Customer Reviews for U-Haul at Western Ave

3,771 comentarios

4167 S Western Av   Los Angeles, CA 90062
(South of King Blvd @ 42nd st)

(323) 295-6122

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(323) 295-6122

4167 S Western Av
Los Angeles, CA 90062
(South of King Blvd @ 42nd st)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ABISHEK K. 
Clasificación:
5.0

I was very satisfied

ANNIE M. 
Clasificación:
4.0

Nada

MARIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN B. 
Clasificación:
5.0

Ninguno

ZELDA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NATASHA C. 
Clasificación:
4.0

Discount from frequent customer

EUGENIO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
1.0

Clerk was excellent. Nice, friendly and efficient. This location was far away from the location we originally arranged. You changing the drop off location at the last minute is unacceptable. Very, very dissatisfied.

Steven H. 
Clasificación:
5.0

Gracias

ROY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GIOVANNI O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN P. 
Clasificación:
5.0

Staff is always courteous.

FLORA R. 
Clasificación:
3.0

Put a fence along the front of the property to help keep the homeless and prostitutes off the property.

DWAYNE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATRINA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ONEL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hector F. 
Clasificación:
3.0

I told the phone rep as well as the store rep I did not need coverage but I was charged anyways. I am very dissatisfied.

LEADRIANNE W. 
Clasificación:
5.0

The vehicle I used was in good working condition but I noticed that when I was hauling fully loaded and was in the freeway as I pumped the brakes the revolutions shot up to 5000 and it was pretty loud every time I braked from my speed being at 55 or higher then on my way back I was empty and my disabled the tow/haul and it was completely fine in my braking that vehicle needs a diagnostic check/ maintenance or some troubleshooting with the engine/transmission

JOSUE A. 
Clasificación:
5.0

Friendly staff very nice

DANA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAUREN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DORIS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN R. 
Clasificación:
1.0

El cliente no dejó un comentario.

EULALIO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAHLIA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

KEVIN R. 
Clasificación:
5.0

Very good costumer service and professional. Thanks to all over there on western!!!!

LARRY K. 
Clasificación:
3.0

The person in charge of returns is very rude.

Brian A. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA T. 
Clasificación:
1.0

El cliente no dejó un comentario.

ALLANA D. 
Clasificación:
1.0

Very poor customer service! And the sad part is that I was dealing with the owner of the place as far as his tag stated, he was very rude and Getto and using unprofessional language with me and the rest of the costumers .. never going back there again and probably never using uhaul again from what I had to deal with during my worst experience ever !

WALID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOVANNY L. 
Clasificación:
5.0

All was very nice with stuff members

GUADALUPE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SOPHIE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELAEDEN R. 
Clasificación:
5.0

Very polite customer service. The vehicle was ready when we arrived and very smooth rental process.

PAUL A. 
Clasificación:
3.0

The auto transporter fender to bring down was all bent and the the strap on the passenger wheel was cut I had to use my own strap to hold that wheel in the trailer employee stated we can't drop off after hours but their sign says 24/7, I check their location online says 24/7 drop off. I got charged an additional 20$ the following day not sure why

FREDY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY M. 
Clasificación:
5.0

Great 👍

DANYELLE B. 
Clasificación:
5.0

have every type of equipment spread out at different locations. I had to drive 2 hours one direction to a location that has the equipment I need

SUNDAY I. 
Clasificación:
5.0

Nothing. Overall everything was excellent. Employees were amazing. All of them... Thanks for having well customer service employees

MARIO M. 
Clasificación:
5.0

Efficient professional prompt service

LEVI G. 
Clasificación:
5.0

The only thing I did not like is that I had a reservation by my house but then they called and sent me miles away to pick up our truck .. we went over our mileage but only because we had to get the truck so far from out original location . Very inconvenient especially when you are stressed from moving . But the 2 guys were very helpful there their customer service was great !

ALEXANDER I. 
Clasificación:
5.0

No suggestions. Everything went smoothly!

MICHAEL Y. 
Clasificación:
4.0

The truck needs fixing it runs jerking .

XAVIER B. 
Clasificación:
1.0

Everything started good until I returned the vehicle and the associate charged me an additional 14miles on my credit card with out me noticing it!! They record your outgoing miles but won't display your return miles on the contract! You ask what can you do to make it better! Hire honest people!!! I will never use uhaul again and will bss mouth you for the rest of my life!!

EDWIN H. 
Clasificación:
4.0

Only improvements is with the internet system it continually put employees in bad situations with quick tempered c customers for things they no control over.

Darryl W. 
Clasificación:
5.0

The service was amazing. They have everything you need to make moving easy. The sele representing are very kind and professional when it come to serviceing your needs. I've used this location several times. And if needed again. Will come back. .

CHERYL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TANYA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LILIAN S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DIAMARYS L. 
Clasificación:
3.0

Next time when I make a reservation for a van. It should be there when I pick it up is call reservation.

ANDRES E. 
Clasificación:
5.0

Very efficient and helpful staff

ZAINA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DLISA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kai B. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CECILIA F. 
Clasificación:
5.0

Nothing. PERFECT!!

GANESHA D. 
Clasificación:
2.0

El cliente no dejó un comentario.

DAVID V. 
Clasificación:
5.0

I've been running from the storage for years I love it thank you for the good service

MORGANA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRELL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TYRONE J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOSE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

VERNELL E. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONNA J. 
Clasificación:
5.0

Excelente servicio.

JOSE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE H. 
Clasificación:
2.0

One of the employees was drunk and hungover throwing up holding up all the customers , don't know her name but she had a short hair cut , it was unacceptable I couldn't believe it she even admitted to being drunk because she haven't drank in a long time that was very unprofessional and held up a lot of customers from returning vehicles , I more concerned on why they let her stay at work under those conditions

LASHAWN T. 
Clasificación:
1.0

I reserved my car hauler 4 weeks. And when I arrived they didnt have my car hauler... they wanted me 2 go to another location 15 Miles from that location... poor customer service

SAUL H. 
Clasificación:
5.0

This is the only U-Haul location I rent with! Ive rented with this location 6 times! Always stocked with what I need & the customer service is amazing! The cars are always clean & I love the new vehicles!

SYNTHEA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

OMAR S. 
Clasificación:
4.0

Another employee too much waiting

FRANCISCO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy M. 
Clasificación:
2.0

The truck that I rented smelled really bad and there was dirt all over the inside of the Truck I told Mr Niel but he had nothing to say being he was the one in charge of cleaning up the trucks. I feel I should be comped something for this horrible experience.

JAMES B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GILBERT L. 
Clasificación:
5.0

I have use this place twice and on both occasions the service has been first rate both checking in and out . I don't know their names but it was excellent service

SOFONIAS G. 
Clasificación:
5.0

It was fast and easy I would do business there again

MARCELO D. 
Clasificación:
1.0

Everything y'all need to improve everything at this location. Are just relocate not a good location at all trucks come up missing right along with the batteries. Very bad area

WILLIE W. 
Clasificación:
3.0

dropped off truck after hours. Need to indicate which entrances are blocked so customers returning trucks after hours do not have a hard time finding an open entrance.

DONIECE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia T. 
Clasificación:
5.0

Awesome employees, very helpful, 👍👍to both Mr Leonard and Mr. Neal. Always keeping customers satisfied.

CECILIA F. 
Clasificación:
5.0

The customer service inside and out was excellent I think they went far and above anything we could've expected equipment was clean it was very courteous will use them again which is about the third time anyway

ROBBY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy M. 
Clasificación:
2.0

To whom to reading this email, I put gas in car ,after i return it they say when i pic it up it was half tank gas ,i have photo they show 1/4 thank gas i ,they charge me $69 for it ,i sand the photo to them ,which show it was 1/4 ,they say OOOO ,this people is very bad , ,best DR kass

KASRA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard C. 
Clasificación:
5.0

Omg your worker at this location was working by himself and the computer's were down, he went over and beyond to help everyone trying to rent trucks he used 2 of his phones trying and accomplished the customers. There was customers coming from another Uhaul that did nothing for them and decided to go to the location where I was at they kept praising him for his helping everyone he worked also very fast considering his use of his cell phones my God. What a blessing

PATRICIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

IGAL T. 
Clasificación:
5.0

Make sure that the outside of the vehicles are washed properly including the windshield and the frame of the back of the van under the black mat. I am in the cleaning industry as an owner and I went above and beyond to make sure that the U-Haul was cleaned properly before I turned it in. I appreciate the service and I will definitely come back when needed. The person who checked me in who was Mr Leonard Cash was very professional and well spoken.

RODERICK T. 
Clasificación:
3.0

I was charged to much I had an emergency and they didn't honor my emergency

GWENDOLYN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

BILLY S. 
No se han enviado comentarios para esta ubicación.

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