Customer Reviews for U-Haul Moving & Storage at Appleton Ave

3,311 comentarios

7677 W Appleton Ave   Milwaukee, WI 53222
(@ 76th St)

(414) 438-1493

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(414) 438-1493

7677 W Appleton Ave
Milwaukee, WI 53222
(@ 76th St)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

Nada

Pamela L. 
Clasificación:
5.0

Quick. Easy. Nice people to deal with

John L. 
Clasificación:
4.0

Nothing doing great

Tamara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRILL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy D. 
Clasificación:
5.0

Everything was ready and didn't wait ling and refunded me my money back right away.

Denise B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leonard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nessah J. 
Clasificación:
3.0

I was suppose to get a discount of 50 dollars on my rental and I did not get it

johnnie J. 
Clasificación:
5.0

Very good customer service 👍

yolanda W. 
Clasificación:
5.0

Don't tell the customer the truck will be ready at 8 AM if that is when it is to be returned. While my pick up was delayed 1/2 hour, They looked into another pick up another location and made a tentative reservation for me. When the truck arrived they compensated me for the delay Making a tentative reservation

DAVID J. 
Clasificación:
5.0

All staff was very polite very helpful and quick to assist us Thank u all

TAMMY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonja W. 
Clasificación:
4.0

El cliente no dejó un comentario.

LATOYA M. 
Clasificación:
5.0

Great nothing needed to be better

Sharon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Latlnilia T. 
Clasificación:
5.0

Keep up the great work

zakkiyya L. 
Clasificación:
5.0

Good communication service and good customer service skills

VERNON W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerome B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tonya T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina K. 
Clasificación:
5.0

El cliente no dejó un comentario.

desiree B. 
Clasificación:
5.0

Manager went above and beyond to help us out. Great experience. Can't say enough good things. Gracias

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven M. 
Clasificación:
5.0

Great

Wandra S. 
Clasificación:
2.0

I asked went on the website to reserve a truck but the website was not reliable, so I called. The male asked what size truck I needed so I asked for a moment because I thought I still had the information up on my phone. I asked for the zip code to the location so I could request the correct size truck. Asked to place me on hold and never came back to the phone. I stayed on hold for about 20 minutes while trying to reserve on the website. Again, the website was not reliable! The website kept trying to make me the the $40.00 furniture pads. Finally, I went to the location to get the truck. The assistant manager just made an excuse and said they've been busy. This was a horrible experience!

CHRISTINA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chauntel J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Delara C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yvette A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquise H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIDGET N. 
Clasificación:
3.0

Found weed in the cup holder and a/c didn't work

Terawn H. 
Clasificación:
5.0

The entire staff was notably fabulous! I was here to get boxes last week,pickup truck and drop off today. Every person I met was friendly helpful smiling and I wish every place had staff like this! Thank you to the WHOLE TEAM - you made my day!

Patrick W. 
Clasificación:
5.0

Customer service was great

Theresa P. 
Clasificación:
5.0

Everyone there is kind nice business people I go there every time thumbs up 👍 to all the workers 💯💪🏾✌️

Javon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgar P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Xavier R. 
Clasificación:
2.0

El cliente no dejó un comentario.

annie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GWENDOLYN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ernastine B. 
Clasificación:
5.0

Keep up the good work .

ROOSEVELT C. 
Clasificación:
5.0

Staff was great!! What more can I say. I will used that location again.

Cynthia H. 
Clasificación:
3.0

The vehicle that we were given was not well maintained. The check engine light was on and the suspension was horrible

Ronald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

waquess M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXIS G. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kalah C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DECEMBER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chaofou Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne W. 
Clasificación:
5.0

Well received upon check in and enjoyed the friendly conversation. When returning vehicle, Ian Macdonald customer service went above beyond expectations.

Trevor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob K. 
Clasificación:
5.0

Love this location

tawana l.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shalya Y. 
Clasificación:
4.0

Pick up via the App did not work. Was a continuous loop that would not allow me to do App vehicle collection, meaning i needed to wait in line.

Stephen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARICKA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ricky M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frances M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sara Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tajuana W. 
Clasificación:
5.0

El cliente no dejó un comentario.

shaquetta P. 
Clasificación:
5.0

Nothing, everything was perfect.

BELINDA T. 
Clasificación:
4.0

Just an awesome experience when moving! Staff everyone from phone to location was professional and nice! Very helpful when asked questions thanks so much!

Deloris M. 
Clasificación:
5.0

Nice and polite

Stephanie B.  |  Overall Experience 
Clasificación:
3.0

My original pick up location was for a different sight. After I booked everything 2 weeks in advanced I did not receive any email nor phone calls of schedule changes. The person at the original site was clueless and could not help me out as to why my reservation was not available. I had to contact the 800 numbers and speak to representative as to my reservation update. Other wise experience was okay.

Murray H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Deangelo K. 
Clasificación:
5.0

Clean the inside of the vehicles

Yvonne W. 
Clasificación:
2.0

When I arrived on 7/31 to pickup my uHaul, I was told my 15ft truck is unavailable because this location overbooked their trucks for the day. DISAPPOINTED AND UNACCEPTABLE. I was supposed to move out of my apartment by the next morning and NOTHING was moved out yet. The staff was able to get me a truck at 4pm, mind you I went to pickup the truck at 10am so I had to drive back and forth (20 min drive) on top of stressing about my move. Although I'm grateful they booked a truck for later in the day, I will never book this location again. Uhaul caused my day to be 20x more stressful that day.

Kayla H. 
Clasificación:
4.0

Truck was clean but there was something wrong with the gear shift.

Joseph M. 
Clasificación:
5.0

The employees for phenomenal. I am uncultured born and raised in Wisconsin Suburbs. So the location made me a tad fearful at first. But the staff was awesome and made all that go away immediatly. They were crazy busy that day and the back of my truck had a little debris in it. But I'm pretty sure I picked it up right from another. Not upset in anyway because I saw how hard the manager and crew was going at it. They do a great job to create a welcoming atmosphere in what feels to some one as uncultured as myself, an unwelcoming situation.

Alicia S. 
Clasificación:
5.0

I have and will do

Tynetta W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

Samuel Davis Jr. went out of his way to make sure that my needs were taken care of. Very happy with his service, and the trailer hitch install.

Steve B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
2.0

Crew was unprofessional

Brandon L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patty M. 
Clasificación:
4.0

The self service website stuff was so awful. Thankfully the staff on site were fast and helpful

Lukas C. 
Clasificación:
5.0

Easy quick and friendly service

Junell B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerome B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chet P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sylvester M. 
Clasificación:
5.0

El cliente no dejó un comentario.

REPONDA G. 
Clasificación:
1.0

radio didn't work. no ac transmission slipping misinformed by employee over the on quote

tieria R. 
Clasificación:
3.0

The first truck was dirty, smelled of cigarettes and had ashes on the floor. The driver's side mirror was duct taped to hold it in place. I asked for a different truck. It was cleaner. However the right mirror would not stay in position. It shook as the truck moved down the road.

Billie B. 
Clasificación:
5.0

The staff are so friendly. They understand the stress of moving, so they go out of there way to make your storage experience easy.

Candi M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Renae E. 
Clasificación:
4.0

The drop off was very easy.

RICHARD K. 
Clasificación:
5.0

You made it so easy for me. Picking up and dropping off! Thanks . 

leonard C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEVONNIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Christina T. 
Clasificación:
5.0

It was all good. Thank you

cassandra T. 
Clasificación:
5.0

Darrion is extremely professional and very courteous. He deserves to be promoted.

Tonya S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mister M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
4.0

Giving back the remaining balance soon as the truck comes back

Latreesa S. 
Clasificación:
5.0

Joe was very helpful, and professional. Always on-site and ready to assist myself, and other customers with Uhaul products, and concerns.

Drapondra F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan B.  |  Overall Experience 
Clasificación:
5.0

The manager of the facility he was really great with working with me

SHEILA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Evan B.  |  First Impressions 
Clasificación:
2.0

Scammers on insurance claim for Rep west the person who they send out don't come and lie and say they came to inspect and I had to settle for a lower payment when I had $5000 worth of coverage also I told Joe about rodents n smell from storage in front of mine bugs crawling out their storage smell was so bad you can smell outside before you enter storage and Joe knows that when he rented me the storage wouldn't let me use free storage certificate gave me run around also when I filed claim they lied stating I said it rained in storage so I couldn't get my amount of $5000 now I couldn't rent a truck 2times giving me a print out stating call Rep west insurance I call them they transfer me to some lady her voicemail states if you have a hold that's that

Angela D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

stanley m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chantell L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLOTTE S.  |  Overall Experience 
Clasificación:
5.0

Your manager was outstanding and helping me with picking the Right storage unit and he also was very courteous and outstanding I would recommend anyone to use you guys facility and your manager did an excellent job DFayne.

Danny F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DELORES N.  |  Overall Experience 
Clasificación:
5.0

The young lady was very helpful & respectfully

Kathryn G.  |  First Impressions 
Clasificación:
5.0

Mr Joe and staff were respectful and courageous at all times..

STEPHANIE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mattie L.  |  Overall Experience 
Clasificación:
5.0

The manager Joseph is very helpful and professional.

BRANDON H.  |  Overall Experience 
Clasificación:
3.0

Hours are not convenient

TYSON R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mechelle A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Freda D.  |  Overall Experience 
Clasificación:
3.0

Staff was always friendly and helpful on the phone or walk-in

Lillie D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Calandra H.  |  Overall Experience 
Clasificación:
3.0

Very nice

barbra n.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKESHA W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

AQUILUS M.  |  First Impressions 
Clasificación:
5.0

Gracias

Valequez L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mattie L.  |  First Impressions 
Clasificación:
5.0

There is an location I had my car stored at on Good hope road in Milwaukee. I wasn't pleased with the location had to move my car because location isn't secure.

Tyrone B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

precious k.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tiesha J.  |  Overall Experience 
Clasificación:
5.0

Joseph Lindl was very helpful and knowledgeable with the move in!!!

MAKURRA W.  |  First Impressions 
Clasificación:
5.0

The only thing I will suggest is that once a person check in that they don’t have to keep using they key to check in and out because that can be frustrating when you moving things so that’s something that should change

ROCHELLE P.  |  Overall Experience 
Clasificación:
1.0

I moved my stuff out of storage early due to the incompetent employee's and a mice infestation problem. There were mice crawling on and in my boxes when I went in. I took video of all the mouse feces.

Dawn B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

La Monte H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ernest F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillie D.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Dawn B.  |  First Impressions 
Clasificación:
4.0

Only con, storage is a little expensive.

Maria a.  |  First Impressions 
Clasificación:
5.0

Everyone was nice polite and respectful and friendly

STEPHANIE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brittnee C.  |  Overall Experience 
Clasificación:
5.0

The two gentlemen, Samuel and I forgot the other man's name, but they were polite, professional, knowledgeable, honest, and funny. Even though they cracked a few jokes they still did their job in a timely manner, made me laugh, and felt secure about keeping my belongings there. Even when I came back the other staff members were professional and polite.

Mechelle A.  |  First Impressions 
Clasificación:
4.0

Price a little high...

alice k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys B.  |  Overall Experience 
Clasificación:
5.0

Very good and well use again if I have too

Shundra J.  |  Overall Experience 
Clasificación:
5.0

Great job.

Diamond M.  |  First Impressions 
Clasificación:
5.0

No complaints love the service and i would recommend to friends and family

PEDRO R.  |  Overall Experience 
Clasificación:
5.0

Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore

Antay M.  |  Overall Experience 
Clasificación:
5.0

The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question

SHERVILLE P.  |  Overall Experience 
Clasificación:
5.0

No problems at all Staff friendly and knowledgeable

barbra n.  |  First Impressions 
Clasificación:
4.0

Uhaul online service is the way to go!!

Theresa B.  |  First Impressions 
Clasificación:
5.0

The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .

Asia W.  |  Overall Experience 
Clasificación:
5.0

The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star

Nicaeli H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivian H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for helping me with my move you are greatly appreciated.

Denise S.  |  Overall Experience 
Clasificación:
5.0

Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!

Davon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim V.  |  First Impressions 
Clasificación:
5.0

The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.

Denise M.  |  First Impressions 
Clasificación:
5.0

I was very satisfied with customer service property and convenience

Glenda D.  |  Overall Experience 
Clasificación:
5.0

Very good service

Leonard M.  |  Overall Experience 
Clasificación:
4.0

Good customer service

Tiffany J.  |  First Impressions 
Clasificación:
5.0

I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.

Gladys B.  |  First Impressions 
Clasificación:
5.0

Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.

Kathleen F.  |  Overall Experience 
Clasificación:
5.0

Great service the morning manager team was awesome

regina h.  |  Overall Experience 
Clasificación:
5.0

They where very helpful

Sheena E.  |  First Impressions 
Clasificación:
5.0

Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job

regina h.  |  First Impressions 
Clasificación:
5.0

Very friendly and nice overall excellent

STEPHANIE H.  |  Overall Experience 
Clasificación:
5.0

Good job

Ashley B.  |  Overall Experience 
Clasificación:
2.0

They were giving me a hard time about gettin my deposit back because they didn't explain the return we didn't even get anyone to show us where our truck was we had to figure it out. Very rude!

sharrieff p.  |  Overall Experience 
Clasificación:
3.0

Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.

Marika M.  |  Overall Experience 
Clasificación:
5.0

Both ladies were very helpful and professional to talk with

Senethea T.  |  First Impressions 
Clasificación:
5.0

The manager was very understanding and helpful i loved my experience

IESHA M.  |  First Impressions 
Clasificación:
5.0

I would use the u-haul again.

Tanya E.  |  Overall Experience 
Clasificación:
4.0

I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.

Damon J.  |  Overall Experience 
Clasificación:
3.0

The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.

Tia J.  |  Overall Experience 
Clasificación:
1.0

I was charged for an appliance dolly and was given a utility dolly.

natasha w. | Reservación
Clasificación:
1.0

Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.

Feryl W. | Reservación
Clasificación:
2.0

My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.

Peter C.  |  Overall Experience 
Clasificación:
3.0

I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.

Lisa G. | Reservación
Clasificación:
5.0

continue to keep up the awesome customer service my experience was wonderful I was served with a smile

Doris M.  |  Overall Experience 
Clasificación:
5.0

My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.

MONICA L.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Icono de ventas de camión
    Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

Volver
arriba