Best experience
cameron b | First ImpressionsCustomer Reviews for U-Haul Moving & Storage at 520
Testimonials From Recent Customers
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The move in was quick
Valery H | First ImpressionsThis unit was super hard to find. I ended up on the freeway and having to loop around a couple of times before I found the entrance. You need an adequate sign. Better yet, the hurricane tore a hole in the fence, put in a drive way there so people can get to this location from the shopping center parking lot instead of from Wrightsboro Road. Also, the gate is broken. Every time I went there it was standing open, which did not make me feel safe. The gate should be fixed.
KATHY O | Overall ExperienceThe location was very hard to find and tge signs were inadequate.
KATHY O | First ImpressionsStaff was excellent. Move in was challenging as the access code box is on the passenger side of the vehicle making it hard to get in. Other challenge was with access code working. Took many attempts and visits back to office a quarter mile away.
Stephen S | Overall ExperienceVery thorough, conscientious and extremely helpful even with minor concerns. I felt my things were left in a secure establishment.
Douglas R | First ImpressionsBueno
Shanequa F | First ImpressionsI did not receive my lock and key
MALIK F | Online Move InI canceled this the dude at thr counter said he canceled it yesterday
Kishona S | Online Move InMy experience was amazing. The only thing I had a slight issue with is whoever shares the lot with U-Haul. They constantly parked their vans in the way making it hard to maneuver
bradley b | Overall ExperienceThe storage under unit met my needs! Thank you!!
Jerry E | Overall ExperienceThe lady that runs the location I had my unit it did not work with me after one of her other associates dead but I am a heart failure patient so I'm in and out of the hospital. I needed my safe for documents for medical the paperwork that was emailed to me said June and I was going to pay for my storage then I call on 12 May 2023 and they said it's a local office on Riceboro Road that my unit was sold and moved out. I will be following up with my attorney to see if I need to file charges because of paperwork not matching.
Joshaua M | Overall ExperienceLack of communication when changes occur ie; locks changed, gate code changed to key cards, and no one onsite to help when there was a problem. Contact by telephone nearly impossible and price continued to increase!
RONNIE B | Overall ExperienceI like Uhaul however I was unable to get into my unit on the one time that I needed to get really important papers. Uhaul had changed the doors and locks which was ok but did not inform me and gave me a hard time. I was unable to get inside my unit 2 days later. Then I was promised they would give me money off the next month rental. They never did.
VALERIA M | Overall ExperienceThe mgr was helpful but I experienced a break in and was moved but found my lock tampered with along with other locks..
CHARMAINE S | Overall ExperienceExcellent service.
Christopher T | Overall ExperienceI use you guys all the time. Never have an issue.
Christopher T | Overall ExperienceMRS. SHARON WAS MOST HELPFUL WITH MY REQUEST
Byron M | First ImpressionsParaffin is not very friendly and accommodating. Rarely het the unit promised when checking in.
Robert K | Overall ExperienceToo easy to break into. My unit has been broken into twice since uhaul has taken over. Over $5000 worth !
travis e | First ImpressionsMy original unit was given away inspired of reservation they had me running all over Augusta to find a suitable place.
Madeline R | Overall ExperienceMy original reservation was not available. What was given in return was unacceptable with no regard given to size truck I had to unload nor my reservation. Was sent 3 different U Haul site none acceptable for what I needed.
Madeline R | First ImpressionsGood experience overall
Mary L | Overall ExperienceVery friendly and helpful staff. Very clean and accessible units.
DONALD L | First ImpressionsThere wasn’t a lock inside of the storage like it said it would be…Little bit of spiders webs inside but other than that’s it’s was fine
Conchita J | Online Move InLate fees and dates change monthly why????
MICHAEL H | First Impressions