El cliente no dejó un comentario.Panna H.
Customer Reviews for U-Haul at Sam Houston Dr
Victoria, TX 77901
(Across From Victoria High)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
The associate that received the truck helped me right away, had me out the door in 5 minutes. Excellent experience start to finish.Jon V.
El cliente no dejó un comentario.EDWARD V.
El cliente no dejó un comentario.Pam P.
Arthur V. was very helpful and polite during pickup. The person in the afternoon when I was turning in rental was polite too. It was a very busy afternoon with people ahead and behind me waiting. I think for privacy/security reasons, maybe they should not loudly verify our contact phone email information. It made me feel uncomfortable. There were some questionable individuals waiting their turn listening. Other than that, everything was great!Ondina C.
I reserved a pickup truck and trailer. 45 minutes prior to pickup I got a call telling me the pickup wasn't returned. The person renting it called the 1-800 number and extended their reservation. I was and still am upset with u-haul. I ended up with a box truck and trailer which was more than I needed and worse in gas. The customer service people that did this should be disciplined!CLIFF G.
El cliente no dejó un comentario.MICHAEL M.
Gentleman was attentative and helpful.Benjamin F.
Excellent customer service.TERRY S.
El cliente no dejó un comentario.MATTHEW M.
El cliente no dejó un comentario.Patrick L.
Brakes squeaked and flap on front of truck flapped. good people thoughKENNETH N.
Make sure to check while truck before renting out there was roachesKRYSTAL S.
El cliente no dejó un comentario.MICKEY V.
El cliente no dejó un comentario.JEFFREY W.
This is a great Uhaul business. The owner and manager are courteous, fast and get you in and out quickly! ¡Gracias!REBECCA K.
Manager is greatCLAY H.
Doing an AWESOME job already! Thank you!Leticia R.
Very friendly staffSean R.
I've used this location before. Pedro and Larry are both top-notch.DOUGLAS S.
El cliente no dejó un comentario.Thomas E.
El cliente no dejó un comentario.Matthew M.
Friendly employees and willing to help would recommend to anyoneMichael M.
El cliente no dejó un comentario.SCOTT L.
I do NOT like the online check in. It was NOT easy and took a lot of time. We even had to call in to check it in. I did not like that part of the experience.Elizabeth M.
No ac it was hotBraylee Y.
El cliente no dejó un comentario.Jeffrey W.
Wouldn't change a thing!Michael M.
outstanding customer service, both pickup and dropoffMichael S.
El cliente no dejó un comentario.MICHAEL M.
Make sure that trucks are available when booked ahead of time. My truck was not available and I had to call two UHaul customer service personnel before I was given a larger size truck.ELOY C.
El cliente no dejó un comentario.JAMES M.
I was very fortunate that these folks were willing to wave the additional fees due to the movers 4 hour delay on the front end. I have used this facility before and would definitely use it again and highly recommend it.Rebecca E.
El cliente no dejó un comentario.CHARLES B.
Above and beyond - excellent customer service. Highly recommended.BLAKE M.
El cliente no dejó un comentario.JUDY V.
El cliente no dejó un comentario.BRADEN S.
El cliente no dejó un comentario.Richard L.
El cliente no dejó un comentario.CHARLES Y.
El cliente no dejó un comentario.Mikah B.
Everything was great!!Marffett K.
El cliente no dejó un comentario.Cliff G.
El cliente no dejó un comentario.Tiffany B.
El cliente no dejó un comentario.KODY O.
El cliente no dejó un comentario.DENZEL G.
Nothing to improve may e get those guys a mini fridge for customers and staff hott down thereAlfred M.
The inside of the cabin was VERY clean; the outside however, was quite dirty. Apparently someone had sprayed a sticky substance on it. The truck drove great with no issues. TYEloy C.
Nothing. Thomas needs a raise though.EDWARD R.
El cliente no dejó un comentario.Cody T.
Staff is wonderful, kind and friendly. I will be back.MANUEL V.
El cliente no dejó un comentario.LAURENCE J.
Have more staff available during peak times. I've been to this location several times and there is often a line to check in because only one person is doing both the payment and going outside with each customer to get the vehicle and inspect it.JUDITH T.
El cliente no dejó un comentario.Carol K.
Ez in and out. Great help for hook up and send offJAMES E.
El cliente no dejó un comentario.carol C.
El cliente no dejó un comentario.Danielle C.
When a customer rents a uhaul a trailer should be available. The rental options for uhaul are pathetic. I requested a trailer one month prior to pick up and I was told all other trailers were being used. When I asked why the other customers were able to use a trailer and I was forced to get something else a answer was not provided. I was forced to drive over 1 hour just to pick up a trailer. Also, for my one hour drive just to get the trailer a whole 10 dollars was taken off of my rental.JOSHUA V.
Fast check inHUNG P.
El cliente no dejó un comentario.Sydney T.
No issues, drop the auto trailer first and the 15 foot truck later in the afternoon. the guys working here seemed to like being there and were helpful, the kind of people you would enjoy having a beer with.JAMES G.
El cliente no dejó un comentario.JUAN M.
El cliente no dejó un comentario.Diana R.
El cliente no dejó un comentario.Mary C.
El cliente no dejó un comentario.KEITH C.
Immediate help. Extremely kind and professional.Jo J.
El cliente no dejó un comentario.Veronica D.
The Victoria location was awesome and went out of their way to help us. Unfortunately the moving helpers were beyond bad and will not return attempts to contact them. Because they were hired by Uhaul and Uhaul will not help us remedy the situation I cannot be happy with our outcomemichelle H.
The people at the counter were incredibly slow. They did not have the truck I requested either.Graham N.
El cliente no dejó un comentario.RANDALL W.
Thomas who works a this location was amazing. He was very helpful, polite, friendly, and honest about everything. He listened to us and made sure to address any question. 10/10 will use this location again simply cause of his customer service.REGINALD A.
El cliente no dejó un comentario.JEREMIAH N.
El cliente no dejó un comentario.ADAM W.
The fact that rental is not 24hrs. We rented at 6pm and since we turned it in at 2:30 am we were charged as an extra day.DENNIS P.
Yalls milage rate is ridiculous & yall took half of my rent money without my permission. Not good business at all. I was so tired yet wanted to get back on time Just because I was a lil under gas level yall charged me $30 more for fuel plus an extra $40 for Putting it in and God knows what else. Sad fr.JANIE C.
El cliente no dejó un comentario.DAVE M.
El cliente no dejó un comentario.Theresa B.
El cliente no dejó un comentario.JEFFREY F.
El cliente no dejó un comentario.GARY G.
El cliente no dejó un comentario.MARIO T.
El cliente no dejó un comentario.THOMAS ALVIN G.
El cliente no dejó un comentario.Ira A.
El cliente no dejó un comentario.RANDY O.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Manuel O.
had a blowout and piece of rubber missing from another tire... sat on side of road for almost 5 hrs.Brian C.
El cliente no dejó un comentario.Robert C.
Truck was superior. Perfect for occasional large truck drivers. U-haul has a very bright future if vehicles such as this one continues to be offered. Thank you for a safe and almost pleasurable drive.Stephen P.
Have better customer service at the store more than 1 employee working on Saturday and better trained employees overall. This location didn't have any clean blankets and I was still charged for them due to the employee not knowing how to remove them from the order.Isai G.
Had a hard time dropping it off. The app kept telling me error message and couldn't find my location.Derek O.
Author he was a nice person it was really busy but he took care of everyone in a timely mannerRosa P.
The one employee working was trying to hard to keep up with all of the customers, however he should have had help or at least more people working on a busy Saturday morning.Katy W.
El cliente no dejó un comentario.AARON ANDREW A.
El cliente no dejó un comentario.ARISTIDE R.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.John K.
El cliente no dejó un comentario.TRENT M.
El cliente no dejó un comentario.Roger S.
El cliente no dejó un comentario.ROSALINDA M.
El cliente no dejó un comentario.DANIEL L.
Fast, easy pick up and return.Gary S.
Servicios adicionales en esta ubicación
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