Comentarios de los clientes para U-Haul at South Cobb Pkwy

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul at South Cobb Pkwy

Clasificación general:

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Frederick M.
Clasificación:

Alignment, steering wheel off center and balance the tires. Vibration at upper speeds. But the best truck rental l ever had and l have used you before, it's just been awhile.

JOHN E.
Clasificación:

the gentleman that checked me out was outstanding!!!

Randall W.
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El cliente no dejó un comentario.

Collett P.
Clasificación:

N/A

WENG E.
Clasificación:

You are simply the best!

David L.
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El cliente no dejó un comentario.

CYNTHIA W.
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Very efficient!

Casey B.
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El cliente no dejó un comentario.

MARK L.
Clasificación:

Better signage to direct customers to office

Michael E.
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El cliente no dejó un comentario.

Marilyn F.
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El cliente no dejó un comentario.

THOMAS B.
Clasificación:

Gentleman that checked me out was quick friendly and helpful. Great experience.

ADA L.
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El cliente no dejó un comentario.

Eddie T.
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El cliente no dejó un comentario.

GABRIEL F.
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I got a 9am trailer and returned 7:40 pm and you guys charged me for 2 days. I always rent at this store and how can you do this ?

LEE M.
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Excellent customer service. I was unable to return my truck rental on time and they worked with me to ensure that I had a stress free experience.

Ayanna A.
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When picking up blankets, I received some that had large holes in them which was disappointing and concerning as I needed them to protect my furniture from damage

MARISA MARIE M.
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Over charged and 0 communication worst experience ever over charged like crazy never using you guys again!!

Jonathan R.
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El cliente no dejó un comentario.

DENISE M.
Clasificación:

El cliente no dejó un comentario.

ANDRE R.
Clasificación:

A more thorough job of cleanup ,cab interior as well as rear of truck

INNOCENT O.
Clasificación:

Keep doing the good work.

Ronald P.
Clasificación:

Complete chaos, facility was under construction, however, there was nothing to guide you to where you need to go. Self drop off was a nightmare, very little lights, U haul app did not work. Waited a ridiculous amount of time for customer service.

Dakota M.
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El cliente no dejó un comentario.

matthew B.
Clasificación:

I will start by saying the truck was available on time that was the only positive. Some of the equipment I had reserved (almost a month in advance) was not available. There were no furniture pads and I had reserved 2 dozen. This was extremely disappointing as the movers I hired to help (through uhaul) were coming before any stores opened for me to buy protection for my furniture and due to this some of my items ended up in worse quality/broken. I do not feel I can recommend u-haul due to broken trust and broken furniture as a result.

Ernest M.
Clasificación:

Fantastic customer service, friendly and helpful. Very efficient.

CYNTHIA B.
Clasificación:

Great location, staff professional and knowledgeable and on top of the situation getting you in and out.

Chris B.
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El cliente no dejó un comentario.

Daniel G.
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El cliente no dejó un comentario.

MARY M.
Clasificación:

GREAT CUSTOMER SERVICE

EDWIN C.
Clasificación:

FINISH CONSTRUCTION

Rebecca S.
Clasificación:

El cliente no dejó un comentario.

WILLIAM G.
Clasificación:

El cliente no dejó un comentario.

caphenia S.
Clasificación:

Keep doing what your doing, Great job You helped me out when another Uhal staff at another location didn't show up for me to get my rental. But this office had be a van rental upon arrival

IVO H.
Clasificación:

El cliente no dejó un comentario.

Sherian B.
Clasificación:

The associates what friendly knowledgeable helpful and kind

JAUDON B.
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El cliente no dejó un comentario.

Ryan L.
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I was moving over 60 miles away, and they told me I had to bring the truck all the way back, and I could not drop it off at another location, even though I was willing to pay an extra charge to do so. When I returned the truck, the lockbox was broke, so I had to sit on hold with customer service for 30 minutes for them to tell me that the best course of action would be to drive the truck 60 miles back home, and then drive 60 miles back again the next day to return the truck during business hours and that I would be responsible to pay the additional miles. Very frustrating experience.

ALAN M.
Clasificación:

Clean the vehicles before renting them out.

Cameron M.
Clasificación:

El cliente no dejó un comentario.

mario V.
Clasificación:

Everything great 👍

ABIGAIL H.
Clasificación:

The vehicle cab was not very clean, but it did not have trash - was simply old. The inside of the box truck was still clean and empty. The guys that helped me out at pick up and drop off were great - very friendly and helpful!

AKIL J.
Clasificación:

El cliente no dejó un comentario.

Kyle P.
Clasificación:

The U-Haul was dirty and had food crumbs and something spilt on the floor i had to clean it myself before driving in it. The people at the pick up location were extremely rude and I believe that was because I am gay. I would like a call from management of U-Haul

WILLIAM A.
Clasificación:

Cory and the rest of the team here consistently take care of their customers and make the rental process as easy as it can be. Kudos to the whole team - keep doing what you're doing! :)

KEN O.
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El cliente no dejó un comentario.

Ernesto D.
Clasificación:

Keep up wth the good service .

ALEXIS S.
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El cliente no dejó un comentario.

Terrell P.
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El cliente no dejó un comentario.

SHARAN B.
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El cliente no dejó un comentario.

Jen V.
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El cliente no dejó un comentario.

Lakisha Y.
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El cliente no dejó un comentario.

Juan G.
Clasificación:

Onve again terrible customer service and employees were not wearing masks while attending customers

Dale W.
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El cliente no dejó un comentario.

Jane Z.
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El cliente no dejó un comentario.

Kerby D.
Clasificación:

El cliente no dejó un comentario.

RV M.
Clasificación:

I was broke down for two hours.because of a dead battery. You need better trucks

Steven R.
Clasificación:

El cliente no dejó un comentario.

jason J.
Clasificación:

It wasn't but two hours after I got to my destination I realized one of the straps was tethered and quite honestly dangerous . This was not notice as the straps were tucked nicely into the wheel well area and did not notice the damage straps until I got to my destination. Nevertheless we proceeded to tow the vehicle over a hundred miles and had no issues but would recommend some general maintenance on your behalf. also when loading the trailer the associate put me kind of in a tight spot where I needed to make it multiple turns to try and alleviate hitting one of your vehicles or backing into a large steel beam that was kind of inconvenient overall cost was fair and it got the job done I will use you again if need be in the future but would hope for better results.

DAVID G.
Clasificación:

El cliente no dejó un comentario.

ANDREW L.
Clasificación:

El cliente no dejó un comentario.

KINGSLEY I.
Clasificación:

There are too many hidden charges that are un explainable

Tracey J.
Clasificación:

I think the equipment should be better inspected, because within twenty minutes of my travel one my back tires slipped off the road due to low tire pressure 12 psi when it's supposed to be on 80 psi. I pulled over inspection the tire on the trailer and found three defective tires which I had to call road side assistance to come change setting me back in my trip, I just very thankful I pulled over and check it because I'm sure it would have made it on a Nine hour drive especially not with my car on it.

Nolen S.
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Truck was not swept out from previous user.

Deva W.
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El cliente no dejó un comentario.

IVAN P.
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They never documented my needs, i was constantly harassed based on that, I was accused of stealing the truck and a repo specialist was sent to my location... all while I was paid up and it was negligent to say the least

JACOB H.
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El cliente no dejó un comentario.

Jessica M.
Clasificación:

Everything was easy and quick! No complaints

ANGELA M.
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The young man Cody was very kind, professional and helpful. His customer service skills were exceptional.

Cora W.
Clasificación:

I reserved and paid for 27 bins. Only 7 bins were available for pickup and I still have not been credited back for the bins I did not receive. I have already requested this twice. This is not acceptable.

RICHARD F.
Clasificación:

El cliente no dejó un comentario.

BYRON C.
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Lost my uhaul car dolly called me everyday for over a month the. Finally charge me and it's twice the amount it was supposed to be

thomas V.
Clasificación:

El cliente no dejó un comentario.

Stephanie R.
Clasificación:

El cliente no dejó un comentario.

William M.
Clasificación:

El cliente no dejó un comentario.

ELAINE L.
Clasificación:

El cliente no dejó un comentario.

GRAYLAN M.
Clasificación:

Very friendly and helpful crew and I will recommend this location to anyone!

LOUIS W.
Clasificación:

Very good service

John H.
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El cliente no dejó un comentario.

Caio Begot F.
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El cliente no dejó un comentario.

JOHN R.
Clasificación:

El cliente no dejó un comentario.

DORION M.
Clasificación:

El cliente no dejó un comentario.

MARY M.
Clasificación:

Great customer service

Courtney D.
Clasificación:

The service at this location was incredible as always. This is my second time using this location and the U-Haul experts are always kind, helpful, and quickly able to get me in and out to move. I have never had an issue with not being able to get equipment. Seamless and easy! The app could use some work. I've never been able to successfully checkout or reserve on the app, so I've abandoned using it. But this location is gold.

LOLA T.
Clasificación:

El cliente no dejó un comentario.

cleophus B.
Clasificación:

I had no problems at all equipment top notch whenever y'all thinking about selling the old transporters let me know thank y'all

JOAO D.
Clasificación:

El cliente no dejó un comentario.

ELISHIA B.
Clasificación:

Fast process

JUAN A.
Clasificación:

Not sure if the vehicle was sanitized , I had purchased a sanitizing kit, to make sure

DAVID A.
Clasificación:

"under construction" is no excuse for not putting up appropriate signage for customers to know where to go to rent a trailer or truck

DORA S.
Clasificación:

This location has outstanding and friendly service. I will use this location even though there are at least 5 closer to me.

Gerebia L.
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El cliente no dejó un comentario.

Sharon J.
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There is absolutely no way I drove 98 miles. I paid, but was overcharged for mileage.

STEPHEN K.
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El cliente no dejó un comentario.

Jason B.
Clasificación:

El cliente no dejó un comentario.

WILLIAM A.
Clasificación:

El cliente no dejó un comentario.

RAPHAEL S.
Clasificación:

El cliente no dejó un comentario.

Anthony H.
Clasificación:

El cliente no dejó un comentario.

ROSS D.
Clasificación:

Staff were very helpful in attaching trailer, adding attachment for lights and loading our car. Very prompt and courteous!

CARL T.
Clasificación:

El cliente no dejó un comentario.

Dora S. | First Impressions |
Clasificación:

Outstanding service and friendly staff.

No se han enviado comentarios para esta ubicación.

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