Customer Reviews for U-Haul Moving & Storage at Boston Ave

5,974 comentarios

636-650 Boston Ave   Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)

(203) 368-2584

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(203) 368-2584

636-650 Boston Ave
Bridgeport, CT 06610
(CORNER OF E-MAIN AND BOSTON AVE)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 7 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

ADAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

donna W. 
Clasificación:
5.0

The staff was very professional. Once I got to the counter, it took just a few minutes to get the rental -that was waiting for me with the heat on (it was about 15 degrees). The return was also a smooth process. The attendant was polite, helpful and professional. Took a minute to drop off. The only recommendation would be to have more staff behind the counter. Poor guy was managing multiple computers at once.

LUIS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

YADHIRA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

Great team there at Uhaul Bridgeport, very helpful. Opened on time even the morning after a snowstorm.

mark P. 
Clasificación:
3.0

The truck smelled marijuana.

Cesar T. 
Clasificación:
5.0

This team was exceptional. They made it easy to return the truck even though they were extremely busy

Ann B. 
Clasificación:
3.0

Tell the truth about the actual size of the full truck bed not that bullshit moms attic up top that you use to justify your claims of the whole truck being a 15 or 20 footer.

MARCATY F. 
Clasificación:
4.0

The pickup process was a bit confusing. 1. When reserving the unit and reviewing the cost, i was not told that it was only a "Credit Hold Price" and was quoted one price and initially charged another. the manager, Dane, was incredible. He managed the transaction and the problems/questions i had wonderfully and helped me out with a problem that arouse when we got stuck the the Virginia Traffic Jam for 27 more hours than we planned. he was great. 2. when we picked up the unit, multiple DOT marker lights were out and when i brought this up to the gentlemen, i was told that "its fine, you only need the big ones." (referring to the stop, tail, turn lights on the rear of the trailer. Dane also handled this like a true professional and assured me that it was going to be taken care of and made sure that the vehicle was going to be inspected. Overall Dane, made this was a good experience and will ensure i return to UHaul in the future. in closing, a few recommendations might be, seeing as you are in the business of renting vehicles that travel the interstates, is to implement or refine a new hire training program that goes over the importance of and ramifications of renting out improperly maintained/ not working trailer & commercial truck components so that your customers don't get stuck or pulled over and fined. I understand that these things are maintenance items and can be a pain to deal with but for somoene like myself who travels alot and trailers alot of different equipment, this is important for customer safety and shows a company commitment to that effect.

ROBERT S. 
Clasificación:
2.0

I dropped my vehicle off to an employee before closing and was still charged a $20 after hours fee. I literally handed the employee the key. I asked if I needed to check out with the link to avoid charges and was told no. I still got charged

DIANA M. 
Clasificación:
5.0

Everybody there is super friendly and happy to help

DENNIS H. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL C. 
Clasificación:
5.0

Easy and great experience

CHRISTOPHER L. 
Clasificación:
5.0

Customer service rep savvy I think that's her name was exceptional. I would definitely be back if need be and would recommend.

WILLIAM B. 
Clasificación:
5.0

The woman who helped us was amazing! She was kind, helpful, and informative. Her name was Save Vere and she should get promoted or run the whole location. Very impressed by her kindness, professionalism, and attention to detail.

SAMUEL R. 
Clasificación:
5.0

Very good service

Olayinka L. 
Clasificación:
4.0

great service at check-in

Alastair B. 
Clasificación:
5.0

Second time renting from this location- smooth transaction; clean equipment. Works the way it should, which is appreciated since moving can be stressful anyway. Gracias

STEPHAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL D. 
Clasificación:
5.0

Nada

DERRICK W. 
Clasificación:
5.0

Good service. No complaints.

IVETA S. 
Clasificación:
5.0

You guys are the best

MILTON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tabea W. 
Clasificación:
5.0

Nothing to me! The Customer Service at the front desk and the staff who maintain the trucks were amazing! I hope they get bonuses!

PAULA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynn D. 
Clasificación:
1.0

They were extreme rude, kept changing my reservation twice the last one less than 24 hours before pick up. It caused me lot of inconvenience. They promised me a $50 credit which they did not give. The lady who promised called from the number 1-203-795-1371. Even the billing is still not reflecting the right charge. I would not recommend this location to anyone and am so dissapointed that your name that is so synonymous with this service am going to now go to homo depot for my next trip coming up. In fact very tempted to escalate to a customer bureau regulator.

Faisal uddin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICIO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

andy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VASILIOS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR Z. 
Clasificación:
2.0

El cliente no dejó un comentario.

CHANIQUE S. 
Clasificación:
5.0

I have used this location several times. The staff here is friendly and regardless of how busy they are (and they do get busy) they get you in and out incredibly efficiently. I highly recommend this location for your rental needs.

PEARSE O. 
Clasificación:
5.0

Always excellent customer service!

JANET S. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHANIKA W. 
Clasificación:
5.0

The people that work there a very nice and very professional thank you

KENNETH K. 
Clasificación:
3.0

El cliente no dejó un comentario.

VLADIMIR T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIGUEL N. 
Clasificación:
5.0

They do not need to do anything customer service was excellent the people that works there are excellent thumbs up

MELANIE Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAVIER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL P. 
Clasificación:
5.0

The two ladies yesterday provided great service â€"overall humble, professional, proactive and I always feel like they truly listen and care for their customers. The men too do a great job. I only had one issue there once but it was resolved. ¡Gracias!

FERNANDO A. 
Clasificación:
4.0

Make the website easier to self drop off.

YVETTE G. 
Clasificación:
5.0

Must be the fourth time I rent from this location. Has improved a lot since the first time I rented from here. Will rent from here again.

Kenley G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE D. 
Clasificación:
5.0

Keep up the good work

Kedon J. 
Clasificación:
5.0

Thank You so much Excellent Service

FRANK T. 
Clasificación:
5.0

Excellent customer service at 526 Pine street Bridgeport location! Best Uhaul in CT!!! 🙂

JOSHUA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

OLIVIER J. 
Clasificación:
4.0

A possible crash course on how to handle and manage the trailers and vehicles

FEKIANNE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN H. 
Clasificación:
5.0

No need to improve, everyone was friendly and quick and when I brought the truck back it was even quicker, thank you

REBECCA F. 
Clasificación:
1.0

Check the engine oil before rental

HAYDEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOMENICO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENROY C. 
Clasificación:
5.0

All went well at this time; as always.

KAMOR O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ray L. 
Clasificación:
3.0

This time customer service was better than my first time i love it

NEUSA C. 
Clasificación:
5.0

The only unfair thing is, they went up on my fee every year without telling me, because I was a valued customer🤔

nicole s.  |  Overall Experience 
Clasificación:
5.0

Excellent service

ROMAINE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALMUTH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARIE S. 
Clasificación:
1.0

I returned the van on time and you have charged me $20 even i set up every thing online

ANTOINE M. 
Clasificación:
5.0

Everything was good

DOMINIC E. 
Clasificación:
1.0

Stop dishonestly charge us. You should not charged a customer after hours fee when they are to return the equipment 7 am and they return it 2 am and your office open at 7 am. Can you explain to me where the after hours fee comes in?

EVEROLD T. 
Clasificación:
1.0

Make it clear where you can park the vehicle and drop off keys after-hours

Ali H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTHUR Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy M. 
Clasificación:
2.0

El cliente no dejó un comentario.

FELICE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

WENDY R. 
Clasificación:
5.0

Excellent Customer Service. Very pleasant to work with.

DESMOND G. 
Clasificación:
4.0

Was not comfortable with dashboard warning of low psi. - called- was assured that it was due to outside temperature - every tire showed different psi - variance of 10 -20 degrees for all 4 tires..

TANYA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANCA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDWIN H. 
Clasificación:
5.0

Great staff. The truck was perfect. Easy to drive and clean.

John R. 
Clasificación:
4.0

The Truck had a very bad smell of Marihuana inside. Recommend that no smoking should be allowed inside the vehicle.

ERICK P. 
Clasificación:
1.0

Customer service representatives were not considerate and accommodating to consumers and refuse to make adjustments when mistakes on their behalf were made.

ALONZO S. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHEN T. 
Clasificación:
5.0

Way to Long for checkout the return

JAVIER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANCA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles P. 
Clasificación:
1.0

The receiving guy was so rude, argumentative and made me feel that y business was unwanted

NADEGE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

John L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LORIETTE T. 
Clasificación:
5.0

Extremely professional job checking me in and preparing the truck and having it ready to go.

MICHAELWILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvette G. 
Clasificación:
4.0

El cliente no dejó un comentario.

BERNARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

joanne W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ELIZABETH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

JULIO T. 
Clasificación:
1.0

My fault for not using the app before I left, but I was also told before the rental that the text message setup was bad. Either way I was charged for a tire I didn't blow. And will take care of this concern on my own as the staff was nice but did not have a proper resolution.

REUBEN B. 
Clasificación:
5.0

Excellent service, very helpful

Jose M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDNA B.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua C.  |  Overall Experience 
Clasificación:
5.0

Cliff was very kind and helpful.

Kumari W.  |  First Impressions 
Clasificación:
3.0

Yes or no answers here are not adequate. For example, my storage space was clean enough, but light not working, so it was pitch black inside. The staff did their best to provide a substitute battery light, but it was not properly maintained. Also, I was not aware that the space was down a long flight of stairs, no elevator, no ramps for hand trucks. Very disappointed with that. And, one should be able to return the truck to any of the three U-haul places in Bridgeport. Very inconvenient, now.,

Nancy M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JULES J.  |  First Impressions 
Clasificación:
5.0

Great location friendly staff member

NOREEN R.  |  First Impressions 
Clasificación:
5.0

Quick, simple process. Facility organized with all entry and loading areas well thought out ... made the move in super easy. Great staff help and friendly.

Susan E.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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