Comentarios del cliente para U-Haul Moving & Storage at Bragg Blvd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Bragg Blvd

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Ralph S.
Grado:

El cliente no dejó un comentario.

Skyler R.
Grado:

I wasn’t informed if I dropped my unit off at night that I would be charged a overnight fee

James B.
Grado:

The attendant who took the truck back in said we owed 12.48 due to mileage overage. We actually were under our contracted miles. The agent said okay and nothing was owed. I see tonight where the 12.48 is a pending transaction on my credit card. I would appreciate anything you could do to resolve or verify this.

Edgar R.
Grado:

El cliente no dejó un comentario.

Marvetta K.
Grado:

El cliente no dejó un comentario.

Darline D.
Grado:

El cliente no dejó un comentario.

Mikayla B.
Grado:

El cliente no dejó un comentario.

Angela V.
Grado:

I didn't like the fact that the truck was 39.95 and I ended up paying 162.00 because they said it's 99 cents a mile then on top of that I put gas in the truck and was told if I over filled it I don't get any money back but if I don't put the gas back in where the mark was then that's extra then I was charged another 16 dollars for rental tax... on top of that I turned the truck in hours before being due..I felt it should've cost a little over 100 dollars not almost 200 dollars.. it left me with no money to go to work next week I had to borrow money

Makisha B.
Grado:

El cliente no dejó un comentario.

Stephen P.
Grado:

El cliente no dejó un comentario.

John M.
Grado:

Always great to rent and drop off from here. Service, professionalism & availability are the best.

Judelyn D.
Grado:

The trailer I received couldn’t lock and had several leaks, so rainwater ruined several of my belongings. When I turned it in, the U-Haul said it was such an old trailer it wasn’t even in their system anymore.

william M.
Grado:

El cliente no dejó un comentario.

Crystal F. | Overall Experience |
Grado:

El cliente no dejó un comentario.

J Barry D.
Grado:

El cliente no dejó un comentario.

Sonya R.
Grado:

N/A. Great job!!

Juara J.
Grado:

Always nice and friendly. I pulled in the drop off line and was greeted before I was out the truck. I thanked the associate and told him this location is the always great....best by far. I have picked up from this location in the past and this location is awesome!!!

Brian E.
Grado:

Both the front desk and attendant that hooked it uo did very well

Christina P. | Overall Experience |
Grado:

Kimberly coran was very helpful and extremely knowledgeable in am very happy with the service provided by this location. Thanks so much

Martia W.
Grado:

El cliente no dejó un comentario.

Gary B.
Grado:

no blue tooth no power windows no cruise control

Secoya M.
Grado:

El cliente no dejó un comentario.

Andre G.
Grado:

El cliente no dejó un comentario.

Tom S.
Grado:

El cliente no dejó un comentario.

Clyde M.
Grado:

El cliente no dejó un comentario.

Dean P.
Grado:

El cliente no dejó un comentario.

Jacob P.
Grado:

El cliente no dejó un comentario.

Marny M.
Grado:

I had to call roadside assistance twice in one day. The 1st time was due to the ramp not going back into its compartment: this actually delayed my one day rental. Also it was raining on Wednesday! The second time was due to the door noy going all the way up: 3 wheels were missing. I had to crawl through the little opening, push my items forward, crawl back to the tailgate, hop off, retrieve the items and then remove them. The gentleman that came to make this second repair was so nice,he and his family assisted me in removing the remainder of my items and remaineeith me until 8:57 pm to make sure I was safe. Also, the brakes on this truck need to be checked/serviced.

Keithan S.
Grado:

El cliente no dejó un comentario.

Blake K.
Grado:

Drop off was fast and worker was professional, was in and out in less than 5 minutes which was a good change of pace from the store we picked up the trailer from. Would go back to this store to rent again

Lileatha N.
Grado:

They stole money for me I put 15 in gas in my truck and went less than 10 miles and still have not spoke to someone 9104966625 lileathanettlesbain@gmail.com

Kiaraua M.
Grado:

El cliente no dejó un comentario.

Billy H.
Grado:

El cliente no dejó un comentario.

Arthur C.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

George B.
Grado:

El cliente no dejó un comentario.

Ashley J.
Grado:

Get more associates working inside early morning. It takes entirely too long to get your trick despite having a reservation because you have to wait in line behind a bunch of other people.

Ashley J.
Grado:

El cliente no dejó un comentario.

Benjamin P.
Grado:

Received my truck within no time at all. U-Haul rep at the counter as well as the person who brought me the truck were courteous, professional and helpful. Would definitely use them again.

Brent S.
Grado:

El cliente no dejó un comentario.

Jonathan D.
Grado:

Smooth and easy process. The people are always very nice. Not fake or pretend politeness but genuinely good people.

Sherman S.
Grado:

El cliente no dejó un comentario.

ajani S.
Grado:

El cliente no dejó un comentario.

Gary H.
Grado:

Great service

Chris W. | Overall Experience |
Grado:

Everything I left in storage was ruined by leaks and rats 🐀 in the facility

John D.
Grado:

El cliente no dejó un comentario.

Serena L.
Grado:

Everything was great. Superior customer service.

Bruce S.
Grado:

When I filled the truck and got it home, a leak in the gas tank was evident. It was obviously not safe to drive - Road service did a good job of finding a replacement, but it took an hour out of the moving help time to go and get the truck. And as of yet, I have not heard anything on my request to reimburse me for the $54 of fuel I lost.

Royner A.
Grado:

Keep prices affordable, that makes renting equipment worthwhile.

William C.
Grado:

Customer service was slow, unmotivated, and not accommodating. It took over 45 minutes to get my rental

kenyatta M.
Grado:

El cliente no dejó un comentario.

Renee E.
Grado:

We were fussed at for pulling up in the wrong lane to return the truck.

Patricia D.
Grado:

El cliente no dejó un comentario.

Atiya S.
Grado:

El cliente no dejó un comentario.

Debrandon P.
Grado:

Easy to work with. Great location.

Sierra L.
Grado:

El cliente no dejó un comentario.

Antonio W.
Grado:

Stop rushing the customers

Brian B.
Grado:

El cliente no dejó un comentario.

Doris G.
Grado:

El cliente no dejó un comentario.

Sabina P.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

The trailer needed to be ready. It was raining and cold. I had to move a trailer to get the one I rented. Then the girl helping wasn't strong enough to put it on so I had to help. It was really heavy and I pulled my back out before having to move my son later that day.

JOSEPH G.
Grado:

El cliente no dejó un comentario.

MARIA T.
Grado:

All was good

Wenyen L.
Grado:

El cliente no dejó un comentario.

Russell T.
Grado:

El cliente no dejó un comentario.

Raymond F.
Grado:

El cliente no dejó un comentario.

Robert K.
Grado:

El cliente no dejó un comentario.

Christina P. | First Impressions |
Grado:

El cliente no dejó un comentario.

India F.
Grado:

El cliente no dejó un comentario.

Kevin H. | Overall Experience |
Grado:

Great facility

DeWayne B.
Grado:

El cliente no dejó un comentario.

Shaun P.
Grado:

Return was good service. It was the actual hit h that was a nightmare.

Daryl R.
Grado:

The online checkin process wasn’t the fastest. This needs to be more convenient.

Labreia W.
Grado:

El cliente no dejó un comentario.

Justin L.
Grado:

Thank you for your help!!

Thomas B.
Grado:

Change nothing! It was so easy to return, personnel were great, very efficient. In and out in no time.

Raymond W. | Overall Experience |
Grado:

U hual us corrupt company, they change full rate to customers that use the storage A few days and turn around and rent the storage to the next customer full price, the staff was unfriendly and rude,,

Darrell Chris C.
Grado:

Honestly, everything went so smoothly, I ended up finishing the entire moving effort in less than a quarter of the time I reserved the truck for. Much appreciated with the logistical help.

Yvette P.
Grado:

El cliente no dejó un comentario.

William B.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

Very courteous and polite exceptional customer service

Bambie P.
Grado:

Have an extra person available at the registers just in case it takes long for one customer like with me it took me almost 45 minutes to an hour to get my truck because there was only one person working at the register

Dustin H.
Grado:

Great customer service. Thank you

Michael W.
Grado:

El cliente no dejó un comentario.

Edurado M.
Grado:

Excellent Customer Service No issues i"ll do business again with this location

Atiya S.
Grado:

El cliente no dejó un comentario.

Bruce S.
Grado:

El cliente no dejó un comentario.

Christopher M.
Grado:

Damage to some of my belongings due to the roof leaking in on one of my units. The staff has been great and my truck rental seamless. I hope my claim for my damaged property goes as smooth as my entire experience has been with Kim Lindbergh and the entire staff. Thank you.

VINCENT B.
Grado:

Just excellent, I mean everything was just as I needed

Brittany H.
Grado:

El cliente no dejó un comentario.

Marquise B.
Grado:

El cliente no dejó un comentario.

Natasha J.
Grado:

El cliente no dejó un comentario.

Michael W.
Grado:

El cliente no dejó un comentario.

SUSAN M.
Grado:

People at this location were very pleasant and helpful

Wayne M.
Grado:

El cliente no dejó un comentario.

David M.
Grado:

El cliente no dejó un comentario.

Dewanda B.
Grado:

The customer service at this location is what will keep me coming back. We were greeted with a smile and was welcomed during our time at this location.

PRIYA J.
Grado:

El cliente no dejó un comentario.

Derek G.
Grado:

Thanks!

Mugahed A.
Grado:

El cliente no dejó un comentario.

Sandy F.
Grado:

El cliente no dejó un comentario.

Franklin A.
Grado:

Make sure the young lady that checked us in is always there. Enjoyed interacting with her.

Robert C.
Grado:

El cliente no dejó un comentario.

Juanita N.
Grado:

The person I paid to get my SUV on the flatbed didn’t know how to do it. She had to call for assistance. Even with the two people trying to do it I still had one of the tire straps fall off when I arrived at my final destination. I’m just hoping it didn’t do any damage to my car.

Steven C.
Grado:

it would be tough to improve very much. The very nice lady that assisted me was friendly, informative, professional and efficient. The vehicle was prepared quickly and correctly (despite the cold and rain). The return was very quick and efficient with no waiting (again despite the cold rain). Very good experience overall.

Donald W.
Grado:

El cliente no dejó un comentario.

Bryan c. | Overall Experience |
Grado:

thanks

Mitchell H. | Overall Experience |
Grado:

Awesome service

Olivia G. | Overall Experience |
Grado:

Everyone was extremely helpful, courteous and professional. Thank you so much for making my move as easy as possible.

Omar D. | Overall Experience |
Grado:

Excellent services, facilities and staff.

CARLA D. | First Impressions |
Grado:

Not sure why, but there never seems to be enough customer service representatives at the counter to assist. Maybe hire more help at the counter to cut down the line or wait.

Glenda E. | Overall Experience |
Grado:

Everything was well

Bryan c. | First Impressions |
Grado:

Great service everything was ready in and out in 15 min

Samantha G. | Overall Experience |
Grado:

I would recommend this place, each time I needed assistance or a question; always helpful and patient. Thank you.

Yvette P. | Overall Experience |
Grado:

Great experience

April G. | First Impressions |
Grado:

Brenda was very pleasant and helpful Would recommend to others to use this location

ALYSON C. | Overall Experience |
Grado:

We did not have a notice of a move out or auction since 6/17/19. I paid the previous balance of 427.94 on 6/14/19. Why did this happen????? Where did our valuables go?? Who stole our belongings?

Gayland E. | First Impressions |
Grado:

Terrific service

Eric D. | First Impressions |
Grado:

The 20' van ran well with no issues. We were able to pack a lot into it. Customer service was great at all 3 locations we went to. We loved that we got a free month of storage, too!!!

April L. | Overall Experience |
Grado:

Nice staff

Doug J. | Overall Experience |
Grado:

Great service, friendly staff!!!

Evelyn H. | First Impressions |
Grado:

Great service!!

Jacqueline F. | First Impressions |
Grado:

Everything went smoothly

DENNIS E AND MARY B. | Overall Experience |
Grado:

The facility at Bragg Blvd was amazing. The only problem I have with UHaul is the wait time on the phone when calling. Why can't U Haul have a call back system when the wait to get a rep is over 5 min

Terry M. | First Impressions |
Grado:

We were treated like we were the only customers in the store. Excellent staff.

James E. | First Impressions |
Grado:

Very friendly and professional.

ROBERT C. | Overall Experience |
Grado:

You Rock!

paula m. | First Impressions |
Grado:

Quick and friendly customer service. Everyone was so helpful!!!

Jonathan W. | Overall Experience |
Grado:

Very friendly proffessional staff that goes above and beyond what they have to to help people out.very nice people and GM.friendly,helpful,proffessional, need I say more? I highly reccomend.

Jonathan W. | First Impressions |
Grado:

Very friendly'wantingto help the customer.

STEPHEN E B. | Overall Experience |
Grado:

Storage space met my needs. I wished the gate entry reader was reachable from car.

Richard J. | Overall Experience |
Grado:

Clean, secure, solid staff, no issues. Access at all hours. No hassles when I moved out.

Sylvester M. | Overall Experience |
Grado:

Great place

Sharmaine A. | First Impressions |
Grado:

Kimberly answered all my questions and made my moving experience all the better.

Jasmine J. | Overall Experience |
Grado:

Needs more lighting around the storage areas but other than that great

GARY J. | First Impressions |
Grado:

Excellent customer service! I would not have gone anywhere else.

Terrance E. | Overall Experience |
Grado:

N/A

Latasha V. | Overall Experience |
Grado:

Great

arkelle e. | Overall Experience |
Grado:

Y'all still owe me 19.99 for signing up for auto pay. You didn't remove my late fee!

Abdallah S. | Overall Experience |
Grado:

Excellent service and the staff were friendly and helpful.

mohanned e. | Overall Experience |
Grado:

The staff was always helpful at Uhaul. They helped me set up storage more than a year ago and made my military move as painless as possible. Thanks!

Lisa M. | Reservación |
Grado:

Employees were courteous and helpful. You just need more help, very busy location. This was a Sunday.

jane h. | Reservación |
Grado:

Easy to work with.

Laquetta S. | Reservación |
Grado:

good

MARIO C. | Reservación |
Grado:

Made a reservation at corporate office for Bragg Blvd location.... after I was informed that U-haul was giving a free 30 day storage to patrons in the path of Hurricane Florence. Down hill from there!

Cody W. | Overall Experience |
Grado:

Good price for storage and easy to use. Staff had little sense of urgency or commitment, but the overall purpose was met. Thank you.

Ryan T. | Overall Experience |
Grado:

The wait to get anything done was awful. Not enough staff for that busy of a facility! The staff were very nice. Will go elsewhere for any uhaul needs in the future.

Tiffany W. | Reservación |
Grado:

Great Experience

MIGUEL Q. | Overall Experience |
Grado:

One of the best I have seen so far!!!! Would be a great enhancement for the store to build a complex storage at the back with several floors; they have the space to do so. Customer service is great!

brenda m. | Overall Experience |
Grado:

Just want to say thanks for your bussiness

No reviews have been submitted for this location.

Back
To Top