Comentarios de los clientes para U-Haul Moving & Storage at Crosstown

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Crosstown

Clasificación general:

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robert C.
Clasificación:

Amazingly easy to drop off. That was very helpful.

Carl K.
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El cliente no dejó un comentario.

Paige H. | Overall Experience |
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Crosstown U-Haul storage facility is the BEST storage place in Peachtree City! The staff was very to work with while moving furniture and things into the unit, as well as when I moved the items out. Easy-peasy process!

William H.
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after hours drop box was hard to locate.

JACKIE W.
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Friendly people, great service

Courtney L. | Overall Experience |
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Jade is outstanding and Makayla is fantastic. You could not ask for a more kind and competent team.

TAMMY S.
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El cliente no dejó un comentario.

craig S.
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This location is very well organized and the staff is knowledgeable and helpful with a friendly manner. I will rent there in the future and recommend to my friends also.

Jason F.
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This is a great location

CAREY R.
Clasificación:

I had a great experience at U-Haul Moving & Storage at Crosstown in Peachtree City, GA. All of the staff were very courteous and helpful. Using the app to make the reservation greatly simplified the process. I will definitely return if I need another rental.

michael G.
Clasificación:

I requested a 10 ft truck but got the 15. There were 10 footers at the site that day. I don't know if it would have made any difference gas mileage wise, but that was more truck than we needed. Super nice folks that worked to find us a good rate.

RICHARD A.
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Friendly staff, knowledgably on which one I needed. Great price

Paula R.
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El cliente no dejó un comentario.

Larry W.
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El cliente no dejó un comentario.

Neil M.
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The folks that work at this location are great. However, the 6x12 trailer we rented LEAKED. All the boxes in the front of the trailer had wet soggy bottoms. This is unsatisfactory! I didn't think I should even be charge for this. Neil MacLauchlan, Lieutenant Colonel (ret) USAF

Alan K.
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El cliente no dejó un comentario.

SOTARO F.
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El cliente no dejó un comentario.

James L.
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The lady with pink hair was nice and helpful

JAMES M. | Overall Experience |
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The staff was polite and helpful! It was an excellent experience and I will recommend to everyone.

Andrew R.
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Great place to rent from.

DOUGLAS S. | First Impressions |
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It was shocking to find two young men with attitudes so extremely poor. It took an hour to rent a 5 x 10 storage unit. If I owned this establishment, I would recommend these two young men never come in contact with a customer again. Bettery yet, they should be fired for their horrible conduct.. My wife, who rarely complaiins was more disgusted than I was. The good news: the following day I went back and met two incredible managers that cleared up everything.

MARK S.
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El cliente no dejó un comentario.

Teresa O.
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El cliente no dejó un comentario.

Greg W.
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El cliente no dejó un comentario.

MATTHEW J.
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El cliente no dejó un comentario.

Timnessia B.
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El cliente no dejó un comentario.

Christopher R.
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El cliente no dejó un comentario.

KARINE F.
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Genuine, helpful staff. They made my moving experience less stressful. Nothing to suggest as an improvement.

STEVEN H.
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El cliente no dejó un comentario.

MUSTAFA M.
Clasificación:

The facility was clean and well maintained. The employees were friendly and helpful. The service was prompt and professional. I've used this location before because it's close to my home and will definitely use it again. Will also refer family and friends. OUTSTANDING service!

Jeffery T.
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Very professional technician helped us with our ball and got us on the way!

James B.
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Happy New Year

JOYGARNER S.
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I have no suggestions at present. Michaela was an excellent service rep and handled all my needs. I'm very pleased with the equipment and quality of service at this Uhaul!

dina K.
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El cliente no dejó un comentario.

Brett M.
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El cliente no dejó un comentario.

JUSTIN W.
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Absolutely above and beyond. We need more people in the world that actually care about assisting others in customer service like she did. They absolutely have my business moving forward.

MELVIN S.
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El cliente no dejó un comentario.

JAMES G.
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El cliente no dejó un comentario.

CHARLES E.
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The trailer was new and nice and had new tires that look to be in great condition.

Julie P.
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El cliente no dejó un comentario.

JAMES M.
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El cliente no dejó un comentario.

DaShana J.
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They were really nice, answered my questions, gave me advice on products to purchase. Great customer service from the owner!

Jeffrey B.
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El cliente no dejó un comentario.

ANGELINE D.
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Great service. Helped us hook up the trailer and un hooked it when we came back. Everyone was very nice and helpful.

ALLEN W.
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Very friendly lady at the front made moving a breeze and a lot less stressful than other times I have moved.

FRANK L.
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El cliente no dejó un comentario.

randall T.
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El cliente no dejó un comentario.

JOHN MARTIN D.
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Night and day difference in the drop off location. Compared to the pig sty pick up location. If you guys can't see you have a problem with this vegas location. Theres something wrong with you!!

JOHN H.
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El cliente no dejó un comentario.

MARY A. P. | First Impressions |
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I was impressed how friendly the staff was and how clean the facility was.

david b. | First Impressions |
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El cliente no dejó un comentario.

Stevan G.
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El cliente no dejó un comentario.

Daniel Y.
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just a very good experience. Checked in online and was in/out of the facility in under 15 minutes. HIGHLY RECOMMEND.

Akinkuotu A.
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El cliente no dejó un comentario.

JOSEPH C.
Clasificación:

Never again

jennifer w. | First Impressions |
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I chose this facility over others because of how well it’s managed and the great customer service.

William L. | Overall Experience |
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Excellent facility and service!

Igor A.
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El cliente no dejó un comentario.

Chandler Z. | First Impressions |
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El cliente no dejó un comentario.

QASHAUN C.
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I use this location all the time. The staff is always friendly and helpful. Always considerate of me as a customer

Suzanne C. | Online Move In |
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El cliente no dejó un comentario.

Susan H.
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Very very helpful staff! Friendly and professional. Facility was clean and well-organized.

TRAMASSA M. | First Impressions |
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Michaela and Jessica were terrific! They answered all of my questions and helped me make the right choice for haulage and storage . Thank you!

Douglas Z.
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You can fire the worthless trashhole "Tish" the mystery supervisor in PHOENIX whom is rude and unprofessional!

WILLIAM L.
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El cliente no dejó un comentario.

KENNA G.
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Wonderful, friendly and helpful staff!!

Larry K.
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Fast and efficient!

scott B.
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El cliente no dejó un comentario.

John S.
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Michaela is awesome!

Alok K.
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26feet truck wasn't available on the day of pickup as booked. Spent more on labor for moving for three trips overall which was not our plan and out of budget.

Laura G.
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El cliente no dejó un comentario.

DOUGLAS R.
Clasificación:

Ashley and Jessica were great help in getting me the truck and service I needed! Thx. I had previously used this location before and was insulted by the manager the new staff and owner have renewed my commitment to U-haul.

Mayra M. | First Impressions |
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El cliente no dejó un comentario.

Mayra M.
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El cliente no dejó un comentario.

nikki M.
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El cliente no dejó un comentario.

JAMES A.
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Great office staff and trailer was in great condition. Very east to do business with

Daniel W.
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El cliente no dejó un comentario.

GARY C.
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All was great, staff was friendly and efficient

Jacquelyn R.
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El cliente no dejó un comentario.

FREDRICK M.
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El cliente no dejó un comentario.

JURGEN H.
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El cliente no dejó un comentario.

Lloyd T. | First Impressions |
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El cliente no dejó un comentario.

Ray M.
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Absolutely excellent equipment and service - I don't see any way that you could improve your service.

bruce B.
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El cliente no dejó un comentario.

melissa w. | Overall Experience |
Clasificación:

My overall experience was above expectations from the first unit rental in 2019 and then needing 2 additional units in 2020, which was a misunderstanding with the 800 number operator/scheduler. The local manager was accommodating and most helpful. The employees were courteous and expressed care and recognition of customers. Thanks for climate controlled units.

Michael B.
Clasificación:

Service was excellent, trailer that I needed was there. I didn't spend more than 15 minutes there, between the hook up of the trailer, or drop off. I keep going to this location because of the outstanding service.

Mark E.
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We had the best experience. When our original Uhaul fell through this location stepped in and did everything they could to get us a new truck!

Steven M.
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El cliente no dejó un comentario.

Mark M.
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El cliente no dejó un comentario.

lea a. | Overall Experience |
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Excellent facilities and staff!

mary-beth m. | Overall Experience |
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El cliente no dejó un comentario.

cindy m. | First Impressions |
Clasificación:

I would like to say that Jade was so very helpful. She was so sweet and kind and explained everything to me, she walked with me to my units and I just enjoyed her company, moving is hard however she made this whole process just easy! Thank you Jade for being so kind and helping me with everything. I do wish you had larger units because we are storing our home till our new one is built and we had to get 2 units to hold our furniture.

tammy r. | Overall Experience |
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El cliente no dejó un comentario.

ROGER H.
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El cliente no dejó un comentario.

WILLIAM P.
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El cliente no dejó un comentario.

RODNEY J.
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El cliente no dejó un comentario.

Thomas V.
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Excellent service. I would use this location again.

TOMMY R.
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El cliente no dejó un comentario.

DONTAVIOUS M.
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El cliente no dejó un comentario.

RICHARD Y.
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El cliente no dejó un comentario.

WESLEY F.
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El cliente no dejó un comentario.

David F.
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El cliente no dejó un comentario.

JEREMIAH C.
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El cliente no dejó un comentario.

Pamela G.
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El cliente no dejó un comentario.

Michael R.
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Great and quick Customer Service!

Lewis G.
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El cliente no dejó un comentario.

Greg W.
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El cliente no dejó un comentario.

Jarrod T.
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El cliente no dejó un comentario.

Robert J.
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El cliente no dejó un comentario.

Michael C.
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Everything was fine and easy, staff made rental simple and accommodating.

lisa h. | First Impressions |
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El cliente no dejó un comentario.

Jerod N.
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El cliente no dejó un comentario.

John S.
Clasificación:

Michaela was very knowledgeable and a pleasure to work with.

MARK C.
Clasificación:

Equipment was not there when I got to your store. I had some work to do at my storage unit so I asked the person at the counter to call me when the equipment was ready. I came back about two hours later and the equipment was there but no one had called me. How hard was that request? Poor customer service.

THOMAS T. | Overall Experience |
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El cliente no dejó un comentario.

CAROL R. | Overall Experience |
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I reserved a first floor 10x20 unit and on move in date we got there and it wasn’t available. Had to take second floor unit which consisted of using freight elevator. Made move take much longer. Also was told my unit would hold 4 bedroom house and I only had three bedrooms but didn’t fit so had to rent another unit. The entire experience was not good.

Gary R.
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El cliente no dejó un comentario.

Mark G. | Overall Experience |
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UHaul had everything I needed to help with my move. I would recommend the Crosstown facility to anyone needing help with their moving needs.

WIlliam F.
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El cliente no dejó un comentario.

Stephen D.
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Very nice facility

Joshua B. | Overall Experience |
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Excellent Location and Highly Responsive Staff!

CHARLES T.
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They are full up U-Haul!

STEPHAN K.
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El cliente no dejó un comentario.

tammy r. | First Impressions |
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El cliente no dejó un comentario.

Adolfo G. | First Impressions |
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El cliente no dejó un comentario.

William S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Gladys S. | First Impressions |
Clasificación:

Michaela was awesome! Although very busy, she kept things moving and gave personal attention to us all. She was extremely helpful. My move from Maryland had been quite tumultuous and I was very frustrated because of the negative customer service. But, when I arrived at your facility, and met Michaela, the negativity changed to positivity. She was warm, caring and very helpful. She exhibited major Customer Service abilities and skills. When I finished my business at your facility, I left with a feeling contentment. Thank you for your decision in hiring such an exceptional employee.

Alexandra L. | First Impressions |
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Everyone was so nice! and very helpful.

DAVID K. | First Impressions |
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El cliente no dejó un comentario.

Andrea I. | First Impressions |
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El cliente no dejó un comentario.

Jamie B. | First Impressions |
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Staff is very knowledgeable and very friendly. Troy goes above and beyond for all customers

Mario C. | Online Move In |
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I prepaid, but then you put a lock on the door stating I need to pay, counter person checked and did not know why it was locked, it was removed

Beth G. | First Impressions |
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Dan was extremely friendly, helpful, going above and beyond the call to insure things were great. Thank you.

David S. | Online Move In |
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El cliente no dejó un comentario.

david n. | Overall Experience |
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El cliente no dejó un comentario.

donnia r. | Overall Experience |
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El cliente no dejó un comentario.

anthony t. | First Impressions |
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El cliente no dejó un comentario.

William S. | First Impressions |
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The young man who helped us on Sunday morning was swamped, but he was still very professional, nice, and efficient. Thank you!

CAROL R. | First Impressions |
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I reserved a first floor unit three weeks in advance and when I arrived there was no first floor and had to take second floor and on top of that had an up charge for that unit. Very disappointing!

Sherri H. | Overall Experience |
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El cliente no dejó un comentario.

John D. | First Impressions |
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El cliente no dejó un comentario.

Lynne S. | First Impressions |
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Alarm keeps going off and computer crashed. Technology is a bit wonky but overall a good experience with Austin.

susan h. | Overall Experience |
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El cliente no dejó un comentario.

Natasha M. | Overall Experience |
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El cliente no dejó un comentario.

Nancy E. | Overall Experience |
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El cliente no dejó un comentario.

Jeffrey F. | Overall Experience |
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El cliente no dejó un comentario.

Phil H. | Overall Experience |
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El cliente no dejó un comentario.

Matthew J. | First Impressions |
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The team was great and friendly. Great uhaul facility.

Robert B. | First Impressions |
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Daniel has helped me with several rentals in the past and he is awesome. Excellent customer service skills and he is definitely a great ambassador for your company. Thanks again. Rob Buckner

a.t. d. | First Impressions |
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El cliente no dejó un comentario.

Mark T. | Overall Experience |
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El cliente no dejó un comentario.

Scott A. | First Impressions |
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Great group of guys running front office.

joseph y. | Overall Experience |
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Clean and secure environment. Would definitely recommend to anyone.

will m. | First Impressions |
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El cliente no dejó un comentario.

Douglas L. | First Impressions |
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El cliente no dejó un comentario.

Jamie R. | First Impressions |
Clasificación:

Michaela was amazing to work with and keeps me coming back.

JOHN A. | Overall Experience |
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Very excellent.

alex s. | First Impressions |
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El cliente no dejó un comentario.

Diamond C. | First Impressions |
Clasificación:

Daniel assisted me while I was inside the store. My mobile check in was not working and he was happy to help me. He was very nice and knowledgeable. He always convinced me to rent a storage unit 😁. He was sure to locate me one that was in a great location. This is my second time using this location for moving. It is always pleasant

donlad w. | Overall Experience |
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El cliente no dejó un comentario.

TAKEITA T. | Overall Experience |
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Whenever I need any storage, I will definitely go here! No ands, ifs, or maybes! This company at this address is awesome! AMD SO IS THE STORE MANAGER!!

Dkay C. | Overall Experience |
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Wonderful experience and would recommend it to anyone who has storage needs.

sue c. | Overall Experience |
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First month free was awesome for me in a time of moving from Oklahoma to Georgia and all the other moving expenses

Don F. | First Impressions |
Clasificación:

Very Impressed

Cody S. | First Impressions |
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El cliente no dejó un comentario.

Paige H. | First Impressions |
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Very responsive team! Clean facility.

Jim A. | First Impressions |
Clasificación:

great customer service

jeanne g. | Overall Experience |
Clasificación:

Great facility, Michaela, Daniel, and the manager on duty, Dave were so helpful!

Ken W. | First Impressions |
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easy to work with, polite and professional

MARK J. | First Impressions |
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The guys there made it very quick and easy to get everything started!

todd e. | First Impressions |
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Excellent service!! Was glad I chose this facility to store my items

CHRISTOPHER W. | First Impressions |
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👍👍👍👍👍

Rita G. | Overall Experience |
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Your facilities were exceptional and the staff was quite helpful!

Molly W. | Overall Experience |
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The staff was very helpful and courteous and the facility was well cared-for.

Teresa T. | Overall Experience |
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This is a fantastic facility! Very clean and the staff is always very friendly and helpful!

judith b. | Overall Experience |
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Everyone is always very helpful.

Jim M. | Overall Experience |
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Record keeping needs improvement. Passed due notices sent on account that was paid 5 days early. Vacated all lockers last weekend yet billing continued on one locker. Other lockers were not updated.

joseph y. | First Impressions |
Clasificación:

Very friendly and helpful staff. Took time to explain and show the operation of the facility to us

April B. | First Impressions |
Clasificación:

Very friendly environment. Quick service

TRACEY H. | First Impressions |
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Very helpful. Made sure I understood how the card swipe works and personally escorted me to show where my unit is located. I love that each unit has its own personal alarm

Jodi V. | First Impressions |
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The staff were outstanding, very courteous, attentive and professional. My mind is at peace knowing my personal items are in a safe location. This facility is well monitored. Love it.

cindy m. | First Impressions |
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This was by far the best experience I have had with any business in the past year! Loved the guys and the service was beyond exceptional! So easy So informed and so pleasant! Great job!

Michele V. | Overall Experience |
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We stored our things at your facility for almost a year while we looked for a house. Staff was always friendly & helpful. Facility was clean, secure, well lit. Would definitely use again or recommend.

Frank j. | First Impressions |
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Manager was very professional and helpful.

nikole n. | Overall Experience |
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Great and clean storage place! David is awesome, he rocks!

Troy D. | Overall Experience |
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Alexander is a terrific ambassador for Uhaul customers. He provides best in class service and makes customers feel valued! Great job. Thank you for the help!

Troy D. | First Impressions |
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Your team is exceptional! Kind, quick, knowledgeable and efficient! Thank you for the help!

Rodney S. | First Impressions |
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Staff was very friendly, professional and eager to answer our questions. We came a couple weeks early to ask questions which were all answered, received a tour and reserved a unit. Move-in was easy!

Jonathan C. | Overall Experience |
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Great company to use when moving

Paul M. | Overall Experience |
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The one month free rental really helped my daughter through a stressful time in her life. Thanks.

Jim M. | First Impressions |
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The staff was very courteous and professional. But your computer system is horrible. Your people were struggled for almost 20 minutes with myself trying to rent a truck and storage unit.

LINDA H. | First Impressions |
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Every one very friendly and professional

Carol F. | Overall Experience |
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The staff is friendly, professional and very helpful. Could not have picked a better place.

Jonathan C. | First Impressions |
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Joe was great. Explained everything and was very helpful. Load dock and dollies were a God send. Thanks!

bill s. | Overall Experience |
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Will continue to use this business as needs arise. Very professional, clean and easy to use.

kate m. | First Impressions |
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Thank you for letting us unload right at your closing time! There was a bit of confusion when we arrived to unload but the staff was awesome.

Carol F. | First Impressions |
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Thank you so much for your help. C. Fair

guillermina m. | First Impressions |
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They very good and helpful

Gary R. | Overall Experience |
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Very clean, friendly staff and convenient

betty w. | Overall Experience |
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Well maintained and secured facility.. easy to access my storage units.

Leeyung M. | First Impressions |
Clasificación:

Not sure how it works, I passed a lot of ( ready for customer locks ) on my way to the storage unit they said was the closest available. Other than that customer service was great. Very nice facility.

Robert K. | First Impressions |
Clasificación:

Very nice

janet d. | First Impressions |
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The staff is wonderful. They are very knowledgeable and helpful. However, I was told that the largest unit could hold a 3 bedroom house belongings. It did not and I had to rent another one.

HUGO N. | Overall Experience |
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Every single person there ware so friendly and helpful, I think he’s name was joe HMU think he’s the manager and a older gentleman they ware great.

Joseph B. | First Impressions |
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Troy was very helpful and friendly. Made setup extremely easy. Very clean facility.

lea a. | First Impressions |
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Great service and a nice, clean facility

betty w. | First Impressions |
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Everyone worked hard to make the nessary changes that came up with changing of units. Thank you it was a rough day.

Ed M. | Overall Experience |
Clasificación:

Great service

Sammy G. | Overall Experience |
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Great team with Customer Focus always in hand.

Tammy O. | First Impressions |
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Friendly staff. Fast service. Very nice and clean facility.

Wanda E. | First Impressions |
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The staff and services are excellent in every way.

Duane S. | Overall Experience |
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Some of the staff was very helpful but one individual a young kid, was arrogant and definitely unhelpful. We rented four different units and had issues each time.

Lashaundra A. | First Impressions |
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Michelle was awesome. She showed me a demo unit, explained all the features and services. Also a lovely person to talk to in general. My actual unit was just as nice and clean as the model.

Gail R. | Overall Experience |
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Convenient fir moving day.

paul n. | Overall Experience |
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None

Jeffrey M. | Overall Experience |
Clasificación:

Great Experience . Very on point. Will use again.

NANCY K. | Overall Experience |
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I will use this facility again.

David D. | Overall Experience |
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These are the nicest and most knowledgeable guys about their products, the place was exceptional clean we had a wonderful experience.

Kenneth G. | Overall Experience |
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Facility was near perfect in all services.

Ramon D. | Overall Experience |
Clasificación:

better not...

Bernadette u. | Overall Experience |
Clasificación:

Very convenient for business entrepreneurs and residents with the location and services it carries. Will surely be beach soon with my type of business.

shawn l. | Overall Experience |
Clasificación:

All staff members were friendly and helpful. Packing materials selection was fantastic and facilities were excellent.

jackie e. | Overall Experience |
Clasificación:

Great facility! Would highly recommend...

karen a. | Overall Experience |
Clasificación:

It was a pleasure doing business at this location! The emails regarding payment due were not harsh and threatning as some other companies. Peace and Blessings

lloyd d. | Overall Experience |
Clasificación:

Unbelievably bad employee! The words to describe this employee are excessively demanding of even where one stands inside the office or the box you touch that you want to buy! Personal Anger issue?!!

carla f. | Overall Experience |
Clasificación:

If the access hours were beyond the office hours, i would have given an excellent.

Ken M. | Overall Experience |
Clasificación:

Did not have 24hr access. I had to plan my visits to the storage facility around the store’s hour. Very in convenient on the weekend since I would need to go before it opened but could not.

Kathryn S. | Overall Experience |
Clasificación:

Manager on-site could use a little more tact when addressing patrons and their moving company.

Rena R. | Overall Experience |
Clasificación:

Won’t be back. EVER.

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