Customer Reviews for U-Haul Moving & Storage at Appleton Ave

2732 comentarios

7677 W Appleton Ave   Milwaukee, WI 53222
(@ 76th St)

(414) 438-1493

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(414) 438-1493

7677 W Appleton Ave
Milwaukee, WI 53222
(@ 76th St)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

SHALAY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys B.  |  Overall Experience 
Clasificación:
4.0

The service was very good and the people were very nice

GWENETTE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANNY O. 
Clasificación:
5.0

Great customer service. The process was easy and quick.

MAI LIA Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAQIANA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PARIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
5.0

Very good and well use again if I have too

Shundra J.  |  Overall Experience 
Clasificación:
5.0

Jonny was super nice and helpful! He got me in and out with little wait time and even took my truck despite it being originally sent to Lisbon Ave gas station who were very rude and inconsiderate. They should take notes from Jonny.

Katherine K. 
Clasificación:
5.0

El cliente no dejó un comentario.

REINHARD B. 
Clasificación:
5.0

Quick in quick out my kind of business

Billy T. 
Clasificación:
2.0

One person working on a busy moving weekend. Lines were long for pick up.

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

NONITA S. 
Clasificación:
5.0

Representative who helped was very friendly and professional! Keep up the great work!

LESLIE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARA Y. 
Clasificación:
5.0

Ninguno

KA RON S. 
Clasificación:
4.0

El cliente no dejó un comentario.

TYRONE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

GERALD C. 
Clasificación:
5.0

Great location

LETTICIA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE W. 
Clasificación:
4.0

Staff who met us outside, very helpful and great customer service!

Joan E. 
Clasificación:
4.0

Mostly because you con walk in and get service quickly no wait

BARBARA S. 
Clasificación:
3.0

El cliente no dejó un comentario.

LAKEISHA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

JANAY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TJUNA E. 
Clasificación:
5.0

It was perfect! The staff was friendly and efficient. Also super helpful. I had a great experience.

LATASHA C. 
Clasificación:
4.0

Geart. Service

NOENA K. 
Clasificación:
5.0

This Is My Favorite Location And The Service Is Always Done With A Smile. The Guys Are Always Helpful And Willing To Go That Extra Mile To Assure Before You Leave The Store That You Have Everything That You Would Need.

TIMOTHY E. 
Clasificación:
3.0

El cliente no dejó un comentario.

CASANDRA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CANDICE M. 
Clasificación:
5.0

Great job.

Diamond M.  |  First Impressions 
Clasificación:
1.0

On 2 different occasions with this rental I was given a quote and the charges differently. Was to 63.and some change to then be charged 88.and some change. The second time I was quoted 60 something then charged 152. This was talked about but was told that the remaining amount would be applied to the rental. Nothing was applied as well as there was supposed to be a credit added to the account but that wasnt added either. This was a horrible experience and I think when a amount is said that is what should be charged. Not some random amount.

MELISSA V. 
Clasificación:
5.0

Customer service was great took time to answer all the questions I needed and broke it down for me to understand .i really appreciate the young lady for doing that

APRIL L. 
Clasificación:
5.0

Clean snow off property a little more better

Harrial M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Antoinette J. 
Clasificación:
3.0

I was charged an extra $20 for returning after hours and the customer service representatives at the front desk did not tell me when I asked them.

TRENA B. 
Clasificación:
5.0

There's nothing to change, everything was great

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EBONY C. 
Clasificación:
5.0

No issues with the service. Excellent customer service from the counter employee. Fast drop off service. .

TERRY D. 
Clasificación:
4.0

El cliente no dejó un comentario.

JACQUELINE R. 
Clasificación:
5.0

Great Service

TERRANCE W. 
Clasificación:
5.0

No complaints... Customer service was awesome !!!

Alexander T. 
Clasificación:
5.0

No complaints love the service and i would recommend to friends and family

PEDRO R.  |  Overall Experience 
Clasificación:
2.0

Men at the counter had dreads and grey hair patch in the front very unprofessional & also was his co worker. We were there at about 5:30 at night on 1/18/2021. They gave us the keys to the truck & didn't even help us find the truck or go get the truck which ended up being all the way at the end of the parking lot. Also, they weren't very talkative to us but was definitely talkative to each other I felt like they didn't even notice me

ZARIA F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dwayne H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENDA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bailey W. 
Clasificación:
5.0

I would like to thank Joseph n Keyenna for going above n beyond excellent customer services. They were very accommodating n ready to assist with any and all questions I had. Thank you again uhaul for the excellent Reps you have hired for the outstanding service performance they do

LAQUINDA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRVAN P. 
Clasificación:
5.0

Yes I Recommend everyone to check this location out . Thanks for the services see you soon on the next move !!!! Thanks joe ! Great prices

DOMINIQUE E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUSSELL M. 
Clasificación:
5.0

Everything was great!

CATHERINE C. 
Clasificación:
3.0

I feel like it's too much .

DOMINIQUE E. 
Clasificación:
5.0

Everything and everyone I worked with made it a very satisfying experience. The staff was especially helpful and friendly.

DAVID C. 
Clasificación:
4.0

El cliente no dejó un comentario.

LABRENNA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDA K. 
Clasificación:
5.0

Love the work and love the enthusiastic measures they took to provide me with the best comfort to get to my next home thanks you guys been a great help . Mr. Moore

Antay M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Theresa J. 
Clasificación:
5.0

The manager there has excellent people skill and customer service skill as well. Also, his staff alway spoke when I came in there place of business and made me feel comfortable to ask a question

SHERVILLE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIANNA G. 
Clasificación:
5.0

Keyona and Brandon were stellar customer representatives. They exceeded my expectations by explaining everything thoroughly. They walked me through the rental process and showed me how to return the trailer. I will look to us you all again.

MICHAEL M. 
Clasificación:
1.0

Truck had no heat and I was charged a extra 50.00 for inner city mileage that I don't think I had.

STERLING O. 
Clasificación:
5.0

El cliente no dejó un comentario.

YILITHA S. 
Clasificación:
5.0

The service was excellent nothing that I know of thanks

Lamar P. 
Clasificación:
5.0

Require that masks be worn inside of store by customers. Employees wore masks but not all customers. I don't even like moving into the same air cloud after someone without a mask leaves. Aerosols can infect you. And they float around like cigarette smoke.

THOMAS G. 
Clasificación:
5.0

N/A. Everything was excellent! Customer Service was top notch!

Kevin C. 
Clasificación:
5.0

Very helpful attendant. Again, very quick and efficient service.

Jerome P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy D. 
Clasificación:
5.0

I may be mistaken but recall the daily rate more in the neighborhood of $20. At checkout, it was $80 plus mileage. The prior renter was a heavy smoker also. Not what I expected. The staff at this site are very nice.

RICHARD K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAHTYANA R. 
Clasificación:
4.0

Drop off instructions, should be explained before leaving the store. The van need a oil change and there was other dash lights on . Should be repaired before sending anyone out in the Van .The windshield was so dirty . I had to clean a spot just to see out of it ....

WALTER T. 
Clasificación:
5.0

My experience with U-Haul was great!! They were very helpful kind friendly amazing customer service and assistant me with all of my needs I would definitely be using them in the future and recommending U-Haul to family and friends.

JEAN G. 
Clasificación:
5.0

Customer Service was great. Place was clean and equipment functioned properly.

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY M. 
Clasificación:
5.0

No problems at all Staff friendly and knowledgeable

barbra n.  |  First Impressions 
Clasificación:
5.0

Keep doing a awesome Job.

timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
4.0

Friendly and professional personnel. Thanks!

ESSIX M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Avery A. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALICIA J. 
Clasificación:
5.0

The whole experience was just wonderful, my son & I were there under 10 minutes. I've been using Uhaul for well over 40 years Customer Service Rep Kyeona was exceptional she was also well spoken and took time explaining information I needed for the rental. Every now and then you are greeted by the experienced, polite, and polished young women that she is. She's an upgrade for Uhaul and I'll definitely be coming back. Gracias

SWAYZINE T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sara C. 
Clasificación:
5.0

Nothing service was very productive

MARSHIA W. 
Clasificación:
1.0

I purchased the offered insurance, and then I was told that the insurance does not cover tires after there was an issue with one. When I asked questions regarding what is covered if tires are not, I received no response. I was also charged $193 Which is outrageous for a single tire!

kathy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

NERI W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phyllis T. 
Clasificación:
5.0

The customer service provided was AMAZING at this location! Every person I spoke to was great and I will be visiting again! Thank you so much for being so professional and so customer friendly.

NYOKA G. 
Clasificación:
5.0

Nothing, always keep good customer service, your people were Great!!!

Carla W. 
Clasificación:
5.0

Joe is really great to work with. He runs a good show.

Lance W. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNETTE B. 
Clasificación:
4.0

Uhaul online service is the way to go!!

Theresa B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig L. 
Clasificación:
5.0

Great job as usual

Lance W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

Joe does a great job.

Mitch H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denise M. 
Clasificación:
5.0

I had a wonderful experience picking up and dropping off my rental. Johnny was great. Explained everything and made sure we didn't have any issues with the rental. Keep up the great work!!!

Chellette K. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERESA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel D. 
Clasificación:
3.0

El cliente no dejó un comentario.

PATRICIA G. 
Clasificación:
3.0

I had to pull my own truck out...it was so close to the other trucks..but I done a good job doing it...

BARBARA C. 
Clasificación:
5.0

The staff was very friendly & helpful, anytime I had a question or concern about my storage unit they were always there to help .

Asia W.  |  Overall Experience 
Clasificación:
5.0

The manager joe is very polite very professional this is a 5 star and more manager I wish I could add more star

Nicaeli H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Vivian H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine M.  |  Overall Experience 
Clasificación:
5.0

Thank you so much for helping me with my move you are greatly appreciated.

Denise S.  |  Overall Experience 
Clasificación:
5.0

Samuel Davis Jr. helped me so much! I want to thank him especially for making the process fast easy and affordable!

Davon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim V.  |  First Impressions 
Clasificación:
5.0

The facility was very nice and so were all the staff. Unfortunately after moving in all of my belongings the door was broken, but they were right there to fix it.

Denise M.  |  First Impressions 
Clasificación:
5.0

I was very satisfied with customer service property and convenience

Glenda D.  |  Overall Experience 
Clasificación:
5.0

Very good service

Leonard M.  |  Overall Experience 
Clasificación:
4.0

Good customer service

Tiffany J.  |  First Impressions 
Clasificación:
5.0

I like that they made sure everything was good and that we are happy I'm so happy that we made the right choice thanks so much.

Gladys B.  |  First Impressions 
Clasificación:
5.0

Staff very helpful. Although, in my eighty's,staff helped put my items in storage. Later, moved them back out for me.

Kathleen F.  |  Overall Experience 
Clasificación:
5.0

Great service the morning manager team was awesome

regina h.  |  Overall Experience 
Clasificación:
5.0

They where very helpful

Sheena E.  |  First Impressions 
Clasificación:
5.0

Entered the premises on Appleton service right away, staff professional and courteous will definitely recommend to family and friends. Good job

regina h.  |  First Impressions 
Clasificación:
5.0

Very friendly and nice overall excellent

STEPHANIE H.  |  Overall Experience 
Clasificación:
5.0

Good job

Ashley B.  |  Overall Experience 
Clasificación:
2.0

They were giving me a hard time about gettin my deposit back because they didn't explain the return we didn't even get anyone to show us where our truck was we had to figure it out. Very rude!

sharrieff p.  |  Overall Experience 
Clasificación:
3.0

Everything here was average. They close early and stare at you instead of offering help. Very awkward for me. Glad I'm gone.

Marika M.  |  Overall Experience 
Clasificación:
5.0

Both ladies were very helpful and professional to talk with

Senethea T.  |  First Impressions 
Clasificación:
5.0

The manager was very understanding and helpful i loved my experience

IESHA M.  |  First Impressions 
Clasificación:
5.0

I would use the u-haul again.

Tanya E.  |  Overall Experience 
Clasificación:
4.0

I wanted to move my stuff out of shelter 4 days after my payment was due and had to pay the full month of usage which I thought was crazy. It should have been pro rated.

Damon J.  |  Overall Experience 
Clasificación:
3.0

The facility was clean but prior to me utilizing the storage, I noticed a loose aluminum frame hanging from the ceiling. I mentioned it to worker who was assisting me but nothing was done.

Tia J.  |  Overall Experience 
Clasificación:
1.0

I was charged for an appliance dolly and was given a utility dolly.

natasha w. | Reservación
Clasificación:
1.0

Your representative was very unprofessional. She kept yawning and appeared bothered. She booked the additional storage unit at this address instead of Good Hope. I have an existing rental there.

Feryl W. | Reservación
Clasificación:
2.0

My u-boxes were not shipped from Seattle to Milwaukee when requested. Too many extra fees for this and that. Also charged fo an extra month of rent because they could not get my stuff to me in time.

Peter C.  |  Overall Experience 
Clasificación:
3.0

I tried reserving over phone and recieved a reserve confirmation number, however the in store persons did not find it in the system and needed to start over. They were friendly and quick.

Lisa G. | Reservación
Clasificación:
5.0

continue to keep up the awesome customer service my experience was wonderful I was served with a smile

Doris M.  |  Overall Experience 
Clasificación:
5.0

My whole U-Haul experience was good, I never experience anything negative. I would recommend this location and any other location to family and friends.

MONICA L.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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  • Ícono de remolque
    Remolques y remolcado

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    Contenedores U-Box®

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    Propano

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