Customer Reviews for U-Haul at South Cobb Pkwy

6581 comentarios

543 Cobb Pkwy S   Marietta, GA 30060
(S Of Big Chicken On 41)

(770) 428-3727

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(770) 428-3727

543 Cobb Pkwy S
Marietta, GA 30060
(S Of Big Chicken On 41)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
5.0

Center cup holders were dirty with spilled sticky stuff, but it was a rental truck so not bad really.

JAMES K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leroy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEATON V. 
Clasificación:
4.0

El cliente no dejó un comentario.

NAYANKUMAR S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tempest K. 
Clasificación:
3.0

We required an adjustment for supplies we did not use. I was told to let the gentleman checking in our vehicle know. I went out to inform him and he basically ignored me. I asked if there was anything else he needed from me and he just turned and walked away without answering. Then the additional charge showed up on my bill. This was both rude and disrespectful and was not indicative of the service I received from the associates inside.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARYN S. 
Clasificación:
5.0

Morgan was helpful and caring. She helped me with equipment and suggestions that made our move much easier. We drove past several U-Haul location to get to this location because of truck availability. You brought me back the next day for a second truck with your helpful attitude. I will recommend this location as often as possible.

Gregory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda W. 
Clasificación:
5.0

Morgan was the best. She was knowledgeable and was able to help with the right equipment to make our move easier. Thank you for everything!!

GREGORY H. 
Clasificación:
4.0

Have a direct paved/concrete path from pick up parking to store to avoid walking around, through parked equipment or on grass.

David Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM L. 
Clasificación:
5.0

Great Customer Service

ELGIN W. 
Clasificación:
1.0

I was transferred to this location from another that wasn't open for my reserved pick up time so the day started bad. Uhaul offered to upgrade me to a bigger truck (didn't need it) at the same rate, I needed the location and time. Arrived now 40 minutes after my first appointment time. Attendant Sent me to replacement truck clear across the lot. As a person with mobility issues that is a big customer service issue. Well… guess what. Doesn't start. That is correct. Dead battery. I have to navigate back the entire lot to get attendant because she didn't even walk us to the truck. We are now almost an hour late and further away from the preferred destination. Now we are moved into the third truck. This is on the clear front of the lot. Remember I have mobility issues. So I'm extremely exhausted by this time and so frustrated. We are just happy we are about to Finally be on our way. Ugghhh…Cup holders filled with water or liquid, Couldn't put anything inside them. Gas tank sitting below a quarter tank. Start on the way and the entire dash has a short. We have no idea of miles or anything. What a terrible experience! When I return to uhaul I was trying to tell the employee the issue with the truck and was told, “sounds like a loose wire, I'm sure that didn't effect your rental”. As a customer that has rented trucks for business and personal use for the last 30 years,Goodbye Uhaul. Never again Uhaul. Never again!!!

Renee W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON V. 
Clasificación:
3.0

Lower wait times. The gentleman in front of us had been waiting a while. One agent was filling propane, so we had to wait to be serviced, after being sent 25 min away from my original uhaul location, due to not having my guaranteed equipment.

SHAMIA A. 
Clasificación:
4.0

We had a long wait to return the truck. Not the end of the world but we were tired and hungry and would have preferred a quicker return.

Andrew D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kym J. 
Clasificación:
5.0

Morgan was so helpful this morning when I picked up the truck. And then another staff member came so quickly to check me out when I returned the vehicle. The location is excellent. It is so easy to access.

Jennifer E. 
Clasificación:
5.0

Thanks so much!

MARIO A. 
Clasificación:
5.0

Great service

Richard W. 
Clasificación:
5.0

Your agent, I believe her name is Maggie, was very kind and helpful.

RANDAL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
4.0

Great job I like this location Ay moving company LLC. Atlanta ga.

ADEWALE Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINALD W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorenzo M. 
Clasificación:
5.0

Everything was quick and efficient. Easy experience. There are more convenient locations but I prefer South Cobb. Good choice of equipment and easy in and out.

DAVID Z. 
Clasificación:
5.0

Great!

CHRISTOPHER B. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
3.0

They charged me more than it should be.

Andre R. 
Clasificación:
5.0

Greg gave Excellent customer service and I think the young lady name was Maria, she was awesome as Well.

ANJOLI H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
5.0

I have used this location for years. Today they provided me with excellent service an a brand new vehicle. Once again, excellent job UHaul! Jim A

JAMES A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles K. 
Clasificación:
5.0

The equipment was good and the pricing very reasonable. It's nice to know that I can count on Uhaul to be affordable when I need to move something.

DONALD B. 
Clasificación:
3.0

El cliente no dejó un comentario.

TOSHIANNA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR T. 
Clasificación:
2.0

Gregg has Awesome Customer Service, is friendly, and very knowledgeable.

ANJOLI H. 
Clasificación:
5.0

Great experience with the rental, pickup/dropoff, and customer service! 5 stars! ¡Gracias!

Janet L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KUMA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

YVETTE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
2.0

After my original selected location for pickup was changed to this location, I wasn't pleased with the fact that none of the three dollies I reserved were available. Moving time is a very time sensitive choreographed event, so for zero of the three dollies being available, that is unacceptable and could've been disastrous for someone else not having friends with supplies. Also, 1/8 tank of gas js no way to hand someone the keys to a 26' gas guzzling truck. Not impressed at all.

ADAM S. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

Great Service today

JON F. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Candace A. 
Clasificación:
5.0

Super quick and easy! I was greeted by smiling people and they got me in and out. I love how I can drop off anywhere near me and there are many locations all around Georgia. I thoroughly enjoyed my experience with you guys and would love to do again (and recommend). 10/10 keep up the great work guys!

Cherelle P. 
Clasificación:
4.0

Fully check the cleanliness of the trailers, including the walls, ceiling,and inside of the door(s) and address any issues such as mold, mildew, dirt and spills by wiping down the inside and sweeping and mopping the floors. Clean the corners, they are especially gross. Treat for insects.

Todd F. 
Clasificación:
5.0

Very helpful, very easy to pick up!

Michael K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul V. 
Clasificación:
3.0

El cliente no dejó un comentario.

CARLEN A. 
Clasificación:
5.0

Very friendly staff and great prices! Have already recommended to a friend

MARY S. 
Clasificación:
5.0

trailer rental was great, no problems at all

JOHN B. 
Clasificación:
5.0

Not one thing! Got in, used truck, returned, got invoice. Easy and efficient.

KENNETH S. 
Clasificación:
5.0

Everything worked well and all the staff was great and accommodating. I've been going to this location for years and have never had an issue

ALAINE T. 
Clasificación:
5.0

Great experience overall

ROGER L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK M. 
Clasificación:
5.0

We didn't receive the second dolly we paid for, even though it was verified that we had paid for one. Other than that it was a good experience.

Marc C. 
Clasificación:
5.0

Morgan made it very easy to rent a trailer. She hooked it up to the truck. Very simple did not think it would be that easy. Return was even more easy. Pulled up they unhooked it never had to get out of the truck. Would highly recommend them to everybody 10 stars.

BOBBY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael T. 
Clasificación:
5.0

Good, fast, and friendly people.

billy B. 
Clasificación:
3.0

Dog hair was everywhere in the truck. I personally had to clean and sanitize the inside of the truck. Had to use my own upholstery cleaner to clean the seats. I would have left the truck lack of cleaning but it was the only truck that were available. I explained it to a representative upon return she act as if it was nothing. Customer service suck but great location. I also took pictures as proof

MARION R. 
Clasificación:
3.0

I was charged a gas fee and charged for gas even though I returned the truck with the same amount of gas.

Alicia K. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANG L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha B. 
Clasificación:
1.0

Ditch the ridiculous nickel and dining pricing model. Make apps/contactless checkout experiences actually work, and get slightly competent staff. We weren't even given the key and had to go BACK. The fuel stated was wrong, but the text/app process to dispute got hung and it wasn't worth the line to go back and dispute in person. Will NEVER use u-haul again!!!!

Malcolm J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
1.0

El cliente no dejó un comentario.

KENDRA W. 
Clasificación:
4.0

The first location did not have my truck when I arrived at The Hames rd and 92 exit and I had movers ready and paying them and they did not even call me to tell me it wasn't there, Then sent me to Cobb Pkwy, wasted 1.5 hors of my time and money paying movers, This is UN-ACCEPTABLE. Luckily the Cobb pkwy location was polite and king but The truck check engine light came on after driving a bit and I was on a one way long distance trip so this was very scary also the break light and ABS lights kept blinking off and on. These trucks need more mechanical checks

TRACY U. 
Clasificación:
5.0

El cliente no dejó un comentario.

CJ B. 
Clasificación:
4.0

Nada

TOMICIA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
2.0

I couldn't use the mobile check in process so had to go into the store.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL G. 
Clasificación:
5.0

The workers always listen and have concerns for their customers and they always have issues resolved without wasting time.

BUSAYO M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PENELOPE T. 
Clasificación:
5.0

El cliente no dejó un comentario.

URIEL G. 
Clasificación:
1.0

I was

EARTHA C. 
Clasificación:
4.0

The first truck they gave me the cab wreaked of smoke and was not clean. The second truck was much better. This was the second location where I went to pick up a truck. The first location where I had a reservation did not receive the truck in that was supposed to be mine. This was a huge inconvenience to me! I should have been notified before I went to that location that they didn't have a truck for me. Gary Adams

GARY A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELISA R. 
Clasificación:
5.0

No suggestions

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY J. 
Clasificación:
3.0

give customer an option for a receipt. give back paperwork that i received at checkout.

JAMES L. 
Clasificación:
2.0

Employees are very rude no customer service what so ever

Osama Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLINE G. 
Clasificación:
2.0

Arrived on a Saturday morning to return, Two trucks were parked at the return center. Both lanes were blocked. Staff could not locate the keys. Ask to move around and drop off the trailer. Third return at this center and service was way off.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALICE P. 
Clasificación:
1.0

I was very disappointed with my first experience renting a uhaul van. The manager in charge, Greg, seemed to be very dismissive when I first arrived and when I returned the van, 30 minutes before my due time. He didn't give any attention but called me on the next day to tell me that I was in breach of my contract for notreturning the van on time. I was shocked and angry because when I was there he didn't give me any attention, got my keys, and told me I was fine. Very disappointing experience. I promised I will never go back to that facility. I haven't checked how much he charged me yet but I bet more than what I really own.

NATALIA F. 
Clasificación:
5.0

Outstanding service and friendly staff.

Dora S.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    Enganches para remolque

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