Comentarios del cliente para U-Haul de Montréal-Nord - déménagement

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul de Montréal-Nord - déménagement

Grado total:

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Liana D. en

Grado:

El cliente no dejó un comentario.

Fanny P. en

Grado:

Quand lendroit de réservation change, ce serait bien detre avisé avant de se rendre !

Nicola C. en

Grado:

I made a complaint about the amount that was Charged and did mot get a reimbursement. I fill the has tank to half as i was Asked and was still charged for has. If I don’t get my money back I will report it to Consumer protection and CTV go public! Pkease help me avoid this.

Nicolas D. en

Grado:

The pick-up location was changed the night before at 8pm (even though I made reservation a month before), the message left on my answering machine was hard to understand. The location was hard to get to due to massive amounts of construction but no indications were given, had to park far away in street. Nothing was offered in compensation for this ridiculous situation, not even moving straps or a 5$ matress bag. The staff was nice enough, it wasnt their fault and the truck was clean. When I put gas in the truck the needle never moved even though I put in the amount indicated on the contract, this I was told was normal because of the low amount, and I was told I would have to pay an extra 10$ fee because I should have put in an extra liter of gas. I started to lose it because I couldnt believe this whole situation was serious, and he deducted. This was a pretty lousy experience to say the least, do not understand why u-haul functions this way, will not recommend, horrible customer service.

Hassan N. en

Grado:

Waiting is too long for renting. It took me 30 min from entering the store and driving the truck. Waiting for giving back the truck is also long. Took me 25 mins from entering the parking and leaving. Price is good, used the truck 1 extra hour and didnt charge me anything

Matthieu G. en

Grado:

Quicker check in

Stephane R. en

Grado:

El cliente no dejó un comentario.

Marco C. en

Grado:

Avoir un meilleur service à la clientèle. Mauvais service clients

Guy D. en

Grado:

Respect des besoins et du camion demandé.

Michael V. en

Grado:

Their was an error on my bill when I returned the truck. I paid way more then what the clerk on the phone said I would pay for and the clerk in the store didn't care nor did he even look in to the matter when I told him that it wasn't the price I was told I would pay. Had to call customer service and even that didnt resolve the problem.

Presleine J. en

Grado:

Plus de personne à la caisse

Douglas B. en

Grado:

El cliente no dejó un comentario.

Elizabeth D. en

Grado:

El cliente no dejó un comentario.

james A. en

Grado:

Very helpful service for the pick up. It was a bit hard to access with the road work out front, but the location and staff were wonderful.

Jacques F. en

Grado:

El cliente no dejó un comentario.

Jean-Francois S. en

Grado:

El cliente no dejó un comentario.

campusano G. en

Grado:

El cliente no dejó un comentario.

Sébastien P. en

Grado:

El cliente no dejó un comentario.

david B. en

Grado:

J'ai reçu des fausses informations qui m'ont généré des depanses additionnelles...

Alain R. en

Grado:

El cliente no dejó un comentario.

Francois F. en

Grado:

Longue file d’attente!

Lyne C. en

Grado:

El cliente no dejó un comentario.

Felicia M. en

Grado:

El cliente no dejó un comentario.

mohammed L. en

Grado:

Good service.

ghazi D. en

Grado:

Aujourd'hui j'ai pris un camion. Merci pour tous le service est très bon. 5 sur 5

Albert L. en

Grado:

Le temps d’attente pour s’enregistrer était beaucoup trop long. Près de 45 minutes d’attente. ??

Guerty G. en

Grado:

Too slow before getting service

Lara Béatrice L. en

Grado:

The lock on the truck was broken. There was an issue with the locker of the truck. I had to get mad to get my answers over the phone and was put several times on hold for 40 min and another time for 1h and I hung up because no one would answer.

Mario C. en

Grado:

Bon service, merci

Felice F. en

Grado:

El cliente no dejó un comentario.

Andre M. en

Grado:

El cliente no dejó un comentario.

Simon L. en

Grado:

Slow service at pick up and return.

Pierre-Marie D. en

Grado:

2.25 hours to install a hitch is way too much even with the taping of one hole.

Fabien P. en

Grado:

J’ai apprécié le fait que le personnel accroche et décroche la remorque et sécurise tout l’équipement avant mon départ!!!! Personnel très correct!!!!

Daniel C. en

Grado:

El cliente no dejó un comentario.

Justin F. en

Grado:

The clerk should only serve one customer at a time. Our clerk was trying to do two things at once.

PASQUALINO S. en

Grado:

they should have a counter just for returns, instead of getting in line again with people who have to rent. The whole process of renting & returning the rental is very long even when there is 1 or 2 people ahead of you

Luc D. en

Grado:

El cliente no dejó un comentario.

heng V. en

Grado:

El cliente no dejó un comentario.