Comentarios del cliente para U-Haul at Sudley Rd
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Testimonios de recientes clientes de U-Haul at Sudley Rd
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Paul V. en
This location in a congested area but the employees are great despite traffic and crowds
Marlene P. en
There was no space on site to leave my vehicle. They did instruct me to park 3 buildings away in the back spaces of a strip mall. Not great for me, 68 yr old woman and it was raining, coming back after dark. Had no options but to do it. Only for that reason would I not use them again or recommend them.
STEFAN S. en
Thanks
William A. en
I was told when I returned the equipment that the price was going to be $40. But then when I saw the charge to my card it turned out to be $48 instead. Would just like the have the details be told clearly a d accurate.
Tank N. en
The gays are so nice
Chris H. en
While this location was great, the online reservation and over-the-phone customer ServiceSource process was extremely poor. U-Haul changed my pick up location three times, called to let me know that my reserved and confirmed equipment was no longer going to be available, and, when I called to discuss it, the service from the Woodbridge, VA office was poor and argumentative to say the least. In the future, I will always seek out an alternative to using U-Haul.
Joshua G. en
The staff was friendly and helpful. My only complaint was that the cabin of the truck was filthy.
Arthur S. en
You become much too expensive for trailer rental! Over $600 for a 12x6 one way, never again.
Wallace J. en
Put new wiper blades on the truck.
TAMARA D B. en
Issue isn’t with location the problem is the fact that I had to call the 800 number three times to report that the 1/2 dozen of pads that I was charged for were not in the truck. Additionally, someone should explain to customers that when closing out your ticket via the mobile app you need to do that at the physical location. If not, once again you are stuck calling the 800 number, and they can not close the ticket.
Michelle T. en
The agents were friendly and knowledgeable and the rental process was quick and efficient. One of the agents brought the truck up front at the main entrance and it was greatly appreciated because it was a very cold morning. I would also like to express that the movers from Pender Moving Services were excellent!
Amanda M. en
Had a great experience - recommendation would be to offer ball and adapter into original price as rental option
Robert S. en
All of the guys who helped did great.
Kieran S. en
Gas tank only half full. Truck was dirty. Web app was not working for pick up inspection. Return processing took too long.
Earnest G. en
Very professional and helpful
Michael R. en
U-Haul leaked. Water on everything by back foot and half of the floor