Comentarios de los clientes para U-Haul Moving & Storage at Appleton Ave

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage at Appleton Ave

Clasificación general:

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Avery A.
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Customer did not leave a comment.

ALICIA J.
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Customer did not leave a comment.

SWAYZINE T.
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The whole experience was just wonderful, my son & I were there under 10 minutes. I've been using Uhaul for well over 40 years Customer Service Rep Kyeona was exceptional she was also well spoken and took time explaining information I needed for the rental. Every now and then you are greeted by the experienced, polite, and polished young women that she is. She's an upgrade for Uhaul and I'll definitely be coming back. Thank you

Sara C.
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Customer did not leave a comment.

MARSHIA W.
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Nothing service was very productive

kathy W.
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I purchased the offered insurance, and then I was told that the insurance does not cover tires after there was an issue with one. When I asked questions regarding what is covered if tires are not, I received no response. I was also charged $193 Which is outrageous for a single tire!

NERI W.
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Customer did not leave a comment.

Phyllis T.
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Customer did not leave a comment.

NYOKA G.
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The customer service provided was AMAZING at this location! Every person I spoke to was great and I will be visiting again! Thank you so much for being so professional and so customer friendly.

Carla W.
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Nothing, always keep good customer service, your people were Great!!!

Lance W.
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Joe is really great to work with. He runs a good show.

ANNETTE B.
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Customer did not leave a comment.

Theresa B. | First Impressions |
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Uhaul online service is the way to go!!

Jeanette P.
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Customer did not leave a comment.

Craig L.
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Customer did not leave a comment.

Lance W.
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Great job as usual

Dennis R.
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Customer did not leave a comment.

PAUL S.
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Customer did not leave a comment.

Mitch H.
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Joe does a great job.

Denise M.
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Customer did not leave a comment.

Chellette K.
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I had a wonderful experience picking up and dropping off my rental. Johnny was great. Explained everything and made sure we didn't have any issues with the rental. Keep up the great work!!!

TERESA H.
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Customer did not leave a comment.

Daniel D.
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Customer did not leave a comment.

PATRICIA G.
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Customer did not leave a comment.

BARBARA C.
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I had to pull my own truck out...it was so close to the other trucks..but I done a good job doing it...

PAMELA M.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

KEAIRIS T.
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Customer did not leave a comment.

Angela R.
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Customer did not leave a comment.

FREDERICK B.
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Customer did not leave a comment.

jennifer G.
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Great customer service

SWANA M.
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The truck I rented smelled like marijuana and had marijuana pieces in the truck on the floor and on the console in the truck. a container with anchovies rolled from under the driver seat.While driving the truck on the freeway it constantly pulled to the left.

deanna M.
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I was told I would pick the equipment up at a location 1.5 miles from my home, where I made reservation. Two days before the pick up date confirmation came through at a location 40 miles round-trip from my home. Apparently to save cost U-haul couldn't move the trailer to a location convenient to their customer. Said they'd credit me $50 for my inconvenience. Let's see if I get it.

ROBIN L.
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Great customer service. I have never had a negative experience

DONALD S.
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Customer did not leave a comment.

thomas L.
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Joe and Crew were very professional

RICKY R.
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Customer did not leave a comment.

Tyson W.
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Customer did not leave a comment.

christopher S.
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Customer did not leave a comment.

Asia W. | Overall Experience |
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The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .

ARIANNA R.
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And piece to my bed was left on the truck they looked at us threw the door and wouldn't let us get the piece now I have to wait till there open to get the piece

MICHAEL H.
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Customer did not leave a comment.

MARK J.
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Maybe I missed the sign that says you need to have a mask on before entering. 6 feet social distancing signs on floor. Play a video Showing how the equipment is sanitized.

SHANTRICE P.
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Customer did not leave a comment.

Alicia W.
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Customer did not leave a comment.

Matt B.
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Customer did not leave a comment.

Nicaeli H. | Overall Experience |
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The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star

Vivian H. | First Impressions |
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Customer did not leave a comment.

GARY H.
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Seamless experience

PERPETUA I.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

Debbi L.
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Improve how the workers talk to the customers.

MONICA L.
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na

Lisa G. | Overall Experience |
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Customer did not leave a comment.

TOMMIE C.
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N/a service was professional and courteous. Thank you

Kelvin L.
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Customer did not leave a comment.

Susan J.
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I very was happy with my experience. Joe was extremely helpful and patient. This was the first time I rented a U-Haul, so I had lots of questions. And, Joe answered them and gave me great suggestions as well. Thank you. Sincerely, Susan

ervin C.
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Nothing

Kristy W.
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Customer did not leave a comment.

BILLI I.
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Customer did not leave a comment.

Adam H.
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Customer did not leave a comment.

NICOLE K.
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Customer did not leave a comment.

VELMA H.
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Because I got there a couple of minutes before 5 and the doors were locked. Clerk was still inside and wouldn't respond. I could not connect my location to your location so that I could log my truck out. She then came out at 5:21pm telling myself and another customer to just leave the trucks and we would be logged out at 7:30am

MARGO B.
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Hot coffee😜

Lois S.
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Customer did not leave a comment.

Sharrae P.
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The service was great, the staff was friendly and knowledgeable. I can't think of anything that could've been better.

YVONNE S.
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Every thing was fine

Paul T.
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Not as close to my home as would be good but otherwise fine

Adrian J.
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Great staff and customer service.

Tina M.
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Customer did not leave a comment.

Markeeta F.
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Customer did not leave a comment.

BRIEANNA H.
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great service

JESSICA B.
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The location was great - the staff was extremely helpful. Unfortunately, I had issues trying to pick up the vehicle and drop it off using the website. The staff had to assist with the check out. When checking the vehicle back in, I became so overwhelmed that I accidentally locked the keys in the vehicle. I tried customer service, who was very kind and transferred me to Roadside Assistance. The call never connected to Roadside Assistance and calling back separately also did not result in a connecting. I tried the live chat feature on the website and the agent was not helpful. I left a message for the location and I am hoping that will resolve the issue.

TINA J.
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Great service

Thomas S.
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Manager Joe was excellent

Dachau L.
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Customer did not leave a comment.

Carvin W.
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Customer did not leave a comment.

Patty M.
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Customer did not leave a comment.

Craig L.
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Manager Joseph was very helpful and accommodating!

ERICKA H.
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Beautiful customer service

alexa O.
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Customer did not leave a comment.

MICHELLE C.
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The entire staff did an exceptional job. I think he was the manager, he was amazing and the best attitude. The girls inside went out of their way to make sure I was satisfied. I will definitley come back if I need a vehicle again!!

Deloris H.
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None

Kaneetha F.
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Customer did not leave a comment.

LINNEA O.
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Staff incredibly professional and efficient.

FRANKLIN N.
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The manager very good person he help me a lot.

Dan P.
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Although the truck was clean, it had a very strong odor of cigarettes and weed. The truck did it's job and helped us make our move, but this truck definitely needs to be deep cleaned and deodorized to make the smell go away.

James H.
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Nothing. Both the manager and associate who assisted me did a great job!

Matthew R.
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Please explain to customers that they need a credit card to hold equipment & return their funds within 24 hours

SHERRI M.
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Customer did not leave a comment.

Lisa J.
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Customer did not leave a comment.

William S.
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Customer did not leave a comment.

PAMELA C.
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Customer did not leave a comment.

Ruby L.
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Customer did not leave a comment.

PAULETTE L.
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Customer did not leave a comment.

LESEAN B.
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Customer did not leave a comment.

ARMOND P.
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Customer did not leave a comment.

GWENDA R.
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The ladies at the counter were extremely nice and Professional! Best service in a long time!

PORTER B.
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Thank you!

Stephen S.
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Customer did not leave a comment.

EDDY G.
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Customer did not leave a comment.

Rodney C.
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Service was great. I would recommend this location. Very friendly

Darlette P.
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I went online to rent a uhaul and it was not a great experience. They kept Getting my order wrong I tried calling And it took forever for someone to answer the phone Next they have my order at another location very frustrating.

Nickey L.
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Went above and beyond was very pleased

fofana D.
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Keep up the good work 👍

Jasmine M. | Overall Experience |
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Customer did not leave a comment.

Denise S. | Overall Experience |
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Thank you so much for helping me with my move you are greatly appreciated.

Davon M. | Overall Experience |
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Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!

Tim V. | First Impressions |
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Customer did not leave a comment.

Denise M. | First Impressions |
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The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.

Glenda D. | Overall Experience |
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I was very satisfied with customer service property and convenience

Leonard M. | Overall Experience |
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Very good service

Tiffany J. | First Impressions |
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Good customer service

Gladys B. | First Impressions |
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I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.

Kathleen F. | Overall Experience |
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Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.

regina h. | Overall Experience |
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Great service the morning manager team was awesome

Sheena E. | First Impressions |
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They where very helpful

regina h. | First Impressions |
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Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job

STEPHANIE H. | Overall Experience |
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Very friendly and nice overall excellent

Ashley B. | Overall Experience |
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Good job

sharrieff p. | Overall Experience |
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They were giving me a hard time about gettin my deposit back because they didn’t explain the return we didn’t even get anyone to show us where our truck was we had to figure it out. Very rude!

Marika M. | Overall Experience |
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Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.

Senethea T. | First Impressions |
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Both ladies were very helpful and professional to talk with

IESHA M. | First Impressions |
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The manager was very understanding and helpful i loved my experience

Tanya E. | Overall Experience |
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I would use the u-haul again.

Damon J. | Overall Experience |
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I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.

Tia J. | Overall Experience |
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The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.

natasha w. | Reservation |
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I was charged for an appliance dolly and was given a utility dolly.

Feryl W. | Reservation |
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Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.

Peter C. | Overall Experience |
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My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.

Lisa G. | Reservation |
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I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.

Doris M. | Overall Experience |
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continue to keep up the awesome customer service my experience was wonderful I was served with a smile

MONICA L. | Overall Experience |
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My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.

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