreciate the extra effort and kindness.

lynn t.  |  First Impressions 
Clasificación:
5.0

So pleased with this place. They have been awesome to us. Would highly recommend them.

Robyn B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A.  |  First Impressions 
Clasificación:
5.0

All employees were very helpful and professional! Moving into the unit was a breeze! Lots of carts to move your belongings and great security!!

Natasha M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S.  |  Overall Experience 
Clasificación:
5.0

Micheala was fantastic.. excellent service and knowledge

CASS H.  |  First Impressions 
Clasificación:
5.0

Thanks to our agent, we ended up with 2 closings dates from sale to purchase of homes and stuck in a hotel for 3 days, and paying for 2 moves. This left us having to store our belongings and I have to save... The U-Haul experience has been the smoothest part of the whole thing! Jessica was super to work with and I recommend this location!

Michael S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLE D.  |  Overall Experience 
Clasificación:
5.0

Jade was excellent at showing the facility and the entry access process when I came in to pickup a trailer? I realized the trailer I reserved online was too small, Jade helped me rent a larger one. When we arrived to storage unit we realized it was too small. The rental agent on duty (sorry, I don't remember her name) moved us to a larger unit. Walked us to the unit to make sure it was big enough. Over all great people, great experience.

Thomas B.  |  Online Move In 
Clasificación:
5.0

Staff friendly, on time and knowledgable.

DAVID C.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

DONALD B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

phyllis p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mohamed k.  |  First Impressions 
Clasificación:
5.0

The staff was great

James J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

emmanuel b.  |  First Impressions 
Clasificación:
5.0

Move in experience was great. Customer service agent who assisted me was friendly, courteous, and knowledgeable.

Pamela S.  |  Online Move In 
Clasificación:
5.0

Michaela was amazing! She is friendly, helpful and accommodating. She had me in a unit within minutes. The facility was sparkling clean, there are rolling carts of all kinds conveniently located at the door, and the drive-up, covered bays were a God-send while trying to move in the rain. I wish I had tried them out sooner. Will definitely be using U-Haul in the future!

SAMANTHA H.  |  First Impressions 
Clasificación:
5.0

I love that they give you 30 days or free storage when you make a move very helpful for my family

Georgina c.  |  First Impressions 
Clasificación:
1.0

It was shocking to find two young men with attitudes so extremely poor. It took an hour to rent a 5 x 10 storage unit. If I owned this establishment, I would recommend these two young men never come in contact with a customer again. Bettery yet, they should be fired for their horrible conduct.. My wife, who rarely complaiins was more disgusted than I was. The good news: the following day I went back and met two incredible managers that cleared up everything.

DOUGLAS S.  |  First Impressions 
Clasificación:
5.0

I was impressed how friendly the staff was and how clean the facility was.

MARY A. P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

david b.  |  First Impressions 
Clasificación:
5.0

I chose this facility over others because of how well it’s managed and the great customer service.

jennifer w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne C.  |  Online Move In 
Clasificación:
5.0

I would like to say that Jade was so very helpful. She was so sweet and kind and explained everything to me, she walked with me to my units and I just enjoyed her company, moving is hard however she made this whole process just easy! Thank you Jade for being so kind and helping me with everything. I do wish you had larger units because we are storing our home till our new one is built and we had to get 2 units to hold our furniture.

cindy m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lisa h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Adolfo G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea I.  |  First Impressions 
Clasificación:
5.0

Dan was extremely friendly, helpful, going above and beyond the call to insure things were great. Gracias.

Beth G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

John D.  |  First Impressions 
Clasificación:
5.0

The team was great and friendly. Great uhaul facility.

Matthew J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

alex s.  |  First Impressions 
Clasificación:
5.0

Very Impressed

Don F.  |  First Impressions 
Clasificación:
5.0

easy to work with, polite and professional

Ken W.  |  First Impressions 
Clasificación:
4.0

Manager was very professional and helpful.

Frank j.  |  First Impressions 
Clasificación:
5.0

They very good and helpful

guillermina m.  |  First Impressions 
Clasificación:
5.0

Michelle was awesome. She showed me a demo unit, explained all the features and services. Also a lovely person to talk to in general. My actual unit was just as nice and clean as the model.

Lashaundra A.  |  First Impressions 
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