Customer Reviews for U-Haul Moving & Storage at Canton Rd

1902 comentarios

2800 Canton Rd #2000   Marietta, GA 30066

(678) 810-1141

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(678) 810-1141

2800 Canton Rd #2000
Marietta, GA 30066

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Have more staff to assist customers

DUANE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIANE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Same

Paul S. 
Clasificación:
5.0

fantastic people! Wonderful service! Thanks again!

John D. 
Clasificación:
5.0

The mngr you have there is awsum..She is one ‘ GO GETTER' as I saw her man the phones,take care of customers, and answer the phones :.She deserves a raise so there's no complaint here..

Ricardo D. 
Clasificación:
5.0

Had a very pleasant experience and I can't say enough about how professional and friendly La Nina Khayyam was. She was working alone at the time I was there and was juggling 3 customers. In a time when "customer service" seems to be a thing of the past, she demonstrated how it used to be when it was a common practice. I'll be more than happy to recommend this location to anyone that needs U-Haul services and will remember it if/when I need it again.

JAMES C. 
Clasificación:
4.0

Customer should not need to do there own check out inspection. Drive it threw check in go over with employee. Same as when you return

KIRK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PEDRO J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
3.0

The guy who helped me at the counter on PU was awesome. Very customer service oriented. Before return I put enough gas to cover what I used if fact 1/2 gallon more. Took a pic of the gage for proof. The charges me for gas after I dropped off. Just know, if you use their drop off service, they will charge you $5.00 per gallon.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mohammadreza G. 
Clasificación:
5.0

Very fast friendly service

Glenn T. 
Clasificación:
3.0

Dropped off early and representative did not chk in equipment. Called me looking for equipment that was in the lot for couple of days... ...

James B. 
Clasificación:
5.0

Great service.

KEVIN J. 
Clasificación:
5.0

The mgr was very helpful courteous and realized my needs at the end of a hectic day.🤗. My new unit was just the answer I needed and look forward to using it w my business needs.

Sandra C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

I really appreciate all the help today

CHARLES M. 
Clasificación:
5.0

personnel are awesome, very convenient, and easy to work with

DONALD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
5.0

I forgot her name but she was very knowledgeable and friendly The kind of employee that makes a business successful. I would hi recommend this location

THOMAS R. 
Clasificación:
5.0

Everything was perfect!! Thanks

Ramiro H. 
Clasificación:
1.0

Front desk guy was horrible at customer service

Jorge G. 
Clasificación:
5.0

From a previous experience, this was a total reversal. The service was outstanding and the time to complete the transaction was extremely efficient and fast. This is how it should be where the employees are very knowledgeable and professionals at their assigned duties. I will definitely visit the same location again for my rental needs. The employee that attended me is the best.

Victor O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon E. 
Clasificación:
5.0

El cliente no dejó un comentario.

EBONY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Raymond D. 
Clasificación:
5.0

Keep being the best!!

Megan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee S. 
Clasificación:
5.0

Manager was friendly & helpful. I would highly recommend.

ROBERT F. 
Clasificación:
5.0

They let me take an appliance dolly.

JAMIE C. 
Clasificación:
5.0

Perhaps add staff

Frank C. 
Clasificación:
5.0

Everybody was very polite and helpful. I think all the employees.

John L. 
Clasificación:
1.0

Horrible experience of my life. La Niña the manager needs to take customer service classes before being a manager. Rudest person I dealt with. Who put her there

GASPAR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH D. 
Clasificación:
5.0

Your agent at this location is beyond terrific La Nina Khayyam is the reason we will use UHaul at this location again and refer to anyone who needs truck rentals I hope management reaches out to her And recognizes her for outstanding customer care Phyllis

PHYLLIS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Masood S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie S. 
Clasificación:
5.0

This was a seamless experience. I felt taken care of. I dealt with the manager directly. She was Clear, very kind,she made sure I understood the process. I recomend you see La Nina. The guy that checked me in was amazing as well. Give La Nina a raise!Great customer service!

JEREMY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alisha G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam Marie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY J. 
Clasificación:
5.0

no room for improvement. Staff was attentive and courteous, vehicle was clean and reliable. Met all expectations.

JOSEPH C. 
Clasificación:
5.0

Nothing. Customer service was AWESOME! Thank you!!

Gloria M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD M. 
Clasificación:
5.0

From start to finish, the process was easy and I loved it! Contactless process made it even better! Thanks so much! Great app!

Deana C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOUGLAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don H. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARRETT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

QUINT'TERRIOUS S. 
Clasificación:
5.0

The equipment worked perfectly. The associate was great to work with and very knowledgeable about the equipment and hooking it up. To my truck.

ERIC J. 
Clasificación:
2.0

The manager had an attitude. I would ask basic questions and it seemed as though she wanted to argue. She even lied about company policy stating a credit card is required to rent a vehicle. I had intended to use my debit, and was prepared for the $100 hold on my account. Instead she pretty much forced me to use my credit card. Quite frankly I've been using this location Regularly, for over 5 years and never had a bad experience. I've never been spoken to that way, and the fact that it was the new manager is sad. Neither I, or my family will be going back to that location if we have a choice. 2 stars because the equipment was good.

THALIA C. 
Clasificación:
5.0

Nina was awesome. She saved the day. I was supposed to pick up a truck at a different location on Shallowford Rd and there was no one there to assist in spite of the fact that I went to location 2 x prior to pick up to make sure rental was in order. Nina was absolutely wonderful, patient and had a great sense of humor. Very professional and efficient

Lorraine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN H. 
Clasificación:
4.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANLEY K. 
Clasificación:
5.0

The oil change light came on, the tire pressure gauge was not working, and it was not full of gas even though it was noted as for when taken.

Henry C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

bettina O. 
Clasificación:
4.0

Great employees, but you had a single person working all Saturday morning with a line out the door. She was incredibly helpful, managed the crowd, and wooed hard, but it took me over 45 minutes to get a truck because your online check out wasn't working for me. That woman deserves a big raise and you should adequately staff the location to serve customers on weekends.

JONATHAN M. 
Clasificación:
5.0

Great service, very friendly staff not complaining at all

Enrique P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M.  |  Overall Experience 
Clasificación:
5.0

very good experiance

Ronald T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hilary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

The two ladies who helped me were fantastic. In a great mood given it was NYE. I would definitely recommend this location

Ashley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christian S. 
Clasificación:
4.0

The rental went well as usual but U-Haul charged me twice for the rental. Other than that it was an expected experience.

Gregory C. 
Clasificación:
5.0

Nothing!

Dawn P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darrell K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devorah F. 
Clasificación:
5.0

We loved the customer service! Dale was extremely helpful. ðŸ'

Juan N. 
Clasificación:
5.0

You all did great. Had a bit of an issue with door opening on the truck but it was Mother Nature related not employee related. Thank you Dale for doing a fantastic job :@)

Daina K. 
Clasificación:
5.0

More accurate damage identification. Several thousand $ damage on front end of truck not identifiied by stitckers or apparent in photo

Keith R. 
Clasificación:
5.0

Your phone operator who set me up was excellent as well your location contact, Dale. Professional and complete.

William J. 
Clasificación:
5.0

Great service and very knowledgeable.

Norman B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chinonso A. 
Clasificación:
5.0

The manager Dale and all associates were very helpful and nice. I'll definitely use this location again!

Matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leonard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey R.  |  First Impressions 
Clasificación:
1.0

Not enough staff. I made appointment and filled out pre-registration online. I had to wait in line (only 4 people) for 30 minutes to find out that over 1/2 of the pre-registration information did not go through and I had to provide it again. Then I was informed that mileage over 89 miles would be charged at $.40 per mile. I was not told this when I reserved by truck. I pulled out my phone and showed that from the U-haul location to my home address was 98 miles with no allowance for me to detour to pick up my furniture (10 miles) or take the truck back to U-haul drop off (another 10 miles). When I showed the shortest route from pick-up to my home was 98 miles on Google Maps, the attendant said he has to go by the U-haul computer, not google maps. So, I had to pay an additional $9,88 for extra miles which I can afford but I feel I was misled. I will never rent another Uhaul again because I can not trust what your representatives tell me.

Paul R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marilyn C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin M. 
Clasificación:
5.0

Staff always very friendly. Clean bathroom onsite for storage renters which comes in handy when moving. Facility kept very clean.

tj w.  |  Overall Experience 
Clasificación:
2.0

We have used Uhaul many times over the last few years helping our kids move. This location needs help. We waited in line for 45 min. just to get our truck. We completed the online pre check-in, thinking that would have sped up the process. That is a huge delay when you are trying to complete a move in a day. The equipment was fine and the staff was nice, just extremely slow.

Pamela G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BROCK C. 
Clasificación:
4.0

The Employee That handled My rental was very helpful. I was Quick in and quick out.

Lawrence C. 
Clasificación:
5.0

The facility was clean and the staff was courteous.

Sybil B.  |  Overall Experience 
Clasificación:
5.0

Very well-kept facility, and staff was friendly and helpful.

Ryan B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TIFFANY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Montrez I.  |  Overall Experience 
Clasificación:
5.0

Great service at intake. The young black male on Canton Rd. 777030 went far and beyond to make this a stress-free experience. Gracias

Sharon M.  |  Overall Experience 
Clasificación:
5.0

It was perfect. As expected.

JEFFREY M.  |  Overall Experience 
Clasificación:
5.0

Everything was quick and efficient.

Ronald P.  |  First Impressions 
Clasificación:
5.0

Dale is honestly the hardest working man I've met. He's so professional and made sure I felt comfortable during the most difficult move I've experienced.

Taler H.  |  First Impressions 
Clasificación:
3.0

I was late one month with payment and there was such a rush to threaten to sell my stuff, I was appalled. I will never use U-Haul again, I have been a customer for many years.

Amy M.  |  Overall Experience 
Clasificación:
5.0

Every time I called and had a question your staff was always very helpful

Efrain R.  |  Overall Experience 
Clasificación:
5.0

Beat experience this far Daniel was always professional and helpful.

Alexis Y.  |  Overall Experience 
Clasificación:
5.0

Corey was very helpful!!!

Nakia B.  |  First Impressions 
Clasificación:
5.0

Great service

Dave M.  |  Overall Experience 
Clasificación:
5.0

This facility has always done well with taking care of my moving needs and concerns. Even if I had to use another facility, I always reverted back to canton Rd.

Angelo W.  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful !

Stephen K.  |  Overall Experience 
Clasificación:
5.0

Very helpful.

stephen k. | Reservación
Clasificación:
5.0

Staff was helpful, and the rates were good.

Jessica P.  |  Overall Experience 
Clasificación:
5.0

Excellent service and very helpful

Terry R. | Reservación
Clasificación:
5.0

Your storage facility is the best I've seen. Please continue with your staff. Everything and everyone was superb. Thanks.

Glyndon H.  |  Overall Experience 
Clasificación:
5.0

Monique was a wonderful respite in an otherwise stressful day. She patiently answered all my storage newbie questions with a smile and concise information. Thank you, Monique!

Melodie S. | Reservación
Clasificación:
3.0

It took forever to switch the original unit. But the check in was good.

Linda J.  |  Overall Experience 
Clasificación:
5.0

Gracias

Maria B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Propano

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