Customer Reviews for U-Haul at Camp Wisdom

2,158 comentarios

7015 S RL Thornton Fwy   Dallas, TX 75232

(214) 371-2142

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(214) 371-2142

7015 S RL Thornton Fwy
Dallas, TX 75232

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B. 
Clasificación:
2.0

need better training, organization and communication skills. Kelvin Wilkes was somewhat helpful.

Michelle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CEDRIC F. 
Clasificación:
5.0

El cliente no dejó un comentario.

sabrina m.  |  First Impressions 
Clasificación:
4.0

I was pleased with their service.

Cheryl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DESTINY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY C. 
Clasificación:
3.0

The only inconvenient part of this rental was the drop off location was changed from a location 3 miles from my destination to a location about 20 miles away. with no credit to having to drive an hour round trip to drop off the trailer.

Paul K. 
Clasificación:
1.0

El cliente no dejó un comentario.

kaleb P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B. 
Clasificación:
1.0

Customer service was very slow. One person sitting at the counter eating lunch while the other had 5 people in line waiting to be helped. Very slow process just to drop off a trailer.

BRYAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAVANCE C. 
Clasificación:
4.0

Great staff and very professional.

JAMES LAVELL T. 
Clasificación:
1.0

Really bad Customer service

BENJAMIN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikole T. 
Clasificación:
1.0

i got their about 10 pm after hours the day before the trailer was due their were homeless people their looking at me walking around the lot i have pictures and a viedo as well then i was charged for a extra day an i dont know why it was drop at I-35 an camp wisdom i will not go their anymore

ANTHONY BLANE C. 
Clasificación:
5.0

I was satisfied with the services that I received. No suggestions for improvement.

MARY C. 
Clasificación:
5.0

Customer service was great!! Professional and nice...

Derouens M. 
Clasificación:
2.0

El cliente no dejó un comentario.

SEAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara F. 
Clasificación:
5.0

Great service

Aaron H. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERMAINE N. 
Clasificación:
5.0

Me Mitchell helpful and polite

Barbara F. 
Clasificación:
5.0

This was my second time rental of a 10ft truck. Thank you very much for making it easy.

MICHELLE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DELORES MAURICE T. 
Clasificación:
1.0

Employees very unprofessional messing up alot of people's reservations not having equipment that showed available online

fhrancessa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dr W Yvonne J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan R. 
Clasificación:
1.0

The employees helped with the hitch but they are unprofessional lot of profanity and lack of direction when entering the store they didn't answer simple questions like what is the price of the boxes. Trailers and trucks blocked entrance & exit. I have been here 4 times within a month & the same behavior Michelle I'm not sure if she is the manager very short & snappy with customers as well as employees.Best recommendation clean up the language & sort out the chaos PLEASE & THANK YOU are not in cancel culture yet‼️

DEETRA D. 
Clasificación:
5.0

The agent was very nice with a smile and it was her b-day. Need more customers service like her can't recall her name but was very professional with my check in and check out. She's a keeper.

ANDREA MARCHETTA B. 
Clasificación:
2.0

Short staffed and the workers that were there were extremely rude.

Silvia D. 
Clasificación:
5.0

Excelente

SINEAD M. 
Clasificación:
3.0

El cliente no dejó un comentario.

CALVIN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawquannia Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Hollis W. 
Clasificación:
2.0

Your automated application was not accurate at all system tried to charge me for fuel .

Gary J. 
Clasificación:
1.0

was not satisfied. staff not consistant with rental. there was a lot of miscommunication.

Frances A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREA H. 
Clasificación:
5.0

Continue your service and stay innovative in serving the public.

Erma M. 
Clasificación:
5.0

Was good

Alton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

WYQUIBBYA ANQUAD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carlin N. 
Clasificación:
1.0

Real unprofessional

James L. 
Clasificación:
5.0

do what you're doing

ERNESTINE J. 
Clasificación:
1.0

El cliente no dejó un comentario.

DONALD W. 
Clasificación:
4.0

I was supoosed to be getting a call back my contract stated I would be getting a $50 credit because the truck was empty but I had to put 1/4 gas in and I only got 40 credit. I have my contract to show. I did get a call yet.

RASHEDA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

VONITA C. 
Clasificación:
2.0

Let customer know if u are ten minutes late you get another day charge was not notified of this prior to purchase

KAVINA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
1.0

That truck had no back lights nor top lights no inside lights only head lights and they were dim. Lock didn't work due to damage already there. A loud noise when you turn off truck. Running hot 🥵

BELINDA J. 
Clasificación:
4.0

Hire somebody that will pay attention to what they're doing and not disrespectful with their customers have a good attitude and you got it goin on

Cindy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL LAWRENCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOMMY H. 
Clasificación:
3.0

I'm a bit upset that I was charge almost 80.00 for gas that was put back in there because that's how much was in there when I got it I took pictures of how much was in there when I got it. Also as I was checking it in the website would not send my location that I was on the property. I like this U-Haul, but I don't like the over charges you put on me. So I may be a little hesitant to recommend anyone else. And I did do the check in, as I was told by an employee that your computer were messed up and had been running slow, also someone else was returning there truck while I was returning and had the same problem.

Ona K. 
Clasificación:
1.0

El cliente no dejó un comentario.

Saul R. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTHONY S. 
Clasificación:
1.0

Stop over charging...I paid for amount and was charged again for another amount that I wasn't aware of

Kristina T. 
Clasificación:
1.0

Stop over charging

Kristina T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNESTO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELYN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelli S. 
Clasificación:
5.0

Truck hard to turn to start. After a few gigs and turns it finally turns over.

Barbara F. 
Clasificación:
1.0

Have additional equipment available. I've used this location for many years, but, now I will not come back again.

CAROLYN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRUZ G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenia U. 
Clasificación:
5.0

Have more trailers available so we can have more options to choose from

DARRA J. 
Clasificación:
4.0

I feel the staff were very helpful and welcoming.

Maria P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles F. 
Clasificación:
1.0

There was only one person working this location and the wait time was very longggggg

Roderick A. 
Clasificación:
1.0

This Uhaul store is unorganized and the staff is very unprofessional. They are not installing equipment correctly which could cause major safety issues. Me community deserves better.

CHRISTIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lamarr V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brenda G. 
Clasificación:
4.0

Personnel needs to be a little bit more professional with customers

LESLIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James D. 
Clasificación:
1.0

I brought the truck back at 11:00 they charged my card for 300.00 dollars and said I returned the truck at 345.not professional at all.

Ronterro M. 
Clasificación:
5.0

Prices are so high and hiden.

Manuel A. 
Clasificación:
1.0

The place smelled like a pound of weed. The staff was playing with each other and laughing instead of attending to reserving my truck. I had to repeat myself over and over because the guy helping wasn't paying attention and kept asking the same questions. At one point he ignored my questions. The owner finally took over and finished my contract. They forgot to take a lock off the truck so we had to drive all the way back to have it removed. This interfered with my time, gas, and mileage. When I call I never get an answer. I held for 30 minutes twice. I never got to talk to anyone about adjusting my contract and they still charged me for overages even though it was there fault.

LAPREA L. 
Clasificación:
5.0

Nothing everything was easy and efficient.

Brianna P. 
Clasificación:
3.0

El cliente no dejó un comentario.

SHAVUINA R. 
Clasificación:
3.0

My reservation was double booked. I got to my assigned truck and another customer was there and showed me the keys and the contract for the exact same truck. It took 45 minutes to resolve. They gave me another smaller 15' van but kept the rate at $39.99. Also, I only used half the miles I paid for which was 50...but I only recieved $2 back. Also, they kept my name on the other customers rental putting me at risk to be liable for damage or theft costs. They boasted about a reservation guarantee of $50 but did not provide that since my reservation was not available at the time I placed it. Also, the people helping us were very ratchet saying vulgar words to each other. The male called the female a fat a**! And she says to him out loud "you should have gotten c**ch** last night while atleast 5 patrons where within earshot. Also when I went to drop the Uhaul off, they were eating Crablegs at the counter, not stopping to assist me. Speaking with a full mouth for me to "just leave the keys over there. This was a horrible experience.

KETRA T. 
Clasificación:
4.0

El cliente no dejó un comentario.

CRUZ G. 
Clasificación:
4.0

Great location but the guy working was there by himself and getting run ragged.. He still was helpful and friendly even while dealing with 3-4 customers at the same time. Word of advice? GIVE HIM A RAISE, hard workers like him are hard to find!

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAVONDA O. 
Clasificación:
1.0

The man behind the counter was laying on the counter as he was helping me. He even had the nervers to put his head down in his arm while talking to us. ! I was not pleased. The truck didnt have a dolly!!!!

Jacqueline H. 
Clasificación:
4.0

I think you should have some kind of rebate For all-time customers 30 years of U-Haul Renee plus good in bed equipment I work the way through it I think U-Haul should have something for all time customers in Reno point system or something thank you TOMMIE since 1972

Tommie S. 
Clasificación:
1.0

My car was broken into at this location and I had to pay 500 dollars to get it fixed. I will never go there again.

COREY T. 
Clasificación:
5.0

Can't get any better!!

DOVIE S. 
Clasificación:
5.0

Everything were great it were just busy but the employee took very good care of everybody in a very nice manner way.

Sherylln M. 
Clasificación:
2.0

Employee wasn't very helpful

ARIANE J. 
Clasificación:
5.0

My reservation was cancelled because I was over 15 minutes late to pickup the truck. The Manager was able to put me in another truck and our move went well. Please thank her for me. May I suggest that you place a notice in your confirmation email about your cancellation policy after 15 minutes.

Dennis W. 
Clasificación:
5.0

Have employees to be mindful that customers are in line for pick up instead of having to wait 30min pass your pick up time.

donald J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laurita Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Inga R. 
Clasificación:
5.0

When I brought the truck back. I had a hard time checking it back in and what hurts is I brought it back before time. I was so proud of myself. I didn't do nothing I was supposed to do. I put the key in right place, but I didn't know to take a picture and I took almost an hour to check in. Boy do I feel dumb. It was my first time hopefully I do better the next time.

DEBORAH YVONNE F. 
Clasificación:
1.0

I called and reserved a 10' Uhaul at 1p as I needed to pickup 2 chairs that would not fit in my car. There was no van available. Then I was told they could give me a 15' Uhaul for the same price. I took it but was not happy with the fact a larger vehicle would use MORE gas! The Uhaul had 7/8 of a tank of gas! I put $20 in the tank before making my 26 miles drive one way to pick up my chairs. Drove the Uhaul back within a couple of hours with the tank a little more than 1/4 and was told I was being charged $16 dollars FOR GAS!!!! I will never ever use this location again! The lack of customer service is ridiculous and the wait time was even worse!

KAREN C. 
Clasificación:
5.0

Great customer service in a timely manner. I will use them again and again. Beanita

BEANITA D. 
Clasificación:
3.0

The hatch did not come down and the personnel accused me of making it happen. It was not my fault and I believe that was not the first it happened.

JANICE A. 
Clasificación:
2.0

Doesn't make sense why I got charged a$20 after hours drop off fee when I rented the trailer for 24hrs. I've rented trailers and dropped them off after hours at a different location and never got charged a fee. Just didn't make sense to me.

Edgar E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Donnell M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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