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Lazara B. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage at 36th St
Testimonials From Recent Customers
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Thanks guy good service
glenda w. | Overall ExperienceVery helpful staff.
Scott H. | First ImpressionsThe owner was very nice and well-mannered.
CHEIMA K. | First ImpressionsPersonal is excelente
glenda w. | First ImpressionsTo Clarify a few things, first the young lady who attended to us was not very informed on all the storage protocols of the facility, like the Uhaul rep in Tampa who provided insight on all the offers, once I pick up my truck. Their a corporate facility and they offered certain deals and I was told most corporate facility should also honor the same deal. Was willing to pay for the entire year, but was not given any incentive to do so. Now the two young gentlemen upon my return of the truck were more helpful.
KIRK G. | First ImpressionsThey charge me a late fee and send a reminder o f the late fee but not when the due date was closed how convenient. So I found a new storage and cheaper near the area and brand new facility. And I was informed if I wanted automatic payment which at U-haul they never offered, And their prices are extremely high I only used them for 1 month because that was the only storage available.
KARLA G. | Overall ExperiencePor lo menos el almacenamiento de la 36 st no se lo recomiendo a nadie otro si pero ese no
LILAINE B. | Overall ExperienceWe checked in and 10 minutes later checked out. The storage unit area smelled very musty. The unit we were provided had no access availability for our DJ equipment we NEEDED to store. Extremely tight corner to a very narrow hallway. Doubtful a large dresser could make the corner. We immediately knew the unit would not work. The person working with us had absolutely no knowledge of anything that was storage unit related.
Lissa O. | First ImpressionsUnlike other locations I didn’t have to worry about not getting a unit after I called ahead
PHILLIP J. | First ImpressionsI love the staff you have there now Mr Greeg, Bryant, Adam, Tanya, Denise, and so on, because they're always polite with me patient very considerate very well spoken and respectful and I love that place & the staff who works in it. So everyone be blessed until I see you again .....
ANGELA G. | First Impressionssimple excellent help fully gentleman at office attendance
ROBERTO M. | First ImpressionsMalisisimo y muy mal trato no te ayuda y hablan en muy mala forma
LILAINE B. | First ImpressionsThe girl and the guy were fantastic with helping me
Artis P. | Overall ExperienceOne of the staff members called my friend the N word.
HIRAN A. | Overall ExperienceBien 👍.
Rosa g. | First ImpressionsThere were roaches in the storage unit when we opened it.
Sana A. | Overall Experiencela mejor atención al cliente la tiene.ese personal muy atentos y amables ...
fidel p. | First ImpressionsNone.
Soskia P. | First ImpressionsParking is terrible. 2nd floor storage depends on a dock ladder, which is terrible if you need to store heavy items
Luciano P. | Overall ExperienceExcelente servicio de todas las personas
Alejandro S. | Overall ExperienceTodo estuvo bien lo único malo que el almacén tenia ratones
Yanier S. | First ImpressionsThe staff are super nice the manager gregg is awesome and humane really easy to identify with! Thank you so much!
Claudia I. | Overall ExperienceVery good team there
Alejandro S. | First ImpressionsThe manager Greg was very friendly and helpful throughout my entire time at uhaul. I really appreciate everybody at the 36st Miami location.
David H. | Overall Experienceme atendieron muy bien
PEDRO A. | First ImpressionsEveryone is very helpful and courteous.
Linda P. | First ImpressionsThe staffs there are very helpful and friendly.
Diane G. | Overall Experiencemice got to my stuff
Eleida D. | Overall ExperienceThank you for your service.
Joaquin S. | Overall ExperienceMenissa was excellent!!
Adriana R. | First ImpressionsStaff was amazing
APRIL M. | Overall ExperienceExcellent Team Work
Carlos B. | Overall ExperienceThanks. I enjoyed my uhaul journey and I will come again.
OLLIE B. | Overall ExperienceThe staff was always helpful and friendly and went out of their way to make sure I felt welcome and appreciated. Anytime I needed help whether to find a locksmith, needing to dump trash, or questions about my storage price I didn't have a problem. This location is also very good in that in case of hurricane it is least likely to flood.
ORCHADIA M. | Overall ExperienceBueno
Andreina R. | Overall ExperienceEveryone helped me especially when they knew I had Disabilities. I appreciate everything they did to make things easier for me.
Anna G. | Overall ExperienceEveryone was very kind and the facility is clean. Staff is very helpful and please communicate with the staff they know how to help with the storage and vehicle. Staff is professional
desiree b. | First ImpressionsThe service in this place is excellent!
alex h. | Overall ExperienceThe two girls that took care of me were excellent. The one that helped me to put away my itemswas so sweet and so nice and she deserves a raise. I have back problems and she was just so wonderful!
alex h. | First ImpressionsAlejandro Rodriguez at the facility in Miami was AWFUL! it took him an hour for us to return truck, was rude, cussed in front of us and said bad things about uhaul, tried to make me pay for free stora
Krista G. | First ImpressionsAlways a problem. Incompetent& RUDE staff. Move out date was the 18th spoke to rep and was told I was ready to go, yet I got calls.U-Haul is a joke. Wouldn't recommend ot even to my worse enemy.
Jacqueline D. | Overall ExperienceEveryone at this facility was top notch. The GM Hector runs a tight ship. They made my move very easy and helped in all aspects. I'm very grateful.
Hakim A. | First ImpressionsThe person was great and very helpful
Bessy H. | First ImpressionsExcellent staff and professionalism!
Edward B. | Overall ExperienceEverything was great
Orlando A. | Overall ExperienceI had several issues and my car was totaled due to Uhal. I sent several messages to director with no response. Management is nasty and loss a large number of customer like myself that don't want to
angela b. | Overall ExperienceMe gustó porque un sitio limpio y con aire acondicionado lo único que el precio está un poco harto
Julixa G. | ReservaciónPoor customer service
LUCY L. | ReservaciónMy worst experience. It was a nightmare. I would never recommend uhaul.
LUCY L. | ReservaciónGREAT SERVICE AND DEALS
AHMED C. | Overall ExperienceI’m not recommending this place to anyone, I pay for the whole month on agoust 12 and two day ago I picked up all my stuff and I leaves the keys in the office they told me that they can’t return my mo
omar p. | Overall ExperienceThe staff was very helpful and attentive to our needs
Dantravia J. | Reservación