Customer Reviews for U-Haul Moving & Storage at Bronx Park

8,613 reviews

2800 White Plains Rd   Bronx, NY 10467
(N Of Allerton Ave)

(718) 515-6262

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(718) 515-6262

2800 White Plains Rd
Bronx, NY 10467
(N Of Allerton Ave)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Easy to drop. Nothing inviting abour a place with people hanging out.

Elaine L 
Rating:
5.0

Customer did not leave a comment.

Ana M 
Rating:
4.0

Instead of one clerk have two.

BRENDAL W 
Rating:
5.0

The young lady was very helpful and understood my needs at the counter

TAGESINGH B 
Rating:
5.0

good service, clean vehicle suitable for all luggage transport activities. a very good selection of welcoming staff who satisfy customers 100%. well done.

IBRAHIMA A 
Rating:
5.0

Customer did not leave a comment.

Ismael P  |  Overall Experience 
Rating:
5.0

Customer service was fantastic and the people that worked there were fantastic.

IVAN C 
Rating:
5.0

N/A

Mohammead Q 
Rating:
5.0

Felix

FELIXYOVANI N 
Rating:
5.0

Better rate an all type off vehicle long term renting

Omar F 
Rating:
5.0

Customer did not leave a comment.

Luis V 
Rating:
5.0

Customer did not leave a comment.

mozineart h 
Rating:
3.0

I was over charged for equipment I never ordered and also 2 insurance when I only ordered one plan. Not professional at all, moving is stressful and these issues only complicate things more

Doreen W 
Rating:
1.0

Fire the vendor he gave away my reserved rental and I wasn't able to pick up what I reserved when I went at 9:30pm. Almost left me stuck and inconvenienced. The vendor called me yelling and being rude, didn't even introduce himself just told me if I was coming to pick up the rental at 8:30am on 5/19/2024 because he had someone who wants the van and if I'm not coming he is giving it away. Why did the vendor call me anyway, when did this start, how did he get my number because that isn't professional or protocol. However I believe he got paid under the table and he racial profiled me, was very aggressive and rude towards me because I was a woman and couldn't speak English enough to comprehend or understand so why do Uhaul have any individual working for them who can't speak English, or understand English, or treat your customers the way I was treated. I spend good money with Uhaul and for the past 4 years faithful I've been a customer of Uhaul because my daughter is in college and I use the UPOD for storage, with helpers for the summers while school is on break and this is how I'm treated. Almost couldn't move my daughter from her campus this Monday because of this vendor. Unacceptable and because of this I will not be doing any more business with Uhaul. This is the second time a vendor of Uhaul has messed up and caused me great hardship and worry and then act as if it's my fault. This time I am beyond upset, disgusted and going forward I wouldn't recommend anyone using your service unless the vendor is fully able to speak, write, and read English..

ROBIN B 
Rating:
1.0

Get all reps under the same page when it comes to billing. And more transparent about added fees

glenn e 
Rating:
5.0

Customer did not leave a comment.

Sievewright J 
Rating:
1.0

You have to go through too much to rent a truck and it burns gas too much

LEON D 
Rating:
5.0

wish the approval process with the app could be a lot faster

DEVER R 
Rating:
5.0

No comment

JIMMY D 
Rating:
2.0

What's the point of registering and ordering your truck online if when you get to the location, you still Have to scan the code.. that makes no sense.

Michelle L 
Rating:
5.0

Customer did not leave a comment.

Chris C  |  Overall Experience 
Rating:
5.0

Get rid of the drunks hanging in front of the doorway walk up. Also there was a man acting like he works there when I went to the lot to pickup my van. He was there again the day I was delivering the van......and still acting like he works there. He drunk and stupid.

Linda K 
Rating:
5.0

Good costumer service

Wilver C 
Rating:
5.0

Thank you service was great

JOSERICARDO L 
Rating:
4.0

Good

YICAURY R 
Rating:
5.0

everything looked ok to me. Thanks for your service

Isaac A 
Rating:
5.0

Customer did not leave a comment.

Saul S 
Rating:
5.0

Me gustó la atención al cliente

ALFREDO T 
Rating:
3.0

N/a

sheila s 
Rating:
5.0

Customer did not leave a comment.

Tiawanda G 
Rating:
5.0

Customer did not leave a comment.

DEIDRA T 
Rating:
5.0

Good

Albania C 
Rating:
5.0

You got beautiful people working there good environment keep up the good work

Angelo M 
Rating:
5.0

Customer did not leave a comment.

Raymond A 
Rating:
5.0

Keep up the good work. I think the process of renting a vehicle, is quite simple and good. This process of returning a vehicle is really great. I look forward to renting from your company in the near future. Thank you.

Trevor W 
Rating:
5.0

Customer did not leave a comment.

Dever B 
Rating:
4.0

Customer did not leave a comment.

RICHARD M 
Rating:
5.0

Staffs are very professional

Norman R 
Rating:
1.0

Battery dead, left me in the store I had to pay 30 dollars to someone to jump

RUBEN A 
Rating:
5.0

2 customer service rep was excellent, very helpful and knew about all their products n equipments

Sandra G 
Rating:
1.0

I rented a uhaul for an event and by the time the event ended uhaul would be closed so I asked repeatedly whether I would be charged a full day and I was told no as long as I bought back before the 24 hours - my original quote was something like $57 plus gas so why was I charged 3 times more - practically 3 days. A payment was taken when picked up $56.51 and they charged me again when I dropped off $91.79 - amounting to $141.30. I don’t know what type of scam uhaul is running but you lost a customer

Anthony C 
Rating:
3.0

Customer did not leave a comment.

YOUSIF A 
Rating:
5.0

Great service. The ppl were very helpful . It was a great experience

Devaughn T 
Rating:
3.0

Customer did not leave a comment.

Jesse G 
Rating:
4.0

Customer did not leave a comment.

DAVILA M 
Rating:
4.0

Customer did not leave a comment.

Michael G 
Rating:
5.0

Everything at that site was smooth sailing, all the workers had great attitudes, and it was overall a good experience.

Christopher C 
Rating:
3.0

Customer did not leave a comment.

Keisha K 
Rating:
5.0

Getting the van was easy. No hassle. The agent was courteous and helpful. Returning the van after work hours was hassle free. The online access and management were very simple. UHaul makes renting a van as simple as ABC.

SAMUEL A 
Rating:
5.0

Customer did not leave a comment.

Dennis E 
Rating:
5.0

Customer did not leave a comment.

Valarie R 
Rating:
5.0

Customer did not leave a comment.

fathuddin a 
Rating:
5.0

Nothing so far

Hugh M 
Rating:
5.0

Customer did not leave a comment.

RAY L 
Rating:
5.0

For me is good

CARIDAD P 
Rating:
5.0

Customer did not leave a comment.

Benjamin A 
Rating:
5.0

Customer did not leave a comment.

Ibrahim J 
Rating:
3.0

You need more staff. The employees were overwhelmed with customers and a staff member was taking care of two customers at the same time.

INEV C 
Rating:
5.0

Good

denise d 
Rating:
5.0

Good pero recorrí 14.6 millas y puse 20 imagino que deberían devolverme dinero y también la entregue

HENRY D 
Rating:
3.0

Customer did not leave a comment.

Paris S 
Rating:
3.0

Long Waite time is crazy

ANNIE W 
Rating:
2.0

I suggest no matter how busy the office is or how busy the lot is making sure the vehicle is clean is priority. There was blood in the passenger seat, unacceptable.

Rolanda C 
Rating:
5.0

What can I say U-Haul/good

LIVINGSTON M 
Rating:
3.0

Customer did not leave a comment.

Matthew D 
Rating:
2.0

Customer service was horrible. For U-Haul in general. I'll never do business with U-Haul again. 8 am reservation but initial location for was closed. Took me 45 minutes to get a person on the phone to help me. Unacceptable

John L 
Rating:
5.0

Customer did not leave a comment.

GABRIEL M 
Rating:
5.0

Customer did not leave a comment.

JUSTOPASTOR S 
Rating:
1.0

The professionalism and conduct of the front desk employees to say the least is DISGUSTING! With the exception of one of the young ladies. To improve the experience for future services would be to remove and replace the front desk operatives. Have them replaced by individuals with respect, not only for themselves but the consumers. Keep in mind these are your patrons. Individuals elect to support this location due to whatever their factors may be. So, grant the consumers with an pleasant hassle free experience for a grater performance.

Diandrea W 
Rating:
5.0

Everything was fine

LUISR M 
Rating:
4.0

Customer did not leave a comment.

LEONIDES V 
Rating:
5.0

1st experience & service was excellent

Rafaela c 
Rating:
5.0

Very good service

MAKANE D 
Rating:
5.0

Very good serves

WAZEA N 
Rating:
5.0

Customer did not leave a comment.

Daniel L 
Rating:
5.0

Na

RICARDO S 
Rating:
1.0

I've been doing business with uhaul for many years and I'm never disappointed but unfortunately my luck ran out. This location was convenient but the staff was "HORRIBLE ! " They made customers wait while the staff was joking around on their 2 way radios. When they finally got around to helping customers, one of the female clerks was extremely rude to the customers. After a long unnecessary wait, I was assigned a tow dolly. The dolly itself had a lot of damage to one plastic fender covers so I asked for a different dolly and was told that the good dollies are used for local tow only, so they did not change it. Then I had to hookup the equipment to my vehicle because the employee was clueless. Once I left the facility the equipment performed well until the running lights stopped working 9 hrs into my 18hr trip. I was pulled over by a state trooper in South Carolina who was kind enough to escort me off the highway without a issuing me a ticket, but did warm me that my vehicles would be impounded if he saw me on the highway again without proper lighting. I then called roadside assistance and waited 2 hrs for them to arrive but they could not repair the lights. So I had to sleep in my vehicle until daylight so that I could continue to my final destination. I will never rent from this location again. U-Haul Moving & Storage at Bronx Park 2800 White Plains Rd Bronx NY 10467

Pedro M 
Rating:
5.0

Customer did not leave a comment.

Shakeea K 
Rating:
3.0

The app is slow and a bit fraustrating to use. Also, my van had used paper towel inside the cab, maybe pay better attention to during cleaning.

Omodelle C 
Rating:
1.0

Was a guy who works in the front desk on 04/14/2024 at 10 am he was interfering when I was dealing with the girl who was helping me he was disrespecting me and we almost get in fight I never se e person like that I need someone to contact me soonest possible 313 915 8736 the way how he was acting it’s not acceptable specially, in this kind of business I rent there all the time I never ever have any problem with anybody so ever this person shouldn’t be there

ALEKSANDER V 
Rating:
4.0

Customer did not leave a comment.

Charisse M 
Rating:
5.0

Super fast and easy rental location would definitely recommend!

Trevor S 
Rating:
5.0

Very professional 👏 I'll definitely well recommended!!

OSCAR M 
Rating:
5.0

Customer did not leave a comment.

RAMON L 
Rating:
5.0

Customer did not leave a comment.

RASHIDABDUL H 
Rating:
4.0

The first carcdolly damaged by the wheel cover and didn't have running lights. I was give another car dolly and this on this one everything worked as it should.

Leonard S 
Rating:
3.0

They gave me the Truck almost empty.

JOSEPH A 
Rating:
1.0

Let the people know the right prices

Nelson C 
Rating:
5.0

Customer did not leave a comment.

PATRICIA D 
Rating:
1.0

Customer did not leave a comment.

AGRON D 
Rating:
3.0

The truck was a death trap on wheels. First the truck stalled(turned off) on me as soon as we got the truck. The guy there thought it was the gas because the truck was almost empty. Second the truck transmission was jumping. Third the truck stalled two more times but this time it happened while I was driving on the highway once when the truck was empty and again on the return trip with truck a full load, in the highway. I told the guy when I brought the truck back and I told the lady inside at the counter. Not once did they say let me get a manager to speak to you. All they said was sorry I will tell the mechanic. The truck stalling could've caused a big accident.

JEFFERY L 
Rating:
4.0

Customer did not leave a comment.

Moussa D 
Rating:
2.0

Customer did not leave a comment.

SASHA A 
Rating:
4.0

Customer did not leave a comment.

JOYCE F 
Rating:
1.0

You guys rig the trucks so when you turn them on the trailer hitch is on which waste more gas and then you don’t tell the customer that you charging almost 5 dollars per gallon to fill it up you guys mislead people

christian p 
Rating:
5.0

Customer did not leave a comment.

NELSON R 
Rating:
5.0

Customer did not leave a comment.

ROSANNA A 
Rating:
3.0

Customer did not leave a comment.

Steven D 
Rating:
5.0

Customer did not leave a comment.

Gaby C 
Rating:
5.0

Customer did not leave a comment.

VICTORT S 
Rating:
5.0

Customer did not leave a comment.

Nelson C 
Rating:
5.0

Very good

RADCLIFF B 
Rating:
5.0

Customer did not leave a comment.

Harry R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Wayne S  |  Online Move In 
Rating:
5.0

Awesome Team

Kevin g  |  Overall Experience 
Rating:
5.0

Thank you

Kevin g  |  First Impressions 
Rating:
5.0

Janice is amazing

DANIEL P  |  Overall Experience 
Rating:
1.0

Really was concerning with all the guys out front of uhaul selling weed/ drugs. Smoking at the entrance, holding back door open and anyone walking in and out

NORBERTO R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Darnell P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LOUIS S  |  First Impressions 
Rating:
4.0

Great Great

Ralph A  |  Online Move In 
Rating:
5.0

Great experience and very clean well managed company . Thanks Uhaul till next time

BANNA G  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Marlene L  |  Overall Experience 
Rating:
5.0

Great service

MICHAELPRESLEY G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LOVINE S  |  First Impressions 
Rating:
5.0

It was good

Mod C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fernando P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lydia Y  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cornel B  |  First Impressions 
Rating:
1.0

Towed my fully loaded truck and caused damages to my items. Will never use uhaul again

Ollie H  |  First Impressions 
Rating:
5.0

It's good for storage and reliable

JUNE B  |  First Impressions 
Rating:
2.0

The personal wasdelow average...I have to go look for my room by myself with no help....

Elhadj B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Andre F  |  Online Move In 
Rating:
5.0

Although the facility was great, I ended up not needing it due to relocating out of state.

Lesley B  |  Overall Experience 
Rating:
4.0

there was no dumpster and that sucked but everything else was fine

Damani D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniel M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisa B  |  Online Move In 
Rating:
5.0

Great friendly service

FALON C  |  First Impressions 
Rating:
3.0

My storage unit went up in price in less than a year. I was promised a fixed rate for the first year yet that promise was not honored. Rodents visited my unit often as mice/rat droppings were all over my belongings. I would never store here again.

K C  |  Overall Experience 
Rating:
5.0

Excelente

Ermilton D  |  Overall Experience 
Rating:
5.0

Thank you so much for your help

Lisa B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kassandra I  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

NELSON C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAELA W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Damani D  |  Online Move In 
Rating:
5.0

Muy satisfecha con el servicio mil gracias 😊

Altagracia M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Irene N  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Sheila P  |  Overall Experience 
Rating:
5.0

The storage was safe and secured at all times. The staff were helpful at all times.

Arnold F  |  Overall Experience 
Rating:
5.0

Staff was very helpful and knowledgeable

Silvio C  |  Online Move In 
Rating:
1.0

I would be filing a complaint due to the matter a lot of my belongings was damaged.

AWILDA S  |  Overall Experience 
Rating:
5.0

Muy satisfechos del cuidado y la atención que nos dieron, además de la seguridad de nuestras pertenencias. Gracias.

Daniel F  |  Overall Experience 
Rating:
5.0

I wish they give two months free cause it's hard to get the money like I have to borrow to get the money

Alice P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SALLY D  |  Overall Experience 
Rating:
2.0

Understaffed, crowded, and storage locks need to be fixed.

Jelisa C  |  First Impressions 
Rating:
2.0

I don’t like the idea that people, who don’t have a unit at u-haul have a right to access the facility and no one from management acknowledges it;; or act like nothing is going on. I was informed about a week ago that some of the guys hanging around has a right to be around, in other words if they break in it’s ok, if they utilize and break anything or leave the bathroom nasty its ok, my feelings is that I don’t like it at all, that’s why I came frequently to the facility to see what’s really going on! Also I feel garbage compartments should be located around the facility to comply with persons moving in or leaving the facility,maybe it would cut down on the flow of steady garbage around the facility.

henni c  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Latoya P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

samuel M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAMALEETHA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaunakay L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elory M  |  Overall Experience 
Rating:
5.0

One of my biggest compliment to UHaul, was; I didn’t have to change my schedule to accommodate anything at all. My schedule fits right into theirs. Convenient, friendly, hardworking people; who also have a sense of humor. Simply excellent customer service, on any day! My experience was very pleasant and I don’t impress easily. Thanks U-Haul for making my experience with you, one less thing I had to worry about, because of how convenient and accommodating you were.

Aldith M  |  Overall Experience 
Rating:
5.0

Thx u god bless ur business amine

Mariam B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROXSAND L  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Dionne L  |  First Impressions 
Rating:
5.0

Gracias fue un placer haber usado sus servicios.

Rita R  |  Overall Experience 
Rating:
5.0

It was great the staff was always ready and willing to help If I ever need a storage again I would go back

Giselle S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael P  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MICHAELA W  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Glennis H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Sonya B  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DENNIS S  |  First Impressions 
Rating:
5.0

Thx u

Mariam B  |  First Impressions 
Rating:
5.0

Staffperson was very helpful. I think her name was Julie Butler?

Caroline K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SIMONE A  |  Overall Experience 
Rating:
5.0

Estubo muy bien no tengo ninguna queja al respecto.

fernando c  |  First Impressions 
Rating:
4.0

The customer should have parking space for longer time

Solange B  |  Overall Experience 
Rating:
4.0

Very outstanding people, place was very clean an quiet, I will be back wen am ready again ,thank you very much for service.

MIRIAM S  |  Overall Experience 
Rating:
4.0

They would get an excellent except for everyone should have a 24-hour access without additional fee and Overnight parking for unforeseen situations.. departure before 8:00 a.m.😊 www.knowGod.org

KARL A  |  Overall Experience 
Rating:
1.0

I really can say that I have had the worst experience in my life with the manager of this site of U-Haul. I was resting in the parking lot because I found no hotels in the Bronx New York on that Saturday morning so I had to stay in the truck until they open that U-Haul store I had spent 5 1/2 hours driving from Pittsburgh to New York City I was tired so I decided to go into the parking lot of U-Haul at 2800 White Plains I made the biggest mistake of my life, because around 6:20 o’clock I notice a woman coming towards the the facility. As soon as she got out of her car and started walking towards the entrances, I said good morning Madame! After that I ask her excuse me! do you work here? Oh my God I made the biggest mistake this woman was so nasty and so disrespectful to me that I had to close my car window not to hear her Verbal aggression. I told her that I will talk to the manager inside about this treatment But I was in shock she was the manager and she told me clearly that she was like the owner of the place! I wanted to leave but I needed to finish what I went there for, so I tried to put no mind. Oh my God for my surprise while I was in a line inside the store I’ve noticed that she was talking to her employees and looking at me I knew but I was already profiled it so sad to drive so long hours not get a place to sleep have to stay in the truck until they open the facility and just because you ask someone who is coming with a cup of coffee I’m a bad attitude you have to endure the disrespectful And rude treatment from the person that is supposed to represent a corporation how sad this was for me that is not business psychology that is aggression and abuse

JOSE M  |  First Impressions 
Rating:
3.0

My experience was great, and the Manager Ms. Lawrence was so helpful and understanding

DUMISILE K  |  Overall Experience 
Rating:
3.0

The only negative is the line in the store gets extremely Long and there’s usually only one or two people working. Y’all need to expand. Business seems to Be booming for you.

Tiffani B  |  Overall Experience 
Rating:
2.0

My experience was below average. The card system miraculously went down after my reservation was booked and confirm online. This forced me to find cash at the last minute which was not easy. Random ppl hang out in the parking lot while I was packing my belongings into the truck. I felt very unsafe.

Zakiyyah A  |  Overall Experience 
Rating:
5.0

No comment.

CYNTHIA I  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rooambert B  |  First Impressions 
Rating:
5.0

It Was Good...

VINCENT V  |  Overall Experience 
Rating:
5.0

Gracias por dar tantas soluciones a las necesidades que surgen de una mudanza👍

Alfonso E  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Nefize B  |  Overall Experience 
Rating:
4.0

The service was good , but the manager wasn’t she was rude.

Diana A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VARAHN C  |  Overall Experience 
Rating:
5.0

Overall experience was great, but the monthly rate was expensive for me. Kept getting charged late fees every month.

Khyl S  |  Overall Experience 
Rating:
3.0

I'd waited almost a full hour for one transaction to go through also was denied access to uhaul storage during storage hours which would be unnecessary mileage fees charged.

JUNITA S  |  First Impressions 
Rating:
5.0

The facility is spotless, safe and secure.

Linda E  |  Overall Experience 
Rating:
5.0

Good service

Mark H  |  First Impressions 
Rating:
2.0

Roaches and dead mice,there. Bruñida was a superbitch at every turn. The only good thing is that I'm out of there,thank Black Jesus!

DARRYL W  |  Overall Experience 
Rating:
5.0

Always a pleasure doing briskness at this location .

Ericka B  |  Overall Experience 
Rating:
3.0

Staff needs some training on Uhaul processes.

CHARLES A  |  First Impressions 
Rating:
2.0

Not the first time using Uhaul, but no doubt is the worst experience ever, up front price changed, and then, after returning the truck the same day, I received a message with a balance due UNHAPPY

Carla H  |  First Impressions 
Rating:
5.0

Everything he was very goo except when they dont cancel my storage and they asme for my payment but your fixed so he was very good

Maria V  |  Overall Experience 
Rating:
5.0

The lady at the front desk was so helpful and very informative. Super nice and with a smile on her face. She made me feel so warm and welcome.

DAMARIS V  |  First Impressions 
Rating:
1.0

Really Bad lack of U-Haul Management and Staff members at this facility Equals bad Service for New Customers. This place needs help.

RAFAEL T  |  First Impressions 
Rating:
5.0

The salespersons both here and in South Carolina were exceptionally kind.

Cheryl S  |  First Impressions 
Rating:
5.0

Excellent customer service. U-Haul knows how to take care of all my moving needs!

Alexis A  |  Overall Experience 
Rating:
5.0

The manager and staff where well trained and very nice.

KEVIN C  |  Overall Experience 
Rating:
1.0

I rate it poor only because of the manager. The general manager at this location is the most disrespectful person i have encountered in a business place. I would not recommend for that reason.

lisa j  |  Overall Experience 
Rating:
5.0

The young lady handled everything very professionally.

Bessie F  |  First Impressions 
Rating:
3.0

A little pricey

NELSON C  |  Overall Experience 
Rating:
5.0

The staff were great.

SHUSHAUNNA B  |  First Impressions 
Rating:
5.0

The staff were all helpful

KINGSLEY A  |  Overall Experience 
Rating:
5.0

Great customer services and the ladies are very pleasant and beautiful

Alexis A  |  First Impressions 
Rating:
2.0

Very unprofesional, no confidence about customer information. Prices are to high and there is no customer service all they care is about the money and thats it.

Efrain R  |  Overall Experience 
Rating:
1.0

Worst staff and location ever

Josedna R  |  Overall Experience 
Rating:
5.0

The staff was friendly and helpful. I will go back if I need another service and recommend friends and relatives too.

KINGSLEY A  |  First Impressions 
Rating:
5.0

The manager and her staff's is always welcoming and understanding.

Lucien R  |  Overall Experience 
Rating:
4.0

The reminders were thoughtful so that my bills were paid. It was free from mice and riches that’s the best thing. Thank you

Veronica S  |  Overall Experience 
Rating:
5.0

Good service

ALLAN F  |  First Impressions 
Rating:
5.0

The customer service at the White Plains road location is number one. They are patient and accommodating. Courteous and kind. I appreciate my experience with this office. The manager is great!

Ericka B  |  Reservation 
Rating:
5.0

Miss manager Brunilda and staff members they help me a lot thanks for this wonderful staff they care they know my name 👍 job thanks U-haul

NELSON F  |  Overall Experience 
Rating:
2.0

N

DANNY R  |  Overall Experience 
Rating:
4.0

It would have been more convenient for me if store hours were extended on Sundays. Otherwise, I was pleased with my unit and this location.

Marcia J  |  Overall Experience 
Rating:
5.0

I find this U Haul facility to be well managed and met my expectations. However a heavy item and the nine steps leading to the space prevented me from storing a slate top pool table.

KEVIN E  |  Overall Experience 
Rating:
5.0

Well managed and maintained facility in a rough neighborhood. Friendly and helpful personnel.

Dusan G  |  Overall Experience 
Rating:
5.0

Excellent customer service !! Keep it up that attracts customers

Luz R  |  Overall Experience