Customer Reviews for U-Haul Moving & Storage at Beal Pkwy

5,275 reviews

631 N Beal Pkwy   Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge)

(850) 863-2133

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(850) 863-2133

631 N Beal Pkwy
Fort Walton Beach, FL 32548
(Just North Of Mary Esther Cut-Off Before the Gap Creek Bridge)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kathy T. 
Rating:
5.0

Professional, friendly service. Daniel was great!

SUSAN G. 
Rating:
5.0

Customer did not leave a comment.

Halle B. 
Rating:
5.0

Great prices on hitch installation, quick turnaround on installation, nationwide warranty. Great staff to deal with.

FWB Church of C. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
5.0

Great experience. Thanks!

STEPHEN J. 
Rating:
5.0

Customer did not leave a comment.

Jason F. 
Rating:
5.0

Customer did not leave a comment.

Ronald C. 
Rating:
5.0

Customer did not leave a comment.

Djuan G. 
Rating:
1.0

I ordered a 10 foot and the canceled my order and then put me in a 15 foot and didn't give me a discount. Then I was supposed to pick it up on a Saturday and they want wanted me to pick up on Monday instead.

Conner S. 
Rating:
5.0

The app was a little less than intuitive. ended up going into the store and they were very helpful and quick!

Thomas G. 
Rating:
4.0

Customer did not leave a comment.

Fawn H. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Customer did not leave a comment.

NANCY A. 
Rating:
5.0

Everyone was nice, spoke clearly, was helpful, friendly, knowledgeable, polite, made eye contact--it seems that combo is impossible to find these days. Everyone we were in contact with was great!

Trent B. 
Rating:
5.0

The support desk was really helpful and respectful Thank you very much.

MIGUEL ANGEL P. 
Rating:
5.0

Customer did not leave a comment.

Jose B. 
Rating:
3.0

Customer did not leave a comment.

hayden m.  |  Overall Experience 
Rating:
3.0

Very good customer service

TAM N. 
Rating:
4.0

Nothing , all was good.

SUZANNE P. 
Rating:
4.0

Truck had a lot of wear and tear. Check engine light was on 10 minutes after I left u haul rental office. Checked oil. ok.

thomas M. 
Rating:
4.0

Indoor a/c controlled storage door would not unlock for a few hours

Eric P.  |  Overall Experience 
Rating:
3.0

secure, yes. well lit, not on drive ups.

Nicholas L.  |  Overall Experience 
Rating:
4.0

service as expected

John E. 
Rating:
5.0

Definitely a very Professional run operation. Nice equipment and great service for both pickup and drop off.

Timothy R. 
Rating:
5.0

Always helpfully

mark M. 
Rating:
5.0

These guys are always helpful

Mark M. 
Rating:
5.0

Customer did not leave a comment.

Dawn M. 
Rating:
5.0

Trying to contact a human with the 1-800 number is near impossible and very frustrating when dealing with time sensitive issues like moving. There can be much improved in customer support area. The man I dealt with at this location was great though.

Richard C. 
Rating:
5.0

The only issue I had was the truck had a very very strong cigarette odor.

William M. 
Rating:
5.0

Customer did not leave a comment.

Nathan W. 
Rating:
5.0

Excellent service

Javier G. 
Rating:
5.0

Customer did not leave a comment.

TYLER B. 
Rating:
4.0

Great customer service and fast check-in and checkout.

Pete Q. 
Rating:
5.0

Customer did not leave a comment.

nicole e.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHEAL W. 
Rating:
5.0

Excellent customer service and drop off was quick and professional.

TRACY B. 
Rating:
5.0

Customer did not leave a comment.

JERRY W. 
Rating:
4.0

Customer did not leave a comment.

ZAVON M. 
Rating:
5.0

Fast service. Thnx

PETER Q. 
Rating:
5.0

Customer did not leave a comment.

zack s.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Thank you to everyone who made this a seemless transaction.

MICHELLE B. 
Rating:
5.0

Customer did not leave a comment.

YVETTE P. 
Rating:
5.0

Customer did not leave a comment.

Nayla M. 
Rating:
5.0

I can't remember the name of the gentleman that helped me , I believe he was the manager and he does a great job working with customers taking care of all there concerns. The second time I worked with him in the past year and he's very professional and knowledgeable.

DAN S. 
Rating:
4.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

Customer did not leave a comment.

Yvonne W. 
Rating:
5.0

Employees were very helpful! Thanks!

DAVID P. 
Rating:
4.0

Customer did not leave a comment.

Junkyard D. 
Rating:
5.0

Great and helpful staff

David K. 
Rating:
5.0

I would gladly rent again with uhaul

emilio M. 
Rating:
5.0

Equipment available on short-notice. Fast check-in and Checkout. Thanks.

Pete Q. 
Rating:
2.0

Customer did not leave a comment.

Priscilla E. 
Rating:
5.0

I experienced Excellent Service. No improvements necessary at this time.

STEPHEN J. 
Rating:
5.0

Customer did not leave a comment.

Phillip E. 
Rating:
5.0

Reserving, to the pick up, and the drop off went very smooth. They know their business and their experience is recognized. Thank you for helping me, especially on my B-day.

GLENN J. 
Rating:
4.0

Move was great and it was smooth only complaint would be that my vehicle smelled like cigarettes, me not being a smoker it was a bit of an annoyance while driving.

Brandon S. 
Rating:
5.0

All the employees were friendly and helpful

Jim H. 
Rating:
5.0

Very courteous and friendly owner.

John K. 
Rating:
5.0

Everything was great

JENNIFER M. 
Rating:
4.0

Customer did not leave a comment.

Stephen S. 
Rating:
5.0

#Perfect

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
4.0

The man who got the truck, was either smoking in the cab or right outside. It stank the whole trip. Staff was very friendly and helpful, overall a good experience. 4/5 Just for the smokey cab.

Abigail F. 
Rating:
5.0

Customer did not leave a comment.

John Y. 
Rating:
5.0

Fast, efficient and friendly. Great job guys/gals !

ROSHAUNA S. 
Rating:
3.0

We got the runaround. First the truck was in Navarre then without any notification it was in ft Walton then the truck wasn't available. I called and the woman was cavalier stating there were many people interested in renting so did we want it. I called a 2nd time and that person was nice and she called and got us a truck. The first woman didn't really care that we were misinformed.

ANTHONY A. 
Rating:
4.0

Customer did not leave a comment.

Greg G. 
Rating:
5.0

The regional phone rep and onsite manager were super helpful with my last minute situation. I expected service , but was surprised & pleased by excellent service. Thanks Again!

MARCEL A. 
Rating:
5.0

Customer did not leave a comment.

TERESA W. 
Rating:
5.0

Very knowledgeable and friendly staff. The customer service was great and everything was explained thoroughly. Amir was awesome and really knows his stuff! Very clean and well run establishment.

LESLIE J. 
Rating:
5.0

GOOD DUDES, GREAT SERVICE/BLESSINGS!!!!!

MARCUS B. 
Rating:
5.0

Vanessa, Gennie and April are the best

DARREN M. 
Rating:
5.0

Customer did not leave a comment.

JOHN M. 
Rating:
5.0

Used this location several times. Always exceed expectations. Great owner/team.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Scottie B. 
Rating:
4.0

The after hours dropbox is confusing. I didn't feel safe enough to stay and download the app to return it. The gentlemen, explained I didn't need to the morning I returned the keys.

DONNA B. 
Rating:
5.0

Customer did not leave a comment.

SHARON T. 
Rating:
5.0

Good service and quick

TAM N. 
Rating:
5.0

Customer did not leave a comment.

Carolyn M. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Great service both on pickup and return. Good employees and equipment

Andrew G. 
Rating:
5.0

Customer did not leave a comment.

SANDRA A. 
Rating:
5.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Really helpful people at the UHaul, they allowed me to load from one truck into another and were very friendly. Definitely recommend.

Mario P. 
Rating:
5.0

Great help thank you

JERRY H. 
Rating:
5.0

Customer did not leave a comment.

SUSAN S. 
Rating:
5.0

No improvement needed. This is a very accommodating crew in our time of needing the equipment.

CORY P. 
Rating:
5.0

We are very satisfied with our U-Haul installed trailer hitch. The staff and installation technician were very professional, helpful, courteous, and knowledgeable. The hitch and the wiring harness are highly rated and the cost was very affordable. Will be back there for any future moving needs and installations. Highly recommend this store!!,

Chris C. 
Rating:
5.0

Customer did not leave a comment.

Joshua C. 
Rating:
5.0

Customer did not leave a comment.

KENNETH P. 
Rating:
5.0

Remi was exceptionally friendly, courteous and knowledgeable!

Kristina K. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL Z. 
Rating:
4.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

Customer did not leave a comment.

DENNIS W. 
Rating:
5.0

Customer did not leave a comment.

shelby B. 
Rating:
5.0

Customer did not leave a comment.

heather p.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

FRANCIS H. 
Rating:
5.0

The guys were super friendly and helpful.

Alexis M. 
Rating:
5.0

Customer did not leave a comment.

bryan j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
4.0

Customer did not leave a comment.

GREGORY W. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

Melisa W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

zack s.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Terri C.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

LORI B.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Rafata H.  |  First Impressions 
Rating:
5.0

Could use a light to see but otherwise very nice.

MARY B.  |  First Impressions 
Rating:
5.0

April Audet and her Staff gave a sense of security and trustworthyness. I was quickly guided to ensure my needs were met with a uhaul truck i could manage and a storage unit that had easy access for me as well. Thank April! U.re teamwork is awesome.

WHITNEY G.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hyders C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael F.  |  First Impressions 
Rating:
5.0

Staff was really helpful

Sandy R.  |  First Impressions 
Rating:
5.0

the people there are very nice and helped me out in getting a storage unit . they have great customer service skills

Jennifer G.  |  First Impressions 
No reviews have been submitted for this location.

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