El cliente no dejó un comentario.Jenesis W. | Overall Experience
Customer Reviews for U-Haul Moving & Storage at Citrus Park
Tampa, FL 33625
(E Of Veterans Exwy)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Dr. Kimberly W. | Overall Experience
El cliente no dejó un comentario.RANA C. | Overall Experience
El cliente no dejó un comentario.Anntoinette B. | First Impressions
El cliente no dejó un comentario.David P.
I called to let the location know I was on the way but may not make it before closing, the lady was very helpful with instructions on what to do if I did not make it. However, once I arrived (right at closing, there was someone there waiting and was able to help me out. Amazing service and great people.Janai J.
El cliente no dejó un comentario.Dayna W.
El cliente no dejó un comentario.Cecil J.
Should have sign at front door indicating where exactly the key drop off location is. I spent 30 minutes looking for a box that didn't exist. There was a slot in the roll up door to drop key off that was difficult to see at night.Enrique P.
Great place and everyone incredibly helpful. I've rented from here before but this was the first time dropping the truck off after hours and I could not find the key drop box anywhere. You can probably see me running around the parking lot trying to find it! So that would be my only feedback is that box needs to be more vÃstale.Kimberly K.
El cliente no dejó un comentario.Dallas F.
El cliente no dejó un comentario.Bernice A.
El cliente no dejó un comentario.steve C.
The owner himself helped me. A really nice personDarren M.
El cliente no dejó un comentario.Ania R. | Overall Experience
Make sure the truck is cleaner on the inside. Truck smelled like cigarette smoke and was dirty, the windshield was filthy on inside. Inside staff at facility were extremely nice.James B.
Remain cheerful and politeAnne J.
Great job.andrew J.
It was a breeze renting the cargo van! Called and picked it up 15 mins later! Everyone was friendly and took good care of us!Stacy S.
El cliente no dejó un comentario.Kurt H.
El cliente no dejó un comentario.Steven M.
El cliente no dejó un comentario.Kenneth B. | Overall Experience
El cliente no dejó un comentario.James R.
N/A Thanks for your services.Wardell H.
El cliente no dejó un comentario.rolando C.
Buen trato exelenteleonardo A.
El cliente no dejó un comentario.Silai R.
El cliente no dejó un comentario.Donny S.
El cliente no dejó un comentario.Richard A.
El cliente no dejó un comentario.James S.
Customer service needs improvement.Evelyn R.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.Lesley S.
El cliente no dejó un comentario.leslie S.
Prestan un excelente servicio. Son excelentes.Milagros C.
Mrs. Jazmín Rivera is a rude personCarlos R. | First Impressions
Could not ask for a more efficient operationJames H.
Good customer service and professionally installed hitch.Marc K.
El cliente no dejó un comentario.rebecca A.
El cliente no dejó un comentario.Juan P.
The truck I rented was very old (146,000 plus miles) and very dirty when I rented it. I understand they are used daily, but a simple wipe down of the interior and replace the interior light cover isn't difficult.Vince G.
El cliente no dejó un comentario.HECTOR G.
El cliente no dejó un comentario.Thomas D.
El cliente no dejó un comentario.JEFF B.
El cliente no dejó un comentario.Angela P.
Ordered the rental three days before it was required. Ask for a pick up truck. Was told the evening before pick up that all of their trucks have flat tires. So I changed it to a van, when I showed up they said there were no vans available. They managed to find one, but I was left with very mixed feelings about The reliability of this particular U-Haul store.Judith P.
El cliente no dejó un comentario.Richard F.
Gracias. Es una empresa excelente. La recomiendo ampliamente.Milagros C.
Prefer to use this location because the staff has always been very courteous and helpful.richard R.
Air freshener in the trucks please lolChristopher Y.
Always friendly service and a great selection of equipmentSAMAR N.
I was not able to use the verification on the app with my phone and was charged for that, the truck smelled like cigerettes. Other than that It was okayDelores W.
Nothing, GREAT JOB!!Daniel D.
El cliente no dejó un comentario.kamal A.
El cliente no dejó un comentario.Williams A.
El cliente no dejó un comentario.Saul F.
Everyone at the facility was polite and helpful and knowledgeable. Thanks for making everything easy.Cathlene H.
Unlike our pick up location, this location was clean and very efficient.Yenaidy G.
El cliente no dejó un comentario.Jeffrey S.
Something is wrong with this truck's engine. Speeds from 35 to 60 with a load. Stepping on the gas at any significant level causes the engine to drown. Almost stalls out. Very dangerous on the highway because of this. I was crossing my fingers that I would make it across town on the highway. It was much better unloaded and taking surface streets, It was clean and looked like a nice truck.CHARLES H.
The only issue is for Uhaul to clean the front and side windows in the van.Marc W.
El cliente no dejó un comentario.Richard C.
El cliente no dejó un comentario.Jason C.
El cliente no dejó un comentario.John L.
Pick up and drop off was wonderful. The BIG drawback was that the truck leaked oil. I now have stains on the driveway at my new home and stains on the driveway of the home that I moved from.David D.
El cliente no dejó un comentario.Georges E.
El cliente no dejó un comentario.evelyn o. | Overall Experience
El cliente no dejó un comentario.brian p. | First Impressions
El cliente no dejó un comentario.James J.
El cliente no dejó un comentario.Felipe B.
El cliente no dejó un comentario.brian P.
Great customer service!!!Matt M.
Thank you so muchNilda D. | First Impressions
Great fast reliable serviceLuis M.
The storage facility took really good care of meVictoria I. | First Impressions
El cliente no dejó un comentario.Keydra S.
El cliente no dejó un comentario.David V. | Overall Experience
El cliente no dejó un comentario.Levi V.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.gary B.
Maintain vehicles betterPaul B.
El cliente no dejó un comentario.Ivette C.
Smooth and easy to reserve and rent the Uhaul.DUANE J.
I reserved a uhaul for same day service - booked for 3 hours and returned within 2. The one time I opt to wait for my receipt to be emailed get an additional charge to my credit card saying the truck wasn't received until 48 hours later. I was able to speak to the people at the store and appreciate the the issue being handled (money was refunded to the card) but still that was entirely preventable.Michael H.
El cliente no dejó un comentario.Austin B.
El cliente no dejó un comentario.Amy W.
El cliente no dejó un comentario.Wanda G. | Overall Experience
El cliente no dejó un comentario.Dulce Maria R.
I received excellent customer service. Jasmine was awesome. Gracias CARLA B.
El cliente no dejó un comentario.Alvaro P.
El cliente no dejó un comentario.Douglas H.
The staff was so kind and helpful!TREALE C. | First Impressions
Nothing huge, but parking outback with the trucks so close together can be a problem for some that are not experienced. Other than that, all was well. Jim HumphreyJim H.
El cliente no dejó un comentario.Sandy M.
El cliente no dejó un comentario.COLLEEN P. | Overall Experience
El cliente no dejó un comentario.giancarlo F.
The experience could have been better if there was a waiting lounge for me to sit while my trailer hitch and lights were being installed.Bryan H.
Keep the friendly staff.Ruben P.
Super easy. Efficient. Chris was great.Troy R.
I can always count on my u-haul location to be clean, friendly, and super helpful. They don't miss a beat!Dorelle R.
El cliente no dejó un comentario.Desire R.
Great service and staffMIGUEL E.
El cliente no dejó un comentario.Victoria S. | Overall Experience
El cliente no dejó un comentario.Carolina V.
El cliente no dejó un comentario.William A. | Overall Experience
El cliente no dejó un comentario.Erica P.
The best in town. The staff here are excellent.Eric P. | Overall Experience
My reservation was with a different location that was 10 minutes from my office. I'm glad I call to confirm my appointment a few hours before I head down that way, just to find out they do not have the part or the technician for the installation. I needed the hitch install today so they send me 35 minutes away to a new location. The new location was great, I have to go 30 minutes further because they did not notify since they do not have the part or the technician to do the job today.TSN M.
El cliente no dejó un comentario.Charles F. | Overall Experience
El cliente no dejó un comentario.Ramona T. | First Impressions
El cliente no dejó un comentario.Ramona T.
El cliente no dejó un comentario.Ramona T.
El cliente no dejó un comentario.Henry R.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Cameron T. | Overall Experience
Nothing really, had a blast driving it first time, felt like a queen in the rd:) thanks UHaulSouzi H.
Nothing to add, I use this location a couple of times per month , mainly because the staff are first class at their job !DAVID W.
Good people to work with!Angelina B. | Overall Experience
The girl at the counter was excellent and amazing. She did a great jobRICARDO N.
El cliente no dejó un comentario.Sabrina B.
El cliente no dejó un comentario.Zoraida H. | First Impressions
Easy check in and drop off is convenientHoward M.
The folks that set up my reservation and did the final booking were pleasant and put the “extra” in extraordinary.Michael G. | First Impressions
This is a very good facility with a helpful staff. The only issue we had was that the elevator was out of order for two of the days when we were moving the stored items from the second floor.EDWARD B. | Overall Experience
El cliente no dejó un comentario.Jairo P. | Overall Experience
El cliente no dejó un comentario.Eric B. | Overall Experience
Had my unit a little over two years. Everybody was ALWAYS very friendly, polite and helpful!!! Appreciate this facility and all staff!!David H. | Overall Experience
El cliente no dejó un comentario.MARIELLE L. | Overall Experience
El cliente no dejó un comentario.Myrthia A. | Overall Experience
El cliente no dejó un comentario.Kenneth W. | First Impressions
They helped more than ever from beginning to end. Def would recommend.Greg G. | Overall Experience
El cliente no dejó un comentario.Sylvia R. | Overall Experience
This location is very clean, has well lit areas, and offers great access hours! The staff are all knowledgeable, courteous, and friendly. Highly recommend this location - you will not be disappointed!Yvette B. | Overall Experience
Customer service was excellent and amazing, thank you.Carlos N. | First Impressions
Entrance to the indoor storage unit smells like urine. In addition, there's no garage can to put the dirt/garage once the unit is cleaned out at time move.PAMELA S. | First Impressions
El cliente no dejó un comentario.randa s. | Overall Experience
El cliente no dejó un comentario.beverly j. | Overall Experience
Jean had phenomenal customer service and gave me clear directions to my storage unit. This storage is clean and well managed. Office hours are very convenient and the line wasn't long at all.Kimberly B. | First Impressions
Always helpful and understanding 😊Tonimarie N. | First Impressions
El cliente no dejó un comentario.STEVEN S. | Overall Experience
I was told I would get a call back from the Uhaul storage on Gunn Hwy, Tampa. FL, but I received no callback. When I got there late evening, I had no "gate code #, and was just lucky another person came by and let me in!! I don't know what I would have done if that person had not come by! I still have no gate access #, so I have to call the storage facility today!!penny m. | First Impressions
El cliente no dejó un comentario.JOSE L. | First Impressions
Once I start using the facility, I can better comment. However, I have used your facility in the past.Gloria W. | First Impressions
The storage was one a the few things that actually went well out the overall U-Haul experience.Liana V. | First Impressions
This was an exceptional experience. Both staff members were professional, friendly, and super knowledgeable about the storage unit, the access, and overall layout. I truly appreciated the help as this was the 3rd facility visited within an hour trying to secure a storage unit. Thanks guys!!Yvette B. | First Impressions
El cliente no dejó un comentario.Frank W. | First Impressions
El cliente no dejó un comentario.STEPHANNIE L. | Overall Experience
El cliente no dejó un comentario.Jeny F. | First Impressions
El cliente no dejó un comentario.JUAN M. | Overall Experience
The lady and gentleman that assisted us in the clean out of our storage unit were VERY professional and VERY helpful!!!! They are an asset to your business!!anthony Y. | Overall Experience
This facility is very clean. The store manager is very nice, pleasant, and helpful.Katherine B. | First Impressions
El cliente no dejó un comentario.Paula B. | Overall Experience
El cliente no dejó un comentario.Wanda G. | First Impressions
I only used it for 11 days and they charged me for the entire month They stole my money I dont recommend this placeMiguel Humberto F. | Overall Experience
Great staff specially help from Jeandiana b. | First Impressions
Great customer service and easy loading and unloading area.Ian B. | Online Move In
El cliente no dejó un comentario.JESSICA H. | Overall Experience
John was very professional and helpful with getting my unit.debra m. | First Impressions
was great till Gary started working there. He is rude and thinks he owns that place. Had rented there for 4 years. I will never. Rent there again as long as he works there.carol S. | Overall Experience
El cliente no dejó un comentario.JENNIFER G. | Overall Experience
El cliente no dejó un comentario.Lori G. | Online Move In
The facility I had storage in was great! Very clean, helpful, and convenient. However, the 800 customer care line was not helpful and was very rude; I had to speak to a manager due, which then my questions were finally answered. So if I could give 2 individually score I would give the Citrus Park facility and staff 5 starts and the customer "company" help line a 1/2 a star.Lyndsay C. | Overall Experience
El cliente no dejó un comentario.Lori G. | Online Move In
El cliente no dejó un comentario.Phillip P. | Overall Experience
Employees are not friendlyABDIEL H. | Overall Experience
I had no problems with the storage facility. I used one for years. The problem I have is with the lack of communication when renting a trucks.DANIEL M. | Overall Experience
Good job JasmineSTEVEN S. | First Impressions
El cliente no dejó un comentario.Thomas W. | First Impressions
El cliente no dejó un comentario.michelle l. | First Impressions
El cliente no dejó un comentario.MARJORIE S. | Overall Experience
El cliente no dejó un comentario.SARAH B. | Overall Experience
El cliente no dejó un comentario.Karen M. | Overall Experience
I loved it all ,very convenient and friendly staffRashid L. | Overall Experience
El cliente no dejó un comentario.Tiffany S. | Online Move In
The mattresses, box springs and upholstered rocking chair were infested with bugs. I had to take them to the dump. When I went to the office to tell them about the issue, they said it wasn't U-haul's problem and they couldn't help me. The employee told me to call Repwest insurance. Repwest said they weren't responsible and they would refer my claim to U-haul corporate. I haven't heard anything and I am out two beds and a chair. This was a very bad experience.Sheree Ann H. | Overall Experience
El cliente no dejó un comentario.Darlene Z. | Overall Experience
Staff was above and beyond pleasant..CYNTHIA B. | First Impressions
Overall really great experience. This was our second time using a uhaul storage center so we knew what to do with the codes, but the first time we did it we were lost that one of the three boxes on the building was a check-in and then you used the code to get in. Maybe a video would be helpful.Ashley H. | Online Move In
El cliente no dejó un comentario.LARRY P. | First Impressions
El cliente no dejó un comentario.ANGEL N. | First Impressions
Attempted break-in of trailer. Transients living on the property. Back gate is inconsistently locked and closed.KYLE I. | Overall Experience
Best service ever. Very nice and friendly store.ABDIEL H. | First Impressions
Good job.Arsene L. | Overall Experience
El cliente no dejó un comentario.Cang N. | Overall Experience
El cliente no dejó un comentario.clarissa g. | Overall Experience
El cliente no dejó un comentario.Kirk G. | Overall Experience
El cliente no dejó un comentario.Michael B. | Overall Experience
They were very polite and efficient!Maria M. | First Impressions
El cliente no dejó un comentario.Jacqueline A. | First Impressions
Staff was AMAZING! Coming from Miami to Tampa to find such friendly and helpful people really made our transition that much better!!! Thank You! PS Icing on the cake was the coffee/food recommendations we got!Maria Cecilia Z. | Overall Experience
Keep up the good work !Arsene L. | First Impressions
El cliente no dejó un comentario.Tina D. | Overall Experience
super easyRashid L. | First Impressions
El cliente no dejó un comentario.RAFAEL R. | First Impressions
El cliente no dejó un comentario.Haley K. | Overall Experience
Nothing is perfect in life but as far as storage is concern, this is a pretty decent outfit. The elevator broke down (normal) from time to time, but other than that, it was nearly perfect for the 5 years plus I stored my stuff here. Clean and well maintained, good clean bathrooms, A/C. I recommend this place.ENRIQUE M. | Overall Experience
El cliente no dejó un comentario.Marlon A. | Online Move In
El cliente no dejó un comentario.Samantha B. | Online Move In
El cliente no dejó un comentario.Jonathan F. | Overall Experience
El cliente no dejó un comentario.Angeles C. | Overall Experience
Patrick is awesome! He is very friendly and professionalANGEL R. | First Impressions
Great place. I would definetly recommend. Gracias.Noelia M. | Overall Experience
All workers at the front desk was helpful and had me in and out quickjay F. | Overall Experience
El gerente de esa localidad no fue cordial en las dos ocaciones que tuve contacto con el, no fue amable conmigo como cliente y abrió más tarde del horario que estaba establecido y teniendo mala actitud, graciasLuis M. | Overall Experience
El cliente no dejó un comentario.Sarah B. | First Impressions
El cliente no dejó un comentario.Dakota W. | Overall Experience
The storage and truck cost more than I had reserved. I had reserved a ground level storage unit that the person in store said didn't exist, but he one I ended up with cost more and has insurance on it that I don't think is necessary. Overall, not convenient and not cost guaranteed for having reserved everything.Angela C. | First Impressions
El cliente no dejó un comentario.Angeles C. | First Impressions
I checked in on a Sunday morning with no waiting. Staff was friendly and helpful. Access to the climate-controlled storage building was easy and secure. We rented a UHaul truck so it was great that the storage building had a loading dock for the size of the truck that we rented. The carts were very helpful. I needed to switch to a larger unit and the staff was helpful in making this transfer.Tony L. | First Impressions
El cliente no dejó un comentario.Virginia W. | First Impressions
El cliente no dejó un comentario.Jerman R. | First Impressions
El cliente no dejó un comentario.Carmen V. | First Impressions
Easy, simple, no problems. was cool having my first month free but there wasn’t any military discounts :/jay F. | First Impressions
El cliente no dejó un comentario.bridget b. | Overall Experience
Telephone and office wait times longer than expected.Frank T. | Overall Experience
Great group at the Gunn Hwy StoreArleen L. | Overall Experience
I am a returning customer, and really appreciate this storageTaiwana L. | Overall Experience