Customer Reviews for U-Haul Moving & Storage at Citrus Park

5,114 comentarios

6111 Gunn Hwy   Tampa, FL 33625
(E Of Veterans Exwy)

(813) 962-7338

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(813) 962-7338

6111 Gunn Hwy
Tampa, FL 33625
(E Of Veterans Exwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Jazmin was very helpful. She made sure I had everything I needed. She was very patient and even asked if I needed anymore services. Very personable.

RYAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

sally W. 
Clasificación:
5.0

Good job Jasmine

STEVEN S.  |  First Impressions 
Clasificación:
5.0

Jamie was great. Hooked up trailer and was a pleasure to talk to.

TERRY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL N. 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DORELLE R. 
Clasificación:
5.0

Brian was very polite and professional.

ROBERT B. 
Clasificación:
5.0

Very professional staff. Quick and easy check-in and return.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORELLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARJORIE S.  |  Overall Experience 
Clasificación:
5.0

la unidad Necesita una cámara trasera

EDINSON M. 
Clasificación:
5.0

Reserving process early and staff was very friendly

MICHAEL S. 
Clasificación:
5.0

Your company is amazing. Everyone I dealt with was on point and the entire process was easy and efficient. ⚡️

RANDALL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL R. 
Clasificación:
5.0

Been using this U-Haul location for years and will continue to do so

MARIE K. 
Clasificación:
5.0

Nothing you've got it all covered by my requirements ! Courtesy, knowledgeable staff , great rental vechile extremely well maintained ! And I will be renting on a regular basis at this location very impressive thus far grand job ðŸ'

DAVID W. 
Clasificación:
5.0

Thanks John

Michael D. 
Clasificación:
5.0

All was great. Equipment was available, per order, on time, and charges were exactly as promised. Forgot a pair of glasses in the truck. Returned about an hour later and one of the yard people checked the return for me, and I got them back. Thank you, thank you, thank you. You folks are great.

EDWARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD V. 
Clasificación:
5.0

Friendly and helpful staff!

JULIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BETH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

PERRY K. 
Clasificación:
5.0

Staff was so helpful and friendly.

patrick K. 
Clasificación:
5.0

Owner of facility was great. Easy transaction. Smoooooth!

BRUCE K. 
Clasificación:
5.0

Fast and quick pick up and return !

LESTER L. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAYVIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M.  |  Overall Experience 
Clasificación:
5.0

I loved it all ,very convenient and friendly staff

Rashid L.  |  Overall Experience 
Clasificación:
4.0

I was lied to at this location.

Jonathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany S.  |  Online Move In 
Clasificación:
5.0

Excellent experience

JEFFREY L. 
Clasificación:
5.0

I was super impressed with this facility! The whole place was spotless and looked brand new even though it's been here for over a decade. The staff was all great!

CAROLYN O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa Z. 
Clasificación:
1.0

The mattresses, box springs and upholstered rocking chair were infested with bugs. I had to take them to the dump. When I went to the office to tell them about the issue, they said it wasn't U-haul's problem and they couldn't help me. The employee told me to call Repwest insurance. Repwest said they weren't responsible and they would refer my claim to U-haul corporate. I haven't heard anything and I am out two beds and a chair. This was a very bad experience.

Sheree Ann H.  |  Overall Experience 
Clasificación:
1.0

Try not to bill some one for 85 miles when they went less than 20 crooked employees and closing before closing time

Cecil J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff P. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

Very efficient and helpful.

Etienna W. 
Clasificación:
5.0

Customer service was outstanding!

SHERRI F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMEN B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIC D. 
Clasificación:
3.0

Wheel shook a lot the vehicle needs to be balanced and loud noise made when pushing on gas also locking system misaligned so unable to use lock correctly though items were secured.

HALCYONE W. 
Clasificación:
5.0

The staff were great. I actually picked a trailer that was a little too big for my car to tow and they recommended I switch to a smaller one which worked out just fine and saved me a bit of money

JENNA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene Z.  |  Overall Experience 
Clasificación:
5.0

The first time in your store staff very very friendly made us feel like a vip. No hassles.but call center need to take classes from this store and staff citrus park u haul.thank.you Doug dehart

DOUGLAS D. 
Clasificación:
1.0

I had used this location multiple times and never had a bad experiences , but this time (last time) the guy in the front called Sean and apparently it's the owner now( according his name tag) was the most rude and unprofessional person, since I spoke on the phone toll I returned the vehicle. He even told me “no ,you don't want to see me mad “this is my face “ when i asked if he was mad(witch I should didn't ask btw) . I honestly feel bad for the young man work back there, he even was rude to him on the register when he was selling me a hitch ( I shouldn't spend any other penny there) Customer service is important in any business even i know “not always the customers are right. NEVER WILL RECOMMEND THIS PLACE TO ANYONE.

IVELISSE O. 
Clasificación:
5.0

Staff was above and beyond pleasant..

CYNTHIA B.  |  First Impressions 
Clasificación:
5.0

Overall really great experience. This was our second time using a uhaul storage center so we knew what to do with the codes, but the first time we did it we were lost that one of the three boxes on the building was a check-in and then you used the code to get in. Maybe a video would be helpful.

Ashley H.  |  Online Move In 
Clasificación:
5.0

Likewise, this location was really efficient and maintained well. They were on it.

Ashley H. 
Clasificación:
4.0

No coment.

GUSTAVO P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS D. 
Clasificación:
1.0

Truck length we reserved not there. Only one available was twice the length.

BRITTANY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIE N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HERNAN R. 
Clasificación:
3.0

Attempted break-in of trailer. Transients living on the property. Back gate is inconsistently locked and closed.

KYLE I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

Professional and excellent service

JERRY E. 
Clasificación:
5.0

Best service ever. Very nice and friendly store.

ABDIEL H.  |  First Impressions 
Clasificación:
3.0

Clean up screens on credit card check out. They were very dirty and difficult to click on.

Manuel R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Abigail S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
5.0

Good job.

Arsene L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMULO D. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICENTE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEOMAR O. 
Clasificación:
5.0

the manager was very helpful

SAMUEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cang N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

SAMUEL S. 
Clasificación:
5.0

Thank you for your employees which are very helpful, professional, friendly and courteous.!I appreciate that. Blessings, NC

NANCY C. 
Clasificación:
5.0

Brian was so helpful and patient with me. He provided wonderful service.

MARICARMEN C. 
Clasificación:
5.0

Thanks to Ms. Rivera for the help and professionalism. 👍🏻Two thumps up👍🏻

NANCY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

El cliente no dejó un comentario.

clarissa g.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kirk G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ALISA O. 
Clasificación:
5.0

Gunn hey location great guys. Said I got ripped off. Not cool.

NINA C. 
Clasificación:
1.0

Wasn't clear on relocation destinations so I had to pay extra

BRANDATAVIS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAIRO G. 
Clasificación:
5.0

Truck was old and jerked hard and aisles up when u press the brakes!

LATARA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS A. 
Clasificación:
5.0

First time experience and it was great. Everyone very friendly. Rental process and use of truck was fully explained. Truck return was extraordinarily easy.

MARK B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER F. 
Clasificación:
4.0

I accidentally put quite a bit if extra gas in the truck and there is no refund or discount for that? As I am charged every little penny for the $0.69 per mile charge?? If I put an extra $5 in for gas above where I started I should receive a discount.

BENJAMIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERSON R. 
Clasificación:
5.0

They were very polite and efficient!

Maria M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRY P. 
Clasificación:
5.0

Everything way great!

KARINA G. 
Clasificación:
5.0

N/C

RICHARD R. 
Clasificación:
5.0

Great experience, staff was friendly and very helpful. The after hours drop off was very easy.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAXIBEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline A.  |  First Impressions 
Clasificación:
5.0

Staff was AMAZING! Coming from Miami to Tampa to find such friendly and helpful people really made our transition that much better!!! Thank You! PS Icing on the cake was the coffee/food recommendations we got!

Maria Cecilia Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE H. 
Clasificación:
5.0

The associate at the counter was so nice and helpful; she was very upbeat and positive! Great way to start the move!!!

Rebecca A. 
Clasificación:
1.0

Under staffed. Too lazy to get out trailer so they switched trailers which costs 20 minutes of waiting and a heavy dose of bad attitude from the manager. Put a different drop off location on the contract than the confirmed booking stated which caused problems returning. Worst experience ever at a Uhaul and I have had many. All comes down to poor management.

RICHARD M. 
Clasificación:
5.0

I had a great experience with this location and all the staff there. From the man at the desk helping me in the middle of his break, to the man who answered the phone helping me when i was running behind and the kind man who helped us return the equipment. Great staff! Will be using this location!

Alexandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMENICO C. 
Clasificación:
5.0

This location has always been available for all of my moving needs; customer service reps have been excellent and very accommodating when I've needed them

BELKIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen S. 
Clasificación:
4.0

Keep up the good work !

Arsene L.  |  First Impressions 
Clasificación:
5.0

Very efficient service

JOSE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Destiny O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAGOBERTO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara C. 
Clasificación:
5.0

super easy

Rashid L.  |  First Impressions 
Clasificación:
3.0

Get better trucks these are old and refund my money

AREZO Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAFAEL R.  |  First Impressions 
Clasificación:
5.0

Nothing was excellent

RALPH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Haley K.  |  Overall Experience 
Clasificación:
4.0

Nothing is perfect in life but as far as storage is concern, this is a pretty decent outfit. The elevator broke down (normal) from time to time, but other than that, it was nearly perfect for the 5 years plus I stored my stuff here. Clean and well maintained, good clean bathrooms, A/C. I recommend this place.

ENRIQUE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlon A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha B.  |  Online Move In 
Clasificación:
5.0

Patrick is awesome! He is very friendly and professional

ANGEL R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sarah B.  |  First Impressions 
Clasificación:
4.0

The storage and truck cost more than I had reserved. I had reserved a ground level storage unit that the person in store said didn't exist, but he one I ended up with cost more and has insurance on it that I don't think is necessary. Overall, not convenient and not cost guaranteed for having reserved everything.

Angela C.  |  First Impressions 
Clasificación:
5.0

I checked in on a Sunday morning with no waiting. Staff was friendly and helpful. Access to the climate-controlled storage building was easy and secure. We rented a UHaul truck so it was great that the storage building had a loading dock for the size of the truck that we rented. The carts were very helpful. I needed to switch to a larger unit and the staff was helpful in making this transfer.

Tony L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerman R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carmen V.  |  First Impressions 
Clasificación:
3.0

The person who waited on me was talking on his phone, and I had to wait about 5 minutes for him to help me. He seemed like he didn't want to be there. And why do I need 2 extra people on my application? And I could barely read the space number, because he didn't tell me what it was. My daughter took a guess.

wanda d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Trina H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Zolan A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather B.  |  Online Move In 
Clasificación:
3.0

One of the reasons I chose this location was the hours of access...The directions for the access codes are confusing.....there are three keypads!!!! I did manage to gain access for my first dropoff but am concerned if I'll be able to figure out when I bring another load.

Dawn D.  |  Online Move In 
Clasificación:
5.0

I had a trailer hitch installed a few months ago and the general manager, Patrick Walker made the transaction work on time and within budget, to our mutual satisfaction in spite of a couple of minor glitches. He also became involved in our storage rental unit agreement due to a conflict between our agreement with an on line agent and the policy of the company. He resolved the issue with no delay and fairly, according to our agreement, and to our satisfaction. The facility is clean and well maintained with easy access. The personnel at this 6111 Gunn Hwy location have been helpful and knowledgeable. I highly recommend this business.

Michael B.  |  First Impressions 
Clasificación:
5.0

Very kind understanding and willing to accommodate every situation 2 Thumbs Up

CHANTELLE D.  |  First Impressions 
Clasificación:
5.0

After driving a UHaul truck 3 hrs to Tampa I was exhausted. I had reservations at Extra Space after they "sold me" on the first mon the free. Unfortunately once I got there I discovered the Free didn't include hidden fees for Admin fee and required renters insurance and only their locks can be used. My "FREE" was close to $100. As tired as I was I couldn't let that happen! I called UHaul they also told me 1st month was free but this time it was REALLY FREE! :-). During this time of Covid, not working, not being able to afford my home any more and moving in with a friend I needed every break possibly. I was thrilled! I jumped back in the truck and went to 6111 Gunn Highway Tampa, FL Where there service was exceptional. I'm so happy I didn't just say OK and give those other guys my money! Save yourself the time and effort just go to UHaul!

Angela C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  First Impressions 
Clasificación:
5.0

Door of unit is very stiff and needs attention.

Todd W.  |  First Impressions 
Clasificación:
5.0

Very good

Franicsca M.  |  First Impressions 
Clasificación:
5.0

Had my remote checkin completed and i was in and out in 1/2 hr or so....very quick and knowledgeable staff.

Chris W.  |  First Impressions 
Clasificación:
5.0

Allison was well informed and very helpful!

Steven P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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