Customer Reviews for U-Haul Moving & Storage at 7 Mile & Livernois

4,567 comentarios

19797 Livernois   Detroit, MI 48221
(& 7-1/2 Mile Rd Across from Noni's Sherwood Coney Island)

(313) 345-5770

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(313) 345-5770

19797 Livernois
Detroit, MI 48221
(& 7-1/2 Mile Rd Across from Noni's Sherwood Coney Island)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Jerry H. 
Clasificación:
5.0

I use your motorcycle trailer, but you can't select it online I must call a rep for help in selecting it. Please make it an online selection.

Ernest I. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLORIA C. 
Clasificación:
3.0

The self pickup process is really poor if you are not within the exact time frame scheduled. I was a few minutes late beyond the hour and experienced a great deal of frustration with the website. The site does not produce an error while attempting to pick up late. It rejects the pickup, and says nothing of any value, and does not produce an error message. So, thinking nothing is wrong, I tried different browsers, downloaded the app, and produced no different results. I had to call 2 numbers in order to get the reservation changed to a slightly later time, after messing with it for 45 minutes sitting in the parking lot. My recommendation is to produce VALID ERROR DIALOGUE if there's something unexpected when trying to pick up. COMMUNICATE to the user, instead of sending them back to re-try their attempt with no knowledge of the error or problem. My equipment was also not maintained well. The turn signal in the rear was burned out, causing me issues driving. The TPMS sensor was in an error state, leaving me unaware of any low tire pressure warnings. Not a great state to leave a vehicle.

Ryan B. 
Clasificación:
5.0

I think you did a great job

Quincy J. 
Clasificación:
5.0

I had a good overall experience with all the employees there

Winfred S. 
Clasificación:
5.0

El cliente no dejó un comentario.

jurlene L. 
Clasificación:
1.0

Jarod and employees were extremely unprofessional and rude. I felt very disrespected by everyone I had the displeasure of interacting with at this location. They charged me two times the amount for my extra day which I paid for in full at the pick up location. I spent all day trying to get ahold of Jarod, only for him to call me back, speak very demeaning to me and have him hang up the line. I will never use U Haul again because of Jarod Haapapuro.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joao D. 
Clasificación:
3.0

El cliente no dejó un comentario.

StephenL B. 
Clasificación:
5.0

Service was good just a little slow.

Darnay C. 
Clasificación:
4.0

Works well

Ronier G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cargwe D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timmor T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
1.0

Drove 1400 miles in your product with a door that didn't close fully. My ears are still ringing from the loudness 4 days later. Fault tire popped on the freeway 4 hours in and made our trip a day and $300 more expensive. Will never use again.

Floyd K. 
Clasificación:
4.0

Staff was very polite and accommodating to our needs. However there was a long wait on hold until I could speak to a company representative.

Cheryl B. 
Clasificación:
5.0

El cliente no dejó un comentario.

amy C. 
Clasificación:
5.0

Keep up the service

Kelvin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

You guys do a great job. I am a returning customer because I never have a problem with this location.

Cynthia G. 
Clasificación:
5.0

Everything is working fine Why change?

Charles H. 
Clasificación:
3.0

The people behind the counter need to be a little more friendly nobody greeted us when we walk in but they talked to each other the guy was more friendly then the ladies I don't know if they had a bad day or maybe they where just tired I do understand but they still have to be pleasant to the customers.

TAMKIA SHAWNTAY W. 
Clasificación:
5.0

Everything was good

Wally E. 
Clasificación:
3.0

The location is in a rough area, but the people working were so polite, and went above and beyond to help out. The folks were amazing at the drop off location. They didn't have to let me use the air compressor to air my tires up, but they did. They also helped me back the trailer in, as well as had everything taken care of before I had a chance to ask what the next step was.

michael A. 
Clasificación:
5.0

I can't see any need for improvement. The staff was very helpful. They was nice, polite, courteous, and they was not short patient when I had any questions regarding the rental. I will highly recommend this facility.

Delyndia W. 
Clasificación:
3.0

The window was cracked. The tires were low, therefore making my arrival to my destination 1 hour late. The attendant was pleasant however , didn't know how much to inflate the tires to. So, I was rushed to bring the van back by my suggested return time.

CHANDRA M. 
Clasificación:
2.0

Qui, the sales representative that I worked witb isn't cut out to be in the front with customers. If the job bothers her so much she needs to quit. I understand good workers are hard to find but, pleasant and smiling faces are too. The things I go through at home I leave at home and the things I go through at work I leave at work. I try to treat ppl as I would want them to treat me but, I see that isn't the case for Qui. I hope she feels better or whatever has her feeling awful gets better. Life is short and giving attitude isn't the way to make it longer.

Sharina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lionel W. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kevin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

billy O. 
Clasificación:
5.0

No comment

kenneth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tommie M. 
Clasificación:
5.0

The location was perfect the problem is with u haul the company. Why did I get a extra charge when I already paid for it? Pretty low down on the BBB level.

latia G. 
Clasificación:
1.0

During my drop off I pulled up to the equipment return where it says to stop and wait for someone to come help you. No one came. I went inside to ask for help and walked in to two ladies eating lunch at the front desk talking to each other, no one said a word to me while I stood there. I walked up and asked for help and she told me to bring it around the back. As I'm driving around the back I got blocked in for 10 minutes from a tow truck towing a broken down Uhaul who wouldn't let me pass so I had to wait until they were finished with that just so I could drive through. I drive through and no one is outside. I go back around to the front and the sliding doors are locked, both ladies still sitting there, eating, talking and I'm waving at them but they don't let me in. I go to call the number to the desk even though I KNOW THEY COULD SEE ME, and the doors open. I told her I moved it around back. A few minutes later she showed up out back and told me to back it in which I can't do, she said no one is here to back it in for you. At this point I'm FED UP with Uhaul. She screamed across the lot asking someone from further away if they could help, no one answered so she went inside. I asked a random guy walking through the parking lot if he could help me, he did. He was THE ONLY PERSON in this entire ordeal who was helpful and respectful. I wish I knew his name because everyone else I came into contact with at both Uhaul locations and even every single person on the phone when I was trying to change my drop off location was RUDE, lazy and EXTREMELY unprofessional. I would never recommend either of these locations or Uhaul in general to anyone.

Shelby W. 
Clasificación:
5.0

The staff was professional and I appreciate that.

DARRELL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Baylen D. 
Clasificación:
1.0

Customer service allow me to rent a vehicle that was reserved with my word that I'll bring it back in a timely manner and I truly appreciate that cuz I wouldn't have had another option so customer service is a 100 God bless that location do

gregory B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Malika C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B. 
Clasificación:
5.0

everything fine

clarice H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jazlyn J. 
Clasificación:
3.0

Originally, the first 15' truck that was given to me was given with 2 miles until empty. I do not understand how this would be something this company would even consider. I went back inside to get a different Uhaul and the representative told me that I must not understand how trucks work (since there was a gas station 1 mile away) and that I should be lucky that they even had one to replace it with. I felt this location was very unprofessional and treated me with disrespect. I have never been given a Uhaul with less than 1/2 tank of gas or been treated so poorly.

Shaila R. 
Clasificación:
1.0

So many hidden cost that the customer don't know about extra $20 for bringing the truck back when the business is closed so when should I bring it back then the next day when you open then you're gonna charge me even more money that's not fair.

Kefer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mandre A. 
Clasificación:
5.0

Nothing needs changing Customer Service Reps where awesome 朗 very kind and friendly treated me kind and where very pleasant and understanding. Thank You to the U-haul Crew

Luella B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodee M. 
Clasificación:
5.0

El cliente no dejó un comentario.

yasmin m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Candice F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

Chris helped assist me. He got me in and out with no issues and was able to accommodate me needing a little extra time, great customer service!

Brittany S. 
Clasificación:
5.0

The equipment was great. It appeared to be new. The customer service was better than 5 stars. I was greeted very pleasantly by the sales associate. She selected the correct trailer ball size for me. She was very professional and knowledgeable. The equipment associate gave me a safety tutorial on operating the trailer. Your staff was awesome.

Mark B. 
Clasificación:
5.0

I ordered the vehicle online and it was easy! I picked up the vehicle but the gas had only 41 miles! I thought it would be more but, no worries. The staff was pleasant! Pick up and return no issues! I will return. After dropping off I called for verification as I put it on my credit card. The young lady who answered was Great!!!!

Barron H. 
Clasificación:
5.0

I absolutely love your use of technology AND the on-site customer service. While I was there, I observed the employees working together to ensure another customer got the best information. I WILL return AND I will recommend your location to others!

Brenda B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonita C.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN ALVIN W. 
Clasificación:
2.0

I truthfully come to this location, only because it's close.

NATHANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

andrea A. 
Clasificación:
1.0

Fix the dent in the truck or just give me a different next time

Cheik N. 
Clasificación:
5.0

The truck had over 175000 miles and was well worn. It was fine to move a couple of miles, but not for anything longer distance.

Richard H. 
Clasificación:
5.0

keep up with maintenance on trucks

Maria C. 
Clasificación:
5.0

I picked up the uhaul for 5 hours and dropped it off a half hour early. The next day I get a charge on my card for an additional $35. I went 1.5 miles over the 40 miles and I got charged $35 when I told it was $1 per mile. Then they call me my husband saying we never brought it back even though I put the key in a uhaul employees hand. So you charge me so much extra money for a uhaul you say you never seen then the lady said she needs to look for it meaning she never looked just assumed and started calling me and my emergency contacts for no reason. She also never contacted me about the extra money I was charged!!

Dawn K. 
Clasificación:
5.0

The staff was friendly and professional.. The service was prompt and quick the guy Kenneth that helped me kept a smile on his face which I very much appreciated thanks for your service

Pamela S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MANUEL H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcel T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Katia B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
1.0

Very bad 26fter

Joseph S. 
Clasificación:
5.0

Everything was professional. That's why I come to you all. EXCELLENT SERVICE..

SHELMA YVETTE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mya J. 
Clasificación:
5.0

Customer Service was excellent and the equipment was very clean I was impressed I highly recommend U-Haul for your all moving needs

Rodney L. 
Clasificación:
5.0

Excellent customer service

CLAUDETTE MARIA L. 
Clasificación:
5.0

Very thorough, patient and understanding

JERELLE AHMEAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daisy H.  |  Overall Experience 
Clasificación:
1.0

My unit flooded and i was not notified and still haven't been notified to see how would they be paying me for my belongings

Tangela b.  |  Overall Experience 
Clasificación:
3.0

I felt like the storage rental was way to expensive I was just in a situation and didn't have a choice

Jukinda G.  |  Overall Experience 
Clasificación:
5.0

Great service

Ramon S.  |  Overall Experience 
Clasificación:
5.0

The lady that worked on Sunday ! 3-6-22 ! Was super friendly & professional & very polite!!! I give her a 10 !!! She deserves a rise ! Not any people these days take pride in there job ! She surly does !!! Thank you Miss Lady once again

Fatimah D.  |  Overall Experience 
Clasificación:
5.0

they are always friendly and quick. i have never been waiting over 10/15 minutes even if it's a line. trucks are super clean...i only use this location. EVERY TIME IS A JOY !

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BENEKA STARR C. 
Clasificación:
1.0

Staff is lackadaisical and unconcerned with customers. Also placed me on hold for more than 10 minutes when i had an issue. Had to call back and interrupt the staffs please hold spiel to advise of my situation, otherwise i was placed on hold again. Fire the whole staff! They are Not good workers! When i dropped off the vehicle, i waited and no one came out so i left the vehicle. FIRE THE WHOLE STAFF!!!!!

JERRELL ARTHUR T. 
Clasificación:
4.0

Great service overall

DEONTAE LAMAR C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEVERLY S. 
Clasificación:
4.0

I was charged for a 2 day rental even though I returned the truck @ 11:50 am. I had to stand in line for 15 minutes and then my credit card was charged twice. I was told I would be refunded 63 however I have yet to receive it.

Kimberly H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHERYL ANN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES ALLEN D. 
Clasificación:
3.0

Clean the cabin. There was litter behind the seat and crumbs in the cupholders.

Brandon P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER DAND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL KEVIN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY MARTEZ H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLISTER RASHAD P. 
Clasificación:
1.0

Draw bridge was broken. Charged 16 miles, only drove 5. Was overcharged and awaiting my refund. POOR 1 800 customer service!!! They were rude, condescending and arrogant.

Lakia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEONKIA CEAIRA-M H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MANUEL H.  |  First Impressions 
Clasificación:
4.0

Nothing to add, everything went smoothly.

PAMALA DENISE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Valerie W. 
Clasificación:
4.0

Make sure the reserved vehicle is there. However I was given an up grade so I am happy.

SELESTER RUMBLEY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGINA MARY J. 
Clasificación:
4.0

The young lady working the counter when I went to drop the truck off was rude as hell. I walked to give the keys to truck and let someone know I delivered it back. She rudely said just put the keys in the truck and you'll get yr receipt by email and started talking back to her coworker like like I interrupted her and go away. She should be working with the public put her someplace where she doesn't have to help the public and can just run her mouth with her friends

SHERRY H. 
Clasificación:
5.0

I think that the manager could be more considerate in light up in understand with out customer there is no him I'm am active duty military and I was denied my military discount by the manager there was no excuse besides him being Racist I did not argue with him I should home where I was intiled to a m discount on my mobile in he was dumbfounded in still refusing me i just continue my order in left sales rep was very very good

GEORGE WILLIAM F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH ROLAND W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESMOND LATHANIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LORNA CAMILLE B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Arthur T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ramon S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle A. 
Clasificación:
2.0

El cliente no dejó un comentario.

jeremy s.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Clarissa S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DARLENE W.  |  Overall Experience 
Clasificación:
1.0

Absolutely awful!!!

yvonne t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Arteece T.  |  Online Move In 
Clasificación:
5.0

The office rep especially Ms. T were on Point. She should be a great manager or Franchise owner one day.

Anthony E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Raven T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lydia r.  |  Overall Experience 
Clasificación:
1.0

I had to cancel my storage unit because I physically couldn't climb those stairs. There need to be an elevator in this facility which would make it easier to move in and out. I called UHaul main number explained my situation she sent email to the manager about a ground level unit. No response or call from manager even after I emailed him about a ground level unit. I have since found another storage unit at a different facility with an elevator which met all of my needs.

Hazel F.  |  Online Move In 
Clasificación:
2.0

I am very disappointed with the manager and I think he could have handled the situation better. I reserved a storage unit and put a card on file a month ago, I packed my truck up and went to move in and there was no unit reserved for me, but they had all my info saved in there system. I spoke with management and he had no solution to accommodate me and I ended up having to spend a extra $150 for there negligence

Shelisa G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Shabrai P.  |  First Impressions 
Clasificación:
5.0

I wish I had the choice but to bet a heated storage. It was 92 outside and 90 degrees inside. I was soaked wet by the time my fiancé and I were done. Not sure why there is need for a heated storage in the summertime.

Rebecca W.  |  Online Move In 
Clasificación:
5.0

Lots of upgrade at the location since my last visit there! I was in storage for approximately 8 or 9 years at the Livernois Loc and coming back this year for a storage room I was lost at first: the upgrades to the Bldg is awesome!

FELICIAMARIA L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kinra M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lynda H.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

carlos b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda G.  |  Overall Experience 
Clasificación:
4.0

The staff who I first got the uhaul storage unit was AMAZING! The check out staff particularly the Caucasian man was rude, not helpful and combative instead of assisting when the gates and doors wouldn't open with my key! He just kept saying I was doing it wrong which I wasn't and that he has a work order in.. It was 93 degrees outside and I kept having to go back and forth to the office to get into my storage unit…

Monae M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

andrew h.  |  Overall Experience 
Clasificación:
4.0

I checked out of my unit before the renewal date and I am still getting bills with a penalty. I finally reached someone to resolve but still no confirmation. Otherwise, still my first choice for storage and rentals.

Reginald W.  |  Overall Experience 
Clasificación:
2.0

The help was below average

Quanda Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

india r.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Shala L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chedrin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Raven T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LaSherie D.  |  First Impressions 
Clasificación:
2.0

The manager was very rude

Fatimah D.  |  First Impressions 
Clasificación:
5.0

Despite overwhelming technical difficulties throughout the weekend, all staff members were consistently patient and accommodating to customers and managed tough interactions with grace, providing satisfactory service even to rude people. It's great to have good customer service and even better to see that it is embedded in company culture.

Daisy H.  |  First Impressions 
Clasificación:
5.0

Staff are always friendly and ready to assist.

amber a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily W.  |  Overall Experience 
Clasificación:
5.0

What I Loved the Most was the GREAT Customer Service! Very Helpful & Friendly Crew! Appreciate it so so much and would Definitely recommend to others, as well as use this facility when I need storage space again. Thank you  Again from A grateful customer.

mona a.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Karen B.  |  Overall Experience 
Clasificación:
2.0

The staff wasn't speaking nor speaking clearly to be understood. I had to call the corporate office to get them to move on my application. The manager was rude and uninterested in helping us.

Andrea F.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

MIKE R.  |  Overall Experience 
Clasificación:
5.0

Staff went above and beyond in conflict resolution and made sure my experience was less stressful as humanly possible. Even with mix ups from corporate the 7 mile staff stepped in with accountability and not only fixed the issues but also assured me as a consumer. Quality customer care is hard to come by which is why I only deal with this particular location. The staff are welcoming and upbeat , the facility is always spotless and theres never a problem that isn't fairly Negotiated !

amber a.  |  First Impressions 
Clasificación:
5.0

Ninguno

donald s.  |  First Impressions 
Clasificación:
2.0

They want to charge me extra fees after I close my account with them

Michael C.  |  Overall Experience 
Clasificación:
5.0

Shawn helped me with everything! He made my first move an easy process. Thanks again Shawn.

kianna t.  |  First Impressions 
Clasificación:
3.0

During peak hours, the waiting time for assistance can be extraordinarily long, and all team members may not be trained or empowered to handle all transactions. This was actually my 2nd trip. I had come in the day before to pay my storage bill and reserve an additional storage unit, waited in line for 30 minutes, only to be told I'd have to return the following day because the team member was not able to service self-storage account matters.

Sondra J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney J.  |  First Impressions 
Clasificación:
4.0

The second time I tried to get into my storage until, my access code didn't work

Bryce H.  |  Online Move In 
Clasificación:
3.0

You need to add lights to the storage unit and a plug outlet

Joseph C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Onita F.  |  Overall Experience 
Clasificación:
5.0

David Turner and as ll yhe staff are amazingly wonderful people. They all gave the best experience.

Victoria K.  |  Overall Experience 
Clasificación:
5.0

David is very helpful

Myra L.  |  First Impressions 
Clasificación:
1.0

Awful.

Dorthy D.  |  Overall Experience 
Clasificación:
5.0

Great Service

Ericka B.  |  Overall Experience 
Clasificación:
3.0

ok

Wallace H.  |  First Impressions 
Clasificación:
5.0

Rod ✊🏾

Rashard D.  |  First Impressions 
Clasificación:
5.0

The Staff was very helpful and professional the facility was clean and well maintained

saverne h.  |  Overall Experience 
Clasificación:
5.0

I really appreciate Thaddeus and Roderick's help! Very helpful individuals.

tiara h.  |  First Impressions 
Clasificación:
1.0

Horrible just absolutely horrible

Deainna P.  |  First Impressions 
Clasificación:
3.0

Only one agent was at the counter, and the line was moving very slowly.

Arnetta H.  |  First Impressions 
Clasificación:
5.0

Very professional and accommodating. Easily accessible to my current home which makes it convenient to store items until I move to my new home.

Brenda K.  |  First Impressions 
Clasificación:
4.0

Customer service was fine. They answered all of my questions and put any concern's that I had at ease.

kevin w.  |  First Impressions 
Clasificación:
4.0

They are & were very nice & helpful with any & everything any customer needs.

Michelle A.  |  Overall Experience 
Clasificación:
3.0

Price was high

Shannon N.  |  Overall Experience 
Clasificación:
2.0

I didn't like the attitude of the general manager she was very unaccommodating and rude.

chris j.  |  Overall Experience 
Clasificación:
5.0

Love the staff.

mary n.  |  Overall Experience 
Clasificación:
1.0

Your whole customer service department are non informative people. My reservation was wrong It cost me milage which i should have been reimbursed for by your company because of your employee screw up.

Dorrisa C. | Reservación
Clasificación:
4.0

Water was in my storage room, still do not know where and how it got in. It got on a few of my clothes, no big damage just had to wash them. Lorenzo, did not contact me. But, eveeything else was cool.

TERRANCE M.  |  Overall Experience 
Clasificación:
1.0

Regardless to the clean facility the Manager Lorenzo is AWFUL ! Because of his arrogance and rudeness I would never recommend that Uhaul location for any reason.

TAMEKIA B.  |  Overall Experience 
Clasificación:
4.0

....

NATHANIEL B.  |  Overall Experience 
Clasificación:
5.0

I have nothing bad to say....everyone was nice and professional

DARLENE P.  |  Overall Experience 
Clasificación:
2.0

The facility has roaches!! I saw them coming out of units as I moved my things out. I have never had roaches in any of my homes over the last 20 years if they show up in the next few weeks

sherita p.  |  Overall Experience 
Clasificación:
5.0

Everyone was very professional and friendly and willing to help out with any problems and questions.

lashanda h.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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