Customer Reviews for U-Haul Moving & Storage at Capitol Dr

6,282 comentarios

505 E Capitol Dr   Milwaukee, WI 53212
(Holton and Capitol Dr East of Walmart Supercenter)

(414) 963-8716

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(414) 963-8716

505 E Capitol Dr
Milwaukee, WI 53212
(Holton and Capitol Dr East of Walmart Supercenter)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

There were no issues to complain about. Fast service, friendly staff and I was in and out.

Darrell T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonya G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

HASSAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HASSAN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEANNA S. 
Clasificación:
3.0

Ninguno

Brian C. 
Clasificación:
1.0

El cliente no dejó un comentario.

CRYSTAL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON D. 
Clasificación:
3.0

Mirror on Driver side couldn't be adjusted and cargo area needed to be swept out.

TIMOTHY B. 
Clasificación:
5.0

That Owner has called down with attitude

CHARLES W. 
Clasificación:
5.0

OMG , staff was friendly, the office was clean and fresh.

PAM G.  |  First Impressions 
Clasificación:
5.0

Everything thing was great awesome customer service.

VERONICA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMESHA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYMAR S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQUEENA L. 
Clasificación:
5.0

offer a long neck paddle to lock the back door.

Trina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROCHEL J. 
Clasificación:
5.0

Fast and easy, very helpful

KURTMICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA L. 
Clasificación:
3.0

I rented a pickup truck and the bed was dirty and had gravel scattered about. Despite the no smoking sticker on the window the interior smelled like an ashtray. Did not receive an emailed receipt as promised during checkout.....this is a constant issue with this location.

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES W. 
Clasificación:
4.0

El cliente no dejó un comentario.

princess F. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRAD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARLENE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
3.0

The Uhaul was dirty and I had to sweep it.

JAMELIAH G. 
Clasificación:
5.0

I had issues at 2 other locations. At this capital location they were happy to help me and solve my issue. Thank you so much!!

JUAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER T. 
Clasificación:
5.0

You will be hearing from my lawyer. I have pictures of my auto transport & the condition I arrived in.

JENNIFER T. 
Clasificación:
5.0

The Gentleman that checked me out and got me to the trailer was extremely helpful and very professional and had a great attitude

MARIO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

IVORYANN B. 
Clasificación:
4.0

There was an error in my return time and I called the switchboard and the local office corrected the situation immediately.

DEBORAH M. 
Clasificación:
5.0

Everyone was polite and very helpful. I went to purtez location first. They were out of the rental I needed. The person who helped me. She looked to see if anyone else had any. So she found Amaco on college just over the bridge. The guy inside took my credit card and driver license. I saw him take the truck key off the wall. I also saw the truck outside. He lied and said the owner had it. If he didn't know what he was doing he should of said so. I hope nothing doesn't come up missing from my card as well. He didn't rent us the truck. Then he said he couldn't rent me the van. The didn't try. So I left disgusted. Call 505 East capitol and they were great. Pleasant and very helpful. I also got the truck I needed. Thank you so much. What you can do to improve for the next customer. Train the person at Amaco on College Ave just over the bridge. East Capitol location is good. Tell them to keep up the good work.

ANGELIA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiara N. 
Clasificación:
3.0

The only reason I was at this location was because the initial location I was scheduled to get my trailer from didn't have it.

SEAN O. 
Clasificación:
1.0

extremely bad experience

YOGESH P. 
Clasificación:
5.0

Very good customer service. Everything was quick and easy.

KATELYN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMUEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAMION T. 
Clasificación:
5.0

El cliente no dejó un comentario.

NAKITA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ginelle C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan L. 
Clasificación:
3.0

Cargo Van was supposed to have a full gas tank. It was not full..somewhere between 3/4 and full. I returned the van with a full gas tank and obviously paid for the gas the previous renter used. The driver's side turn signal was not working properly. Was not sure if rear signal worked or not. The dashboard "Service Tire" logo was showing indicating a tire needed service or the system was faulty. These items should have been monitored and repaired/fixed before my rental. The van had license plates from "Arizona". Kind of sours me on "U"-Haul.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
2.0

When we arrived there was no trucks. After waiting 30 min, we received a truck that was soaking wet inside and filled with sawdust. It was horrible. I ended up ruining many things due to this

Marissa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Parris T. 
Clasificación:
1.0

When I returned the truck the store was close so for the safety of the truck I locked the key inside of the truck I WAS not told by the employee who I rented from that there was a drop box for the key so at 6 am some one call me asking about the the key I told him I locked it in the truck and the employee went crazy talking to me like I was a kid call me dumb and a idiot and told me he was charging me a $100 and wouldn't let me get a word in and hung up the phone so I went up there when they open and this guy we got into it again this man said he was the owner and kelp talking to me with no respect and was trying to provoke me this guy was very un professional to a customer that was just trying to make sure the truck was safe do not I repeat do not rent from 505 east capital drive in Milwaukee Wisconsin

RAYMOND H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GENEVIEVE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael V. 
Clasificación:
5.0

This location has new equipment and friendly staff.

Maxamed F. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOMONIC F. 
Clasificación:
5.0

The space was clean and organized. The staff were friendly and knowledgeable. The vehicle I had on hold was ready and waiting. I have used U-haul as my go to company for decades. I have never had an issue. This was my first time at any MKE location. Now I know the bar to which I will hold the other locations. This one is the best to date for me. *Most of my interactions prior were in the Chicago Land area* Thank you for a great experience. I will return here if I need a vehicle and/or packing supplies.

MICHELLE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
2.0

Two days and I haven't received the final cost of my rental van. I used a credit card no final conclusion don't know how much owe for gas if any, I don't know how many miles was I billed for don't know if I was charged for anything no bill, How long does the process take?

KENNY M. 
Clasificación:
2.0

The numbers on the boxes to retrieve the keys were not clearly marked, I had to go inside when I wanted to rent contactless. The truck I was given was horrible. Good thing I only went 8 miles. I ordered an appliance dolly and got a utility dolly and was not refunded the $3 difference. This is my 1st EVER bad experience with Uhaul

Cassandra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allen B. 
Clasificación:
4.0

THe Manager is a nice guy. Very helpful.

donyel J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon S. 
Clasificación:
4.0

El cliente no dejó un comentario.

KENNETH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cassandra H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ISAIAH C. 
Clasificación:
4.0

Long wait time to counter

Henry B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Randal S. 
Clasificación:
4.0

El cliente no dejó un comentario.

TRACEY U. 
Clasificación:
1.0

My car was broken into while parked at the uhaul location

ANGELA W. 
Clasificación:
2.0

I requested a utility dolly it was not in my vehicle I needed this that I may remove my deep freezer and I hope I'm being reimbursed for it because it was not one in the truck and I did tell the cashier when I returned the truck.

TONYA B. 
Clasificación:
5.0

You need more people at the counter on days like today. That poor guy! I was not happy with my overall Uhaul experience this time, driving so far for a rental that the $50 credit didn't even cover the gas and mileage to go that far. But the location I was sent to and the people were great.

HEATHER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERMAINE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jaime A. 
Clasificación:
5.0

Nice staff, good truck but general website during 7pm key drop off hard to access and 800 number call back dropped both calls.

CONSTANTINE E. 
Clasificación:
5.0

The service was great!! If we encountered a problem the GM was there to compensate or make arrangements to fit my needs. I appreciated all that. The counter person was knowledgeable and ready and willing to help! Service was great!!

LIANDRA D. 
Clasificación:
5.0

Dominic was the only employee on a very busy Sunday morning. As I stood in line I observed his quiet, patient demeanor as he dealt with many situations and customers I surely would have lost patience with. I have dealt with UHaul in many cities and Dominic by far is the best staff person I have encountered.

JERRY J. 
Clasificación:
5.0

Great customer service! Very friendly and accommodating staff!!

TIMOTHY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA O. 
Clasificación:
3.0

El cliente no dejó un comentario.

LINK C. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSANA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD P. 
Clasificación:
2.0

We were promised 20% discount due to the part not being available last week when our original appointment was for. We paid over a month ago for the hitch etc. please use the credit ad promised. Gracias

Heidi G. 
Clasificación:
5.0

Best local that is why I always do my rentals at this location. LT had excellent customer service qualities

DARNELLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SERGIO M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rochelle K. 
Clasificación:
5.0

Excellent customer service from management and the owner Joe himself anytime I have to move I pick this Pacific U-Haul it will continue to pick this Pacific U-Haul as long as I do business in the state of Wisconsin I highly recommend this service to anyone

DONALD J. 
Clasificación:
5.0

I have used other U-Haul locations in Milwaukee and find this one to be best by far. So efficient and easy to deal with.

Ed S. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA N. 
Clasificación:
2.0

Get help!!!! Dam! Really, I know it's not hard to keep employees or is it? It's only one person there that's at the register helping a person and like five people in line and I happen to be disabled I have back surgery and there's no place to sit.

TONYA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE N. 
Clasificación:
2.0

1. The check engine light was on at the time of pick up 2. Previously completed online registration info was missing during check in and 45 minutes elapsed before rental truck identification was confirmed

Olusegun S. 
Clasificación:
4.0

Email send my return rental receipts please. A UHaul ink pen should be left in every cleaned vehicle for the next customer.

Yvette P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herbert H. 
Clasificación:
5.0

Great job done.

ACIE H. 
Clasificación:
5.0

Dominick at the front counter was really helpful, friendly, and patient in explaining what was able to be done at this store. I had a wiring harness (4 pin) installed and it went really well - all the work was done more quickly than expected and the quality was there. I was really happy with the service and the people at this store.

Tom F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES A.  |  First Impressions 
Clasificación:
5.0

keep up the good work.

JAMES D.  |  First Impressions 
Clasificación:
4.0

Dominic took over helping us and he was friendly, helpful, and knowledgeable.

Tracey M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie M.  |  Online Move In 
Clasificación:
4.0

Seemed to be short staffed but the staff that was present remained calm and handled the situations appropriately.

Jordan M.  |  First Impressions 
Clasificación:
5.0

Very welcoming Boss and a team of friendly and helpful staff. Please KEEP IT UP.

kwaku d.  |  First Impressions 
Clasificación:
4.0

Everything went smoothly, as planned, courteous customer service and truck and storage place as expected! Second time using this location on Capitol and second time pleased.

Jacqueline K.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

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    Propano

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