Comentarios de los clientes para U-Haul at Williamson

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul at Williamson

Clasificación general:

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Mimi B.
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El cliente no dejó un comentario.

Joe C.
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El cliente no dejó un comentario.

PIPASTEWART W.
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El cliente no dejó un comentario.

LISA V.
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El cliente no dejó un comentario.

Randy W.
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El cliente no dejó un comentario.

FELIX M.
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El cliente no dejó un comentario.

JAMESGERALD B.
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I am very pleased with the rental. I have no comment to improve as the rental was excellent. Thank you.

Chad F.
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The staff were helpful and made it very easy to return the truck and auto transport. Thanks!

ERIC SCOTT R.
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El cliente no dejó un comentario.

MIMI GREEN Y.
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I do have feedback. It should be clearer in the reservation what the pickup address is. Often we will start a reservation online at one location and be directed to another location for pickup. I went to the previous location to pick up the truck and it was the wrong one. It was my error, but people renting a truck are involved in a lot, so maybe make that clearer. The desk person was super nice but not wearing a mask. I prefer people who deal with the public to wear a mask. But it's a very small location and he was great; very nice and capable, so if it is up to the worker to mask up then that is fine. Don't cause a problem for him, this is just an observation and not a complaint.

Vashti A.
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Over charged and when asked why I was told I'd get a call back and still no one have called but my card have been charged again

Verne C.
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El cliente no dejó un comentario.

KARENS W.
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Excellent, friendly service. Will definitely come back when I need

JILLSTALEY S.
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there needs to be a penalty for people who block the way for other vehicles to be returned. I returned early and was fortunate to find a spot entering from the road.

WILLIAMHUBERT H.
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Have dollys to rent

Thomas B.
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Service was prompt and the location is well stocked w inventory. However the Van I rented stank like cigarette smoke. Had to run my errand with the windows down. Absolutely gross. And during a pandemic no less where cleanliness of a shared vehicle is front of mind for customers.

Brent D.
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Used the online check-in and the process took 25 minutes, which is way too long. To be certain this was the NOT the fault of the local attendant, who was very helpful.

DOUGLASNATHANIEL E.
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El cliente no dejó un comentario.

Branden C.
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Was not contacted by anyone to confirm the pick up location. It had changed and we found out the day we picked it up. The contactless pick up was a hassle. The app kept timing out and saying “no network connection” we were then charged the correct amount the day we returned it. Then 5 days later charged another amount, when I emailed the manager who sent me the original receipt about the separate charges I never received a response. The money came back the next day but the inconvenience of paying for it twice with no explanation added stress to an already stressful situation.

CHRISTOPHERDARRE D.
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El cliente no dejó un comentario.

john L.
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El cliente no dejó un comentario.

Daniel W.
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El cliente no dejó un comentario.

FREDERICKALAN L.
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El cliente no dejó un comentario.

ELIZABETHANNE-MA L.
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El cliente no dejó un comentario.

BRIANWAYNE W.
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always a pleasure dealing with the guys at this location. thanks

sandra G.
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More people to check in.

Margaret L.
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El cliente no dejó un comentario.

KENNETHMAX W.
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El cliente no dejó un comentario.

CHERYLYVONNE G.
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El cliente no dejó un comentario.

Lori C.
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Was very busy at pickup and having one person working caused a back up of customers. Not blaming the guy working, he needed more help.

kate G.
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El cliente no dejó un comentario.

WAYNEEUGENE R.
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El cliente no dejó un comentario.

GEORGEWYTHE A.
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El cliente no dejó un comentario.

JAMESR D.
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The truck we needed was available and clean. Service at time of rental and return return was great. Thank you for a great customer experience.

DENNISSCOTT L.
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Very polite and professional

LEIGHPRESTON H.
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The staff was extremely nice and put me in a practically new truck. The vehicle was easy to pick up and easy to return. I couldn't have been more satisfied and pleased.

JAMESJOSEPH H.
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No recommendations for improvement. The guy that manages this location is a very helpful, friendly and hard working person. It is obvious he strives to provide great service and help each and every customer. He should be commended by the corporation for his hard work and sincere concern for customers!

Debra R.
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El cliente no dejó un comentario.

William M.
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Williamson location was fantastic, James was great. Had me in and out very efficiently.

DARRYLFLOYD A.
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My experiences with U-Haul are always top notch. This was another one of those experiences. Thank you.

Kathy N.
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Virginia was awesome. I can't say enough about Kelsey(Blacksburg). Ohio has been a nightmare. Because the employeres were not trained I was not able to access my u box. I had to wait. Very inconvenient as far as I am concern

CHARLESDAVID B.
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I would use them again

MARSHALLBAYLY K.
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El cliente no dejó un comentario.

Charles T.
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El cliente no dejó un comentario.

Heather W.
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The truck did not have the right equipment to hook a tow dolly up. It took over a hour to leave.

ELIZABETHANNE F.
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We reserved for 2 hrs. We left uhaul at 9:30 due the flake ass boss we returned truck 10:30. I was charged 25.41 because boss on Williamson rd did not check us in until11:49. We checked truck I. At 10:30 am. I got ripped off. And I got a fefund of 20.00. I'm going all ver social Medea what a ripoff.

TYLERMICHAEL B.
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El cliente no dejó un comentario.

KATILUCIA T.
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El cliente no dejó un comentario.

LARRYLEE L.
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Staff rude

WAYNERICHARD S.
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El cliente no dejó un comentario.

mary D.
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El cliente no dejó un comentario.

WHITNEYLYNN W.
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The gentleman working there was very helpful and excellent

Gina C.
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Nothing

BRIANALEXANDER C.
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El cliente no dejó un comentario.

DANIELJASON G.
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Spencer was great!! They treated me very well!

NESTORDUMELIO M.
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El cliente no dejó un comentario.

ANDREW THOMAS D.
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Great customer service. Very fast and friendly.

TONYLEE S.
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It's All Good !

PAMELAJOY R.
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Nasty inside, engine sounded like it was going to blow up. No side board to get in and out. Hard getting in.

CASSELLA K.
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Everything was great.

ARNEROLF S.
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The manager at this location is an outstanding employee. He was very busy on Saturday morning, by himself, handled the crowd very professionally and organized. He helped me as if I was his only customer. Great experience!!

Fredrick S.
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The man managing it was great!

arnold B.
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great truck!

EDITHRUTH C.
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El cliente no dejó un comentario.

MICHELLEKAYE D.
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El cliente no dejó un comentario.

JOHNROBERT W.
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Always very efficient and a great location personal is the best

Mark L.
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El cliente no dejó un comentario.

Johnny H.
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El cliente no dejó un comentario.

SYDNIMARINA C.
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El cliente no dejó un comentario.

THOMASMICHAEL D.
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There was an issue with mileage on the van where the amount of miles we supposedly drive would be impossible to in the amount of time we had the vehicle. The Manager at the location who we dealt with understood and fixed the problem. Thank you!

shelly M.
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Truck cab was dirty looked like it had not been cleaned in awhile. Door on passenger side would shut but had a gap would not close all the way. Person at the desk was indifferent to problems. Thankful we did not need it to go far or for very long. Would not recommend that location to anyone. Will not go there again.

DANIELBOYD U.
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El cliente no dejó un comentario.

Gerald W.
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Perfect, pre registered and quick out and returned.

SHERRICOMBS T.
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James & Spencer are great to work with!!!!

Jason W.
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El cliente no dejó un comentario.

Kevin W.
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The gentleman who helped us was wonderful, esp bc I thought I had set things up to retrieve w my phone, but it wasn't working. One thing that COULD have been an issue: I reserved a furniture dolly, but he did not have one. It was fine, bc we wound up not needing it, but it could've been a big problem for someone else.

Ryan P.
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The employee who helped me return the trailer was a pain in the ass. He was rude and swore quite often.

walter B.
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Slow service Not so nice sales person.

DAVIDCARLETON M.
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El cliente no dejó un comentario.

WESLEYVIRGIL R.
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El cliente no dejó un comentario.

Christopher M.
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El cliente no dejó un comentario.

Frank H.
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El cliente no dejó un comentario.

Carmen P.
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El cliente no dejó un comentario.

GEORGEMICHAEL B.
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Incredible Customer Service at this location.

BURT M.
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Air pressure in tire was low; had to stop 2x for air.

MICHAELWAYNE M.
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Service and equipment were exceptional.

ADRIENNE P.
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El cliente no dejó un comentario.

PEDROYORDY T.
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Everything was good

ALEXANDERDANIEL R.
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Friendly and helpful.

JOHNROBERT W.
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Always a easy transition here thanks

MICHAELBARNARD H.
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El cliente no dejó un comentario.

TYLERMICHAEL B.
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Streamlined drop off process and very personable and helpful employees. Cannot recommend enough.

morgan I.
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The gentleman working on 9/12/20 was very helpful and made returning the uhaul simple.

Oscar F.
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El cliente no dejó un comentario.

COREYDARNELL C.
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The worker needed help and he was not a people person

SAMUELISAAC P.
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Professional service. We got what we needed.

JOSEPHBARTLETT R.
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Truck was not clean We had to clean off every surface just to be able to sit down Manager was very rude

JOHNROBERT K.
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Great service and assistance

ROGERCOY O.
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El cliente no dejó un comentario.

WHITNEYBROOKE D.
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The guy that hooked my trailer up did not hook the lights up. I could have been pulled over for not having lights on the trailer. Other locations hook the lights up and have me push the brakes and check the turn signals

angela z. | Overall Experience |
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The staff were friendly and very helpful. I would use this location again.

Mary P. | Overall Experience |
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This location was great and went over and beyond to make everything work out great with my reservation! Great staff :)

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