Comentarios del cliente para U-Haul Moving & Storage of Woodlake

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Woodlake

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Michael M.
Grado:

El cliente no dejó un comentario.

RAINIE M. | First Impressions |
Grado:

El cliente no dejó un comentario.

Rachel R.
Grado:

El cliente no dejó un comentario.

Jesse C.
Grado:

Excellent and friendly service.

Armando V.
Grado:

El cliente no dejó un comentario.

dean P.
Grado:

We received the Uhaul with 1/4 of a tank of gas. Not knowing how much to fill it up, very awkward as we filled it up and returned it with way more gas then reception. Had to put gas in it as soon as we got it as we had a 60 mile trip each way.

Henrietta F. | First Impressions |
Grado:

The Staff was very Friendly and Welcoming. Your Facility is so clean.

pablo O.
Grado:

Staff was extremely professional and courtius

Sparkle S.
Grado:

El cliente no dejó un comentario.

Michael V.
Grado:

Excellent customer service

Wendy I.
Grado:

Awesome customer service!

Daniel H.
Grado:

El cliente no dejó un comentario.

Vincent S. | First Impressions |
Grado:

Garrett was outstanding in customer service. Thank you!

James T.
Grado:

El cliente no dejó un comentario.

ALEX G. | Overall Experience |
Grado:

General Manager and Staff always demonstrated exceptional customer service and professionalism.

Sterling B.
Grado:

El cliente no dejó un comentario.

Wyatt H.
Grado:

El cliente no dejó un comentario.

ERIC V.
Grado:

El cliente no dejó un comentario.

James G. | Overall Experience |
Grado:

Thanks for all of the help.

Antonio S.
Grado:

El cliente no dejó un comentario.

Rachel R.
Grado:

I received a phone call from facility threatening me that they would file a police report if the truck was not returned by the return date and time. I had called and recieved the okay that I could keep the truck for longer time..STAFF NEEDS TO COMMUNICATE WITH STAFF!!! Road side assistance is a 2 hour wait time so be prepared to WAIT stranded when your already on a time crunch!

John M.
Grado:

Very friendly and responsive

Shirley C.
Grado:

I don't feel like the service could have been any better everyone was very perfectonal great customer service.

David S.
Grado:

I did not choose this location, it was assigned, when I tried to contact to change to the closer location I was told I could not change it.

Manda A. | First Impressions |
Grado:

I would definitely recommend this place to anyone needing a truck or storage. The staff is very helpful and friendly, and the storage units are very clean. I've always had a great experience here.

Corey G.
Grado:

El cliente no dejó un comentario.

justin R.
Grado:

Good

Dalia R.
Grado:

I was sent to 2 Different Uhaul Companies in San Antonio to find what I needed, I had never had problems like this. I was sent from one side of San Antonio to a far side on the other side of San Antonio.

RENEE P.
Grado:

Garrett takes great patience in servicing the cistomers. He is great

RENEE P.
Grado:

They always take great care of us.

griselda C.
Grado:

El cliente no dejó un comentario.

Randy R.
Grado:

El cliente no dejó un comentario.

jacob R.
Grado:

El cliente no dejó un comentario.

Ryan K.
Grado:

Truck was fairly dirty from recent rental and a bit muddy. Could have used an undercarriage was as well. HOWEVER, as this was a last minute rental and got both me and UHaul out of a jam, I’m fine with that.

Teresa C.
Grado:

El cliente no dejó un comentario.

Hilario M.
Grado:

El cliente no dejó un comentario.

beverly M.
Grado:

El cliente no dejó un comentario.

Quentin B.
Grado:

El cliente no dejó un comentario.

Maritza C.
Grado:

Everything was wonderful, Thank you!

Whitney C. | First Impressions |
Grado:

Derrick is amazing, very professional, helped me tremendously & explained everything to me in detail, will recommend this Uhaul location to others.

Michael R.
Grado:

Awsom staff , very professional

Julio M.
Grado:

El cliente no dejó un comentario.

edward M.
Grado:

Very professional. Answered all questions.

Anthony W.
Grado:

El cliente no dejó un comentario.

RUBEN E. | First Impressions |
Grado:

Very smooth prosses, nice facility.

Jose M.
Grado:

El cliente no dejó un comentario.

Luz M.
Grado:

El cliente no dejó un comentario.

Christina G.
Grado:

El cliente no dejó un comentario.

Andrew J N.
Grado:

Hire positive people like Melanie Rattie, she was awesome and fast. I have rented from this location many times and she has made a positive addition to the team. Please recognize her in front of her peers.

Raquel E.
Grado:

Nothing they always do a job .I've neverbhad problems with uhaul They are always courteous and attentive two other customers. I I would rent from them again.

Brianna M.
Grado:

El cliente no dejó un comentario.

jorge H.
Grado:

Absolutely nothing , great customer service

tomas O.
Grado:

El cliente no dejó un comentario.

lina W.
Grado:

Very simple, quick and convenient. Team was very pleasant. Thanks A bunch!

Jerry H.
Grado:

Good service

Nancy M.
Grado:

Augustine the at the counter was very nice. Excellent customer service.

Jennifer R.
Grado:

Make sure tires and mirrors are good. Tire blew out on me on i10 and the mirror was loose which was super dangerous when trying to switch lanes. Luckily i had the insurance so if i wrecked your truck its not my problem.

Melinda D. | Overall Experience |
Grado:

Extremely expensive and when I booked requested to have a pull up had one saved then I get there and that's not what was saved they only had an inside unit that was clearly all the way way inside

vilma C.
Grado:

Thank you, My family and I are very Thankful

isaac C.
Grado:

El cliente no dejó un comentario.

Andrea L.
Grado:

Excellent service. Showed up just after closing to drop off my trailer and planned to use the self check in online. One of the guys came out and helped me get the trailer checked back in even after closing!! I didn’t have to do anything!

Rogelio Z. | First Impressions |
Grado:

Great customer service

Nancy M.
Grado:

Everyone was very professional when I picked up and dropped off rental truck. Will use again.

Gerry M.
Grado:

The person who assisted me on Jan. 1st and 2nd I believe his name was Adam (not sure) but was extremely helpful. This is a wonderful location and even though we were like 45 minutes late they were nice enough not to charge for another 24 hours. We will definitely be using them again. Keep up the good work!

Daniel C.
Grado:

Customer service gave me a closed location for the drop off location

Jazzlyn T.
Grado:

El cliente no dejó un comentario.

Elizabeth v. | Overall Experience |
Grado:

Thank Goodness for Uhaul, provided easy auto pay while serving in Armed Forces... Any errors my emergency contacted me & worked out the errors Sincerely Elizabeth V

hernaldo P.
Grado:

El cliente no dejó un comentario.

DAVID L.
Grado:

Maggie at front counter was super nice and professional the entire time, and explained everything I needed to know in a timely manner. I was also very pleased that safemove was offered to me at the counter considering I was hauling over $10,000 in DJ equipment for the day. Other stores do not always emphasize on the importance of the coverage not only for your equipment, but for the customers personal items, Maggie was able to do that during my transaction. It's a big difference moving a sofa from point A to point B vs running a professional DJ business and moving thousands of dollars of equipment. More employees need to be trained on how to offer the service and emphasize on the benefits. Thanks for a job well done, keep up the great work.

Kenneth P. | Overall Experience |
Grado:

Staff very professional with great customer service at this location. Problems with the independent contractor service on Walzem also the drop off location in Pflugerville and my money not refunded .

Robyn S.
Grado:

THANK YOU!

Jessie H.
Grado:

This is a huge facility. Has all the needs for anyone from a small move to a huge move. I was there to drop off vehicle for its return, dod not go over the miles it was very close. I had expressed interest in the storage units separate from the vehicles rentals. I believe. Very well maintained. One small note I left behind my electronic device, it might have fallen in the flooring of the truck. I noticed it after the facility was closed. I called UHaul Customer Service Denise who was the 2nd person who heard my concern, she made note of it and was sympathetic of the possible loss of my item I've had for over 10 years. It is also sentimental. It is hoped the vehicle has has been found by the UHual associate and turned it in. Denise stated she would leave a message . Again I hope it is found. Overall, the truck rode great and was fuel efficient. Again thank for all you do.

Steve R.
Grado:

El cliente no dejó un comentario.

Thomas K.
Grado:

El cliente no dejó un comentario.

Harry A.
Grado:

I really appreciate your location staff’s professionalism and attentiveness in regards on the right vehicle for my first moving experience . I want to thank you and I wish you folks a wonderful and happy holidays.

Laconnie D.
Grado:

El cliente no dejó un comentario.

MICHAEL Z.
Grado:

Very friendly staff.

Megan V.
Grado:

El cliente no dejó un comentario.

John H.
Grado:

El cliente no dejó un comentario.

ken M.
Grado:

El cliente no dejó un comentario.

Giovanna c. | First Impressions |
Grado:

We dealt with 2 different customer agents and both were extremely pleasant to deal with. Great customer service.

Eustacio V.
Grado:

A+++ Great service even early in the morning. Thank you!!!

Daniel H.
Grado:

Fix the issues with the equipment, consider upgrading headlamps .

Elaine B.
Grado:

El cliente no dejó un comentario.

EVELYN S.
Grado:

Keep up the great work

Richard L.
Grado:

El cliente no dejó un comentario.

Reamonn M.
Grado:

El cliente no dejó un comentario.

Teresa C.
Grado:

No improvements needed. Erik was extremely nice and helpful and personable.

Gloria P.
Grado:

El cliente no dejó un comentario.

rusten C.
Grado:

Fast and easy, no hassle an no surprises.

Richard G.
Grado:

El cliente no dejó un comentario.

PAUL D.
Grado:

Please continue to keep Employees like Ms. Martinez on site to make the Moving Transition easier for all customers.

Cory R T.
Grado:

El cliente no dejó un comentario.

Randy T.
Grado:

El cliente no dejó un comentario.

RAINIE M. | Overall Experience |
Grado:

Staff is always friendly and eager to assist you in any way they can.

Joe P.
Grado:

The staff are always very helpful and polite Keep up the great work!

Charles D.
Grado:

Nothing

John M.
Grado:

It was perfect no long wait and friendly people

Patrick C.
Grado:

El cliente no dejó un comentario.

Nathan B.
Grado:

El cliente no dejó un comentario.

Palmer H.
Grado:

Stop advertising 19.95, I went over a few miles however, put in more fuel than the truck had and was still charged, should ha have been a little trade off there.

DAVID K. | First Impressions |
Grado:

I will use u-haul in the future.

Mark M.
Grado:

El cliente no dejó un comentario.

Regina G.
Grado:

Truck was very dirty with small rock pellets and very dusty was very upset that my belongings had to travel through all the dust and rocks gas i didn't verify but lesson learned gas was at 3 quarters form said it was close to half not true very disa

Brandon H.
Grado:

Was helped quickly and on my way all within 30 minutes of walking in the door.

Marcella C. | First Impressions |
Grado:

Thank you

Joyce H.
Grado:

El cliente no dejó un comentario.

Jose A.
Grado:

El cliente no dejó un comentario.

Zara R. | Overall Experience |
Grado:

not happy

Clifton C.
Grado:

Thanks Again -Mr. Collins

michael h. | First Impressions |
Grado:

Augie Reyes was very nice and made the transaction super easy! We feel confident our RV will be safe at this great location!

Lawrence M.
Grado:

El cliente no dejó un comentario.

Jennifer B.
Grado:

El cliente no dejó un comentario.

Anthony K.
Grado:

Awesome!!! Great customer service

Luther M.
Grado:

El cliente no dejó un comentario.

Bonnie V.
Grado:

Returned the vehicle in less than 2 hours and was charged $150 because the guy didnt report the vehicle as returned.

Edward V.
Grado:

El cliente no dejó un comentario.

Lawrence M.
Grado:

El cliente no dejó un comentario.

Elsa H. | Overall Experience |
Grado:

Very quick and professional

JoAnn M. | First Impressions |
Grado:

UHaul Moving and Storage of Woodlake has the friendliest people I’ve ever had the pleasure of dealing with. The office is the neatest, most organized, and the facility is the most impressive ever seen

Anthony J. | Overall Experience |
Grado:

I applaud the staff and helpful advice. Thanks again.

Nykeitria C. | Overall Experience |
Grado:

Great customer service

Steven G. | Overall Experience |
Grado:

Staff was very friendly and accommodating to my needs. Will definantely use and recommend them..

isabel M. | First Impressions |
Grado:

The agent was very informative and patient. Thank you.

Gary R. | First Impressions |
Grado:

Very helpful in getting me a covered RV spot. Outstanding price.

marilyn g. | First Impressions |
Grado:

Employees were Very Pleasant,Employees kept me laughing as well as getting their jobs done!Great Group of Guy's

C Todd P. | First Impressions |
Grado:

The guy at the desk was great. He had a reason not to be because he had a combative customer right ahead of me. However, he did not allow that to affect his professionalism towards me. Well Done!

Nancy M. | First Impressions |
Grado:

Very quick and professional assistance in getting my storage. Had a first month free and free lock for storage. Store is very clean and has all size of boxes to help pack to move.

carolyn m. | First Impressions |
Grado:

Auggie was very professional and customer attentive. Concerned about needs of customer. Very pleasant customer service experience Not many places have good customer service anymore.

Hayley M. | Overall Experience |
Grado:

Nice place but not worth how expensive it is.

Eduardo G. | First Impressions |
Grado:

If I had the choice again, I would come here first! The location is very well run, the staff are extremely friendly, which is great in and of itself, but also very knowledgeable. Thank you!

Elicia S. | First Impressions |
Grado:

Fast and very knowledgeable.

Douglas E. | First Impressions |
Grado:

I rented an outside covered storage for my RV again and would not anyplace else. The staff is outstanding and very courteous. I would recommend to everyone the BEST in town. Thanks.

Jeremy J. | Overall Experience |
Grado:

The fact that the alarm kept going on an off the entire time we were in there was very nerve wracking. This is the only reason I can’t recommend. There needs to be a solution.

Joseph S. | First Impressions |
Grado:

Very professional knowledgeable as to my needs...

ronald n. | First Impressions |
Grado:

We just put our Jayco Camper into their storage facility. What a great improvement from the last storage place. Security and our camper covered means a lot to us! Also close to our home>

roxanne m. | First Impressions |
Grado:

Good service

Percy M. | First Impressions |
Grado:

Excellent service. Garrett was outstanding and professional.

PATRICK G. | First Impressions |
Grado:

Auggie was very knowledgable of the availability of storage units as well as costs and amenities. He made the whole process seamless. U- haul has best prices for covered storage needs

Mark k. | First Impressions |
Grado:

Great customer service

Patricia S. | Overall Experience |
Grado:

I would recommend to friends and family

John M. | Overall Experience |
Grado:

An awesome team, very helpful. Thank you for your professionalism .

Howard W. | First Impressions |
Grado:

na

Jesse G. | First Impressions |
Grado:

Outstanding service

Rudolfo G. | Overall Experience |
Grado:

If been U-Haul on woodlake FM78 for many years and it's always been great the beast part is the staff always ready to help for any of my needs the best. Thank you Rudy Garza Jr.

philus j. | First Impressions |
Grado:

I was very pleased with the customer service and I am very glad and feel safe with the security and I appreciate the hours that you have I will continue to use U-Haul in the future.

PATRICIA J. | Overall Experience |
Grado:

There is one thing I think that the storage holders with keys should be able to go in and out at lease to 9pm. Because we do work some of us.

Joseph B. | Overall Experience |
Grado:

Friendly staff and answer questions respectfully

Gary O. | Overall Experience |
Grado:

Staff was super efficient and friendly. Great clean facility inside and out.

Jose R. | First Impressions |
Grado:

Great staff from the office to outside personnel. The storage facility is very clean, well organized, and state of the art.

Luis E. | First Impressions |
Grado:

Except no a/c on truck

Janice L. | Overall Experience |
Grado:

Staff always helpful and informative

Josh M. | Overall Experience |
Grado:

Staff was helpful and friendly. The storage unit appeared clean but after leaving perfectly clean furniture in there for 2 weeks, there were cockroaches everywhere.

YVETTE N. | First Impressions |
Grado:

It was a really smooth process. I was able to reserve a truck and a storage unit over the phone. The discounts are unmatched by any other place. Everyone was very helpful and friendly!

Evelyn T. | Overall Experience |
Grado:

Everyone was very friendly n helpful.

Nykeitria C. | First Impressions |
Grado:

You guys were awesome

julia l. | First Impressions |
Grado:

Customer service was excellent

EDWARD N. | Overall Experience |
Grado:

I am very satisfied with the service that I have received from the UHAUL Family over the past seven years. You helped me transition my personal items as I returned from Iraq, and I am grateful!

Gary O. | First Impressions |
Grado:

Great friendly service; very clean spaces and environment; and a reasonable price.

Philip J. | Overall Experience |
Grado:

The Manager has excellent customer service skills and train his employee well

Corey T. | Overall Experience |
Grado:

Great Job with my U-Box delivery. You did exactly what I preferred! Will definitely use you guys again.

Mable D S. | Overall Experience |
Grado:

Customer service here at the F.M 78 location is good..However, the wait.. For your service here could be better.. If you had more people on the inside. For business transactions..

vuong k. | First Impressions |
Grado:

So good 😍

Caswell O. | Overall Experience |
Grado:

Excellent

Marquis S. | First Impressions |
Grado:

Great Customer Service and very friendly

ALEZANDRA V. | First Impressions |
Grado:

Augie R. Was amazing super fast, clean store, friendly staff. Just a great experience definitely will be keeping our boat nice and safe! I will recommend this U-haul to friends and family!

Claudia A. | First Impressions |
Grado:

Great customer service

Douglas F. | First Impressions |
Grado:

Very pleased with the way we were treated by the staff.

Joseph B. | First Impressions |
Grado:

all was good

Michael L. | Overall Experience |
Grado:

Although it felt safe and secure the security system always seemed like it wasn't operational/worked correctly. My card would never work to deactivate the system and an alarm would sound every 15 minu

Krissy M. | Overall Experience |
Grado:

Everyone made the move stress free! Customer service was incredible! The gal I take to at the San Antonio location was exceptional and genuine! (:

Isaiah C. | First Impressions |
Grado:

Great service

Jesse S. | Overall Experience |
Grado:

Outstanding team.

Anthony J. | First Impressions |
Grado:

I really appreciated the attentiveness, I got as well as being able to be helped quickly and thoroughly. THANKS AGAIN U Haul.

ernesto p. | Overall Experience |
Grado:

.

Todd K. | Overall Experience |
Grado:

Great service.

Todd K. | Overall Experience |
Grado:

Great service.

TANYA G. | Overall Experience |
Grado:

Excellent job!

Francis F. | First Impressions |
Grado:

Very help full staff.

Shamalnic S. | Overall Experience |
Grado:

I would use uhaul storage services again. Staff was very pleasant.

george d. | Overall Experience |
Grado:

Very pleased

DAVID R. | Overall Experience |
Grado:

Nice clean place,very secure and employees very helpful and courteous.

Joseph O. | Overall Experience |
Grado:

While I did not visit the actual site I can say that we are very happy with the customer service and support we received from all staff members. We will use u haul again.

Frances S. | Overall Experience |
Grado:

N/a

Alan R. | Overall Experience |
Grado:

The most professional and friendly service anyone can ask for. I’m so thankful for the good people at UHaul!

Christopher R. | Overall Experience |
Grado:

The staff was delightfully helpful the facility was very clean everything look like new and definitely secure the alarms sound loudly if you forget to check in and open you unit! Best experience ever

ROBERTO M B. | First Impressions |
Grado:

EMPLOYEE VERY HELPFUL - TOOK TIME AWAY FROM HER SCHEDULE TO GIVE US A TOUR OF THE FACILITY -- THANK YOU -- WE RENTED ON THE SPOT--

Sybyl T. | Overall Experience |
Grado:

Great customer service

micheal e. | Overall Experience |
Grado:

Auggy and his team took exceptional care of us during the time we were storing our household goods with them. Thank you all for helping us out!

Christopher R. | First Impressions |
Grado:

The staff at your facility there is the friendliest ever, and the facility for storage is the best I've seen even after 20yrs military service and we use storage a lot while serving! Great Experience

RUSSELL M. | Overall Experience |
Grado:

Thanks 🙏🏾

adalberto m. | Reservación |
Grado:

Could have been better if they actually took the time to set the electricity timer that wasn’t properly on and missing the ON trigger and after returning to ask for help that never came

diane o. | Reservación |
Grado:

Very helpful and polite...nice people.

Eumelia Q. | Overall Experience |
Grado:

The Woodlake Uhaul Storage have a good teen, friendly andknowledgeable of the services they provided.

Rosalind L W. | Overall Experience |
Grado:

No complaints

joe g. | Reservación |
Grado:

Very convenient and great customer service

DLANA H. | Overall Experience |
Grado:

All management and staff are AMAZING!! This was a big move for me and they made it a smooth transition

Barbara s. | Overall Experience |
Grado:

Zac was very helpful

Desire M. | Overall Experience |
Grado:

Helpful staff and easy move-in and out process. Thanks!!!

Daniel M. | Overall Experience |
Grado:

Great staff support

Abel M. | Reservación |
Grado:

This location he’s a lot of great people working here! Augie, Garrett, Ruby ! And a few others that I didn’t get names for . Thanks, Abel

ashley d. | Reservación |
Grado:

Every body at that locate was very helpful and very professional. Everything went fast and easy. I will be going back to that locate whenever I move again.

JASON V. | Overall Experience |
Grado:

Staff at the facility could have been more polite when asked a question.

MICHAEL C M. | Reservación |
Grado:

Delivered as promised..in and out in no time. Thanks for all you do!

Yolanda H. | Overall Experience |
Grado:

Staff was great! Just had to rush due to storage facility hours. Was used to having access til 9pm with Public storage. But the facility is much nicer.

Jose r. | Overall Experience |
Grado:

Friendly staff and helpful also. Security and facility is top notch and when we move back would definitely use the location again!

Audrey R W. | Reservación |
Grado:

Great service

Angel A. | Overall Experience |
Grado:

N/A

Chastity S. | Overall Experience |
Grado:

Great customer service

Laris H. | Overall Experience |
Grado:

It’s just so much you can say about Garrett him alone will make you come back. He made you feel welcomed and was a valued customer no matter how he or small your promblem were

Rudolfo G. | Reservación |
Grado:

Great job thanks for the help.

Johnny T. | Overall Experience |
Grado:

Done.

CHARLES W O. | Overall Experience |
Grado:

Nice clean center,friendly, professional staff.

TYKERA W. | Overall Experience |
Grado:

.

Armando S. | Overall Experience |
Grado:

Great customer service!

FENNELL J. | Overall Experience |
Grado:

Very professional service

RONALD LEE K. | Overall Experience |
Grado:

Was 1st experience with U-Haul and Storage Facility. Staff knew I was arriving from Albuquerque, NM. They helped me beginning 6/03 and ending 6/24. Special “Thanks!” to Garrett Sharp for his help!

Ioane S. | Overall Experience |
Grado:

Long haul made easy here when staff are friendly and helpful. Moving in and out of the facility was easy because equipment was working and whole place was nice and clean. Very high class facility.

No reviews have been submitted for this location.

Back
To Top