Comentarios del cliente para U-Haul Moving & Storage at Belair Rd

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at Belair Rd

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Latina D. en

Grado:

I paid $160 and only got $17 back I put $20 worth of gas in the tank the lady said I had to put more in because I was less then a half away of a gallon of gas like come on now I was always rent trucks from Uhaul but this is my last time taking my money and going somewhere else Uhaul have lost a loyal customer

Antonio M. en

Grado:

Sometimes a smile goes a long way. Although the agent was helpful her attitude wasn’t pleasant.

Christine J. en

Grado:

El cliente no dejó un comentario.

Erica M. en

Grado:

Every one was friendly

tamarr F. en

Grado:

El cliente no dejó un comentario.

Steven E. en

Grado:

El cliente no dejó un comentario.

Noelle N. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Sheneca M. en

Grado:

Nothing everything was excellent. The young lady was very nice. Also the guy who moved the trucks. I couldn’t ask for anything better!!

Michael F. en

Grado:

Nothing they have good customer service love them

LISA M. en

Grado:

Checking the vehicle back in with the phone was the worst experience ever.

pamela T. en

Grado:

The young lady at the counter was ok but had a issue with her .At the time of pick She was so busy talking about they was gonna for dinner that conversion could have waited until we left .

Victor G. en

Grado:

El cliente no dejó un comentario.

Zep T. en

Grado:

El cliente no dejó un comentario.

Kuenzi Y. en

Grado:

El cliente no dejó un comentario.

SUSAN W. en

Grado:

Had to extend the rental due to a family emergency. The Baltimore scheduling center was very helpful to figuring out a complicated situation.

erica R. en

Grado:

El cliente no dejó un comentario.

Michael F. en

Grado:

Nothing customer service was awesome respectful helpful and all thanks I'm renting again soon

Anthony C. en

Grado:

El cliente no dejó un comentario.

William D. en

Grado:

promote staff that assisted me to management team for all customer service given to me was above average although basic and mundane your rep made me feel like my dollar was appreciated

Bernard O. en

Grado:

El cliente no dejó un comentario.

angela C. en

Grado:

El cliente no dejó un comentario.

Akil P. en

Grado:

There should have been more representatives working at 9am. There was only one person available to help several customers waiting in line.

Mildred S. en

Grado:

nothing

SAMUEL W. en

Grado:

The rental was ok, but after using the vehicle some roaches started coming out of the walls. The vehicle was being loaded with children back to school uniforms an some had to washed cause we didn't want to contaminate someone home.

Mark L. en

Grado:

Tried to return trailer to location 1 mile away but was forced to drive 25 minutes across town to return the trailer to another location. Cost An hour of my time plus gas . Poor customer service.

Ashley J. en

Grado:

El cliente no dejó un comentario.

Patricia H. en

Grado:

The customer service is outstanding.

KENNETH W. en

Grado:

Sales persons at the store didn’t inform me of the “One Way” rental option at the time that my original reservation was being made. Sure happy that the representative at the 800 number provided and then took the initiative to change my reservation!!!

Paul H. en

Grado:

The young lady was professional and courteous. I enjoyed talking with her.

Justin B. en

Grado:

Even though I did the pre register, I waited at least an hour before getting the van and again returning it. The staff were not competent and there should have been more staff. The process was exhausting and very annoying. I will not use uHaul again.

Maria P. en

Grado:

El cliente no dejó un comentario.

Ivan L. en

Grado:

El cliente no dejó un comentario.

James S. en

Grado:

El cliente no dejó un comentario.

Rico D. en

Grado:

Great customer service

Kim A. en

Grado:

The rates are too high. Staff a little unprofessional. Always people hanging around. Customer service takes too long.

Rico D. en

Grado:

Good. Serious

Melanie S. en

Grado:

Loved the staff, they called me when something didn't seem right with my payment and worked with me. The manager remembered me by name. Excellent people skills. Kinda wanna fill out a application now

Linda C. en

Grado:

Staff was courteous and friendly. I felt safe.

leo c. en

Grado:

Thanks

HYWEDA T. en

Grado:

Professional staff Clean facility Great prices,

FARDIN A. en

Grado:

Customer service didn’t help at all They are not professional at all and they don’t help you

YOLANDA W. en

Grado:

The young lady that is the receptionist by the name of Kim is so awesome! Very respectable and knowledgeable. I absolutely love when she’s there. I Frequent t that location for that reason.

charles d. en

Grado:

Very friendly and helpful staff. I will definitely use this location in the future

DYAMON b. en

Grado:

Had to throw away all of my belongings due to rat and/or mice feces & urine all over my items. No one has really helped with reembursing my belongings or what I’ve payed to keep my things there!

india c. en

Grado:

I didn’t like the fact that it wasn’t 24 hour access you had to pay extra,I believe that should be a given. Also I noticed some mouse infestation because I found some mouse dropping’s on my belonging.