Customer Reviews for U-Haul Moving & Storage at Citrus Park

6,134 reviews

6111 Gunn Hwy   Tampa, FL 33625
(E Of Veterans Exwy, Across the street from Super Walmart on Henderson and Gunn Hwy.)

(813) 962-7338

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(813) 962-7338

6111 Gunn Hwy
Tampa, FL 33625
(E Of Veterans Exwy, Across the street from Super Walmart on Henderson and Gunn Hwy.)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The people were friendly but not really clear on the process. The attendant told me there was a 1/4 tank of gas but there was less than a 1/4 tank when I left. I drove the vehicle for 15 miles put 2 gal of gas in the vehicle, then was charged a $30 fuel fee plus, a 4 gal surcharge of $18. Buyer beware of "additional fees" that should not have been charged.

Bill Maxey 
Rating:
5.0

Nothing,pick was quick and easy.

steven burrell 
Rating:
5.0

The agent I rented from was very polite and explained everything. I had no issues when I picked up or returned the rental.

Sandra Hendershot 
Rating:
5.0

Nothing needs to be improved in my opinion Very easy and pleasant experience.

Barbara Williams 
Rating:
5.0

Customer did not leave a comment.

Jonathan Cox 
Rating:
4.0

A bit of wait, but otherwise good drop off.

Jeremy Friedman 
Rating:
5.0

Customer did not leave a comment.

Lyndsay Carrus  |  Overall Experience 
Rating:
5.0

Great costumer service Love this location

Johannes Reyes 
Rating:
4.0

Would be nice to have an agent accompany the driver for a brief orientation on the vehicle before they drive away...

Louis Buccino 
Rating:
5.0

They have excellent cervice

Edgardo Leiva-Pereira 
Rating:
5.0

Customer did not leave a comment.

JJ Coyne 
Rating:
4.0

Customer did not leave a comment.

Kevin Matthews 
Rating:
5.0

Please have the truck ready before customer picks up. The key I was given , the truck was not in the parking, I have go back inside and ask the representative where the truck was. He went to the back and found it . But it’s was very inconvenient and confusing.

Elizabeth Santana 
Rating:
5.0

Customer did not leave a comment.

Kari Tolbert 
Rating:
5.0

Luis and staff were great!

ROB Catoe 
Rating:
5.0

Customer did not leave a comment.

Lawrence Slater 
Rating:
5.0

Excellent and service super good

Ivette Martinez 
Rating:
5.0

Customer did not leave a comment.

Eric Fridh 
Rating:
5.0

Quick turnaround

Richard Rauscher 
Rating:
5.0

Customer did not leave a comment.

Jasmin Palermo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAMUEL VELEZ 
Rating:
5.0

Customer did not leave a comment.

SANDRA MARTINEZ 
Rating:
5.0

The front desk attendant was polite and made the process smooth and quick. The returned process was also very quick.

ALTAGRACIA SANTANA 
Rating:
5.0

I couldn't have asked for a better easier experience. The staff was friendly and helpful. Many Thanks.

Thomas Villanti 
Rating:
5.0

This is the 2nd hitch (different cars) they installed very helpful (had a problem with the order) guy there took care of it!

Bradley Trumbull 
Rating:
5.0

Customer did not leave a comment.

Javier Ramos Perez 
Rating:
5.0

Customer did not leave a comment.

Daniel Santiago 
Rating:
5.0

Customer did not leave a comment.

Anthony Taylor 
Rating:
5.0

Customer did not leave a comment.

wayne hudson 
Rating:
5.0

Customer did not leave a comment.

cesar Espinosa 
Rating:
5.0

Great experience!

Yossila Pitts  |  Overall Experience 
Rating:
5.0

Stuff we're friendly and professional. One of the my best uhual rent experience.

Zixiang Nie 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Davidson 
Rating:
5.0

Great experience

SAMUEL VELEZ 
Rating:
4.0

Customer did not leave a comment.

Mary Cuneo 
Rating:
3.0

Customer did not leave a comment.

Tiffany Baker 
Rating:
5.0

I rented about 8 years! Thanks again @

MARCELO NASCIMENTO  |  Overall Experience 
Rating:
5.0

Easy process and quick!

Joshua Beckman 
Rating:
5.0

good deal

brian smith 
Rating:
5.0

Customer did not leave a comment.

Dan Zohar 
Rating:
5.0

Customer did not leave a comment.

Chad Weigand 
Rating:
5.0

The representative was very knowledgeable and quite courteous. He helped me with all my questions. Thank you for the great service.

carlos ramirez 
Rating:
5.0

Customer did not leave a comment.

Michael Warhola 
Rating:
5.0

Customer did not leave a comment.

Paul Bartow 
Rating:
5.0

Customer did not leave a comment.

Ruben Salazar 
Rating:
5.0

Keep up the good work.

SAMUEL VELEZ 
Rating:
5.0

Excellent

Eduardo Marrero 
Rating:
5.0

Customer did not leave a comment.

vanessa dallatezza 
Rating:
5.0

All the staff on Gunn were very pleasant and helpful. The person who went above and beyond was Patrick. He helped me, when the double lockers assigned didn’t work out, to find one that would and was pleasant through the process. ( I got the name Patrick from my contract, I hope it’s correct)

Kathryn Berglund  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Chrysse Rice 
Rating:
5.0

Customer did not leave a comment.

Margret Holland  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maiquel Jimenez 
Rating:
5.0

Customer did not leave a comment.

Andrew Burzumato 
Rating:
5.0

Customer did not leave a comment.

Shannon Jones 
Rating:
5.0

Awesome service at this location. Can’t say the same for another location near me.

rick trottier 
Rating:
3.0

I returned the trailer by 430 the same day. It was unhooked by an employee. He never marked it as returned. I received two treats of legal action from U-Haul. I should consider legal action against you for harassment and intimidation. Stupid ending to my relationship with U-Haul. I will use Home Depot from now on.

Kevin Guffey 
Rating:
5.0

The storage was went and price was affordable but the ladies in the office never wants to help the customer one time I had went there and ask if someone can help me open my uhaul door since it was jammed she said “all you have to do is open it “ I stated that I was jammed again and she replied with the same answer when I went to go un jammed it my hand slipped and the metal left me with a gash on my hand. The manager then helped with and everything was solved. The lady’s in this office just wants to stay at the counter and not actually help customers.

Lissette Hope  |  Overall Experience 
Rating:
5.0

Only issue was the wiring harness was continually delayed. Wasn't a big deal since i had flexibility.

paul moore 
Rating:
5.0

Customer did not leave a comment.

Jasmin Palermo 
Rating:
1.0

Customer did not leave a comment.

Julio Tagliafico 
Rating:
5.0

Customer did not leave a comment.

John Krempa 
Rating:
5.0

Customer did not leave a comment.

Gisella Pastor 
Rating:
5.0

Customer did not leave a comment.

Stephen Russell 
Rating:
5.0

Customer did not leave a comment.

Cristina Cordoba-Beltran 
Rating:
5.0

Location was great, your per mile charge needs work. A little on the expensive side.

Christopher Patterson 
Rating:
5.0

De cuanto fue mi factura pues no lo e recibido

VICENTE RIVES 
Rating:
5.0

Customer did not leave a comment.

Patrick Faulkner  |  Overall Experience 
Rating:
5.0

do not charge for returning the item offered to another address

Renato Machado 
Rating:
5.0

Customer did not leave a comment.

Maria Rodriguez Narvaez 
Rating:
5.0

Nothing. Everyone was friendly and the process smooth and drop off could not have been better with prompt receipting via email

Kenneth Black 
Rating:
4.0

Customer did not leave a comment.

RICHARD PUSL 
Rating:
5.0

Customer did not leave a comment.

Brian Hindy 
Rating:
4.0

The only complaint is that they were out of the regular moving dolly and gave me an appliance dolly instead. It was really heavy and hard to navigate….almost more trouble than it was worth.

Erica Green 
Rating:
2.0

It took 30 minutes to get the vehicle I reserved online the day prior due to the computers not working properly, equip the staff with pens and paper to process rentals the old fashioned way just in case. The woman who helped me did her best while her colleague did nothing. There was a 53’ tractor trailer blocking my truck so I got a van instead which was fine with me.

CHRISTOPHER ALLBERT 
Rating:
3.0

More attention to customers pulling up. I waited 20 min. It wasn’t busy one person in front of me

malik eugene 
Rating:
5.0

All good.

Mark Littlefield 
Rating:
5.0

Customer did not leave a comment.

Jason Loughren 
Rating:
5.0

Customer did not leave a comment.

Allan Dickson 
Rating:
2.0

Customer did not leave a comment.

Lisa Herzhaft  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angel Rodriguez 
Rating:
5.0

Team was quick and timely, great job with the MC trailer today. Thank you

Stephen Waters 
Rating:
5.0

Installer knew what he was doing

Michael hill 
Rating:
4.0

Customer did not leave a comment.

FRED CLARKE 
Rating:
5.0

Customer did not leave a comment.

Monique Sumpter 
Rating:
5.0

The truck mirror was flapping back and toward while driving. I find this unacceptable and a safety hazard. I was frightened the both ways. This truck needs repairs immediately. NS

Nilda Santiago 
Rating:
5.0

Convenient,safe and very professional staff with up to date vehicles.I’ll be a customer again

Christian Nazaretian 
Rating:
1.0

I have an problem with the motion sensor lighting by my former storage unit. When packing or unpacking "There Should Be A Way To Keep The Motion Sensor Light On" It's very very inconvenient because I had to Stop serveral times to walk near the light sensor because it kept going dark. I asked office about this and was told "There Is No Fix Or Work Around"" This issue would prevent me from using Uhaul for any future Rental and Storage needs.

Royce Williamson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Morris 
Rating:
4.0

Customer did not leave a comment.

SANDRA OWENS  |  Overall Experience 
Rating:
5.0

The Staff was very professional and accommodating and very informative and Helpful!! Patrick, the manager,Luis,Jazmy, Frankie ,Chris and Brian was very helpful in assisting me in my "Time" of sorrow!! Best regards, Carrie Ricks-Resto

Carrie Ricks-resto  |  Overall Experience 
Rating:
5.0

Very efficient pickup and drop off.

RUSSELL WOODWARD 
Rating:
5.0

Customer did not leave a comment.

JJ Coyne 
Rating:
5.0

Customer did not leave a comment.

Pablo Chavarriaga 
Rating:
2.0

I had a mandatory move date of January 3rd 2024. The movers were contracted for that date for an hourly wage to move my things out of storage to my new apartment. My storage unit was on the 2nd floor. It took twice as long to unload the unit because the elevator was broken. I am handicapped in a wheelchair so I could not even go upstairs to supervise the move. When I contacted the manager and requested some sort of compensation to offset the expense for additional time it cost to move due to the broken elevator he said it was an act of God and no compensation would be made. We communicated back and forth via text. I felt he was arrogant and unreasonable. Due to this experience I certainly wouldn't recommend this U Haul location again.

Angela Mosley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clarence Gardener 
Rating:
5.0

Todo excelente buen trabajo

Lisvan Del Valle 
Rating:
5.0

Customer did not leave a comment.

Michael Bishop 
Rating:
5.0

Thank you

Norma Padilla  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derek Freeze 
Rating:
5.0

But I would never used the 8212 Sheldon Road location again. The clerk couldn’t find my reservation and didn’t seem interested in helping me. The store was too busy for the clerk to figure out where my reservation was.

Annette Henson 
Rating:
5.0

Customer did not leave a comment.

Scott Fox 
Rating:
5.0

Nice place with professional staff.

Dmytro Timashkov 
Rating:
5.0

Customer did not leave a comment.

Sandy Soriano 
Rating:
4.0

Staff was helpful and easy to work with. Made another reservation for a rental. Thanks!

Leslie Taylor-Rharbi 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Arevalo  |  Overall Experience 
Rating:
4.0

Rented 6 packing blankets that when I took them out of plastic bag and used they smelled like dead skunk ass - good experience with staff and truck but omg they stunk

Thomas Gluck 
Rating:
5.0

Customer did not leave a comment.

Thomas Dennis 
Rating:
2.0

The equipment was fine. The check-in process went well, although I did not realize that you all charged 1.19 per mile for a local rental. I believe that is a bit excessive. I recall the days when it was unlimited mileage for a local rental. My other issue was the morning I picked up the truck it was raining. I was told the truck was at the end of the building, no problem. I began walking, as I passed the maintenance garage I passed the gentleman sitting in a covered golf cart. He was very pleasant and waved at me. It might have been nice if he would have offered to take me to my truck in his covered golf cart!

David Chamberlin 
Rating:
5.0

Customer did not leave a comment.

George Lewis 
Rating:
5.0

Fast friendly convenient

Mark Scott 
Rating:
5.0

Customer did not leave a comment.

rosa garcia rios 
Rating:
5.0

Customer did not leave a comment.

Wanda Flores  |  First Impressions 
Rating:
5.0

Fast and easy. Super clean trucks needed emergency last minute last day year was available.

Wanda Flores 
Rating:
5.0

Not sure. Everyone was courteous and quick. Much better than other Uhaul facilities I’ve been to. RJ

ROBERT JEFFREY 
Rating:
5.0

Customer did not leave a comment.

HERNANDO LOPEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Hubbard 
Rating:
5.0

Customer did not leave a comment.

BRYAN PERALTA CHAPUSEAUX 
Rating:
5.0

Jazym has assisted me in the past, going forward she is still, Awesome!!

Carrie Ricks-resto  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tahesha Shank  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel Doud  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phillip Puleo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOHN REYNOSO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WILLY TAVAREZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Frank Woodward  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Janet Barnett  |  Overall Experience 
Rating:
5.0

Very helpful professional great place

John Crescente  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Johanna Vivno  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERICA GARCIA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

susan Dailey  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ERNESTO GONZALEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria Brennan  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ellen zink  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lori maloney  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lori maloney  |  First Impressions 
Rating:
2.0

I hate the gate in and out service and that you’re going to hold my stuff hostage. If I forget to get in and out I also think that it’s potentially against the Americans with disabilities act. I have ADHD I forget a lot of things so you’re gonna hold my stuff ransom because I forget Doesn’t make a lot of sense to me

Joshua Robeson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

WILLY TAVAREZ  |  First Impressions 
Rating:
5.0

These guys at your Gunn Hwy location were amazingly helpful. Thank you so much guys.

Aaron Lambertsen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA DIAZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brenda Carrion  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Kasper  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Shealah Mccaskie  |  Overall Experience 
Rating:
1.0

Way too expensive for a 5 foot storage unit Staff didn’t even check me out when I rented a U-Haul trailer

Sid Warburton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Selena Fernandez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

William Sharp  |  Overall Experience 
Rating:
5.0

Great hours for a decent storage unit that was well maintained convenient & reasonably priced.

Kim Copp  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Irene Leon  |  First Impressions 
Rating:
4.0

Staff friendly and helpful.

STEPHANIE ANN GRAYSON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Westly Jackson  |  Overall Experience 
Rating:
5.0

The nicest looking UHaul facility I have ever seen. The young male who helped me check in was VERY nice. I am glad I chose this location to store my belongings.

Carey Mancini  |  First Impressions 
Rating:
5.0

Thank you for the server's

Dennis SAMUELS  |  Overall Experience 
Rating:
5.0

Thank you so much for your service. If I move back to Tampa your location will be my first choice in case I need a storage in the future. God bless...

Carmen Miranda-Nieves  |  Overall Experience 
Rating:
5.0

Very nice experience. Great customer servic. Great facility.

Jermaine Robinson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CRAIG WASCOVICH  |  Overall Experience 
Rating:
5.0

Great staffing

wardell penbroke hanna  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Carlos Alejandre  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CLIFTON DAVIS  |  Overall Experience 
Rating:
5.0

Amazing customer service very professional

Jose Gonzalez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Raiza Ferro Chavez  |  First Impressions 
Rating:
5.0

Gentleman at the front desk on June 12 @5:30p was outstanding. Very accommodating. Explained everything perfectly.

Greg Tramel  |  First Impressions 
Rating:
5.0

The staff was very helpful and always ready to help you with no problem at all also they always had a smile 😁😊

DONALD HILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramona Thibert  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charles williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

kristine hix  |  Overall Experience 
Rating:
5.0

Yes, the staff was extremely helpful including the general manager, Patrick. And their staff is really helpful when I needed an answer for any one thing.

Michael Lyons  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Merrith Jones  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

susan Dailey  |  First Impressions 
Rating:
5.0

Very convenient facility with workers that are super professional and respectful ensuring that the customers are given the best service.

Larry Moody  |  Overall Experience 
Rating:
5.0

Thank you for everything.

Zoraida Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Mudd  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Phillip Puleo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jessica Mccarthy  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Richard Fernandez  |  Overall Experience 
Rating:
5.0

I love the helpful friendly staff. You have GREAT GROUP OF PEOPLE!!! Give them more vacation days

Jihad Turnquist  |  First Impressions 
Rating:
4.0

Very very expensive

Maurie Friedman  |  Overall Experience 
Rating:
5.0

John was great. Thanks for all the help

Patrick Frantzen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel EDWARDS  |  Overall Experience 
Rating:
5.0

Thank You for being there for me to store my stuff. Still too crazy to get a house yet. Be Blessed 🎉🌅🌄💛

CYNDIE AKELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ania Reytor  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Brown  |  Overall Experience 
Rating:
5.0

Mrs. Jazmín Rivera is a rude person

Carlos Rosado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

evelyn oztolaza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

brian phillips  |  First Impressions 
Rating:
5.0

Thank you so much

Nilda Darby  |  First Impressions 
Rating:
5.0

The storage facility took really good care of me

Victoria Iagulli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Vega  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Garcia  |  Overall Experience 
Rating:
5.0

The staff was so kind and helpful!

TREALE CLARK  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COLLEEN PAUL  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Victoria Shelton  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William Abbott  |  Overall Experience 
Rating:
5.0

The best in town. The staff here are excellent.

Eric Perry  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Charles French  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramona Thibert  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cameron Tomlinson  |  Overall Experience 
Rating:
5.0

Good people to work with!

Angelina Bourdon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Zoraida Hernandez  |  First Impressions 
Rating:
5.0

The folks that set up my reservation and did the final booking were pleasant and put the “extra” in extraordinary.

Michael Grooms  |  First Impressions 
Rating:
4.0

This is a very good facility with a helpful staff. The only issue we had was that the elevator was out of order for two of the days when we were moving the stored items from the second floor.

EDWARD BURNELL   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jairo Palma  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Eric Bater  |  Overall Experience 
Rating:
5.0

Had my unit a little over two years. Everybody was ALWAYS very friendly, polite and helpful!!! Appreciate this facility and all staff!!

David Howard  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIELLE LYDE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Myrthia Alvarado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kenneth Walter  |  First Impressions 
Rating:
5.0

They helped more than ever from beginning to end. Def would recommend.

Greg Gardere  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia Rubio  |  Overall Experience 
Rating:
5.0

This location is very clean, has well lit areas, and offers great access hours! The staff are all knowledgeable, courteous, and friendly. Highly recommend this location - you will not be disappointed!

Yvette Blanchard  |  Overall Experience 
Rating:
5.0

Customer service was excellent and amazing, thank you.

Carlos Nunez  |  First Impressions 
Rating:
2.0

Entrance to the indoor storage unit smells like urine. In addition, there’s no garage can to put the dirt/garage once the unit is cleaned out at time move.

PAMELA SIBLEY  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

randa smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

beverly james  |  Overall Experience 
Rating:
5.0

Jean had phenomenal customer service and gave me clear directions to my storage unit. This storage is clean and well managed. Office hours are very convenient and the line wasn’t long at all.

Kimberly Bell  |  First Impressions 
Rating:
5.0

Always helpful and understanding 😊

Tonimarie Nichols  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEVEN SEEGER  |  Overall Experience 
Rating:
3.0

I was told I would get a call back from the Uhaul storage on Gunn Hwy, Tampa. FL, but I received no callback. When I got there late evening, I had no "gate code #, and was just lucky another person came by and let me in!! I don't know what I would have done if that person had not come by! I still have no gate access #, so I have to call the storage facility today!!

penny meleen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JOSE LEBRON  |  First Impressions 
Rating:
4.0

Once I start using the facility, I can better comment. However, I have used your facility in the past.

Gloria Wiley  |  First Impressions 
Rating:
4.0

The storage was one a the few things that actually went well out the overall U-Haul experience.

Liana Vasquez  |  First Impressions 
Rating:
5.0

This was an exceptional experience. Both staff members were professional, friendly, and super knowledgeable about the storage unit, the access, and overall layout. I truly appreciated the help as this was the 3rd facility visited within an hour trying to secure a storage unit. Thanks guys!!

Yvette Blanchard  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Frank Woodward  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

STEPHANNIE LAO RODRIGUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeny Farinas Salado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JUAN MATTA  |  Overall Experience 
Rating:
4.0

The lady and gentleman that assisted us in the clean out of our storage unit were VERY professional and VERY helpful!!!! They are an asset to your business!!

anthony Yarand  |  Overall Experience 
Rating:
4.0

This facility is very clean. The store manager is very nice, pleasant, and helpful.

Katherine Burnett  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paula Burke  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Wanda Garcia  |  First Impressions 
Rating:
1.0

I only used it for 11 days and they charged me for the entire month They stole my money I dont recommend this place

Miguel Humberto Fuentes Teruel  |  Overall Experience 
Rating:
5.0

Great staff specially help from Jean

diana bandes  |  First Impressions 
Rating:
5.0

Great customer service and easy loading and unloading area.

Ian Buck  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JESSICA HEARNS  |  Overall Experience 
Rating:
5.0

John was very professional and helpful with getting my unit.

debra morales  |  First Impressions 
Rating:
2.0

was great till Gary started working there. He is rude and thinks he owns that place. Had rented there for 4 years. I will never. Rent there again as long as he works there.

carol Snakovsky  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JENNIFER GONCALVES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Gregg  |  Online Move In 
Rating:
5.0

The facility I had storage in was great! Very clean, helpful, and convenient. However, the 800 customer care line was not helpful and was very rude; I had to speak to a manager due, which then my questions were finally answered. So if I could give 2 individually score I would give the Citrus Park facility and staff 5 starts and the customer “company” help line a 1/2 a star.

Lyndsay Carrus  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori Gregg  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Phillip Puleo  |  Overall Experience 
Rating:
4.0

Employees are not friendly

ABDIEL HERNANDEZ  |  Overall Experience 
Rating:
4.0

I had no problems with the storage facility. I used one for years. The problem I have is with the lack of communication when renting a trucks.

DANIEL MATTSEN  |  Overall Experience 
Rating:
5.0

Good job Jasmine

STEVEN SEEGER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Thomas Wagner Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michelle lucas  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MARJORIE SALGADO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARAH BYRD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karen Marrero  |  Overall Experience 
Rating:
5.0

I loved it all ,very convenient and friendly staff

Rashid Lughmani  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tiffany Smith  |  Online Move In 
Rating:
1.0

The mattresses, box springs and upholstered rocking chair were infested with bugs. I had to take them to the dump. When I went to the office to tell them about the issue, they said it wasn't U-haul's problem and they couldn't help me. The employee told me to call Repwest insurance. Repwest said they weren't responsible and they would refer my claim to U-haul corporate. I haven't heard anything and I am out two beds and a chair. This was a very bad experience.

Sheree Ann Hanley  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darlene Ziglar  |  Overall Experience 
Rating:
5.0

Staff was above and beyond pleasant..

CYNTHIA BATES  |  First Impressions 
Rating:
5.0

Overall really great experience. This was our second time using a uhaul storage center so we knew what to do with the codes, but the first time we did it we were lost that one of the three boxes on the building was a check-in and then you used the code to get in. Maybe a video would be helpful.

Ashley Hass  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

LARRY PAGE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANGEL NIENOW  |  First Impressions 
Rating:
3.0

Attempted break-in of trailer. Transients living on the property. Back gate is inconsistently locked and closed.

KYLE INMAN  |  Overall Experience 
Rating:
5.0

Best service ever. Very nice and friendly store.

ABDIEL HERNANDEZ  |  First Impressions 
Rating:
5.0

Good job.

Arsene Labonte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cang Ngo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

clarissa gardner  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kirk Guillory  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Burnell  |  Overall Experience 
Rating:
5.0

They were very polite and efficient!

Maria Marin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Arevalo  |  First Impressions 
Rating:
5.0

Staff was AMAZING! Coming from Miami to Tampa to find such friendly and helpful people really made our transition that much better!!! Thank You! PS Icing on the cake was the coffee/food recommendations we got!

Maria Cecilia Zuniga  |  Overall Experience 
Rating:
4.0

Keep up the good work !

Arsene Labonte  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tina Daniels  |  Overall Experience 
Rating:
5.0

super easy

Rashid Lughmani  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RAFAEL RIBAS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ricardo Echevarria  |  Overall Experience 
Rating:
4.0

Nothing is perfect in life but as far as storage is concern, this is a pretty decent outfit. The elevator broke down (normal) from time to time, but other than that, it was nearly perfect for the 5 years plus I stored my stuff here. Clean and well maintained, good clean bathrooms, A/C. I recommend this place.

ENRIQUE MAHECHA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marlon Ausby  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Samantha Bullock  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jonathan Fillmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Angeles CORREA RIVERA  |  Overall Experience 
Rating:
5.0

Patrick is awesome! He is very friendly and professional

ANGEL RODRIGUEZ  |  First Impressions 
Rating:
5.0

Great place. I would definetly recommend. Thank you.

Noelia Millet  |  Overall Experience 
Rating:
5.0

All workers at the front desk was helpful and had me in and out quick

jay Figueroa  |  Overall Experience 
Rating:
4.0

El gerente de esa localidad no fue cordial en las dos ocaciones que tuve contacto con el, no fue amable conmigo como cliente y abrió más tarde del horario que estaba establecido y teniendo mala actitud, gracias

Luis Martinez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sarah Brown  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dakota Wolfe  |  Overall Experience 
Rating:
4.0

The storage and truck cost more than I had reserved. I had reserved a ground level storage unit that the person in store said didn't exist, but he one I ended up with cost more and has insurance on it that I don't think is necessary. Overall, not convenient and not cost guaranteed for having reserved everything.

Angela Cowens  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angeles CORREA RIVERA  |  First Impressions 
Rating:
5.0

I checked in on a Sunday morning with no waiting. Staff was friendly and helpful. Access to the climate-controlled storage building was easy and secure. We rented a UHaul truck so it was great that the storage building had a loading dock for the size of the truck that we rented. The carts were very helpful. I needed to switch to a larger unit and the staff was helpful in making this transfer.

Tony Lutz  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Virginia Wolf  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerman Rumlind  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carmen Velazquez  |  First Impressions 
Rating:
5.0

Easy, simple, no problems. was cool having my first month free but there wasn’t any military discounts :/

jay Figueroa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

bridget bahlke  |  Overall Experience 
Rating:
4.0

Telephone and office wait times longer than expected.

Frank Tyler  |  Overall Experience 
Rating:
5.0

Great group at the Gunn Hwy Store

Arleen Lewis  |  Overall Experience 
Rating:
5.0

I am a returning customer, and really appreciate this storage

Taiwana Lyons  |  Overall Experience 
Rating:
5.0

Service great for booking storage unit. Returned truck at same level. Was still chg for not having enough gas. $6 and some change . No big deal.

CARLOS LEON  |  First Impressions 
Rating:
4.0

You have ignored my request for phone calls ONLY

Teresa Haigerty  |  First Impressions 
Rating:
5.0

This location exceeds expectations every time you visit and is unlike any other location. The staff here are all professional unlike other locations

ANTONIO GUTIERREZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Shaterrica Luther  |  First Impressions 
Rating:
4.0

I’ve had a unit there for 16 years. No major complaints. Always felt my property was safe and secure. Few minor concerns: Limited access hours especially on weekends unless you wanted to pay more. Very very difficult to reach storage building many times during the weekends due to heavy volume and movement of rental trucks. Overall very satisfied.

DARRIN D. DODD  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Ball  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sagrario Hernandez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

pete hill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tarik Hasan  |  Overall Experience 
Rating:
3.0

The person who waited on me was talking on his phone, and I had to wait about 5 minutes for him to help me. He seemed like he didn't want to be there. And why do I need 2 extra people on my application? And I could barely read the space number, because he didn't tell me what it was. My daughter took a guess.

Wanda Dougherty  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Morena Aparicio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Denise Bell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MONIKA JEAN-PHILLIPE  |  Overall Experience 
Rating:
5.0

Could not get ahold of anybody by phone on Monday 7/5/21,. Had to drive up to speak to some one.

David Coburn  |  First Impressions 
Rating:
5.0

I wish I can give a higher rate. I've been nothing but please with the service and staff.💯💯💯💯💯

frank scott  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DORIS RAMOS  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Trina Hager  |  First Impressions 
Rating:
5.0

Place was clean safe and the staff was very friendly and helpful thanks

Stewart miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia CHAMBLESS  |  Overall Experience 
Rating:
3.0

Not able to talk to store on the phone.

John Vanecek  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Antonio DiLorenzo  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Zolan Alkire  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Heather Baker  |  Online Move In 
Rating:
3.0

One of the reasons I chose this location was the hours of access...The directions for the access codes are confusing.....there are three keypads!!!! I did manage to gain access for my first dropoff but am concerned if I'll be able to figure out when I bring another load.

Dawn Decator  |  Online Move In 
Rating:
5.0

I had a trailer hitch installed a few months ago and the general manager, Patrick Walker made the transaction work on time and within budget, to our mutual satisfaction in spite of a couple of minor glitches. He also became involved in our storage rental unit agreement due to a conflict between our agreement with an on line agent and the policy of the company. He resolved the issue with no delay and fairly, according to our agreement, and to our satisfaction. The facility is clean and well maintained with easy access. The personnel at this 6111 Gunn Hwy location have been helpful and knowledgeable. I highly recommend this business.

Michael Burnell  |  First Impressions 
Rating:
5.0

Great facility. Clean and spacious.

Ellis Dejesus  |  Overall Experience 
Rating:
2.0

I setup a reservation for a unit and everything seemed okay until I got there. I was told I would have 24 hour access but the hours on the door said differently. The Confirmation email didn’t give clear directions on how to get into unit. My code didn’t work to get into the door. I went in behind someone else and when I got to my unit (after I had to search and find it) I opened it and alarms started going off. I had already loaded a cart full of stuff and tried to call the front office for assistance but was transferred to customer service and placed on hold. There was no way to speak with anyone in the front and after being on hold for over 10 mins I loaded my things back into my car, went to the office and canceled my reservation. I received a full refund and will not be using uhaul storage or recommend it to anyone.

Marc Castano  |  Online Move In 
Rating:
5.0

Thank you for the wonderful customer service!

Kristine Bredeau  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DARLENE VELAZQUEZ  |  Overall Experience 
Rating:
5.0

Very kind understanding and willing to accommodate every situation 2 Thumbs Up

CHANTELLE DAVIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

PAUL BEIRO  |  Overall Experience 
Rating:
5.0

Very happy customer! I’ve been using Uhaul for my storage unit for 3+ years and completely satisfied. I’ve never had any issues and have nothing negative to say. Would recommend to others! Great experience

ANDREW FINDER  |  Overall Experience 
Rating:
5.0

After driving a UHaul truck 3 hrs to Tampa I was exhausted. I had reservations at Extra Space after they “sold me” on the first mon the free. Unfortunately once I got there I discovered the Free didn’t include hidden fees for Admin fee and required renters insurance and only their locks can be used. My “FREE” was close to $100. As tired as I was I couldn’t let that happen! I called UHaul they also told me 1st month was free but this time it was REALLY FREE! :-). During this time of Covid, not working, not being able to afford my home any more and moving in with a friend I needed every break possibly. I was thrilled! I jumped back in the truck and went to 6111 Gunn Highway Tampa, FL Where there service was exceptional. I’m so happy I didn’t just say OK and give those other guys my money! Save yourself the time and effort just go to UHaul!

Angela Cash  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLAUDETTE MADAR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ronald Diaz  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Patricia CHAMBLESS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

David Cascioli  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melanie Friedel  |  Overall Experience 
Rating:
5.0

Staff was friendly and helpful and the storage area was clean

Stewart miller  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kelly Urdiales  |  First Impressions 
Rating:
5.0

Very clean and friendly staff.

MARK SPRING  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEPHEN SHUMATE  |  Overall Experience 
Rating:
5.0

Door of unit is very stiff and needs attention.

Todd Wiener  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda Sims  |  Overall Experience 
Rating:
5.0

I was treated very well and my questions were answered.

Joan Hacquebord  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHANNON DARLING  |  Overall Experience 
Rating:
1.0

My experience with this GM was my worst experience ever. He illegally charged my card without my permission at least 3 times. Fire the GM and change that illegal practice and it would have been a great experience.

Rickie Schelfo  |  Overall Experience 
Rating:
5.0

Excellent experience! Excellent costumer service!

Francisco Soto-Cruz  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Radzavich  |  Overall Experience 
Rating:
5.0

Very good

Franicsca Mercado-Bisono  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lenore Rivara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUAN MATTA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lioudmila platteis  |  Overall Experience 
Rating:
3.0

the price online and on the wall in the store was $15 dollars less than what they told us in the store for the exact same unit. We had a reservation with the amount on it and they still would not honor the price.

Freddy Rivera  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael Goldstein  |  First Impressions 
Rating:
5.0

Thank you!

Tasha Figueroa  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joan Hacquebord  |  First Impressions 
Rating:
4.0

Nelson helped me get setup with my storage unit. He was super kind and knowledgeable. Climate controlled storage facility is very clean. I'd recommend it to anyone who needs storage

Joshua Bacon  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aqeel Siddiqui  |  Overall Experience 
Rating:
4.0

The staff and management and even the lady who cleans are all super nice! Due to COVID, I moved permanently into a large house and no longer have a need, but I could sell it at any time and once again have a need for storage.

ANDREW CHERRY  |  Overall Experience 
Rating:
1.0

They GM very rude disrespectful, Always overcharging on things Never contacts when said he will Needs to be terminated immediately

tommy richards jr  |  Overall Experience 
Rating:
4.0

Not being able to leave the corridor lights on was very dangerous. I would be arranging boxes in mu unit and the lights would go off, I would have to move around outside the unit to activate the motion sensor.

RANDE FRIEDMAN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN BORREGO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GAIL WARD  |  Overall Experience 
Rating:
3.0

I loved everything about the facility but I rented an air conditioned controlled unit and it was always 90° in there! Blankets and linens smelled moldy when I moved out. I wouldn’t rent there again because it was too hot in the unit and the heat will ruin furniture!! Satisfied with everything else but not worth losing furniture. Would never rent there again or suggest anyone rent there unless you’re renting an outside space or don’t care how hot the unit is.

ANALISE GIBSON  |  Overall Experience 
Rating:
5.0

The staff was outstanding. A lot of customers with needs including myself and the gentleman behind the counter was running around and multitasking like a superhero. It was getting late and extremely hot and the guys offered me some bottles of water and even let me refill right at closing time. Awesome experience.

Robert Grow  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANDREW TEPEN  |  First Impressions 
Rating:
4.0

Expensive. I had a 5x5 and asked to upgrade to 5x10 for 91.00 a month. I moved to a newer facility and have a 10x14 climate controlled for 104.00 a month. Uhaul storage is extremely pricey compared to most others. It’s still a well maintained facility and staff was always friendly.

SASHA SZEWCZYK  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

edwin otero  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Abraham Tozier  |  Overall Experience 
Rating:
5.0

Sara was extremely patient and helpful.

Owen Mueller  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Ebony Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Corr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damaris Rios  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

RYAN OREAR  |  Overall Experience 
Rating:
5.0

Everything has been excellent. My reasons for leaving are due to my own personal situation or I would be glad to continue.

jim mathias  |  Overall Experience 
Rating:
5.0

Never any problems after 9 years, thank you !

ROBERT BRANE  |  Overall Experience 
Rating:
5.0

GOOD EXPERIENCE ALL AROUND

JAmes Keating  |  Overall Experience 
Rating:
5.0

The people in service were excellent, and help me with everything, thank you

JUAN MATTA  |  First Impressions 
Rating:
5.0

Had my remote checkin completed and i was in and out in 1/2 hr or so....very quick and knowledgeable staff.

Chris Weber  |  First Impressions 
Rating:
1.0

I was sold a unit that didn’t have a lock removed from it so my movers had to leave me With time restraint had to move with my sister on a last minute fly in. Everything that can go wrong went wrong

cecilia blakesley  |  First Impressions 
Rating:
5.0

Very professional great customer service

pedro m lopez  |  Overall Experience 
Rating:
2.0

I got charged late fees every few months because this facility has a scam going on where they put the wrong zip code in so my payment would not go through, the bank confirmed this info

DOREEN DE IESO  |  Overall Experience 
Rating:
1.0

Water leaked into my unit and damaged my $600 mattress. I went to the front office and the two associates didn’t even care to come see it for themselves and told me I should have gotten the insurance.

Yousef Shamma  |  Overall Experience 
Rating:
5.0

Great service, team members where awesome!

jeffrey batista  |  Overall Experience 
Rating:
5.0

UHaul's standard is excellent service, clean and secure storage areas and friendly staff. I was very pleased with everything at the Gunn Highway location

CHERYL EMMETT  |  Overall Experience 
Rating:
5.0

You have a wonderful place for storage.

JOHN MCDONALD  |  Overall Experience 
Rating:
3.0

The staff was friendly but provided incorrect information on numerous contacts. This caused frustration and unauthorized debits from my account. This was resolved however by the store manager.

JAmes Saunders  |  Overall Experience 
Rating:
1.0

Bugs, mold, terrible parking. Lost around 1500.00 worth of Halloween props due to heat and humidity in a "climate controlled" environment.

ROBERT NOLEN  |  Overall Experience 
Rating:
5.0

great place very clean, staff super nice, very freindly always willing to help, I would recommend this place to all of my friend :)

MYRTA JOHNSON  |  Overall Experience 
Rating:
5.0

Excellent place

Jessica Rodriguez  |  Overall Experience 
Rating:
5.0

Good place to do business. Thanks

leonard hicks  |  Overall Experience 
Rating:
5.0

Everything went well and smooth!

ashley rodriguez  |  Overall Experience 
Rating:
5.0

The staff was extremely helpful and responsive. The move went by without any issues.

Yousef Shamma  |  First Impressions 
Rating:
5.0

What a great service they provided me! Fast, courteous and precise. Will rent again in a heart beat, and will definitely recommend to family and friends.

Cynthia Mena  |  First Impressions 
Rating:
5.0

Great experience

Charles Hare  |  Overall Experience 
Rating:
5.0

The young man that helped me was incredibly kind.

Denise MONCUR  |  Overall Experience 
Rating:
5.0

Great location and service. Security measures were excellent.

Timothy Rhodes  |  Overall Experience 
Rating:
4.0

Patrick was always helpful. Most staff members were fantastic. Sometimes, the office was understaffed. Facilities are always clean and functional.

CArrie Peterson  |  Overall Experience 
Rating:
5.0

Wonderful and quick experience.

Robert Van Ouwerkerk  |  First Impressions 
Rating:
4.0

Staff always polite and helpful

Evelyn Zayas  |  Overall Experience 
Rating:
5.0

Patrick and the cleaning lady are superb employees. They should be commended for the service and cleanliness of your facility.

patricia fitzgerald  |  Overall Experience 
Rating:
5.0

Great service

dennis ryan  |  First Impressions 
Rating:
3.0

We paid extra to get climate control and unfortunately all the wood that was in the inside storage unit had mold all over it. The climate control area did not seem to be working.

LISA WARDEN  |  Overall Experience 
Rating:
5.0

Easy to rent and secure

Bernardo Arroyave  |  Overall Experience 
Rating:
5.0

excellent facility and friendly efficient knowledgable people

Rosemary Mongeau  |  Overall Experience 
Rating:
5.0

An excellent service in all respects...

Nick Stocks  |  Overall Experience 
Rating:
4.0

Your available parking spots are limited due to the spaces you take up w uhaul vehicles.

LISA HOLLOWAY  |  Overall Experience 
Rating:
5.0

I can not say enough good things about this branch! Your entire team is outstanding. They have gone above and beyond to help me with a smile. The manager was amazing!!! Thank you guys so much!

jessica scott  |  First Impressions 
Rating:
5.0

We had no problems at all

MARY MARRA  |  Overall Experience 
Rating:
5.0

The associate was very helpful and prompt with my purchase and storage unit reservation.

Christopher Brown  |  First Impressions 
Rating:
5.0

Stored our items here for over a year while we were out of the country. Excellent experience overall.

glen Delozier  |  Overall Experience 
Rating:
3.0

The building was always clean but the lighting in the 3657 isle was horrible never stayed on long enough we had to bring our own lamps so we finally moved to another storage company.

TERESA LOIACONO  |  Overall Experience 
Rating:
5.0

Very friendly and courteous. Super clean facility

Kristine Bredeau  |  First Impressions 
Rating:
5.0

Great place for storage,rental and supplies

donald STOVALL  |  Overall Experience 
Rating:
5.0

Allison was well informed and very helpful!

Steven PArzen  |  First Impressions 
Rating:
5.0

Everything ready and clean

mittie greene  |  First Impressions 
Rating:
5.0

Friendly customer services

Felix CHAPARRO  |  Overall Experience 
Rating:
5.0

I used this location for almost two years with two different sized storage units. I was thrilled with the security, cleanliness and ease of access. Upfront pricing provided a great value!!!

ALAN WALKOWICH  |  Overall Experience 
Rating:
5.0

The best.

Edgar Morales  |  First Impressions 
Rating:
2.0

Trying to get someone at the facility and not at a corporate call center to answer the phone was close to impossible. Employees said they would have manager call me back more than once and never did.

Ashley simpson  |  Overall Experience 
Rating:
5.0

No complaints!!!

theresa britt  |  Overall Experience 
Rating:
4.0

I had a storage unit at this facility for 12 years and never had a problem with access, customer service or the facility itself.

THERESA BROOKS  |  Overall Experience 
Rating:
1.0

I arrived at 6pm and was told by the two people working no less than 10 times they closed within an hour. It was clear they were more concerned with clocking out than helping a new customer.

Erin Knight  |  Reservation 
Rating:
5.0

Will use again in the future

Noa Kaulave  |  Overall Experience 
Rating:
1.0

Horrible customer service experience; no communication and no attention to detail. Do not give Uhaul your business.

Keisha Strachan  |  Overall Experience 
Rating:
5.0

Fantastic service over many years at a very convenient location. Thank you!

CLORINDA TRUJILLO  |  Overall Experience 
Rating:
4.0

I close my account early, is there a rebate on my money. Thanks

James Godwin  |  Overall Experience 
Rating:
5.0

Everything went really well!

Jean Merrell  |  Overall Experience 
Rating:
5.0

VERY GOOD SERVICE ,I MOVED ABROAD AND MANAGING MY ACCOUNT WAS EASY .DEFINITELY RECOMMEND!!!!

THERESA CUSHINE  |  Overall Experience 
Rating:
5.0

Rented a storage in the climate controlled building. Was always nice and cool and very clean. Staff was always friendly and helpful

Anthony Palo  |  Overall Experience 
Rating:
5.0

Always very clean and nice and cool. Staff is very friendly and helpful

Anthony Palo  |  Reservation 
Rating:
5.0

I had only one issue while I rented there. The last month when I came in to move out everything the room was full of roaches. I had nothing at all in the way of food stored and this was the only time.

MICHAEL THOMAS  |  Overall Experience 
Rating:
5.0

Excellent

Paul Ashe  |  Overall Experience 
Rating:
5.0

Very good service, excelent staff amd great locations!

Jose Diaz  |  Overall Experience 
Rating:
4.0

The only issue I had in the 9 months that I rented a storage unit was that the bill changed randomly with no explanation. The difference between the highest & lowest was $5.34, no idea why.

Elizabeth McGuire  |  Overall Experience 
Rating:
5.0

.

Rodolfo Argote  |  Overall Experience 
Rating:
5.0

Excellent facility. Professional and friendly staff.

John Phillips  |  Overall Experience 
Rating:
5.0

They were so helpful and understanding. We had a death in the family and they showed compassion. I showed them the death certificate. They were great and understanding. Thanks Michael Cody

mike cody  |  Overall Experience 
No reviews have been submitted for this location.

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