Customer Reviews for U-Haul Moving & Storage at Canton Rd

2,434 comentarios

2800 Canton Rd #2000   Marietta, GA 30066

(678) 810-1141

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(678) 810-1141

2800 Canton Rd #2000
Marietta, GA 30066

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
3.0

The gentleman who helped us hook up the trailer had a bad attitude and was not friendly

Muhammad M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki D. 
Clasificación:
5.0

Nothing it was great

Bobby W. 
Clasificación:
4.0

Worker, Jade was outstanding at initial pickup on S. Cobb Pkwy Marietta, GA. She had new workers on staff, and as they mulled around, she was answering phones, trying to wait on 3 people all at the same time while trying to find me a different truck due to 1st truck had steering issues. I've never seen anyone work so hard with 2 add'l staff members on-site. Get Jade's new hires to at least answer the phone & say please hold when she's working w/ in-person clients. That woman deserves a raise. Improvement: At least give 2-3 days notice truck is cemented in stone & available for One-Way trucks. The day before/same day confirmation is scary.

Delvelvin B. 
Clasificación:
5.0

The person I spoke with was top drawer and went the extra mile to get me the information I needed. Much appreciated!

Andre B. 
Clasificación:
5.0

This was probably my fastest U-haul experience. I was in and out pretty quickly.

Charles C. 
Clasificación:
5.0

Love the free use of carts to load/unload

Nikki M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert L. 
Clasificación:
5.0

Everything was flawless ! Thanks

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Virgis N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quincy J.  |  Overall Experience 
Clasificación:
5.0

Very nice people bd quick service.

Sabiana D. 
Clasificación:
4.0

He inspected the trailer/tires and found one tire very low and completely bald and mentioned that the trailer had not been inspected in WW!

Pier L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CharityRuth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mario C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jung C. 
Clasificación:
5.0

No comment at this time

FLORENCE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cedric R. 
Clasificación:
5.0

Just continue to treat your customers with respect and patience..Great Job. If it's not broken don't fix it

joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane A. 
Clasificación:
5.0

The Canton Road location and the Cobb Parkway location in Marietta or both tops and service managers know the business and every employee I encounter is knowledgeable courteous and quick to respond. I absolutely recommend U-HAUL as the one and only choice if you're moving her self if you're moving equipment they get down to business and take care of things very rare these days. I've rented hundreds of pieces of equipment from U-Haul and I will continue.

Christian O. 
Clasificación:
5.0

COREY WAS GREAT

Elaina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

June G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael F. 
Clasificación:
5.0

Extraordinario servicio al cliente

Shawn H. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric H. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric H. 
Clasificación:
5.0

None. Keep up the good work. I've rented many times from U-Haul before, I'm pleased with the services, equipment always available when needed, and the company is very dependable & reliable. Wouldn't think of going any where else to rent box trucks, or trailers.

hiroshi N. 
Clasificación:
5.0

The truck was clean.. The truck it self was in poor condition. The check engine came on and the truck drove really bad!! Tried to call customer service was on hold for an 1hr then call ended. The truck was making a lot of noise like the catalytic converters was messing up and the transmission

lachella M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARPREET S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dorris S. 
Clasificación:
2.0

The employee advised me to return the trailer to the area where I picked it up though I advised him there were not any empty slots. He advised me to drive over to that area of the lot and wait for him anyway. I did that and waited for 15 minutes for someone to come to where I was waiting and unhook the trailer. I finally had to drive back down to the U-Haul office and ask someone to please unhook the trailer.....I was advised 'we are busy'......even though 2 employees were standing in the lobby area doing nothing. One of the employees begrudgingly came outside and finally unhooked me. I was not pleased at this poor customer service and poor attitude. This location was NOT busy at the time.

Steve B. 
Clasificación:
5.0

Good Customer Service.

Roshan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph C. 
Clasificación:
5.0

Not crowded like most uhaul locations.Manager Greg was very helpful

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zachary K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aloysius S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eitan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erfanollah S. 
Clasificación:
1.0

After telling us we could pick up at 10am we were not able to pick up till 330. I've been called to see if I could pick up the truck early. They said I could I went to the location and they had informed me and the truck that I was getting had been there most of the day. This put our move behind and we were able to finish until 3:00 a.m..

Kelly H. 
Clasificación:
5.0

Quick and easy transaction. Employee was super helpful at this location. Gracias.

Justin W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Presita W. 
Clasificación:
4.0

El cliente no dejó un comentario.

harry P. 
Clasificación:
5.0

Store service was way better than the central call service (national).

David P. 
Clasificación:
5.0

It was a very great experience

GREGORY D. 
Clasificación:
3.0

Review the procedures for returning, inspecting, and driving the vehicle with the customer.

Matthew S. 
Clasificación:
5.0

Greg and his team are the best. Will continue to use this location for their wonderful service. I'm a very pleased customer! Kirk

Kirk J. 
Clasificación:
5.0

The staff of this location are excellent, in all the ways. Understand, friendly, nice.

Irianais P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher W. 
Clasificación:
5.0

Using the app to get the truck was better than the last time, but still too slow to make it convenient.

Luis Alonso C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xiaoxiang Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy B. 
Clasificación:
5.0

Friendly, prompt and professional staff.

John D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Alex B. 
Clasificación:
5.0

Though I got in and out quickly by doing online check-in, the location only had one employee during my visit with 2-3 people waiting behind me.

Christopher H. 
Clasificación:
5.0

Quick and easy vehicle drop off

Bradley A. 
Clasificación:
3.0

Ramp was very dirty with mud and screws. Truck is very old…needs to be retired!'n

Joseph P. 
Clasificación:
5.0

Very nice and helpful employees

SHARON O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rafael M. 
Clasificación:
5.0

I dealt with the owner. Fast, efficient, easy to deal with.

brian J. 
Clasificación:
4.0

Line got pretty long after me. One representative on a Saturday which is also last day of month is just not enough. Kudos to the guy who was working. He sure was hustling!!!!

Harold T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chad M. 
Clasificación:
5.0

Lower prices for people who are running a quick errand

Claude F. 
Clasificación:
5.0

Easy to do, in and out.

JORGE Z. 
Clasificación:
5.0

Great experience, great people, everything went well and easy to get in and out in this experience.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
5.0

Greg Hermosillo is a wonderful person. I got to speak with him breifly as he handled multiple customers and he never lost his cool. Treated everyone respectfully, even when some were complaining of things out of his control. I waited patiently as he handled others, then when it was my turn, he set me up with the box truck and vehicle transport and was really polite. It really made my day. I really wish he could get some help on the weekends. Im asking all my friends needing jobs to apply for that store. I felt bad for him, so when i returned the truck, i returned it with more gas than it came in with (and with 93 octane). I wanted to leave a "thank you" note, because i couldnt of kept my cool as he did while handling multiple customers. I noticed the box truck i had (TM 1814R) seemed to have warped rotors or maybe bad ball joints; it shuddered quite vigorously in the front each time i came to a stop. Greg is great, and he represents UHaul extremely well. Definately will be returning for any hauling/moving needs.

Nathan I. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
5.0

I don't think you can improve at all. This was my third time at this location and all three times I have in and out in under 20 minutes with others ahead of me. Lots of inventory and equipment available. I will say when I dropped the trailer off I was 90% sure where the trailer went, maybe some signs would help make things more efficient.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

kevin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dalia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip O. 
Clasificación:
5.0

Absolutely nothing! My experience was AMAZING! Thanks Corey!

Kenya W. 
Clasificación:
5.0

Your associate, Michael, is a huge asset to your company. He is definitely a Customer Relations Associate! He made sue everything was in order during the pre-rental steps and assisted me with the return of the vehicle. You need to PROTECT THIS MAN AT ALL COSTS!

Todd N. 
Clasificación:
1.0

El cliente no dejó un comentario.

ASIA O. 
Clasificación:
3.0

Today., 4/20/22. Return the huaul at 3:30 PM , but I still have not received the final bill in my email inbox at 11:45 PM

Fan L. 
Clasificación:
5.0

I really had a great experience! Checking in was fast and easy. Reserving it ahead is the way to. go if you can The truck was very nice, clean, drove easily and comfortable as a big Uhaul truck can be! I returned it early, after hours, and the lady on the phone was incredibly patient, kind and helpful. If I need another truck, I will be back!!

Robin G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eboni R. 
Clasificación:
5.0

The app experience for drop off was awful. I couldn't get My pictures to upload for so long. I do not recommend self service drop off.

Yash P. 
Clasificación:
5.0

Very very happy with their service unbelievable

Janet R. 
Clasificación:
5.0

Service was what I have come to expect

EUGENE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
4.0

Ensure that the office has a functioning printer so contracts can be printed. Failing this, keep a supply of old school preprinted contracts which can be filled in. Poor management was evident in this instance.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUMBERTO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda H. 
Clasificación:
5.0

Wasn't happy that location changed to one further out but customer service was great.

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATISHADENEEN K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise C. 
Clasificación:
5.0

The truck key need to get changed. The truck ignition was difficult to turn with the key. There appears to be an issue with the key. Also the switch for the light was pushed into the dash board which made it difficult to turn on the lights. Informed the Uhaul rep.

Sinclair J. 
Clasificación:
5.0

Great Service

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWARD B. 
Clasificación:
5.0

You need to update the picture of the truck. Damage on driver side along the top and driver door doesn't shut all the way

Sam K. 
Clasificación:
5.0

Greg took good care of us. He had us in and out quickly.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANDARIUS H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David R.  |  Overall Experience 
Clasificación:
1.0

The representative rushed my phone call confirming my storage unit and ended up giving me the wrong size. I was unable to move into the unit because it was too small and I had to hire MORE movers for the next day.

Desiree J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN V.  |  First Impressions 
Clasificación:
5.0

The staff was very much humanitarian thank you so much for your location

ELAINE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric R.  |  First Impressions 
Clasificación:
3.0

The consistent inconsistent changes are punitive. Uhaul's policy to raise the rental fee holds the renters hostage. I live in Hawaii and my storage is is Marrietta Ga. I received a notice that my rent was increasing which I understood that had the option of paying my rent months in advance for the same price or continue month to month at an increase. Having a contract of a set price for a set time would be more equitable.

Louis W.  |  Overall Experience 
Clasificación:
5.0

The mgr was very helpful courteous and realized my needs at the end of a hectic day.🤗. My new unit was just the answer I needed and look forward to using it w my business needs.

Sandra C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Audrey R.  |  First Impressions 
Clasificación:
5.0

Staff always very friendly. Clean bathroom onsite for storage renters which comes in handy when moving. Facility kept very clean.

tj w.  |  Overall Experience 
Clasificación:
5.0

The facility was clean and the staff was courteous.

Sybil B.  |  Overall Experience 
Clasificación:
5.0

Very well-kept facility, and staff was friendly and helpful.

Ryan B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

TIFFANY P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Montrez I.  |  Overall Experience 
Clasificación:
5.0

Great service at intake. The young black male on Canton Rd. 777030 went far and beyond to make this a stress-free experience. Gracias

Sharon M.  |  Overall Experience 
Clasificación:
5.0

It was perfect. As expected.

JEFFREY M.  |  Overall Experience 
Clasificación:
5.0

Everything was quick and efficient.

Ronald P.  |  First Impressions 
Clasificación:
5.0

Dale is honestly the hardest working man I've met. He's so professional and made sure I felt comfortable during the most difficult move I've experienced.

Taler H.  |  First Impressions 
Clasificación:
3.0

I was late one month with payment and there was such a rush to threaten to sell my stuff, I was appalled. I will never use U-Haul again, I have been a customer for many years.

Amy M.  |  Overall Experience 
Clasificación:
5.0

Every time I called and had a question your staff was always very helpful

Efrain R.  |  Overall Experience 
Clasificación:
5.0

Beat experience this far Daniel was always professional and helpful.

Alexis Y.  |  Overall Experience 
Clasificación:
5.0

Corey was very helpful!!!

Nakia B.  |  First Impressions 
Clasificación:
5.0

Great service

Dave M.  |  Overall Experience 
Clasificación:
5.0

This facility has always done well with taking care of my moving needs and concerns. Even if I had to use another facility, I always reverted back to canton Rd.

Angelo W.  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful !

Stephen K.  |  Overall Experience 
Clasificación:
5.0

Very helpful.

stephen k. | Reservación
Clasificación:
5.0

Staff was helpful, and the rates were good.

Jessica P.  |  Overall Experience 
Clasificación:
5.0

Excellent service and very helpful

Terry R. | Reservación
Clasificación:
5.0

Your storage facility is the best I've seen. Please continue with your staff. Everything and everyone was superb. Thanks.

Glyndon H.  |  Overall Experience 
Clasificación:
5.0

Monique was a wonderful respite in an otherwise stressful day. She patiently answered all my storage newbie questions with a smile and concise information. Thank you, Monique!

Melodie S. | Reservación
Clasificación:
3.0

It took forever to switch the original unit. But the check in was good.

Linda J.  |  Overall Experience 
Clasificación:
5.0

Gracias

Maria B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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