Customer Reviews for U-Haul Moving & Storage at Chapman Hwy

3,111 comentarios

7200 Chapman Hwy   Knoxville, TN 37920
(N Of John Sevier Hwy 2 Blocks N Of Walmart On Chapman Hwy)

(865) 573-5582

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(865) 573-5582

7200 Chapman Hwy
Knoxville, TN 37920
(N Of John Sevier Hwy 2 Blocks N Of Walmart On Chapman Hwy)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

victoria A. 
Clasificación:
5.0

Fast and friendly service! Would definitely recommend.

Angela M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Haruki H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela M. 
Clasificación:
5.0

Omar was very helpful.

Scott R. 
Clasificación:
5.0

El cliente no dejó un comentario.

marian c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Douglas L. 
Clasificación:
5.0

It was fast and easy

BRIAN H. 
Clasificación:
5.0

Excellent service. The gentleman that we work with was absolutely awesome!!

Angela G. 
Clasificación:
1.0

I was in the middle of my local move when uhaul came and took the trailer from my front yard. Uhaul has my credit card on file to charge for extended rental. Uhaul made no effort to contact me asking about the rental, they just sent an employee to retrieve the equipment even though they had my card on file to charge. They drove through my front yard , after it rained, and left deep mud ruts in my lawn where their driver went through my yard. TOTALLY UNNECESSARY AND UNPROFESSIONAL. 0 out of 5 stars…

Harry D. 
Clasificación:
5.0

The gentleman working helped me and my son quickly in an urgent situation late in the day. Hat off to him and his female coworker. My apologies I did not get their names.

Christopher H. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS W. 
Clasificación:
1.0

Received a call back from some guy at the location because the miles were wrong. He told me I was a free loader and that I just wanted something for free. I asked to speak with the district manager and he told me if I had a problem with him I should come talk to him face to face. There are other locations in the area. Dont pick this one.

Jason R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason L. 
Clasificación:
5.0

Tell the call center to not be so pushy about using a charge card in advance. All I wanted to know was if the equipment I needed was at the location I wanted to go

Kenneth L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
5.0

All went very smooth and professional!

James C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
1.0

I was charged $30-40 more than quoted. Ended up getting g my equipment from a different location due to no inventory. Two bad experiences in 6 months. Not impressed 

Joe H. 
Clasificación:
5.0

I was pulled over by the Florida Highway Patrol. You should have told me that you have to get your vehicle content examined at the weigh station. I got a warning, but it could have been a costly ticket.

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET F. 
Clasificación:
1.0

Hire people who care about their job! I will never use this location again.

Loretta E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
1.0

The equipment wasn't clean for the first move and I documented that. I took care of my mess, but since It wasn't clean when I got it, they still tried to charge me for that and the gas despite the fact that I filled it to the level it was at when we left. They also tried to over charge me for the mileage when I used less than they originally held. The app only allows one picture to demonstrate the cleanliness of the cab and that wasn't enough to do it justice. I was told I would be contacted by a representative the day after I dropped it off and no one ever called me, but was happy to tack on the additional $50 charge without confirming anything with me or discussing the issues I listed on the check out form. For the second rental the truck was much cleaner but the check engine light was on. It was a bit unsettling concerning the length of the move but after several miles it eventually went off.

Emma C. 
Clasificación:
5.0

I use this location whenever I can.. the crew make it the best.

Khim M. 
Clasificación:
5.0

The staff was helpful and friendly. I frequent this location not just because it's convenience, but the rentals available and the courteous staff.

Simon D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer P. 
Clasificación:
3.0

Items arrived a day later then scheduled.

John B. 
Clasificación:
3.0

More help at the front desk. Better communication in house about pricing and reservations. There was initially some difficulty in understanding and accepting that Uhaul had contacted me to offer me a discount if I would drop off the truck at a different location.

Jacob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tysh B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nykishua J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juergen G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Megan C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

very easy drop off

Clark B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devon N. 
Clasificación:
5.0

The windshield was broken and hard to look through.

Jerry J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robin O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan K. 
Clasificación:
3.0

Seems like they are short on staff.

harly f.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Allison S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly r.  |  Overall Experience 
Clasificación:
4.0

Nothing! Thank you for everything

Brad S. 
Clasificación:
5.0

Always excellent service

BARBARA Z. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina L. 
Clasificación:
5.0

Nice truck. Helpful staff

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
5.0

Have trucks full fuel so you don't have to try to put it right back were it was like mine was between 1/2 and 1/4. Hard to do so you actually got a little extra cause didn't want to be a little get charged

Greg E. 
Clasificación:
5.0

Nada

Kathleen P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karla H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET F. 
Clasificación:
1.0

I spent $300 on this move and evidently still owed mileage although I was sent away. Didn't hear about the mileage for a week. Info I received said I had until the 18th to dispute charges. I didn't dispute and expected the $27 and change to be charged to my card. They also took a $30 late fee, my fault for not reading everything, instead of just taking what was owed to them. I have 2 more moves just like this to make over the next month. I will definitely use Penske instead of giving anymore business to uhaul

brenda T. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan L. 
Clasificación:
3.0

Srvc is a little lackadaisical, but overall ok…

Mike M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morganne I. 
Clasificación:
5.0

Very accommodating!! Omar was very helpful

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amar A. 
Clasificación:
4.0

Overall the truck was in very good condition and clean, but I dislike picking up a vehicle that doesn't have a full tank of gas. My tank was 7/8 full when I picked it up, and it's very hard to estimate 7/8 when filling it up. I drove 15 miles and put $24 of gas in the truck. If U-Haul is going to charge customers that don't return the trucks full, the location should at least fill them up before renting them again. Also, I initially reserved this truck at a location 1-1/2 miles from my house, and U-Haul never notified me that the location didn't have one available, and I had to drive 8 miles away to pick one up, costing me extra mileage and gas.

Robert S. 
Clasificación:
3.0

The next day after return the U-Haul, the location called to ask us when we were returning the U-Haul. My husband returned the U-Haul on time and handed the keys to personnel. I was called the next day and told that they could not find the U-Haul and they were questioning whether we dropped it off or not. Pretty ridiculous. It's obvious someone moved the truck or maybe rented it again. They don't seem to have their stuff together.

Andrew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chauna S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn H. 
Clasificación:
4.0

Nada

Wayne C. 
Clasificación:
5.0

No comment at this time! Customer rep was very cordial and was able to answer my questions without hesitation. Rep was very professional. Thank You! Ken

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthias S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANET F. 
Clasificación:
4.0

Quick in and out process

Joseph H. 
Clasificación:
5.0

There was only 1 employee working but he continued to apologize for making me wait due to checking in other vehicles ahead of me. Chuck was very knowledgable of his duties and very respectful.

Jeffery W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ross M. 
Clasificación:
5.0

I'm partially handicapped and staff were extremely helpful. It was a say process, thanks

Federico J. 
Clasificación:
1.0

They didn't bother to come out when we stayed in the return lane. We had to go in and the guy was doing absolutely nothing and said I'll be with you in a few minutes. Waited more in the return lane. Guy finally comes out waving his arms and yells park it in “m”. Parked it and that was it. He didn't bother to mark our return and now we're fighting with uhaul as they've charged us additional days.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon L. 
Clasificación:
5.0

Customer service was great

Dawn H. 
Clasificación:
5.0

Drop off was simple. Staff helpful and friendly. No issues

Jim W. 
Clasificación:
3.0

Make sure all wires work well

Marie N. 
Clasificación:
5.0

Nothing to improve on as far as I'm concerned! Excellent service and attention to detail!

David L. 
Clasificación:
4.0

El cliente no dejó un comentario.

shieann W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNA B.  |  Overall Experience 
Clasificación:
5.0

Everyone at this store is amazing!

Phoenix P. 
Clasificación:
3.0

more staff

William C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

Omar was amazing!! He made it a cheerful, stress free experience.

Jesse L. 
Clasificación:
1.0

Terrible

Gary S. 
Clasificación:
5.0

I was first told to pick up my UHaul trailer at B&D Motors in Knoxville. Upon arrival, the gate around the property was locked and no one was on the property. I called the UHaul customer service number, and asked that my reservation be moved to another location. B&D Motors has frequently caused problems for UHaul customers and should not longer be allowed to give out rentals.

Steven C. 
Clasificación:
5.0

Vehicle was perfect for our in town move. The truck had issues downshifting between gears but had no problems at all. Appreciated the simple convenience of the location and equipment.

Joshua M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elmer F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candi G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce S. 
Clasificación:
4.0

Efficient, curteous and helpful. Great service.

Stephen H. 
Clasificación:
5.0

The truck windshield was dirty the back of the truck was dirty I'm not sure if the tank was for not

GIBBY S. 
Clasificación:
4.0

Quicker than most to complete the move-in process and friendly service

SIDNEY C.  |  First Impressions 
Clasificación:
5.0

Omar made our experience exceptional. He was very helpful and made us feel very welcome

Carol B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandi C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Phyllis P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deepa G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Beth J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY MARIE R.  |  Overall Experience 
Clasificación:
5.0

N/C

Tyrone F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff O.  |  First Impressions 
Clasificación:
4.0

Maybe add more mouse boxes in the back before renter puts their items in the shed. The mice were a huge problem in our boxes. Dropping everywhere. Still going thru our things to see what was damaged. The business side of things was easy and great to work with.

Amanda T.  |  Overall Experience 
Clasificación:
5.0

Chuck needs a raise. He went above and beyond to make sure that I was taking care of.

Beth J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Monical T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

WELBY S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BROOKE J.  |  First Impressions 
Clasificación:
5.0

super helpful staff. easy access to my unit. enough space to drive the truck or trailer through. Wish they had more front counter help.

Lelia S.  |  Overall Experience 
Clasificación:
1.0

I arrived just before closing time on Monday, August 16, 2021. The girl who was working at this location had already locked the door BEFORE 7pm, so she closed EARLY and was basically hiding in the back waiting for me to leave. She waited until I started walking back to my car, then she trotted to her car, got in and drove off. I had to wait until the next morning to unload my trailer - and as it turned out it RAINED ALL DAY on Tuesday, so my son and I got completely soaked while unloading the trailer. If the girl who worked the night before had kept the location open until the ACTUAL closing time, we could have unloaded in beautiful, dry weather. Once we unloaded the trailer on August 17, 2021 I went inside and told the guy who was working that we were dropping off the trailer. He told me where to park and unhook it, then came over once we'd unhooked it and he looked in the back end to confirm that the furniture pads were inside. He had other trucks to get moved, so he said he would close out my rental and send me an email. He did NOT do that, and Uhaul tried to charge my credit card for additional days because they showed that I didn't return the trailer until August 20, 2021. So because this location happens to have lazy, unorganized employees who apparently don't care how poorly they perform their jobs, your records show that I had the trailer through August 20th when I actually dropped it off EARLY. So instead of CHARGING me you can GIVE ME A CREDIT!!

Micholene M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  First Impressions 
Clasificación:
5.0

I will always return to u-haul for future needs. Thank you for your kindness.

JOANNA I.  |  Overall Experience 
Clasificación:
1.0

There is rat poop and urine on everytI own now, including my matress for my bed. It stinks like urine and the poop is everywhere. I am disgusted and will have to throw awy a lot of my stuff. I am furious

DAPHNE C.  |  Overall Experience 
Clasificación:
5.0

Actually everything was the worst. By the time I arrived at the storage facility I was beside myself. After almost not getting a truck that I had reserved over a month ago it was never assigned to me. They found me one. But unbeknownst to me this one did not fulfill the original requirement for a free rental of one month. I had a melt down on the rental folks. They finally worked something out with me. But the truck rental people over charged for mileage because of there screw up.

Melanie S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick G.  |  Overall Experience 
Clasificación:
5.0

The two gentlemen that helped me were very friendly and helpful. I went in to get my unit and key right at closing time. They still helped me and were very nice.

sheree K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DERRICK L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Faleria D.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Rachel S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANNA I.  |  First Impressions 
Clasificación:
4.0

Probably not something they can control but our unit had mice. The were dripping in most boxes even though we had not stored food. The units are near the woods and I don't know how they could control that but it was unpleasant unwrapping boxes and we even threw a few things away.

Brent W.  |  Overall Experience 
Clasificación:
2.0

The man who checked in my wife for the storage unit was extremely rude. He was cursing in front of her about a situation with a co worker. Then during the middle of their conversation started texting, who we assume was his boss and said he was going to give her a piece of his mind. I chose this facility because I assumed it being u haul that it would be up to date and nice. But, the unit has duct tape on the insulated ceiling and water stains on the ground. If it wasn't for the fact that I only had helpers for one day, I would have went somewhere else.

stormie A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

donna s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent W.  |  First Impressions 
Clasificación:
5.0

All services were great! Units nice & clean, will highly recommend . Gracias

Kathy J.  |  Overall Experience 
Clasificación:
2.0

We have used UHaul storage service numerous times before but unfortunately our storage experience at this location has been the worst. We only stored our belongings in the two units for a little over two months and were horrified when a large amount of rat feces, nuts, almond, flakes, hard candy and chewed up fabric were found on the outside and the inside of many of our boxes and some bags on our move-out day (We did NOT store any food items in our boxes). It's clear that the rat poison (the black box) placed inside one fo the two units did not deter their activities too much. Having said that, I am almost certain that the nuts, almond flakes and hard candy were from other storage units as some other customers might have stored these prohibited items. It has been a tremendously stressful process to go through each box and to clean up all the rat waste and chewed up debris before placing them into our new home. Perhaps this experience has taught us that the risk of rat activities is rather high in drive-up units. Lesson learned and hopefully we will plan better accordingly next time.

Jonathan K.  |  Overall Experience 
Clasificación:
5.0

Chuck is the man outstanding and friendly customer service

kevin m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL L.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff. If we ever needed storage again we will definitely come back. They treat you like family here, always willing to help in any situation. Omar he is the best! Goes above and beyond! We are going to miss him and his smiling face. Best wishes for the future Omar.

Margie B.  |  Overall Experience 
Clasificación:
5.0

The man that helped us was absolutely AMAZING!!! Super sweet and very helpful!! He knew exactly what truck and storage unit would be best for us. I would definitely recommend your business to anyone that needs it and send them straight to him!

clinton S.  |  First Impressions 
Clasificación:
5.0

Had miscommunication with the place I picked up my uhaul truck as to where I was to drop it off and get storage, but after that got straighten out it was fine.

Margie B.  |  First Impressions 
Clasificación:
5.0

The termination of my rental was easy. The gentleman there looked at the unit after I emptied it and gave me a zero balance receipt within a few minutes.

Donna K.  |  Overall Experience 
Clasificación:
5.0

Thank you for great service and friendly personnel. I never had any problems with your facility in the 13-14 years of renting storage unit.

KATHRINE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LADONYA J.  |  First Impressions 
Clasificación:
5.0

He went about & beyond to help me GREAT CUSTOMER SERVICE SKILLS

Johnnecia D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathy J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA B.  |  Overall Experience 
Clasificación:
5.0

Very knowledgeable and helpful employees. Highly recommended for positive experience.

MARTIN K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANK M.  |  Overall Experience 
Clasificación:
5.0

The staff went above and beyond to help me out. Great staff

MARTIN K.  |  First Impressions 
Clasificación:
5.0

Tony and his employees are awesome!

AMY F.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Allan V.  |  First Impressions 
Clasificación:
5.0

U haul helped me get it done quickly as possible

CYNTHIA B.  |  First Impressions 
Clasificación:
3.0

When I came to unload truck i had to wait while worker slowly cleaned vehicles for 45 minutes. No hurry no sense of urgency didn't care that myself and another customer was waiting. Then had a bad attitude when giving him my information. Other than the employee it was a good experience

david r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary K.  |  Overall Experience 
Clasificación:
5.0

Staff are superb and will definitely recommend them to others

Mark P.  |  Overall Experience 
Clasificación:
5.0

Very helpful and nice. Great customer service!

Mary K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mike p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jill a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

cliff p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jill J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  Overall Experience 
Clasificación:
5.0

The manager Karen was very helpful and friendly. She was attentive to all of my storage needs.

Justin P.  |  Overall Experience 
Clasificación:
5.0

Very professional & helpful!

rick l.  |  First Impressions 
Clasificación:
5.0

My brother and I are very satisfied customers. Will continue to let U-haul take care of our storage needs! Thanks U-Haul, Phyllis

Phylis L.  |  First Impressions 
Clasificación:
5.0

Nothing but helpful and accommodating.

Corey G.  |  Overall Experience 
Clasificación:
1.0

I was told that I was getting a 15% discount, 30 days free storage, and storage would only be 68 dollars a month. I was given one location to store things, but had to go 9 miles away. Awful.

Saeeda J.  |  First Impressions 
Clasificación:
5.0

Very professional and friendly. Very helpful with suggestions for storage. Highly recommended!!

Bettye B.  |  First Impressions 
Clasificación:
5.0

Nice place and was treated nice

William J.  |  Overall Experience 
Clasificación:
5.0

Guy was very helpful and polite

Gatlin G.  |  First Impressions 
Clasificación:
5.0

super manager and staff!

Adrianna L.  |  Overall Experience 
Clasificación:
5.0

Excellent service ,rented truck and unit very clean and staff was amazing

Jessica H.  |  Overall Experience 
Clasificación:
5.0

We are pleased with Uhaul...always. We have used this location for yrs. The man who helped us was very knowledgable professional and friendly. Forgot his hame sorry! (He is military or x military).

Steve B.  |  First Impressions 
Clasificación:
5.0

Both gentlemen on duty were very helpful and we would refer this location to others.

Wendy W.  |  First Impressions 
Clasificación:
5.0

Great service

Linda R.  |  First Impressions 
Clasificación:
5.0

The entire team at this U-HAUL was very polite!!! I was scheduled to close on a house 3 days after my payment was due and they worked with me so I didn't have to pay for the whole month.

jessica o.  |  Overall Experience 
Clasificación:
5.0

Great

anthony f.  |  Overall Experience 
Clasificación:
5.0

Everyone was helpful and nice and when I was moving in the employees came out to check on me. I would recommend U-Haul to anybody and the prices were reasonable.

roselyn r. | Reservación
Clasificación:
1.0

Unit was up for auction on 6th it was paid in full on 5th. My unit was AUCTIONED! The "owner" Tony was a rude smart as to me. I WILL NEVER USE UHAUL AGAIN I'VE BEEN ROBED & VIOLATED! MOLD EVERYWHERE

anita h.  |  Overall Experience 
Clasificación:
5.0

Workers were friendly and helpful

Rebecca C. | Reservación
Clasificación:
5.0

It was a good experience.

Susan B.  |  Overall Experience 
Clasificación:
2.0

I was VERY frustrated with the experience. The communications from the facility manager were not good and ended up costing me over $180 for a month's rent.

David W.  |  Overall Experience 
Clasificación:
3.0

Gracias.

DONNA c.  |  Overall Experience 
Clasificación:
5.0

Sure the facility was what you would expect from a storage and rental facility, but what set the Chapman Hwy. location apart was the staff. They were all extremely helpful and accommodating.

Max C.  |  Overall Experience 
Clasificación:
3.0

Make sure you check the gas level in the truck and make them note when it is not empty. Got stuck paying for a quarter tank of gas for no reason even though I only drove 20 miles altogether.

Ruben O.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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