Customer Reviews for U-Haul Moving & Storage at 520

38 reviews

3455 Wrightsboro Rd   Augusta, GA 30909

(706) 733-3252

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Office Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(706) 733-3252

3455 Wrightsboro Rd
Augusta, GA 30909

Services at this Location:

Office Hours

  • Mon-Sun: 24 hours
  • 24 hour customer return
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Coreatha H  |  First Impressions 
Rating:
1.0

I did not receive my lock and key

MALIK F  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

FERRIS H  |  Overall Experience 
Rating:
1.0

I canceled this the dude at thr counter said he canceled it yesterday

Kishona S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kyesha M  |  First Impressions 
Rating:
5.0

My experience was amazing. The only thing I had a slight issue with is whoever shares the lot with U-Haul. They constantly parked their vans in the way making it hard to maneuver

bradley b  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jayana P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kimberley B  |  Overall Experience 
Rating:
5.0

The storage under unit met my needs! Thank you!!

Jerry E  |  Overall Experience 
Rating:
1.0

The lady that runs the location I had my unit it did not work with me after one of her other associates dead but I am a heart failure patient so I’m in and out of the hospital. I needed my safe for documents for medical the paperwork that was emailed to me said June and I was going to pay for my storage then I call on 12 May 2023 and they said it’s a local office on Riceboro Road that my unit was sold and moved out. I will be following up with my attorney to see if I need to file charges because of paperwork not matching.

Joshaua M  |  Overall Experience 
Rating:
3.0

Lack of communication when changes occur ie; locks changed, gate code changed to key cards, and no one onsite to help when there was a problem. Contact by telephone nearly impossible and price continued to increase!

RONNIE B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica L  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

demetria h  |  First Impressions 
Rating:
3.0

I like Uhaul however I was unable to get into my unit on the one time that I needed to get really important papers. Uhaul had changed the doors and locks which was ok but did not inform me and gave me a hard time. I was unable to get inside my unit 2 days later. Then I was promised they would give me money off the next month rental. They never did.

VALERIA M  |  Overall Experience 
Rating:
3.0

The mgr was helpful but I experienced a break in and was moved but found my lock tampered with along with other locks..

CHARMAINE S  |  Overall Experience 
Rating:
5.0

Excellent service.

Christopher T  |  Overall Experience 
Rating:
5.0

I use you guys all the time. Never have an issue.

Christopher T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shamieka C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaShanda E  |  Overall Experience 
Rating:
5.0

MRS. SHARON WAS MOST HELPFUL WITH MY REQUEST

Byron M  |  First Impressions 
Rating:
2.0

Paraffin is not very friendly and accommodating. Rarely het the unit promised when checking in.

Robert K  |  Overall Experience 
Rating:
3.0

Too easy to break into. My unit has been broken into twice since uhaul has taken over. Over $5000 worth !

travis e  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

SAMUEL F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LARRY B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brianna W  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Edward D  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DEVANTE L  |  Online Move In 
Rating:
3.0

My original unit was given away inspired of reservation they had me running all over Augusta to find a suitable place.

Madeline R  |  Overall Experience 
Rating:
2.0

My original reservation was not available. What was given in return was unacceptable with no regard given to size truck I had to unload nor my reservation. Was sent 3 different U Haul site none acceptable for what I needed.

Madeline R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAJEEB A  |  First Impressions 
Rating:
5.0

Good experience overall

Mary L  |  Overall Experience 
Rating:
5.0

Very friendly and helpful staff. Very clean and accessible units.

DONALD L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

COURTNEY C  |  Overall Experience 
Rating:
3.0

There wasn’t a lock inside of the storage like it said it would be…Little bit of spiders webs inside but other than that’s it’s was fine

Conchita J  |  Online Move In 
Rating:
2.0

Late fees and dates change monthly why????

MICHAEL H  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

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  • Trucks for Sale

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