Customer Reviews for U-Haul de Saint-Léonard - déménagement et entreposage
Saint Leonard, QC H1R1Z6
(Voie de service aut 40 pres de la sortie Viau-Hwy 40 svc rd near Viau exit)
Services at this Location:
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Special Operating Hours
- 12/24/2023: 9:00 am - 1:00 pm
- 12/25/2023: Closed
- 1/1/2024: 9:00 am - 7:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Life N.
Recieved great service from both staff and Micheline.giuseppe V.
All is correct ******************************** Tout est correct. MerciEl hadji Oumar D.
Highly satisfied. Easy and very comfortable access. Conveniently located and very well maintained. Very helpful and knowledgeable staff. I would highly recommend. It was a great experience.johnny r. | Overall Experience
Customer did not leave a comment.melissa F.
Accueil et prise en charge excellentes. VÃ©hicule neuf et trÃ¨s propre.Olivier G.
Customer did not leave a comment.Jonathan G.
Customer did not leave a comment.Alain M.
Customer did not leave a comment.Herby F.
Customer did not leave a comment.sophie G.
Customer did not leave a comment.Mackly F.
Perfect service! Thanks!Olivier S.
the staff is not well organized. the manager was condescending. the blankets were not in the vehicle. the price is excessive.stephan T.
Customer did not leave a comment.Alain M.
Customer did not leave a comment.Gredel A.
The office manager, Micheline is excellent and very helpful! Knows how to advise clients.connie c. | Overall Experience
Customer did not leave a comment.Hanna Lorena A.
Check vehicle maintenanceMohiuddin rabby A.
Customer did not leave a comment.Abdelhak F.
Customer did not leave a comment.melina c. | Overall Experience
Customer did not leave a comment.Vladislav I. | Overall Experience
Staff was rude and unhelpfulChantale V.
Customer did not leave a comment.Joanny V.
Customer did not leave a comment.Fanny D.
Customer did not leave a comment.Lyne B.
I have been a customer for the last 15 years Now I have a cancer and sometimes I have difficulties to pay my rent in due date Micheline, the manager of the U-Haul in st Leonard have been very patient but she make sure the rent is remitted I thank U-Haul and Micheline Beauregard the manager for their flexibility and their help Best Regards Yves NadeauYVES N.
Customer did not leave a comment.Errol A.
Le seul problÃ¨me est la facon dont j ai Ã©tÃ© accueilli si tu met ta voiture lÃ¨ je ne te servirai pas ect...que ce soit par l homme ou la femme mÃªme mauvais service....Auparavant jamais de problÃ¨mes ect.....FRANCESCO C.
Called, reserved, even picked up a little early, still ready. Manager even recognized me from at least 5 years earlier. Excellent service.Joe G.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Chakib C.
Customer did not leave a comment.Jean-Carl D.
Improve communication between the employees. And notes to the rental in process for new information. I call in advance around 6:45PM to know if it was ok to return the car a bit late, after my reservation ending at 7PM. I was tell by a first employee that everything was okay and received the instructions on how to give it back if the store was close. When I arrived last minute at 8PM, a second employee welcomed me to get back the car and was professional but told me that a third employee inside was mad at me. Afterwards, I noticed two invoice messages of presumably the third employee complaining of me being late, without notice, and making wait a family that reserved the car after me. For that, I'm sorry, it was never the intent. Maybe the first employee didn't look for my car to be available after 7PM, before telling me it was ok. Clearly the first and third employee didn't talk together.Valerie-Anne C.
Customer did not leave a comment.Etienne B.
Customer did not leave a comment.Younousse A.
Customer did not leave a comment.Isabelle G.
I paid 250.00 plus 60.00 in gas . Not what I had expected. Apparently I was charged for 2 days and then the price per mileage was insane then 32.00 for insurance which was not negotiated in first place. I doubt I’ll use your service next monthJamaal M. | First Impressions
All is goodwidad R.
Customer did not leave a comment.Audrey F.
Customer did not leave a comment.francois d. | Overall Experience
Thanks for your good job.Giovanni A.
Customer did not leave a comment.veronique V.
Customer did not leave a comment.bernard C.
TrÃ¨s gentil l'Ã©quipe qui Ã©tait prÃ©sent!Eder A.
Van was a disaster, smelled like absolute shitXavier L.
Exactly what I needed. Thank you.johnny r. | First Impressions
Worst customer service ever! The lady there is awfulFlore C.
L'application pour retourner le camion Ã©tait vraiment lente, nous avons 45min a rÃ©ussir Ã rendre le vÃ©hicule par ce biais.Emeline F.
Self checkout vÃ©rifications are way too slowNicolas F.
Bravo a micheline super gentillekhaled B.
Customer did not leave a comment.Khaled B.
Micheline et sont staff sont les meilleurs, respectueux et toujours présent lorsqu’on a une question.HUSSEIN S. | Overall Experience
The space is not well lit no lights. But all in all okcarmelo t. | Overall Experience
Like the lady at the desck. She knows her staff.marouane E.
Service Ã la clientÃ¨le excellent.Mohammed Safouan M.
Customer did not leave a comment.amine H.
The WiFi is very regular, thank youArgemiro M.
The vehicle was fine, but I was surprised that the person serving me could not speak any English which caused difficulty at the counter. I would expect U-haul to employ bilingual staff in Montreal or at least staff with basic English knowledge.Nigel W.
Customer did not leave a comment.Rodeney P.
Customer did not leave a comment.Kitrie M. | Overall Experience
Excellent service, Micheline the best managerAbde boula Z.
RÃ©duire les tarifs !STEPHANE R.
Excellent serviceMarco C. | Overall Experience
Customer did not leave a comment.Mireille G.
Tout Ã©tait parfait pour moi.Sylvain R.
TrÃ¨s bon service de A Ã Zalexandre C.
Customer did not leave a comment.Iheb S.
Customer did not leave a comment.faramarz d. | Overall Experience
Customer did not leave a comment.Sylvie D.
Customer did not leave a comment.JEROME P.
ProcÃ©dure pour remettre le vÃ©hicule aprÃ¨s les heures d'ouverture un peu longueâ€¦ Personnel gentil et compÃ©tent.veronique V.
Excellent service. The staff vas extremely helpful and professionnal. The equipement was impeccable.Christine B.
Customer did not leave a comment.Muhammet K.
Je suis extrÃªmement satisfait du service , j'ai suppliÃ© Micheline de ne plus me transfÃ©rÃ© Ã MontrÃ©al Nord , parce que les camions sont trÃ¨s mal entretenus, trÃ¨s dangereux sur la route .Reginald S.
Customer did not leave a comment.Tony R.
Customer did not leave a comment.minghou X.
Customer did not leave a comment.jose luis g. | Overall Experience
Perfect from start to finish, great customer service. Thank youSwana J.
Customer did not leave a comment.pierre C.
The online booking was good but then they called me to tell me how they would change all my itinerary! That changef all my plansâ€¦.. But then the truck was good + the price was not bad!Maya R.
Customer did not leave a comment.Hugor C.
We were treated very badly by the manager. this was the second time we used the service. We had amazing service for the first time.Joao Luiz S.
The lock to lock the back cab was defective was unable to lock it.carmelo T.
Customer did not leave a comment.Lydia S.
Customer did not leave a comment.Karl M. | Overall Experience
Customer did not leave a comment.Mahmood U.
Customer did not leave a comment.Fehmi B.
Customer did not leave a comment.Trajano E.
Customer did not leave a comment.jorge leonardo o G.
Customer did not leave a comment.StÃ©phane L.
Customer did not leave a comment.Nicolas B.
Customer did not leave a comment.Andre M.
Customer did not leave a comment.Angelo G.
Customer did not leave a comment.Sami J.
Bon prix bon service merciline S.
Tres satisfait du service et professionalisme de Micheline Mercijoudia j. | First Impressions
The 24/7 pick-up website had a bug: when I was prompted to upload a picture of the gas tank level (since it was different from the one displayed), the website would not recognize that I had taken a picture (telling me in red font that the picture was mandatory) but when I would try to take another one, it would tell me that I had submitted the maximum number of pictures. I refreshed and retried a couple of times and the bug was consistent. In the end I went to the counter and the employees were very helpful and understanding.Dominique L.
Everything is well organized! Clean, super polite staff. 5 stars âï¸carmelo T.
Customer did not leave a comment.matthieu R.
The staff was really helpful when I return the truck.Marie Eve G.
Customer did not leave a comment.Thomas L.
Customer did not leave a comment.belkacem A.
Customer did not leave a comment.Martin A.
Customer did not leave a comment.Sameer S.
Send me the receipt 🧾 please. I would like to know if I forgot something alsoMalik B.
Customer did not leave a comment.Joelle L.
Customer did not leave a comment.Patrick S.
Customer did not leave a comment.Raafat M.
Customer did not leave a comment.Katherine B.
Customer did not leave a comment.sylvain m. | Overall Experience
Customer did not leave a comment.Marc G. | First Impressions
Customer did not leave a comment.Giuseppe S.
Personel incompetant et ne save pas comment calculer une facture j,ai du manifesterfrancois b. | First Impressions
Customer did not leave a comment.Olivier T.
Customer did not leave a comment.Alphonse K.
Customer did not leave a comment.willans D.
Customer did not leave a comment.Martin R. | First Impressions
Personnel amical et sympathiqueyvon p. | First Impressions
Customer did not leave a comment.LISE G. | First Impressions
Je suis remercie de votre sécurité.erika de la luz t. | Overall Experience
Merci pour l’équipe très apprécie le service soit le comptoir ou personnel dans l’entrepôt.brahim a. | Overall Experience
Customer did not leave a comment.Dasul M. | Overall Experience
Customer did not leave a comment.Marcel A. | First Impressions
## HELLO ! MERCI À TOUTE L'EKIP TURBO POUR SERVICE, ACCOMMODATION & MM SYMPATHIE .. SALUTATION CORDIALE DAN LA CONTINUITÉ .. 🍎🍎🍎CLAUDE P. | Overall Experience
Customer did not leave a comment.PINA E. | Overall Experience
Cockroaches and mice everywherestephane d. | Overall Experience
Customer did not leave a comment.josee c. | Overall Experience
I dealt with Micheline the u haul on the metropolitan . She took care of me jun 2022 I was desperate to find a storage space during high peek moving season She reassured me she would find me a room and she did . She as took the time to help me with a disagreements I have with U-haul for charging me a full month when I moved out . I purchased a new condo and only found out 2 weeks prior to the moving date Oct 15th and u-haul locked me in until Nov 11th I feel it was injust and Micheline reassured me once again she would help me Micheline is an excellent employee that is very empathetic and serviced me with classsandrina a. | Overall Experience
Madame Beauregard était excellente. Au début l’éclairage n’était pas adéquat. Il s’éteignait au bout d’une demi heure dans le corridor, ce qui fait qu’on ne pouvait pas voir ce qu’on voulait entreposer ou retirer. Je crois que la durée d’éclairage s’est améliorée dernièrement. J’ai toujours été incapable d’ouvrir le cadenas. Il fallait que je sois accompagnée d’un homme pour l’ouvrir.Aussi, je ne me sentais pas en sécurité dans les longs corridors. Il faudrait quelque chose pour bien indiquer qu’il y a des caméras et que les corridors sont surveillés.rosedany e. | Overall Experience
Customer did not leave a comment.Rae D. | Overall Experience
Customer did not leave a comment.roberto d. | First Impressions
Équipe formidable, accueil chaleureux et service impeccable! L’endroit est facilement accessible et très propre Je vous recommanderai sans hésiter Merci !!LYDIA K. | Overall Experience
J’aimerais bien mentionné que les 15 ans passés chez Uaul fut une très belle expérience une mention spéciale pour Micheline Beauregard qui a su livrer les services d’une façon excellente et l homme à tout faire (Eric) qui était toujours là pour moi, Merci pour ce beaux 15 ansLUC S. | Overall Experience
J'ai utilisé les entrepôts U HALL, de St Léonard,récemment et je suis très satisfaite ! L'endroit est très propre et les employés très efficaces et sympathiques ! Je le recommande fortement ! Merci beaucoup ! Martine Brabantmartine b. | Overall Experience
Micheline the manager and her team were flawless. Impeccable from start to finish. It was my first storage experience and they made it incredible.Karl B. | Overall Experience
J'ai été bien reçu le jour de l'ouverture avec vous qui était une Mme accueillante et courtoi. Elle m'avait tellement fait rire cet jour, en gros j'ai aimé faire affaire avec vous pareillement. Donc je recommanderai bien sûre cette compagnie à celui qui voudrait se procurer un entrepôt. Merci de m'avoir servi et à la prochaine si plaît à Dieu.Catherine Coker B. | Overall Experience
Gérante super gentille et professionnelssylvain l. | Overall Experience
Customer did not leave a comment.Amaya B. | Overall Experience
I would have rated my experience higher as the general facilities outside my storage unit were clean and access was easy. The problem was INSIDE my storage unit WHERE I DISCOVER A DEAD, DRIED-UP MOUSE AND MOUSE DROPPINGS EVERYWHERE! ...AND I had to sweep it up in order to hand over the storage unit clean. Leaves a bitter taste in my mouth. Paolopaolo r. | Overall Experience
Customer did not leave a comment.Vincenzo R. | Overall Experience
Customer did not leave a comment.Koceïla S. | Overall Experience
When I moved out. There was lots of mice excrements on all my belonging and boxes chewed though. It even smelled of the urine. I even found a dead mouse.lara S. | Overall Experience
Juste le problème avec les rongeurs (souris)bertho f. | Overall Experience
Customer did not leave a comment.Jean Wiener D. | Overall Experience
Customer did not leave a comment.pierre l. | Overall Experience
Micheline est incroyablement efficace, patiente, organisée, structurée et facile à comprendre. Merci Micheline!!!Karl B. | First Impressions
I was take care by Micheline the métropolitain branch in montreal qc She helped with a storage space she went above and beyond to help We need more employees like hersandrina a. | First Impressions
Customer did not leave a comment.roman jennifer (hendricks) h. | First Impressions
Merci à Micheline et à son équipe pour les très bons services que j'ai reçus au fil des années. Cela fait près de 16 ans que j'avais un entrepôt chez U-Haul à Saint-LéonardTEVA CANADA I. | Overall Experience
Customer did not leave a comment.Jean Claude R. | Overall Experience
Customer did not leave a comment.stephane b. | First Impressions
Customer did not leave a comment.ricardo c. | First Impressions
Customer did not leave a comment.Aline D. | Overall Experience
Customer did not leave a comment.JOSEPH P. | Overall Experience
Great overall service and friendly staff!Iannizzi N. | First Impressions
Customer did not leave a comment.Eric B. | First Impressions
tres bon service avec michelineremi l. | Overall Experience
Customer did not leave a comment.Jean François R. | Overall Experience
Excellent serviceAntonio R. | First Impressions
Mice invasion damaged my belongings and I ended up throwing most of them along with cleaning them still today as I am writing this review. The very reason why I rented out a storage was because I was away and wanted to avoid repurchasing new stuffs once I came back but looks like I need to buy replacements after all, what a waste. The online payment system always crashes so it is really unreliable. Also there was a rent increase which I was not informed of.Tamar V. | Overall Experience
Belle accueil et belle équipe. Merci pour toutCHANTAL Z. | Overall Experience
Nous avons reçu un service extrêmement professionnel et courtois de la part de Madame Micheline Beauregard à l'établissement d'entreposage de Saint-Léonard à Montréal (QC). Anand Sonone et Marcelle BozocAnand S. | Online Move In
J'ai loué l'entrepôt un 16 du mois et j'ai été surpris de devoir payer le 15 du mois. Heureusement que j'ai pris mes précautions et que je payer toujours le 15 du mois. Vos avis disciplinaire font peur, comme la confiscation du véhicule si on a le malheur de stocker des gallons de peinture. Il faut faire attention.didier a. | Overall Experience
Customer did not leave a comment.genevieve r. | Overall Experience
Lieux très propres. Température ambiante de l'établissement d'entreposage idéale en tout temps. Personnel poli, cordial et aidant.Eric G. | Overall Experience
J'ai bien apprécié les unités par contre les heures d'ouvertures ne conviennent pas.Magalie Comtois L. | Overall Experience
J ai reçu un excellent service a la clientèle merciMarc Yves N. | Overall Experience
Customer did not leave a comment.Madjid K. | First Impressions
Customer did not leave a comment.GHISLAN F. | Overall Experience
Customer did not leave a comment.Lilianne M. | Overall Experience
Tout a été à la hauteurSammuel P. | First Impressions
Customer did not leave a comment.djemai d. | Overall Experience
Customer did not leave a comment.jules v. | Overall Experience
Customer did not leave a comment.UMBERTO M. | Overall Experience
Customer did not leave a comment.Sergio S. | Overall Experience
Customer did not leave a comment.rachid a. | Overall Experience
Incroyable- superbe- ultra bien géré - great job Michelinemicheal o. | Overall Experience
Customer did not leave a comment.valentina M. | Overall Experience
Customer did not leave a comment.Michael John R. | Overall Experience
Customer did not leave a comment.fatima zahra f. | First Impressions
Je suis satisfaite sur toute la ligne.marie-eve b. | Overall Experience
Micheline Beauregard was a real pleasure to deal with. She was courteous, professional and provided very quick service. Thanks again, Micheline!Tony M. | First Impressions
A la hauteursanterre m. | Overall Experience
La gérante était formidable . Elle avait des réponses à tout. Merci beaucoup . Madame, Micheline Beauregard 😊👍YVONNE J. | Overall Experience
Customer did not leave a comment.DANIEL F. | Overall Experience
Customer did not leave a comment.fiston mapesa l. | Overall Experience
Customer did not leave a comment.Christine B. | Overall Experience
Meeci, Micheline! Thank you for all of your help.Elsie W. | Overall Experience
La seule raison pourquoi j’ai quitté c’est simplement une question de proximité j’ai trouvé un local dans un entrepôt à 5 minutes de chez moi au même prix. Merci de m’avoir rendu service au moment où j’en avais besoin.mario g. | Overall Experience
Customer did not leave a comment.jessika l. | Overall Experience
Customer did not leave a comment.morane s. | First Impressions
La qualité globale de la gestion du centre est vraiment géré de main de maitre. Une personne de grande expérience très appréciée.pascal b. | First Impressions
Bonjour voici mon évaluation nous avons toujours été très bien servi nous voulons faire une attention toute à fait spéciale pour Micheline étais à notre écoute et toujours disponible pour nos demandes je tiens à féliciter toute l'équipe. Daniel Boucharddaniel b. | Overall Experience
Customer did not leave a comment.charles c. | Overall Experience
Je suis très satisfait d’avoir embauché vos services,tant que je garde mes affaires,ils seront en sécurité avec vous et il n’y a jamais eu de revers. Merciantonio j. | Overall Experience
Customer did not leave a comment.genevieve r. | First Impressions
Mon seul probleme est que l’access coupé a 10pm est tres problematique, ca prends un access jusqua minuitBenoit M. | Overall Experience
Les lumières ferment trop vite dans les couloirs, et il n'y avait aucune lumière pour éclairer notre unité.sarah koch j. | Overall Experience
Professional, friendly and customer focused from start to finish. Merci beaucoup!E-RAYMOND P. | Overall Experience
Customer did not leave a comment.Winzor B. | Overall Experience
My wife and I as anglophone Ontarians entering Quebec to live in the province for the very first time we were warned ahead of time that Quebeckers are not very friendly to non-French speaking people. Our experience at UHaul De Saint Leonard proves that theory to be total nonsense. Courteous, professional and most helpful service was provided by all who were there. Great job and Merci Beaucoup!E-RAYMOND P. | First Impressions
merciFRANCIS B. | First Impressions
Customer did not leave a comment.Giovanni D. | Overall Experience
Le personnel polie et courtois et côté propreté super 👍🏻 beau travail de tous .et Micheline bravoNOEL V. | First Impressions
The manager, Micheline Beauregard, helped me in a moment of crisis when a rude and abusive mover left my things outside of my storage. She spoke with the police on my behalf and learned more about this mover and had him banned from all U-Haul facilities to protect those who use the facilities. She also checked the video footage of this mover to confirm that he stole two items of furniture from my belongings. After I spoke with the police, the mover eventually came back and returned my two items to avoid arrest. Staff who came later came to see if I needed assistance as well. Excellent staff, very kind, friendly, and professional. I would recommend this facility to anyone.rita g. | Overall Experience
Thanks to Micheline for her good serviceemile p. | First Impressions
tank you vary motchguerino v. | Overall Experience
Customer did not leave a comment.marie-eve p. | Overall Experience