El cliente no dejó un comentario.judy R.
Customer Reviews for U-Haul at Williamson
Roanoke, VA 24012
(I-581 Exit 460e North Of Civic Center)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.MARK S.
A little priceyDAVIDPATRICK M.
The after hours online check in would not work when I returned the truck. Location finder would not work. Tried on 3 separate phone with location services turned on. Very frustrating. Please address for future customers.ROBERTGRAY C.
The guy shortef me. On my moneyDAVIDLEE B.
El cliente no dejó un comentario.JAMESFRANCIS F.
El cliente no dejó un comentario.JOHNAVIS D.
Attendant..was quick and very niceTIMOTHYALLAN P.
El cliente no dejó un comentario.TYLERWILLIAM B.
Easy pickup and drop off. Rep was super nice.Elizabeth B.
Drop off went without a hitch, thank youNICHOLASDONALD G.
Vehicle was ready on time and well maintained. Staff was friendly and helpful.MICHAELRAYMOND M.
Very smooth transaction thank you very muchLYNWOODF C.
El cliente no dejó un comentario.SONIATATE M.
El cliente no dejó un comentario.bruce S.
El cliente no dejó un comentario.MARY D.
1st time renting a truck and it was a very easy experience. GraciasBRENDASUE M.
El cliente no dejó un comentario.NICOLECHANTEL D.
El cliente no dejó un comentario.KENNETHWAYNE G.
Returning much easier but still lengthyWilliam M.
Thank you. Great experience.THOMASEUGENE F.
Staff was very helpful and polite.Ernest H.
El cliente no dejó un comentario.EARLRANDOLPH E.
El cliente no dejó un comentario.BRUCEWILLIAM R.
Very friendly and efficient. Extremely pleased. Will use again! Asked me to think of them next time I need services and I will!NICHOLASFRANCIS C.
El cliente no dejó un comentario.NICHOLASCOLBY G.
I returned after closing and it was very easy to do so with the app.ANGELAHOPE M.
El cliente no dejó un comentario.Kenneth G.
They got the mileage wrongCody B.
El cliente no dejó un comentario.Bradley S.
El cliente no dejó un comentario.MATTHEWNATHANIEL G.
El cliente no dejó un comentario.JONSAMUEL R.
El cliente no dejó un comentario.JERRYWAYNE S.
El cliente no dejó un comentario.ALANMICHAEL A.
James , customer rep , was very nice on the ph & in person. Everything went smoothly for my local move just appx 5 min's from 1 apt to another (same landlord). He was honest, as was i ,in returning it under the 5 hr time frame. This was my 2nd time renting at the same location in the last 5 yrs. Both were highly satisfactory. Thanks James..& Uhaul. DwayneDWAYNE F.
Fantastic employees.EARLRANDOLPH E.
El cliente no dejó un comentario.MARK K.
El cliente no dejó un comentario.KETHAN R.
Spencer is the best! Employees like Spencer are what sets a location apart from others.Mimi Y.
El cliente no dejó un comentario.DENNISANDREW M.
Great service! Super helpful. Loved the online services!STEVENWADE P.
James the employee at this location was very impatient with me and yelling at me when I was asking him a question. He told me I had to drop the u haul truck 1 hour away from my home destination and began yelling at me when I asked him if I can drop it off somewhere closer he began to get angry and refusing to answer my question he kept repeating no you have to drop it off 1 hour away at this other location and that's my only option and I was almost about to walk away with this incorrect information. He was rushing to get to the other customer behind me while I just had barely 3 minutes with him. My drop off location was excellent customer service. The guy I returned it to was excellent and very nice.RANDY S.
El cliente no dejó un comentario.Alexandra W.
service contract wasn't able to be found which had been done several weeks in advance. Truck could have been cleaner and we did not get the appliance dolly that was requestedFREDRICKCHRISTOP C.
El cliente no dejó un comentario.Michael K.
El cliente no dejó un comentario.KENNETH JAMES J.
El cliente no dejó un comentario.ANTHONYWAYNE J.
Very uneventful and easy return of the trailer.Jacques V.
El cliente no dejó un comentario.CHRISTOPHEREUGEN B.
El cliente no dejó un comentario.GINGER W.
Great service and very customer friendly. How ever will never rent from your hersburger rd. Place. But your Williamson rd store is top notchRALPHWAYNE S.
El cliente no dejó un comentario.DAVIDD K.
Jim is patient and courteous to all the customers I see coming and going in the store. Good follow up on appointments and explaining the results.bruce S.
El cliente no dejó un comentario.STUART I.
Maybe another person but the gentleman helping us was very, very niceEllen C.
Well the first truck the gentleman brought me had a check engine light on the second truck had a busted Muffler and I drove it all the way to Nashville Tennessee very poor service the extended mirrors on the outside were not adjustable it was a 15 foot truckDONALDWAYNE L.
El cliente no dejó un comentario.Stanley H.
Man, I wish every location was like this one. I just moved here recently from Houston and honestly they weren't as helpful and some what rude! You guys here have helped so much since any dealings with you! Thank y'all!MARINA R.
Thank you for the excellent service!SAMUELPATRICK R.
Thanks for being hear.EVAMARIE B.
El cliente no dejó un comentario.KAREN A.
El cliente no dejó un comentario.RONNIE K.
Send employee to customer relations training and have them answer the phones and return customers calls . Have them take responsibility for errors and correct the overcharges and wave the fraudulent fees when the timely attempt to check the truck back in was "noted" but fees nevertheless offset any refunds appliedSTEVENAUBREY B.
El cliente no dejó un comentario.BRIANKEITH R.
Helpful and accomodatingROBERTPAUL V.
El cliente no dejó un comentario.JOHN G.
Easy PeasyJoseph R.
Very friendly staff!m and very helpful!CATHERINENICOLE O.
Spencer is the best! Pickups are super easy, and he seems so pleased about our use of the trailer to haul styrofoam to be recycled. He is so helpful and kind, and the check-in and checkout go so quickly. This location is my go-to because it is so well run and Spencer makes it a pleasure.Mimi Y.
These guys Are great always have been like familygordon B.
Awesome customer service..rep's on site were knowledgeable and very friendly..Thank you for coming through on short notice for my rental needs!!Timothy T.
This is my go-to U-Haul location and I use it monthly. There should be a way on the website to set my preferred U-Haul location for ease in reserving equipment from this location.Mimi Y.
The ramp on the truck we rented got stuck out. Had to call roadside assistance. Lost 3 hours of moving time waiting on the repair. Once that was done & we were able to start moving I noticed the truck acted like it had a hard time changing gears. I hope next time I move I can just hire a moving company I stead of having to rent a truckTRACIELIZABETH C.
Employees very nice and helpfulScott Z.
El cliente no dejó un comentario.GREGORYMICHAEL D.
El cliente no dejó un comentario.john A.
Lot very full and parking limited and dangerous due to proximity to streetMarlan M.
El cliente no dejó un comentario.SAMMYJOE V.
Great customer service. Quick check in process. Thanks !KEMBERLYDAWN C.
El cliente no dejó un comentario.WILLIAM M.
Jake was great a pleasure to deal with .ANTHONYMAURICE B.
Great experienceDWAYNECHRISTOPHE W.
El cliente no dejó un comentario.TIMOTHY G.
Quick service and newer truckANDREL J.
El cliente no dejó un comentario.KIMBERLEYJO P.
El cliente no dejó un comentario.YEZHE L.
Everything was good.JANETSIMON C.
El cliente no dejó un comentario.Kurt S.
El cliente no dejó un comentario.MATTHEWROLAND B.
Nothing, the drop off was fine.Tyler H.
El cliente no dejó un comentario.adam J.
I was an hour late picking up my rental so had to go into the office to get the equipment. It would have been good to have communication that a delay in picking up a rental would cancel the ability to do the remote check-in. As a result, several vehicles had to be moved to get access to a truck for me which also meant I had to rush through the inspection process because I was sitting on the side of a main road.RAPHAELSHERIAR T.
The customer service representative , was very professional and had a very nice attitude.CYNTHIALYNN W.
Nothing it was a easy processMonique J.
Spence Hall at the Williamson rd uhaul is amazing with his customer service. It was extremely busy and he handled everything with fast and friendly service!!!Sandy P.
El cliente no dejó un comentario.Kevin S.
El cliente no dejó un comentario.caroline S.
El cliente no dejó un comentario.WADE S.
This location was great and went over and beyond to make everything work out great with my reservation! Great staff :)Mary P. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
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We have an adaptive reuse program to better the environment!