Customer Reviews for U-Haul Moving & Storage at Canton Rd

2,539 comentarios

2800 Canton Rd #2000   Marietta, GA 30066

(678) 810-1141

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(678) 810-1141

2800 Canton Rd #2000
Marietta, GA 30066

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Greg gave me the best customer service I ever had with any of my UHAUL rentals, fantastic service

Larry J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jequan A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Edward H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry J. 
Clasificación:
5.0

It was a good experience. Greg and everyone else took very good care of me. They do a awesome job in Marrietta.

Charles G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latif K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl L. 
Clasificación:
2.0

The trailer that was hooked up to our car required a 2 in ball and the one on our car was 1&7/8. So as we were crossing over 41 we hit a bump and the trailer jumped off the car. I called roadside service to see if they could bring us another ball but was told we needed to go back to your store. Our house was closer so we made it there and switched everything out. This could have had a very different outcome and I think your employees need to know to recognize the size issue.

Liane A.  |  Online Move In 
Clasificación:
5.0

Extraordinario servicio al cliente

ION T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tharius S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vann R. 
Clasificación:
5.0

Manager was AWESOME!!!

Robert P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian C. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Very friendly and helpfull.

David S. 
Clasificación:
5.0

Excellent experience with my truck rental. Very easy check in and check out. Your representative listened to how I was using the truck and gave me the best rate for my situation. Thankful for U-Haul since Enterprise is so much more expensive.

Gregory N. 
Clasificación:
3.0

Location was fine, but the whole on-line/mobile pick-up experience is unintuitive and a poor experience.

GARY T. 
Clasificación:
5.0

Sales Reps very nice. Did not add on extra charges the way I have heard some do.

faye P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia G. 
Clasificación:
5.0

To b sure to check the tire levels before releasing to the customer. I had a 12x16 trailer that had low tire pressure in one of the tires. I'm glad I caught it before went on the road.

Marvin R. 
Clasificación:
5.0

The truck cut off and took a hr before it would run again

Miranda E. 
Clasificación:
5.0

El cliente no dejó un comentario.

OMAR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ange P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SherriL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
5.0

I never rented a trailer from U-Haul before. Trailer itself was fine but not having a trailer jack to lift it onto the hitch made it difficult. Every other trailer I have used, including large ones, have had a jack. Not sure why U-Haul does not.

WILLIAM B. 
Clasificación:
5.0

Our pickup was moved from Kennesaw to Marietta but the allotted mileage wasn't adjusted. For this reason we went 1 mile over. If you adjust a pickup or drop off you should also adjust allotted mileage.

Dusty S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD C. 
Clasificación:
5.0

Very impressed with the staff-friendly, courteous and helpful. Do NOT like all the distracted questions to add product and services at checkout on your website. It's over the top and 100% annoying!!

Winter C. 
Clasificación:
5.0

So pleased to have a new van to rent! The back up camera was priceless! Will definitely recommend this location to family and friends!!

Amy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLUSHOLA A. 
Clasificación:
5.0

Trevon was a huge help and a great employee! He demonstrates excellent customer service and has a superb personality!

Omar L. 
Clasificación:
5.0

Excellent customer service!

Howard H. 
Clasificación:
5.0

good experience.

Gary S. 
Clasificación:
5.0

Keep up the good work.

Seth F. 
Clasificación:
5.0

Customer service was fantastic. Quick and pleasant experience, both picking up and dropping off.

Walter C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa W. 
Clasificación:
4.0

Fix broken equipment. 5X9 trailer had an intermittent short in the wiring to the right signal lamp. When shorted and using the brakes (same lamp), the short fries the brake light fuse in the tow vehicle. When the brake lights are inoperable, the transmission will lock in Park until the fuse is replace. Then you start the cycle again. I had to purchase and attach magnetically mounted tow lights to the trailer and use those instead of the trailer lights... meaning I had no marker lights or license plate light at night. Nearly got rear-ended before I added the tow lights. Overall, a nightmare of a rental to be towing in North Georgia, Southwest Tennessee, Northeast Alabama, and back. But U-haul did buy the lights back from me, and reimbursed me for the package of fuses. The general manager was full-on customer service and gave me no hard time.

Steven K. 
Clasificación:
2.0

The customer service was well below par and the pricing structure was not properly disclosed which led to a little “sticker shock”

JanReneW K. 
Clasificación:
4.0

El cliente no dejó un comentario.

William B. 
Clasificación:
3.0

Overall experience bad. second time in a row I've rented online and when I've gotten to the location the equipment is not available and I've had to drive more than 50 minutes round trip to get the equipment. When you drive a large truck this equates to almost as much fuel cost as the equipment rental.

Charles E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandro M. 
Clasificación:
5.0

Greg Hermosillo, the manager at this location, is really great and his high standards are reflected in the courtesy and professionalism of every staff member. We've rented with them several times, and have never had a problem of any sort. Highly recommend.

Lisa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleide B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia P. 
Clasificación:
5.0

Excellent service. Last minute walk in request and he worked as hard as he could to get me into something quickly that I just needed for a few hours.

Jeffery R. 
Clasificación:
3.0

Upon arriving there was one man working a line of people. I stepped outside after waiting awhile and turned to go in at (5 pm on the dot) and the door was locked. Told the man I'd been waiting around half an hour and it's 5pm exactly. Had to use drop box. Also, Uhaul should refund the extra gas people don't use- they charge us if we have less gas than when started.

Mj J. 
Clasificación:
5.0

Everything was great

krystle P. 
Clasificación:
5.0

The location provided excellent service. The vehicle was overdue for maintenance.

CHRISTIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isabelle H. 
Clasificación:
3.0

No customer service when I called, no one ever returned any of my text messages

Charles G. 
Clasificación:
5.0

It would be nice if a 2 day rental was not required for an out of state move

Rob S. 
Clasificación:
5.0

El cliente no dejó un comentario.

richard R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eugene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

The guy who checked me in and out was the best. Keep this guy around. Great customer service.

Curtis H. 
Clasificación:
2.0

I don't trust u-haul for a few reasons. 1. The estimates double when it comes time to actually pay. 2. The scare tactic used to manipulate customers into buying the insurance. 3. Reassigning the location for my reservation despite the closer locations having ample trucks available. This made me suspicious of U-Haul trying to get more miles and less about truck availability. In short I will not be using U-Haul again. I do not trust the company.

Brian K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renita A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
5.0

I rent UH a lot .The customer service was better than any other dealer by far in 36 years.I got checked out fast and when I returned the truck they were closed , but 2 men helped me anyway .They even helped my unload the truck . That,s never happened before .

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

The staff was extremely helpful. They went out of their way to help me get what I needed and helped me hook up the trailer in the poring down rain.

Joshua M. 
Clasificación:
5.0

The guys working at this location are very professional and friendly, i recommend this location for your truck rental need.

Rildo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark N. 
Clasificación:
1.0

El cliente no dejó un comentario.

Amiya D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erik S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakisha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ayman A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andre N. 
Clasificación:
5.0

Some of my items were damaged in the storage unit with mildew. I was in a ventilator unit. How could this happen? I have filed a complaint with the store manager. Thanks.

marilyn s.  |  Overall Experience 
Clasificación:
5.0

Corey did a great job with having the truck ready when I arrived. The check-in process was quick and easy. Thanks not took two minutes to check back in. Great job!

Gary B. 
Clasificación:
5.0

I was very pleased with the process and person handling the process. Don't see any changes necessary at this tome.

Ronald F. 
Clasificación:
5.0

We had a great experience with both people that helped us. Pick up was easy, payment was easy and drop off was easy. Overall great experience! ¡Gracias!

christy P. 
Clasificación:
5.0

Perfect!!

Adam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Matthew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaurenAshley J. 
Clasificación:
5.0

Everything was fine. Good customer service with helpful associates. And good equipment. I had no complaints

Carol G. 
Clasificación:
2.0

Both the gas level and the mileage were incorrect, resulting in quite a bit of extra cost that we shouldn't have had. When we brought it to their attention that simple math and common sense made it obvious that the amount of gas they claimed we used did not at all align with the miles we went, we were basically ignored. Very frustrating when you're on a tight budget.

Sarah K. 
Clasificación:
5.0

The floor of the trailer I rented was dirty.

Alfred B. 
Clasificación:
5.0

Only issue that I had was the A/C in the truck wasn't working. While sitting in line at the county dump site the air was blowing but wasn't cold. While driving the air was cutting off & on.

donna J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SADIE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

donna J. 
Clasificación:
5.0

Love the free use of carts to load/unload

Nikki M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Quincy J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David R.  |  Overall Experience 
Clasificación:
1.0

The representative rushed my phone call confirming my storage unit and ended up giving me the wrong size. I was unable to move into the unit because it was too small and I had to hire MORE movers for the next day.

Desiree J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN V.  |  First Impressions 
Clasificación:
5.0

The staff was very much humanitarian thank you so much for your location

ELAINE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R.  |  First Impressions 
Clasificación:
3.0

The consistent inconsistent changes are punitive. Uhaul's policy to raise the rental fee holds the renters hostage. I live in Hawaii and my storage is is Marrietta Ga. I received a notice that my rent was increasing which I understood that had the option of paying my rent months in advance for the same price or continue month to month at an increase. Having a contract of a set price for a set time would be more equitable.

Louis W.  |  Overall Experience 
Clasificación:
5.0

The mgr was very helpful courteous and realized my needs at the end of a hectic day.🤗. My new unit was just the answer I needed and look forward to using it w my business needs.

Sandra C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey R.  |  First Impressions 
Clasificación:
5.0

Staff always very friendly. Clean bathroom onsite for storage renters which comes in handy when moving. Facility kept very clean.

tj w.  |  Overall Experience 
Clasificación:
5.0

The facility was clean and the staff was courteous.

Sybil B.  |  Overall Experience 
Clasificación:
5.0

Very well-kept facility, and staff was friendly and helpful.

Ryan B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TIFFANY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Montrez I.  |  Overall Experience 
Clasificación:
5.0

Great service at intake. The young black male on Canton Rd. 777030 went far and beyond to make this a stress-free experience. Gracias

Sharon M.  |  Overall Experience 
Clasificación:
5.0

It was perfect. As expected.

JEFFREY M.  |  Overall Experience 
Clasificación:
5.0

Everything was quick and efficient.

Ronald P.  |  First Impressions 
Clasificación:
5.0

Dale is honestly the hardest working man I've met. He's so professional and made sure I felt comfortable during the most difficult move I've experienced.

Taler H.  |  First Impressions 
Clasificación:
3.0

I was late one month with payment and there was such a rush to threaten to sell my stuff, I was appalled. I will never use U-Haul again, I have been a customer for many years.

Amy M.  |  Overall Experience 
Clasificación:
5.0

Every time I called and had a question your staff was always very helpful

Efrain R.  |  Overall Experience 
Clasificación:
5.0

Beat experience this far Daniel was always professional and helpful.

Alexis Y.  |  Overall Experience 
Clasificación:
5.0

Corey was very helpful!!!

Nakia B.  |  First Impressions 
Clasificación:
5.0

Great service

Dave M.  |  Overall Experience 
Clasificación:
5.0

This facility has always done well with taking care of my moving needs and concerns. Even if I had to use another facility, I always reverted back to canton Rd.

Angelo W.  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful !

Stephen K.  |  Overall Experience 
Clasificación:
5.0

Very helpful.

stephen k. | Reservación
Clasificación:
5.0

Staff was helpful, and the rates were good.

Jessica P.  |  Overall Experience 
Clasificación:
5.0

Excellent service and very helpful

Terry R. | Reservación
Clasificación:
5.0

Your storage facility is the best I've seen. Please continue with your staff. Everything and everyone was superb. Thanks.

Glyndon H.  |  Overall Experience 
Clasificación:
5.0

Monique was a wonderful respite in an otherwise stressful day. She patiently answered all my storage newbie questions with a smile and concise information. Thank you, Monique!

Melodie S. | Reservación
Clasificación:
3.0

It took forever to switch the original unit. But the check in was good.

Linda J.  |  Overall Experience 
Clasificación:
5.0

Gracias

Maria B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
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