Customer Reviews for U-Haul Moving & Storage at Confederation St

3,009 comentarios

1227 Confederation St   Sarnia, ON N7S4M7

(519) 344-1096

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(519) 344-1096

1227 Confederation St
Sarnia, ON N7S4M7

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The truck was in excellent condition,I do wish upon booking it,that the sales person would clarify all costs that would be involved ,rather than thinking that it is $19.95 as advertised ,along with $15.00 insurance ,we filled gas tank up to full which was another $15.00, plus kilometeters which some how brought my bill to over $67,00

MICHELLE B. 
Rating:
5.0

Customer did not leave a comment.

Walter A. 
Rating:
5.0

Perhaps you could provide a handout with regards to the control panel in the truck listing the uses for some that I wasn't familiar with , and as it was night time , I had to familiarize myself with this when we had stopped

Randy W. 
Rating:
3.0

Customer did not leave a comment.

CHIA-HUNG S. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
5.0

Customer did not leave a comment.

EDAZ H. 
Rating:
5.0

Customer did not leave a comment.

LUCIAM G. 
Rating:
5.0

Customer did not leave a comment.

Virginia A. 
Rating:
5.0

Continue with the same customer service that I received!! It was an extremely good experience, especially under the circumstances. And for that I wish to thank them very much!!!!

Lynn V. 
Rating:
5.0

Customer did not leave a comment.

REBECCA W. 
Rating:
5.0

Was treated very well, truck was ready to go at the set time, thank you.☘️☘️👍 Hugh. Fleming.

Hugh F. 
Rating:
5.0

Customer did not leave a comment.

Monica A. 
Rating:
5.0

Always helpful, always friendly and reasonable pricing

HEATHER C. 
Rating:
5.0

Very helpful with our questions and concerns.

Jean-claude R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

david p.  |  Overall Experience 
Rating:
5.0

Thank you for doing a great job!

Jacob B. 
Rating:
5.0

Customer did not leave a comment.

Debbie R.  |  Overall Experience 
Rating:
5.0

Nothing it is top notch! Friendly affordable services

FRANK M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
4.0

Ordered 10 foot truck Would have had to wait 1.5 hours for a late truck Took a 26 foot truck which was much larger than needed due to time constraints

Brittany B. 
Rating:
5.0

4x I have dealt with Confederation St U-Haul in Sarnia and they have excellent professional customer service. After I make my online reservation, I always make a phone call just to confirm everything so I can have peace of mind. They always answer the phone right away. They are always polite and respectful. Courteous and patient.

KELLY D. 
Rating:
5.0

Customer did not leave a comment.

DAVIDL W. 
Rating:
5.0

Can't think of a thing my experience was great and the price was rite thanks. Wayne Mcquiggin

WAYNEARNOLD M. 
Rating:
5.0

Customer did not leave a comment.

Ian P. 
Rating:
5.0

I can say that nothing really needs to be improved. The staff was friendly and helpful and provided me with a well maintained vehicle at a great rate. Keep up the good work.

BRADLEY R. 
Rating:
5.0

Customer did not leave a comment.

BLAKEEBEN B. 
Rating:
5.0

Good price and efficient service

STEPHENHENRY F. 
Rating:
5.0

I have used this location numerous time and the service from Lori is exemplary

SIMONEJ B. 
Rating:
5.0

Nothing needs to be changed

GEORGEW M. 
Rating:
5.0

thanks

JOHNW S. 
Rating:
3.0

Virtual check in took almost a half hour. People inside were quite unsympathetic and said I should have just come to the counter not to do it again. They said there's nothing they could do and essentially ignored me talking to each other (sometimes about my situation). I commented on the online chat and never received a response. Also one worker came inside and walked passed me unmasked.

Lacy F. 
Rating:
5.0

Customer did not leave a comment.

JAMES P. 
Rating:
5.0

Great service and reasonable prices

ALIMOHAMMED A. 
Rating:
5.0

The man assisting us was very helpful and pleasant to deal with. I had by accident got the wrong size storage locker (realized this AFTER he completed the process, paid, and went to look at it). My husband and I went back to the man at the front desk to explain my mistake. I felt so worried since the bigger size that we needed would be all gone. I also didn’t want to bother them. The man was kind about the mix up and was able to upgrade us to the bigger storage unit with no issues. My panic instantly subsided! The man was so helpful. We also were able to schedule a u-haul truck while paying for our unit. Everything was so easy to schedule and confirm. Prices aren’t horrible either. That is the only thing I would add is that storage units are becoming pricey! It’s unfortunate. The price for renting a u-haul truck though is fair! Lastly, we were sold a lock and I found it pricey as well - roughly $12. Besides that, the service by the man was fantastic and very easy! I wish I could remember his name! Thanks again.

Jordan D.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jim C. 
Rating:
5.0

I've always recommended uhaul to everyone.

Heather C. 
Rating:
4.0

Customer did not leave a comment.

Jon A.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

murray B. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
5.0

The reception and entire transaction was truly outstanding. An incredible team and a wonderful experience.

Allan C. 
Rating:
5.0

Helpful and friendly staff

Veronica S. 
Rating:
5.0

Customer did not leave a comment.

FREDERICKF T. 
Rating:
5.0

Staff was exceptional. Thank you very much.

ANASTASIA C. 
Rating:
3.0

The tow dolly was in bad shape.

TIMUR G. 
Rating:
5.0

Customer did not leave a comment.

ANTONI K. 
Rating:
4.0

the gas gage was not as outlined the bed was covered in a container of laundry soap when rented my mop got soaked in soap when I tried to rinse it off

BRADW W. 
Rating:
5.0

Customer did not leave a comment.

KEITH S. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

Christiaan K. 
Rating:
5.0

Customer service in this location is excellent. I was impressed by how they took the time to make sure I was set for my trip.

POURIA B. 
Rating:
5.0

Nothing that I can think of at the moment.

fabian F. 
Rating:
5.0

Staff is always great at this location. Never a problem!!

Richard M. 
Rating:
5.0

Perfect

JANETA G. 
Rating:
5.0

Customer did not leave a comment.

Monica M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lance O. 
Rating:
5.0

Customer did not leave a comment.

CARLOVITTORIO O. 
Rating:
5.0

Nothing. It was perfect

DOUGLASRICHARD F. 
Rating:
5.0

The truck I used needs some maintenance. It would rev really high trying to get up to speed. The only time it would click into gear was if I took my foot off the gas. I felt like I was driving a stick shift.

SHARON O. 
Rating:
5.0

Great service. Easy process. Van was perfectly sized and easy to drive.

DAVIDM S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHERPAULB H. 
Rating:
5.0

Nothing, Customer Service was Outstanding! Dearl

Dearl H. 
Rating:
5.0

Always great service from all staff.

RONDA B. 
Rating:
5.0

leave a tonge remover two wheel cart at our disposal so if we get back early we can disconnect ourselves. Leave it in a locked area but give us a key to get it out and a box to drop the key in after the tonge is removed from our vehicle. Thanks.

Ron S. 
Rating:
5.0

Customer did not leave a comment.

SAMUELG R. 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS-DANIEL L. 
Rating:
5.0

Customer did not leave a comment.

ALAN F. 
Rating:
5.0

Great service and friendly staff!

TRACYJ A. 
Rating:
5.0

Excellent friendly service.

CHRISTOPHERD C. 
Rating:
5.0

Customer did not leave a comment.

aaron S. 
Rating:
4.0

Expansive

JUDYMARIE C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer M. 
Rating:
5.0

Customer did not leave a comment.

Marcus R. 
Rating:
5.0

Our experience in renting a truck and a storage unit was excellent in every respect. From the outset, Lori inspired a sense of confidence, competence, efficiency and an excellent customer service orientation. We are delighted customers!

Melvin F. 
Rating:
5.0

Good costumer service.

Bradley R. 
Rating:
4.0

I used the self serve drop off option. It was easy enough.

Kelly D. 
Rating:
5.0

booked online for a pick up, which was not available when i arrived, had to take a cargo van which was not optimal for the load i needed to pick up

Bradley F. 
Rating:
5.0

Staff are very helpful and everything went perfectly. I've used this location multiple times and would recommend it to anyone

Ron D. 
Rating:
5.0

Thanks for a good rental experience

Mike R. 
Rating:
4.0

Thanks

Chong K. 
Rating:
5.0

Customer did not leave a comment.

Yvonne C.  |  Overall Experience 
Rating:
3.0

I had to clean the leaves out of the trailer before I could put my furniture in it. Clean it out before you rent it.

Brian T. 
Rating:
5.0

This is the only location ill use , the staff is amazing and they never let me down . Highly recommend this location

JASONLLOYD W. 
Rating:
5.0

Very satisfied with the service and personnel at this location.

Ivan H. 
Rating:
5.0

Les was great, we were in a bind for a truck to move a large window and he was very helpful and accommodating would definately use them again. Hopefully making arrangements sooner than afternoon when we need truck.

LARRY H. 
Rating:
4.0

Customer did not leave a comment.

David A. 
Rating:
5.0

I Was Happy With The Service. Thanks

Mark P. 
Rating:
5.0

Customer did not leave a comment.

Frances W. 
Rating:
5.0

The person that helped us was awesome!

DARRINA E. 
Rating:
5.0

The person working in the office went above and beyond to get us a storage unit. Having just arrived from New Brunswick I cannot express how appreciative we were. Without this unit we would have been in a mess.

pamela M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

DONALD BRIAN M. 
Rating:
5.0

great staff and very in the know and extremely helpful. will use again

Ryan C. 
Rating:
5.0

Thank you the quick rental and great price. We will definitely be back again. Cheers

john K. 
Rating:
4.0

Very nice staff. Clean and well maintained location. Always a pleasure to have a nice experience there.

Robert R. 
Rating:
5.0

My go to for uhaul. Pickup and drop off are quick and easy. Great folks to deal with!

William B. 
Rating:
5.0

Customer did not leave a comment.

JOSEPHTODD M. 
Rating:
5.0

Customer did not leave a comment.

tom B. 
Rating:
5.0

- I'm not convinced that the air conditioner is working properly. Lots of air flow but it certainly was not cold air. Everything else was perfect

MARKW M. 
Rating:
5.0

Customer did not leave a comment.

Monica M. 
Rating:
5.0

great run business.

James K. 
Rating:
5.0

Customer did not leave a comment.

JANNA R. 
Rating:
5.0

Customer did not leave a comment.

Steven C. 
Rating:
5.0

Customer did not leave a comment.

Linda O. 
Rating:
5.0

Customer did not leave a comment.

Aleksey K. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

This is a great uhaul location. Always rent from here.

Sara L. 
Rating:
4.0

Customer did not leave a comment.

Dragana P. 
Rating:
5.0

Customer did not leave a comment.

JOHNW E. 
Rating:
5.0

Felt bad for the associate working when we dropped off. He was the only one running everything. He did the best he could given he had no help.

Craig M. 
Rating:
4.0

Customer did not leave a comment.

DARYL T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ken v.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TIM M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Julianne B.  |  Overall Experience 
Rating:
5.0

The lady who runs the place is 10/10. She made everything very easy and smooth. If she's not self-employed then give her a raise.

Monica M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LAINA D.  |  Overall Experience 
Rating:
3.0

dound head office in Arizona to be pricks with a $15 late fee. Don’t forget to pay your bill on time

mike c.  |  Overall Experience 
Rating:
1.0

Pro rated is a rip off. You should be ashamed. The staff told me i would have to pay for unit before i could use came back to get refund but nope. You guys suck. Never even moved anything in either

CAROLE L.  |  Overall Experience 
Rating:
4.0

Electronic documents and verification would be useful.

ronda b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

simonne malette m.  |  First Impressions 
Rating:
5.0

I am a long-term customer of nine years and I must say my move out of province was very Trumatic for me. Lori Kirk has not only helped me but worked very diligently to make everything easy for me. Living in another province sometimes we ran into trouble with payments and dates but Laurie and her staff always made things right. Thank you so much

SABINA J.  |  Overall Experience 
Rating:
5.0

Amazing Staff, friendly always professional

Sean T.  |  First Impressions 
Rating:
4.0

It was good, but a lower price for the 1st month, which someone else does, would be nice.

Randy R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bobby F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michelle E.  |  Overall Experience 
Rating:
5.0

I moved across the country and there have been a few problems on my part with payments and bank changes. But I have to say the staff have always been polite and always worked with me. It’s been eight years now and I would recommend you to my family and friends. Thank you Lori, you are the best

SABINA J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

patricia n.  |  First Impressions 
Rating:
5.0

Great staff-excellent facility-easy access

RON M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry F.  |  First Impressions 
Rating:
5.0

Clean site and they changed my storage spot because they realized the one they had reserved for me was too tight to get my car in. Staff was very friendly and helpful.

Randy R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kerri Y.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

ken v.  |  First Impressions 
Rating:
5.0

Very welcoming and answered all questions. Clean facility and locker.

Michelle E.  |  First Impressions 
No reviews have been submitted for this location.

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