El cliente no dejó un comentario.Ronald S.
Customer Reviews for U-Haul at South Cobb Pkwy
Marietta, GA 30060
(S Of Big Chicken On 41)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jerry D.
I was happy that I was able to get a rental without a reservation. The service was good. I do not like the hidden fees and the unclear breakdown of the total charges. Once I returned the vehicle, I was charged an additional $100 and that could not be explained, nor did I receive an updated invoice with the updated charges.Domonique B.
El cliente no dejó un comentario.James Z.
Tanay, Dahlen, & Devon were all three cool with me & very helpful! (THAT truck seemed loose in front end/steering, fyi...)Jeff B.
El cliente no dejó un comentario.Louise B.
I reserved a truck in Kennesaw. Went to pick it up the people on site did not know how to get the keys from the lock box. Called u haul on canton rd. They was able to reserve me a truck on Cobb Pkwy miles from my reserved location. People there was awesome. Picked up the truck went to gas station put $110.00 in fuel drove home. Next morning moved truck to driveway loaded over halfway. Needed to move truck up some to load refrigerator. Truck would not start. Had to stop loading truck and wait for assistance. He couldn't fix truck. Pulled truck up for us to continue loading and left. Had to call uhaul when we was ready to go to our location in Calhoun Ga. Assistance came and towed the truck Calhoun. This put us way behind schedule. And we was paying a couple of guys to load and unload truck. When he picked up on the loaded truck a few things that was strapped down and secured fell out of place and broke some of my things. We didn't get the truck unloaded until around 8:00 pm because of the delays due to broke down truck. I was told that someone would contact me afterwards but never heard from uhaul only messages about the workers at uhaul and my experience. The lady at uhaul where I rented the truck was awesome &very helpful. Other than that it was terrible. I paid $ 207.00 for the truck rental and $ 110.00 in gas. I see that they refunded me $141.00 . WOW this is the worst moving experience that I've ever had. I'm not sure that I would ever rent from uhaul again.Donna J.
Professional staff very helpful, polite, friendly !!robert H.
This location lacks the staff and needs to hire more people! My reservation was supposed to be a 24/7 Truck Share where I pick up the vehicle myself. I wasn't able to pick up my vehicle until an hour later because apparently this location did not make sure my reservation went through! I understand that things happen, but this location disappointed me as I've had a good experience with U-Haul before. I will not use this location in the future.Jordan J.
The only issue we had was with the front desk person devin. he was on his phone txting while completing transaction with us. we couldn't understand what he was saying bc he was focused on his phone and mumbling. he just seemed like he hated being there. other 2 staff were very nice and helpfulHunter S.
Best uhaul location that I've been to. Professional and fast!Inyene E.
I was over charged 3x poor customer service will never go back to that locationLakeesha B.
El cliente no dejó un comentario.Henry P.
El cliente no dejó un comentario.Tammy C.
El cliente no dejó un comentario.Quentin H.
El cliente no dejó un comentario.Jennifer L.
Everyone was veryjose C.
El cliente no dejó un comentario.Jerry M.
El cliente no dejó un comentario.Matthew M.
El cliente no dejó un comentario.David P.
Will never use this location again. I spoke to manager about the sales person over charging me($396.++) Very, very nasty attitude. Busy telling me how competent his employees are, and then finally stated a mistake was made. Full of IT.Myrtle T.
El cliente no dejó un comentario.Lisbeth M.
El cliente no dejó un comentario.Jack M.
El cliente no dejó un comentario.Antoinette Y.
At the end they mixed my info with someone else and almost charged me an extra 50$ but the manager got it fixed and got me straightTierra T.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.John M.
The rear view mirror was missing and that caused me the problem. The previous uhaul truck it was present.JAIPAL K.
My card was charged twice and I can't get in touch with anybody about it.Andrey S.
Got charged for fuel that was not in the truck to begin withRobert C.
During drop off, the agent was quite busy as several people were dropping their Uhaul off at the same time. Despite being busy, he was friendly and professional. Great service, again!Christina B.
I don't think I'll recommend Uhaul for anybody. I have a truck reserved, then when I went to this location I was told that there's no truck available. The truck was reserved weeks ago. The manager on this location really tried his hardest to make everything better. However, the lack of coordination between the people on the stores and traffic department is unbelievable. The store people will say, they've made changes on the reservation, but when talking to other departments they cant find it.Celedonio V.
The man helping to to hook up the trailer was lifeless and acted like a robot. He completely ignored questions when asked and clearly could care less about working or talking to customers. He affect was the strangest I have seen. I know it's a challenge hiring in todays environment but this guy was not one to put in the face of the public.kevin M.
Service was outstanding. People were friendly and helpful.Ralph K.
El cliente no dejó un comentario.IAN B.
Staff was very helpful and courteous.MICHAEL M.
El cliente no dejó un comentario.Luis G.
El cliente no dejó un comentario.ZACHARY J.
El cliente no dejó un comentario.lynn S.
The Pkace was Late opened up about 45mins The GM showed up And was Very Nice and professional The Truck they Gave Me Should have been shut Down Every time U Stop On the Brakes Going around 45 50 miles it Jerks to the Right Hard SMDH! I Told the young lady when I Returned the Truck Whether it Goes Further!!!ALBERT T.
Always a good experience at this location!!!CLARENCE P.
Pricing. No one likes surprise fees or rates. I will not be recommending U-Haul to anyone.Sherley A.
El cliente no dejó un comentario.James M.
El cliente no dejó un comentario.Fernando C.
The truck would hardly go over 50 on the interstate. The truck was so loud I thought it was going to blow up. So loud gave me a headache the 4 hours I was driving. The panel under the steering wheel kept falling off onto my feet as I was driving. Severe safety Hazzard. I tried to exchange the truck but it was loaded. The employee told me I would need to call roadside assistance. Too much to write it was bad from when first got to the location. All those trucks they gave me the biggest piece of crap on the lot. I even made a reservation 5 days in advance. Horrible experienceMichael A.
El cliente no dejó un comentario.Shalonda C.
The links sent via text expire well before returning of renting truck and it creates a inconvenience when you're trying to return the rented item on time.Tyniah S.
El cliente no dejó un comentario.Robert A.
I love doing business with you guysSYLVIA T.
Espresso machine in lobby and barista.Jeffrey B.
I rented equipment in addition to the truck (furniture and utility dolly) and all of the equipment was unavailable. I was then forced to buy the moving accessories. I should have been notified prior. Dropping off the truck was easy, staff at drop off was super nice.Bailey D.
El cliente no dejó un comentario.REGINA B.
The rep is should inform me about â€œtowâ€ buttonsMaurice S.
El cliente no dejó un comentario.ernest F.
was all goodlawrence J.
First truck did not have air conditioning. The second truck had a leak in the fuel tank. Wasted $40 of gas. No refund.Jessica C.
El cliente no dejó un comentario.Portal I.
El cliente no dejó un comentario.Tyler M.
El cliente no dejó un comentario.JAMES C.
They wrongly charged me a fuel fee and fuel charge fee because of their mistake reading the fuel meter in the truck. They were unreachable via phone or texts. I had to drive 1 hour to the location to get the issue resolved (which they were very slow to correct and demanded the physical copy of the rental contract even though 20 minutes of calling customer service got me a digital copy). No apologies for their mistake which took me 3 hours of a Sunday to solve. I hope these people learn to pick up the phone and learn how to read a fuel meter.Carolina H.
The oil life after one day was at 0%, the back left tail light on the car dolly did not work properly, the air conditioning only worked part of the time, and the staff that hooked up the car on the dolly did not do a correctly, they did not use the chains to secure the car and the strap fell off one of the tires during the trip. Very disappointed and unsafe.Thomas M.
Excellent service and assistance!Richard R.
The window shield wipers were broke. The truck struggled when switching gears. There wasnt a adapter to connect the phone fir charging. Thou the customer service was great.Carolyn L.
El cliente no dejó un comentario.Luis H.
I had some problems when urging the hitch to move the trailer, it was very complicated to get it right but after going 4 days I managed to solve it, maybe it was a lack of communicationRegiane R.
New windshield wiper blades are needed on the truck I rented.Michael M.
The staff was rude and some of the items on my reservation were not available. As a result I was forced to buy those items as they were needed for our move.Aaron V.
It took almost 45 min at the counter to pick up . After I picked a 26' the gas level is less than half the tank . Fortunately I drove less than 20 miles , if I needed to go farther , there is no way I can take the 26' truck to a gas station . I wish they can rent trucks with full tanks.Krishna D.
great customer serviceMary M.
El cliente no dejó un comentario.Jeff H.
El cliente no dejó un comentario.Charles E.
We returned the uhaul an entire day early and were not given any type of credit for our early return which gave uhaul another day to rent the truck to someone else.Kimberly A.
El cliente no dejó un comentario.Claudette D.
El cliente no dejó un comentario.alphonso S.
El cliente no dejó un comentario.CLARENCE W.
El cliente no dejó un comentario.Rashaud B.
This location does not have app based rental check-in yet for trailers. It would be great for them to be able to have this service soon.Michael G.
Bad service by the employees, a lot of delay for delivery of the vehicle, I spent almost 40 minutes to deliver a van, and even then I was poorly attended.Hugo Henrique S.
El cliente no dejó un comentario.Bobby C.
El cliente no dejó un comentario.Marcio S.
I just didn't like it when I got the trailer I went to hand in my passport and my driver's license the attendant didn't know that the Brazilian driver's license would work in America with a passport with car insurance.Janderson R.
El cliente no dejó un comentario.ELIZABETH T.
Customer service was awesome.Betty H.
El cliente no dejó un comentario.andy G.
Everything went smooth and van was in perfect conditionKimberly M.
El cliente no dejó un comentario.Bobby C.
El cliente no dejó un comentario.Anne K.
El cliente no dejó un comentario.Melissa S.
The location was under staffed and the young lady that tried to help me with attaching the equipment to my truck, was 5 months pregnant!!! This location needs staffing, it was the top location in the past, for rental equipment.Milton P.
Quick service. Employee were pleasant to deal withMatthew E.
General manager was rude. I was overchargedLarry G.
El cliente no dejó un comentario.EROTIDES G.
El cliente no dejó un comentario.Thomas A.
This is my closest and most reliable location. People here are great!Joseph C.
Clean truck. However, I paid for a dolly & moving blankets rentals and never received them.Madison E.
Increase staffing and trucks Right Hand mirror was unsafe and could cause an accident. It would not stay in its proper position. (wind on hwy would blow it backwards)Allison M.
Everyone outstanding in every facet! Amazing experience every visit with all team members! I've been to several locations, this one is a ten!!robert H.
Then coming to that location last 10 years haven't had a problem yet thanksWILLIE G.
Easier mobile drop off with barcode scanning, quality customer service when picking up key, friendly front desk staffRenell M.
Nice friendly associates willing to help. Can't ask for much more. Thank You.mark G.
Outstanding service and friendly staff.Dora S. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
¡Tenemos la selección más amplia de la industria!