El cliente no dejó un comentario.RONALD K.
Customer Reviews for U-Haul at Florida State University
Tallahassee, FL 32304
(W Of Ocala Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.NICK B.
I would recommend having more than one person working, especially in a college town the line was long for one person to have.LACY M.
To have truck not on empty gas tankM P C.
Great staff members. Great assistance.LAWRENCE H.
My second stop here in a week. EXCELLENT location. Helpful personnel and super fast service.ERNEST K.
El cliente no dejó un comentario.DEANGELO F.
El cliente no dejó un comentario.KETHER M.
El cliente no dejó un comentario.johnathon E.
Very professional and had rental equipment ready in a timely manner.STEVEN M.
El cliente no dejó un comentario.Lenard F.
El cliente no dejó un comentario.WEI Y. | First Impressions
El cliente no dejó un comentario.Susan K.
Great location. VERY helpful personnel and super fast, easy check inERNEST K.
Mr. Graham was extremely professional and helpful.James V.
I had to wait a very long time to get someone to helpHEATHER B.
I had no issues to say anything needs to be changed with the customer service. I would say the ability to tap pay or key in your card number should be available. I lost my physical card and had to transfer funds over to another card in order to pay. So happy there wasn't anyone else inside behind me. Took a while to do. Nevertheless, thank you!Taneka J.
Manager was very helpful. Promptly inspected the vehicle upon turn-in and provided me with a receipt immediately. Was a pleasure to work with. Represents U-Haul very effectively.David L.
Always a great experience with U-HaulSTEVEN D.
Clean the interior glass. It reduces glare from direct sunlight.Michael W.
The guys (2) that helped me were very professional and respectful... I didn't even have to get out of my truck. Well done!JAMES B.
El cliente no dejó un comentario.CLAY G.
Taillight was damaged during tow hitch install.Chase L.
I asked for a receipt for the drop off. They said they would email it to me, they never did.Stephen N.
El cliente no dejó un comentario.CHARLES F.
The staff was so helpful.DOCK H.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.Kechia C.
El cliente no dejó un comentario.JOSEPHINE P.
El cliente no dejó un comentario.Robert C.
El cliente no dejó un comentario.William K R.
The female during pickup on 09/06/2021 was professional and friendly and the male representative on drop off on 09/11/2021 was also professional and friendly.Kimberly M.
El cliente no dejó un comentario.tammy A.
The truck was a bit outdated and resisted acceleration. Outside of that it was clean and did the job.Tawanda S.
Nothing - Staff are professional and helpfulCLAYTON C.
Quick and easy check outJuanita S.
The truck was supposed to have 3/8th tank of gas but it was on E when we got it. We were charged for both a regular dolly and a furniture dolly even though we only received the regular dolly as the store was out of furniture dollies.Taralisha S.
Smooth process. Helpful staffDERON R.
El cliente no dejó un comentario.Alfred C.
Great locationWilliam C.
Personal amableMarcus N.
El cliente no dejó un comentario.KEVIN U.
We had a 9am reservation for a trailer. We entered the building and waited no one was there to help. I said hello loudly at 9:16 and a black lady (I want to generalize because there was also a white lay working there) immediately walked out the back. She had an attitude the entire time presumably because she was at work or maybe because I said hello. Either way I checked my card which was only supposed to be charged $46 and I see that I have a charge for $250 on my account. Why?SHANQUILLA F.
El cliente no dejó un comentario.DORIS M.
El cliente no dejó un comentario.GRAHAM W.
El cliente no dejó un comentario.William M.
Nothing. The guy who checked me in was extremely helpful. I appreciate it!GRAHAM K.
El cliente no dejó un comentario.Heidi H.
El cliente no dejó un comentario.micheal K.
Have more employees on the clock at the same time so the pickup/drop off is completed without the customer feeling rushed.KIARRA M.
I returned my truck after hours checked in and tried to and the website would not let me finish filling out the miles so you charged me for an extra day showing that I did not return the truck in till 8 AM which the truck was returned atTai R.
El cliente no dejó un comentario.Andros M.
El cliente no dejó un comentario.W T S.
Check-in process was fast.Thomas M.
El cliente no dejó un comentario.CHRISTOPHER N.
Excellent ServicePEGGY T.
Requested both types of dollys, as well as blankets for pending move on a deadline. Picked up truck at 6:30 through self check out. No dollys in truck. No blankets in truck. Gas tank with less than 50 miles til E upon receipt. Pretty unprofessional, and will probably not recommend this particular store to friends/familyBRIAN C.
El cliente no dejó un comentario.KENNETH D.
Staff was super helpful at pick up and at drop off. All of our equipment was ready to go and in good condition. We did and early morning pick up and lunchtime drop off on a Saturday and had no issues and minimal wait time!Chelsea P.
This location needs to add personal. I came in early to rent/pickup a trailer and there was one person there working. I return the trailer later that same day for the return and the staffing was the same. I watched people leave in-dusk at the very slow process of a possible rental. They were out of basic items needed for a move.ROBERT C.
The trailer had been in a accident and my helper had to crawl in and out of the car because the trailer was improperly repairedMichael D.
El cliente no dejó un comentario.Mia S.
Allow there to be a specific phone number for the place because the people that answer the phone are not connected to the specific location, therefore the people at the location do not receive news or information updates like they should. It is a lot of miscommunication.Kylah T.
El cliente no dejó un comentario.JONATHAN B.
Friendly staff and doing everything online made it super easy and quickMichael L.
El cliente no dejó un comentario.Cedric S.
Excellent serviceLUIS P.
The staff that helped us check the truck in was awesome.POLLY P.
El cliente no dejó un comentario.Hemant G.
El cliente no dejó un comentario.Keith G.
El cliente no dejó un comentario.MICHAEL N.
El cliente no dejó un comentario.Michael L.
El cliente no dejó un comentario.WILLIAM T.
El cliente no dejó un comentario.Barry D.
Bunch of smart-asses with attitudes very non-professionalSHAWN M.
El cliente no dejó un comentario.Ambia R.
El cliente no dejó un comentario.MELISSA K.
El cliente no dejó un comentario.KONSTANTINOS A.
When I arrived Saturday morning. There was one young lady who was the only person working. She was very friendly and helpful but overwhelmed. She was checking out equipment and checking in equipment. She appeared to be only one working. She said someone else was fixing a car and she didn't have any help for 3 more hours. She needed more help.Lowell S.
The initial order process was smooth for hitch installation. Had to drop off my car, no biggy. Took the whole day, again, no biggy, times (covid) were different. However, I assumed that everything worked. Didn't check my hitch lights. And just assumed. Well, after two runs with our trailer, we noticed we had no lights. Bought a tester and it's the actual wiring. Called the ONE store in town who installs and I can never get a hold of anyone. The phone rings for 15 min then is sent to a central customer service bank who say you have warranty, just take it in. I cannot just do that as they require reservations. But there is no way to make a reservation for warranty issues and calling doesn't work. It's been 6months of me trying to coordinate a time. It's quite pathetic and ever so frustrating. No help from anyone.Amy H.
El cliente no dejó un comentario.LAWRENCE M.
El cliente no dejó un comentario.LORI A.
All was GoodROGELIO B.
El cliente no dejó un comentario.Gerald D.
Very helpful staff. Everything went smoothly.ALEEFAH T.
Need more staff over the weekendEdward M.
Understaffed, long wait to do a return. Was told I could leave it and go at my own risk, and it it disappears I'm liable.Peter Z.
El cliente no dejó un comentario.Michelle A.
Fantastic service.CHRISTOPHER L.
El cliente no dejó un comentario.Angela D.
El cliente no dejó un comentario.ROBERT D.
El cliente no dejó un comentario.Jamie Y.
Staff members were very welcoming and friendly. I couldn't have asked for a better turn in experience.John B.
Very good service. Plan to use again.GREGORY W.
El cliente no dejó un comentario.David G.
Very easy delivery.THOMAS H.
El cliente no dejó un comentario.Mansel E.
El cliente no dejó un comentario.SUSAN C.
what a horrible experience. never again. Jesse James used a gun when he robbed people.JOHN R.
El cliente no dejó un comentario.JAMES G.
El cliente no dejó un comentario.James R.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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